URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&ut...
Submission: On February 13 via api from US — Scanned from DE

Summary

This website contacted 21 IPs in 4 countries across 16 domains to perform 91 HTTP transactions. The main IP is 13.82.107.234, located in Tappahannock, United States and belongs to MICROSOFT-CORP-MSN-AS-BLOCK, US. The main domain is www.egain.com.
TLS certificate: Issued by Go Daddy Secure Certificate Authority... on January 10th 2023. Valid for: a year.
This is the only time www.egain.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
41 13.82.107.234 8075 (MICROSOFT...)
4 2a00:1450:400... 15169 (GOOGLE)
7 2a00:1450:400... 15169 (GOOGLE)
3 185.180.12.68 60068 (CDN77 ^_^)
2 65.9.66.17 16509 (AMAZON-02)
2 54.247.137.128 16509 (AMAZON-02)
1 2606:4700::68... 13335 (CLOUDFLAR...)
3 2620:1ec:c11:... 8068 (MICROSOFT...)
1 2600:9000:205... 16509 (AMAZON-02)
2 2a00:1450:400... 15169 (GOOGLE)
1 2a02:26f0:11a... 20940 (AKAMAI-ASN1)
6 2600:1f14:f4:... 16509 (AMAZON-02)
4 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
2 2001:4860:480... 15169 (GOOGLE)
1 2600:9000:206... 16509 (AMAZON-02)
3 3 2620:1ec:21::14 8068 (MICROSOFT...)
1 13.107.42.14 8068 (MICROSOFT...)
1 65.9.66.12 16509 (AMAZON-02)
2 2a00:1450:402... 15169 (GOOGLE)
3 2a00:1450:400... 15169 (GOOGLE)
3 2a00:1450:400... 15169 (GOOGLE)
91 21
Apex Domain
Subdomains
Transfer
49 egain.com
www.egain.com
hd.egain.com
ebrain.egain.com
874 KB
7 googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 109
428 KB
6 google-analytics.com
www.google-analytics.com — Cisco Umbrella Rank: 93
region1.google-analytics.com — Cisco Umbrella Rank: 1904
21 KB
4 linkedin.com
px.ads.linkedin.com — Cisco Umbrella Rank: 765
www.linkedin.com — Cisco Umbrella Rank: 720
px4.ads.linkedin.com — Cisco Umbrella Rank: 6515
3 KB
4 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 114
4 KB
3 google.de
www.google.de — Cisco Umbrella Rank: 3701
669 B
3 google.com
www.google.com — Cisco Umbrella Rank: 18
669 B
3 doubleclick.net
googleads.g.doubleclick.net — Cisco Umbrella Rank: 67
stats.g.doubleclick.net — Cisco Umbrella Rank: 160
2 KB
3 bing.com
bat.bing.com — Cisco Umbrella Rank: 523
12 KB
3 printfriendly.com
cdn.printfriendly.com — Cisco Umbrella Rank: 31771
key-cdn.printfriendly.com — Cisco Umbrella Rank: 32685
18 KB
2 gstatic.com
fonts.gstatic.com
60 KB
2 lfeeder.com
sc.lfeeder.com — Cisco Umbrella Rank: 25000
tr.lfeeder.com — Cisco Umbrella Rank: 50845
12 KB
2 analytics-egain.com
analytics.analytics-egain.com — Cisco Umbrella Rank: 37506
20 KB
1 oribi.io
cdn.linkedin.oribi.io — Cisco Umbrella Rank: 1697
376 B
1 licdn.com
snap.licdn.com — Cisco Umbrella Rank: 1464
5 KB
1 zoominfo.com
ws.zoominfo.com — Cisco Umbrella Rank: 9387
2 KB
91 16
Domain Requested by
41 www.egain.com www.egain.com
7 www.googletagmanager.com www.egain.com
www.googletagmanager.com
6 ebrain.egain.com analytics.analytics-egain.com
ebrain.egain.com
4 www.google-analytics.com www.googletagmanager.com
www.google-analytics.com
4 fonts.googleapis.com www.egain.com
3 www.google.de www.egain.com
3 www.google.com www.egain.com
3 bat.bing.com www.egain.com
bat.bing.com
2 stats.g.doubleclick.net www.google-analytics.com
2 px.ads.linkedin.com 2 redirects
2 region1.google-analytics.com www.googletagmanager.com
2 fonts.gstatic.com fonts.googleapis.com
2 analytics.analytics-egain.com www.egain.com
analytics.analytics-egain.com
2 hd.egain.com www.egain.com
2 cdn.printfriendly.com www.egain.com
1 tr.lfeeder.com www.egain.com
1 px4.ads.linkedin.com www.egain.com
1 www.linkedin.com 1 redirects
1 cdn.linkedin.oribi.io snap.licdn.com
1 googleads.g.doubleclick.net www.googletagmanager.com
1 snap.licdn.com www.egain.com
1 key-cdn.printfriendly.com cdn.printfriendly.com
1 sc.lfeeder.com www.egain.com
1 ws.zoominfo.com www.egain.com
91 24
Subject Issuer Validity Valid
*.egain.com
Go Daddy Secure Certificate Authority - G2
2023-01-10 -
2024-02-11
a year crt.sh
upload.video.google.com
GTS CA 1C3
2023-01-31 -
2023-04-25
3 months crt.sh
*.google-analytics.com
GTS CA 1C3
2023-01-31 -
2023-04-25
3 months crt.sh
cdn.printfriendly.com
R3
2023-01-31 -
2023-05-01
3 months crt.sh
hd.egain.com
Amazon
2023-01-10 -
2024-02-08
a year crt.sh
*.analytics-egain.com
Amazon
2022-09-06 -
2023-10-05
a year crt.sh
zoominfo.com
Cloudflare Inc ECC CA-3
2022-04-21 -
2023-04-21
a year crt.sh
www.bing.com
Microsoft RSA TLS CA 02
2022-11-25 -
2023-05-25
6 months crt.sh
*.lfeeder.com
Amazon
2022-07-09 -
2023-08-07
a year crt.sh
*.gstatic.com
GTS CA 1C3
2023-01-31 -
2023-04-25
3 months crt.sh
key-cdn.printfriendly.com
R3
2023-01-31 -
2023-05-01
3 months crt.sh
snap.licdn.com
DigiCert SHA2 Secure Server CA
2023-02-01 -
2024-01-31
a year crt.sh
*.g.doubleclick.net
GTS CA 1C3
2023-01-31 -
2023-04-25
3 months crt.sh
linkedin.oribi.io
Amazon
2022-07-07 -
2023-08-06
a year crt.sh
www.google.com
GTS CA 1C3
2023-01-31 -
2023-04-25
3 months crt.sh
www.google.de
GTS CA 1C3
2023-01-31 -
2023-04-25
3 months crt.sh

This page contains 5 frames:

Primary Page: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai1fw_na&uid=8feeab61-57ea-eb11-bacb-00224824c664
Frame ID: F4339E59A2CDF7DF0E7AB1A8B5E9F818
Requests: 87 HTTP requests in this frame

Frame: https://analytics.analytics-egain.com/onetag/EG26912918
Frame ID: 1CEF424543A7FDF165D1BED27E757A7C
Requests: 1 HTTP requests in this frame

Frame: https://analytics.analytics-egain.com/iframe/EG26912918
Frame ID: C1CCAA9694F2A8F9634C79CB6760DE13
Requests: 1 HTTP requests in this frame

Frame: https://ebrain.egain.com/system/templates/chat/egain-docked-chat.js
Frame ID: 67C9811DE62CC145D42E5AE2712F9133
Requests: 1 HTTP requests in this frame

Frame: https://ebrain.egain.com/system/cb/cs/checkSession.html?wsname=https://www.egain.com
Frame ID: 0B718C7F84C882FB85F69DBC696ECF68
Requests: 1 HTTP requests in this frame

Screenshot

Page Title

Page not found - eGain

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+(?:([\d.]+)/)?(?:css/)?font-awesome(?:\.min)?\.css
  • <link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
  • (?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)

Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Overall confidence: 100%
Detected patterns
  • googletagmanager\.com/gtm\.js
  • googletagmanager\.com/gtag/js

Overall confidence: 100%
Detected patterns
  • lightbox(?:-plus-jquery)?.{0,32}\.js

Overall confidence: 100%
Detected patterns
  • snap\.licdn\.com/li\.lms-analytics/insight\.min\.js

Overall confidence: 100%
Detected patterns
  • /revslider/[/\w-]+/js

Overall confidence: 100%
Detected patterns
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Overall confidence: 100%
Detected patterns
  • jquery[.-]migrate(?:-([\d.]+))?(?:\.min)?\.js(?:\?ver=([\d.]+))?

Page Statistics

91
Requests

99 %
HTTPS

73 %
IPv6

16
Domains

24
Subdomains

21
IPs

4
Countries

1459 kB
Transfer

3542 kB
Size

30
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 73
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1676308362106&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Dkmai1fw_na%26amp%3Buid%3D8feeab61-57ea-eb11-bacb-00224824c664 HTTP 302
  • https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D3112012%26time%3D1676308362106%26url%3Dhttps%253A%252F%252Fwww.egain.com%252Fresources%252Fvalue-of-knowledge-management-for-customer-service-and-support%252F%253Futm_source%253D1on1%2526amp%253Butm_medium%253Demail%2526amp%253Butm_campaign%253Dkmai1fw_na%2526amp%253Buid%253D8feeab61-57ea-eb11-bacb-00224824c664%26liSync%3Dtrue HTTP 302
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1676308362106&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Dkmai1fw_na%26amp%3Buid%3D8feeab61-57ea-eb11-bacb-00224824c664&liSync=true HTTP 302
  • https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1676308362106&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Dkmai1fw_na%26amp%3Buid%3D8feeab61-57ea-eb11-bacb-00224824c664&liSync=true&e_ipv6=AQJJRFRGaIAZxgAAAYZLw7Vf7BW2EZHMILYXwiDXSvGYYzodOgafDwGouJtJPoYV1s8_tmm8

91 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/
196 KB
196 KB
Document
General
Full URL
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2 /
Resource Hash
419370a6275e333a9522b036bf61b781a1ed6d55ba92225d8748b4e392b27cf0
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

Cache-Control
no-cache, must-revalidate, max-age=0
Connection
Keep-Alive
Content-Type
text/html; charset=UTF-8
Date
Mon, 13 Feb 2023 17:12:40 GMT
Expires
Wed, 11 Jan 1984 05:00:00 GMT
Keep-Alive
timeout=5, max=100
Link
<https://www.egain.com/wp-json/>; rel="https://api.w.org/"
Server
Apache/2
Strict-Transport-Security
max-age=31536000
Transfer-Encoding
chunked
X-Content-Type-Options
nosniff
X-UA-Compatible
IE=edge
jquery.fancybox.css
www.egain.com/egain-child/fancy/
5 KB
2 KB
Stylesheet
General
Full URL
https://www.egain.com/egain-child/fancy/jquery.fancybox.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2 /
Resource Hash
1724e498648a06b3b219675dff7c922677a3e1eea41bbaed40242dcdec8bf8ec
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

Date
Mon, 13 Feb 2023 17:12:40 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2
ETag
"1489-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
1477
rs6.css
www.egain.com/plugins/revslider/public/assets/css/
55 KB
12 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/revslider/public/assets/css/rs6.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2 /
Resource Hash
d63fa35ad0ec42110f7779d3825e3bcf079bf7fe188c7e7909494002194d694d
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

Date
Mon, 13 Feb 2023 17:12:40 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:20:59 GMT
Server
Apache/2
ETag
"db2a-592d7e61038c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
11707
style.css
www.egain.com/plugins/sticky-header-oceanwp//
753 B
690 B
Stylesheet
General
Full URL
https://www.egain.com/plugins/sticky-header-oceanwp//style.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2 /
Resource Hash
aa9aa133def537d11a152aec44e76c0f38f92bb68bc70d743a6f4fc787786e20
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

Date
Mon, 13 Feb 2023 17:12:40 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:00 GMT
Server
Apache/2
ETag
"2f1-592d7e61f7b00-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
290
trp-floater-language-switcher.css
www.egain.com/plugins/translatepress-multilingual/assets/css/
5 KB
1 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/translatepress-multilingual/assets/css/trp-floater-language-switcher.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2 /
Resource Hash
44ea170fc87aae5f8c85e610296bac297b3d621292adc4cbec9e0b0d3a2e681b
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

Date
Mon, 13 Feb 2023 17:12:40 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Thu, 28 Apr 2022 17:21:44 GMT
Server
Apache/2
ETag
"131e-5ddba28f2b659-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
1044
trp-language-switcher.css
www.egain.com/plugins/translatepress-multilingual/assets/css/
3 KB
1 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/translatepress-multilingual/assets/css/trp-language-switcher.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2 /
Resource Hash
8eeafb86d8ce986b8bdc835861dc294481f69b714b05c3427b26133ffdff755f
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

Date
Mon, 13 Feb 2023 17:12:40 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Thu, 28 Apr 2022 17:21:44 GMT
Server
Apache/2
ETag
"a6b-5ddba28f2a6b9-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
817
dashicons.min.css
www.egain.com/includes/css/
58 KB
35 KB
Stylesheet
General
Full URL
https://www.egain.com/includes/css/dashicons.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2 /
Resource Hash
c21e5a2b32c47bc5f9d9efc97bc0e29fd081946d1d3ebffc5621cfafb1d3960e
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

Date
Mon, 13 Feb 2023 17:12:40 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2
ETag
"e688-5db15e3095bd9-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
35730
style.css
www.egain.com/egain/
2 KB
1 KB
Stylesheet
General
Full URL
https://www.egain.com/egain/style.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2 /
Resource Hash
9ae26fdff0351c180d3c463d055fa4f7bcbf1c2b1e5d5672e4d94b10b06b27e2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

Date
Mon, 13 Feb 2023 17:12:41 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2
ETag
"677-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
948
style.css
www.egain.com/egain-child/
2 KB
1 KB
Stylesheet
General
Full URL
https://www.egain.com/egain-child/style.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2 /
Resource Hash
85ab17a4be4ebbe56e5ca7fb0c63c26e764acb7b1e41602bbf63f1ac92b01aa6
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

Date
Mon, 13 Feb 2023 17:12:41 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Mon, 19 Apr 2021 20:13:54 GMT
Server
Apache/2
ETag
"619-5c058f80728f0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
908
font-awesome.min.css
www.egain.com/egain/assets/css/third/
30 KB
7 KB
Stylesheet
General
Full URL
https://www.egain.com/egain/assets/css/third/font-awesome.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2 /
Resource Hash
c4fe355dfa317d1cfaf6a39aa324e94c8a96fcf73410b7f9eec59951cdfaa593
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

Date
Mon, 13 Feb 2023 17:12:41 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2
ETag
"7971-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
7057
simple-line-icons.min.css
www.egain.com/egain/assets/css/third/
11 KB
3 KB
Stylesheet
General
Full URL
https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2 /
Resource Hash
00cb5467cd1232cc0358b03f57cdba0c37d8a4c74fc8949a5dc62ab36e803c5c
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

Date
Mon, 13 Feb 2023 17:12:41 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2
ETag
"2a9d-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
2439
magnific-popup.min.css
www.egain.com/egain/assets/css/third/
5 KB
2 KB
Stylesheet
General
Full URL
https://www.egain.com/egain/assets/css/third/magnific-popup.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2 /
Resource Hash
130258c738258aede53d50cd605361e26189d1176960bd440a8785d81e9ee331
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

Date
Mon, 13 Feb 2023 17:12:41 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2
ETag
"145d-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
1579
slick.min.css
www.egain.com/egain/assets/css/third/
2 KB
983 B
Stylesheet
General
Full URL
https://www.egain.com/egain/assets/css/third/slick.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2 /
Resource Hash
f94c40827295309e660e47038ab6c021e897ec570d812298d3d475159ddc8596
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

Date
Mon, 13 Feb 2023 17:12:41 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2
ETag
"627-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
584
style.min.css
www.egain.com/egain/assets/css/
152 KB
23 KB
Stylesheet
General
Full URL
https://www.egain.com/egain/assets/css/style.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2 /
Resource Hash
9a55211e7b59cd42aa4665f67ec3d145907eb4199e956e52b421afd6ea9fa731
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

Date
Mon, 13 Feb 2023 17:12:41 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2
ETag
"25fdf-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
23257
css
fonts.googleapis.com/
31 KB
2 KB
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Open+Sans%3A100%2C200%2C300%2C400%2C500%2C600%2C700%2C800%2C900%2C100i%2C200i%2C300i%2C400i%2C500i%2C600i%2C700i%2C800i%2C900i&subset=latin
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:80d::200a , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
f62057301cbebb6162864bdcbafc8c452cea3925b02b963acdf0324997c11625
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Mon, 13 Feb 2023 17:12:40 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-xss-protection
0
last-modified
Mon, 13 Feb 2023 17:12:40 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Mon, 13 Feb 2023 17:12:40 GMT
front.min.css
www.egain.com/plugins/cookie-notice/css/
5 KB
1 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/cookie-notice/css/front.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2 /
Resource Hash
d2c30641eed11d27cc45ab60849aaef8d0cef92b8c75b09648ffb764bd6017c0
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

Date
Mon, 13 Feb 2023 17:12:41 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:23:33 GMT
Server
Apache/2
ETag
"14ce-5db15c40f092f-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
1106
style.min.css
www.egain.com/plugins/pojo-accessibility/assets/css/
51 KB
5 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/pojo-accessibility/assets/css/style.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2 /
Resource Hash
7de4ebe6f7e5c57026f039da23b86f99cb0dcf117dfe5f893ace0b1988370f78
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

Date
Mon, 13 Feb 2023 17:12:41 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Thu, 01 Sep 2022 17:59:33 GMT
Server
Apache/2
ETag
"cbb9-5e7a1603ac879-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
5143
sassy-social-share-public.css
www.egain.com/plugins/sassy-social-share/public/css/
9 KB
3 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/sassy-social-share/public/css/sassy-social-share-public.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2 /
Resource Hash
87e1ed8c94d134e4e068a17891d3dad0d122ee052bf061da0ca0e87b3da75069
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

Date
Mon, 13 Feb 2023 17:12:41 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:25:57 GMT
Server
Apache/2
ETag
"25e4-5db15cc9c03a4-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
2334
custom.css
www.egain.com/egain-child/css/
108 KB
15 KB
Stylesheet
General
Full URL
https://www.egain.com/egain-child/css/custom.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2 /
Resource Hash
c5551443a480b97816c8f9c852e3593b4376a6ed91894800bd185f33082614fc
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

Date
Mon, 13 Feb 2023 17:12:41 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Fri, 22 Apr 2022 19:40:34 GMT
Server
Apache/2
ETag
"1b1d1-5dd436673e9ce-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
15288
widgets.css
www.egain.com/plugins/ocean-extra/assets/css/
36 KB
6 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/ocean-extra/assets/css/widgets.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2 /
Resource Hash
9de0d24675d34b06af8a34918b566f94e8296d32228371766cbc15d8abc74195
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

Date
Mon, 13 Feb 2023 17:12:41 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:01 GMT
Server
Apache/2
ETag
"9083-592d7e62ebd40-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
5666
jquery.min.js
www.egain.com/includes/js/jquery/
87 KB
31 KB
Script
General
Full URL
https://www.egain.com/includes/js/jquery/jquery.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2 /
Resource Hash
bd4de6a3fc0fb68d6f76ba7b93514b96a92e585c295b5351c31ad92a4b0777ea
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

Date
Mon, 13 Feb 2023 17:12:41 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2
ETag
"15db1-5db15e30c1aff-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
30908
jquery-migrate.min.js
www.egain.com/includes/js/jquery/
11 KB
4 KB
Script
General
Full URL
https://www.egain.com/includes/js/jquery/jquery-migrate.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2 /
Resource Hash
029e0a2e809fd6b5dbe76abe8b7a74936be306c9a8c27c814c4d44aa54623300
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

Date
Mon, 13 Feb 2023 17:12:41 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2
ETag
"2bd8-5db15e30bdc7f-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
4169
revolution.tools.min.js
www.egain.com/plugins/revslider/public/assets/js/
147 KB
50 KB
Script
General
Full URL
https://www.egain.com/plugins/revslider/public/assets/js/revolution.tools.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2 /
Resource Hash
45012f93c4cbd739c51f4043a3a1d3c8377272ef606dd39e51a6a81e02dad594
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

Date
Mon, 13 Feb 2023 17:12:41 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:20:59 GMT
Server
Apache/2
ETag
"24ba4-592d7e61038c0-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
50582
rs6.min.js
www.egain.com/plugins/revslider/public/assets/js/
261 KB
66 KB
Script
General
Full URL
https://www.egain.com/plugins/revslider/public/assets/js/rs6.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2 /
Resource Hash
3ef8e11864cb4fe830ee71e98447368b0255a360f27efcf9201ed9418f328313
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

Date
Mon, 13 Feb 2023 17:12:41 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:20:59 GMT
Server
Apache/2
ETag
"412a9-592d7e61038c0-gzip"
Vary
Accept-Encoding
Transfer-Encoding
chunked
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
main.js
www.egain.com/plugins/sticky-header-oceanwp//
2 KB
998 B
Script
General
Full URL
https://www.egain.com/plugins/sticky-header-oceanwp//main.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2 /
Resource Hash
66a557f1b3623caa94df4ecbb7252b25b413b1165d697359340162860f9fa539
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

Date
Mon, 13 Feb 2023 17:12:41 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:00 GMT
Server
Apache/2
ETag
"816-592d7e61f7b00-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
585
front.min.js
www.egain.com/plugins/cookie-notice/js/
8 KB
2 KB
Script
General
Full URL
https://www.egain.com/plugins/cookie-notice/js/front.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2 /
Resource Hash
c38bc4d28cb6dd5263a68b3efa74cd5b746f9083484871c54f4cd437c828b40e
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

Date
Mon, 13 Feb 2023 17:12:41 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:23:33 GMT
Server
Apache/2
ETag
"20ec-5db15c40f18cf-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=94
Content-Length
1933
custom_script_1.js
www.egain.com/egain-child/
24 KB
5 KB
Script
General
Full URL
https://www.egain.com/egain-child/custom_script_1.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2 /
Resource Hash
76d76ef30bdb88bb4c327b6eaf21fb6195e88d07894e84df5e7f08882869df3d
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

Date
Mon, 13 Feb 2023 17:12:41 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Thu, 02 Feb 2023 21:48:42 GMT
Server
Apache/2
ETag
"60d3-5f3be874e1c7a-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=95
Content-Length
4338
js
www.googletagmanager.com/gtag/
223 KB
77 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:806::2008 , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
0a29f24081b3591430da9527eb2128953a98f4b716718fda81275915e98f1f18
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

date
Mon, 13 Feb 2023 17:12:41 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
access-control-allow-headers
Cache-Control
content-length
78853
x-xss-protection
0
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
expires
Mon, 13 Feb 2023 17:12:41 GMT
js
www.googletagmanager.com/gtag/
113 KB
44 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:806::2008 , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
fa5307750af6952037984b9fefebf44bab26fcbee844c1e317969e1b42290dfb
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

date
Mon, 13 Feb 2023 17:12:41 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
access-control-allow-headers
Cache-Control
content-length
44979
x-xss-protection
0
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
expires
Mon, 13 Feb 2023 17:12:41 GMT
js
www.googletagmanager.com/gtag/
173 KB
63 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=AW-946629603
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:806::2008 , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
82e6d227ca0ea494773ac74271b007379b3947606b51edb2a0bc9f4bf1ccf465
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

date
Mon, 13 Feb 2023 17:12:41 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
64561
x-xss-protection
0
last-modified
Mon, 13 Feb 2023 15:00:00 GMT
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Mon, 13 Feb 2023 17:12:41 GMT
printfriendly-icon-sm.png
cdn.printfriendly.com/icons/
305 B
1 KB
Image
General
Full URL
https://cdn.printfriendly.com/icons/printfriendly-icon-sm.png
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
185.180.12.68 Vienna, Austria, ASN60068 (CDN77 ^_^, GB),
Reverse DNS
edge-731.bunnyinfra.net
Software
BunnyCDN-AT1-731 /
Resource Hash
c95e70a7d97fcb437772c48872b02264cf7e6bbe65bbfb2427271f1f0093caf3

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

expires
Sat, 11 Feb 2023 19:44:30 GMT
date
Mon, 13 Feb 2023 17:12:41 GMT
cdn-edgestorageid
731
age
2423
x-guploader-uploadid
ADPycdu5ySgSOQ109RFBJW24Bi_UvLRQ1EnXXfNLKVN3752sjWfQCkaC9ROGKx38pCnANWYGNh3g-gvU-sfTeAJyt_InIldfLuuk
x-goog-storage-class
STANDARD
x-goog-metageneration
2
cdn-cachedat
02/11/2023 19:24:53
cdn-pullzone
29989
x-goog-stored-content-encoding
identity
content-length
305
last-modified
Wed, 19 Jul 2017 10:23:17 GMT
server
BunnyCDN-AT1-731
cdn-proxyver
1.03
cdn-requestpullcode
200
etag
"d09256e25d52d1635a1e3f6a6ac786ac"
x-goog-generation
1500459797478542
content-type
image/png
access-control-allow-origin
*
x-goog-hash
crc32c=Kyba0Q==, md5=0JJW4l1S0WNaHj9qaseGrA==
cdn-uid
c46cf0ce-de12-43ee-84e2-564af22e66fd
access-control-expose-headers
Content-Type
cache-control
public, max-age=3600
x-goog-stored-content-length
305
cdn-cache
HIT
cdn-requestid
79989e17ef087eb3ca0b09819423234a
accept-ranges
bytes
cdn-requestcountrycode
DE
cdn-status
200
cdn-requestpullsuccess
True
eGain-logo-new-300.png
www.egain.com/egain-media/2022/10/
11 KB
11 KB
Image
General
Full URL
https://www.egain.com/egain-media/2022/10/eGain-logo-new-300.png
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2 /
Resource Hash
a801584abef864d908273b218d1dffe216cef3365180a072bdea2af043705a00
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

Date
Mon, 13 Feb 2023 17:12:41 GMT
Strict-Transport-Security
max-age=31536000
X-Content-Type-Options
nosniff
Last-Modified
Tue, 18 Oct 2022 21:28:41 GMT
Server
Apache/2
ETag
"2b30-5eb55c6ad8ec4"
Content-Type
image/png
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=95
Content-Length
11056
404.png
hd.egain.com/images/
25 KB
26 KB
Image
General
Full URL
https://hd.egain.com/images/404.png
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
65.9.66.17 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-65-9-66-17.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
2d5493460507f288efbbca0859f9782cacf38334103698debd5267a480dd2656

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

Date
Mon, 13 Feb 2023 16:13:21 GMT
Via
1.1 5ab5e654a3dc7079aad7ac64ec697d82.cloudfront.net (CloudFront)
Last-Modified
Fri, 16 Aug 2019 20:55:22 GMT
Server
AmazonS3
X-Amz-Cf-Pop
FRA56-C1
Age
3561
x-amz-meta-cb-modifiedtime
Fri, 16 Aug 2019 20:55:02 GMT
ETag
"d658b3471983db11613f94f0e7a9dc6d"
X-Cache
Hit from cloudfront
Content-Type
image/png
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
26062
X-Amz-Cf-Id
U88FLOGzlp5rjfGK4zHPwNLyJQgdXbf8_sbH75KwjgU_7zUW-JBpgA==
en_US.png
www.egain.com/plugins/translatepress-multilingual/assets/images/flags/
502 B
850 B
Image
General
Full URL
https://www.egain.com/plugins/translatepress-multilingual/assets/images/flags/en_US.png
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2 /
Resource Hash
84554ad84b590aa4d161301d4abb95d5d3b7013f38bbb0c02ba0d506ce3c548e
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

Date
Mon, 13 Feb 2023 17:12:41 GMT
Strict-Transport-Security
max-age=31536000
X-Content-Type-Options
nosniff
Last-Modified
Thu, 28 Apr 2022 17:21:44 GMT
Server
Apache/2
ETag
"1f6-5ddba28f29719"
Content-Type
image/png
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=93
Content-Length
502
de_DE_formal.png
www.egain.com/plugins/translatepress-multilingual/assets/images/flags/
250 B
597 B
Image
General
Full URL
https://www.egain.com/plugins/translatepress-multilingual/assets/images/flags/de_DE_formal.png
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2 /
Resource Hash
fb8abf4975a70816d1ecb0e3dff7ed44ff73201795790a55b4abfb0d1b6d162f
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

Date
Mon, 13 Feb 2023 17:12:41 GMT
Strict-Transport-Security
max-age=31536000
X-Content-Type-Options
nosniff
Last-Modified
Thu, 28 Apr 2022 17:21:44 GMT
Server
Apache/2
ETag
"fa-5ddba28f2a6b9"
Content-Type
image/png
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=94
Content-Length
250
printfriendly.js
cdn.printfriendly.com/
53 KB
16 KB
Script
General
Full URL
https://cdn.printfriendly.com/printfriendly.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
185.180.12.68 Vienna, Austria, ASN60068 (CDN77 ^_^, GB),
Reverse DNS
edge-731.bunnyinfra.net
Software
BunnyCDN-AT1-731 /
Resource Hash
20ac4eadd3a12c60d1e4f588784ad97c363bb14c21e86d2dfead5aef69ce4f82

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

expires
Sat, 11 Feb 2023 19:29:05 GMT
date
Mon, 13 Feb 2023 17:12:41 GMT
content-encoding
br
cdn-edgestorageid
731
age
43
x-guploader-uploadid
ADPycdswOyKc8n866M_MzlQijUpUxioAi6gNXmpzMQ8hDmE496yU3lrRtB__eMp8qrzHFN0yOPKj3Q2ba1UgyrfUaBX7iA
x-goog-storage-class
STANDARD
x-goog-metageneration
1
cdn-cachedat
02/11/2023 19:24:48
cdn-pullzone
29989
x-goog-stored-content-encoding
gzip
last-modified
Thu, 09 Feb 2023 13:29:38 GMT
server
BunnyCDN-AT1-731
cdn-proxyver
1.03
cdn-requestpullcode
200
vary
Accept-Encoding, Accept-Encoding
x-goog-generation
1675949378246616
content-type
application/javascript; charset=utf-8
access-control-allow-origin
*
x-goog-hash
crc32c=ji6GMw==, md5=uRV9eNY2+kQuwm1uDTFJjA==
cdn-uid
c46cf0ce-de12-43ee-84e2-564af22e66fd
access-control-expose-headers
Content-Type
cache-control
public, max-age=300
x-goog-stored-content-length
14357
cdn-cache
HIT
cdn-requestid
5d3de13be76f5a67a63e63324fdfd30e
cdn-requestcountrycode
DE
cdn-status
200
cdn-requestpullsuccess
True
imagesloaded.min.js
www.egain.com/includes/js/
5 KB
2 KB
Script
General
Full URL
https://www.egain.com/includes/js/imagesloaded.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2 /
Resource Hash
ff4bd34aa98a0214833619d3d751838db015722dfbbec15cd14dadc66cd67869
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

Date
Mon, 13 Feb 2023 17:12:41 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2
ETag
"15fd-5db15e30cd681-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
1834
magnific-popup.min.js
www.egain.com/egain/assets/js/third/
20 KB
7 KB
Script
General
Full URL
https://www.egain.com/egain/assets/js/third/magnific-popup.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2 /
Resource Hash
c78a38f48aa4252bdbee7ebebc0dc68eaa95f27d362aa58021fd2f085ca0df4a
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

Date
Mon, 13 Feb 2023 17:12:41 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2
ETag
"4ed0-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
7142
lightbox.min.js
www.egain.com/egain/assets/js/third/
1 KB
974 B
Script
General
Full URL
https://www.egain.com/egain/assets/js/third/lightbox.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2 /
Resource Hash
af0267055194b8495fca64e1134f6945df1cae01c54f88a387a8507d008ae3c5
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

Date
Mon, 13 Feb 2023 17:12:41 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2
ETag
"4e0-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=94
Content-Length
561
main.min.js
www.egain.com/egain/assets/js/
121 KB
32 KB
Script
General
Full URL
https://www.egain.com/egain/assets/js/main.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2 /
Resource Hash
68114526fe2e683a27fd18ef79c2b9408707712af99831574f533473c0b5822d
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

Date
Mon, 13 Feb 2023 17:12:41 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2
ETag
"1e26f-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
32760
app.min.js
www.egain.com/plugins/pojo-accessibility/assets/js/
5 KB
2 KB
Script
General
Full URL
https://www.egain.com/plugins/pojo-accessibility/assets/js/app.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2 /
Resource Hash
d5575de801172d286dc7cdb712db3081a3fa0702672d2bf33f806301706e3e09
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

Date
Mon, 13 Feb 2023 17:12:41 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Thu, 01 Sep 2022 17:59:33 GMT
Server
Apache/2
ETag
"14c1-5e7a1603ac879-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
1668
sassy-social-share-public.js
www.egain.com/plugins/sassy-social-share/public/js/
119 KB
40 KB
Script
General
Full URL
https://www.egain.com/plugins/sassy-social-share/public/js/sassy-social-share-public.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2 /
Resource Hash
a28f7b51eecc453bfa4b7794290a3d75918d3983ec835f0089b5a92d90ba9961
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

Date
Mon, 13 Feb 2023 17:12:41 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:25:57 GMT
Server
Apache/2
ETag
"1dbb3-5db15cc9c03a4-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
40654
hoverIntent.min.js
www.egain.com/includes/js/
1 KB
1 KB
Script
General
Full URL
https://www.egain.com/includes/js/hoverIntent.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2 /
Resource Hash
491ee20092ce969e6785601ae4595748d4ac5ee4df19012b19b77de6c9dfd357
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

Date
Mon, 13 Feb 2023 17:12:41 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2
ETag
"5dc-5db15e30c3a40-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
705
maxmegamenu.js
www.egain.com/plugins/megamenu/js/
30 KB
5 KB
Script
General
Full URL
https://www.egain.com/plugins/megamenu/js/maxmegamenu.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2 /
Resource Hash
9aafa38d431075d0f6c738a2633785fd32fada0e14408bd662d95e608ddb4daf
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

Date
Mon, 13 Feb 2023 17:12:41 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:24:47 GMT
Server
Apache/2
ETag
"7741-5db15c874035f-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=94
Content-Length
4877
jquery.fancybox.js
www.egain.com/egain-child/fancy/
50 KB
14 KB
Script
General
Full URL
https://www.egain.com/egain-child/fancy/jquery.fancybox.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2 /
Resource Hash
c8fc96d99ee53dd4de071bf15190a3e1d96f89cbabf53520645470d5085d4809
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

Date
Mon, 13 Feb 2023 17:12:41 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2
ETag
"c663-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=95
Content-Length
14063
chat-launch-2.svg
www.egain.com/egain-media/2022/02/
3 KB
4 KB
Image
General
Full URL
https://www.egain.com/egain-media/2022/02/chat-launch-2.svg
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2 /
Resource Hash
a0a0271bb4af7c5d83993f3366a636a3a9bcda31f662148e4e4e6dd81b2beed2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

Date
Mon, 13 Feb 2023 17:12:41 GMT
Strict-Transport-Security
max-age=31536000
X-Content-Type-Options
nosniff
Last-Modified
Fri, 18 Feb 2022 20:10:15 GMT
Server
Apache/2
ETag
"d4c-5d850789313d7"
Content-Type
image/svg+xml
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=95
Content-Length
3404
css
fonts.googleapis.com/
3 KB
607 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Cabin+Condensed:400,600,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:80d::200a , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
6c3b460c782deda7f56da838987b67b3e2dc475bf75155cbb4b8564a740355b9
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Mon, 13 Feb 2023 17:12:41 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-xss-protection
0
last-modified
Mon, 13 Feb 2023 17:12:41 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Mon, 13 Feb 2023 17:12:41 GMT
css
fonts.googleapis.com/
5 KB
706 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:80d::200a , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
f4ebbbe9e2cb7f812044295bf4773dbd8e6170652eb80e91cba87643fe176ddb
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Mon, 13 Feb 2023 17:12:41 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-xss-protection
0
last-modified
Mon, 13 Feb 2023 15:37:17 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Mon, 13 Feb 2023 17:12:41 GMT
css
fonts.googleapis.com/
8 KB
785 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Open+Sans:400,600,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:80d::200a , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
dda36ab0dda2b7ba616e824e0dd455eb222bf9fee24984c74e19df9fa962758e
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Mon, 13 Feb 2023 17:12:41 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-xss-protection
0
last-modified
Mon, 13 Feb 2023 16:26:36 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Mon, 13 Feb 2023 17:12:41 GMT
gtm.js
www.googletagmanager.com/
170 KB
56 KB
Script
General
Full URL
https://www.googletagmanager.com/gtm.js?id=GTM-NC9SGDL
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:806::2008 , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
741ffebf0d63a534405d5e0b1a72603e77d13c8a61b4b59e5efb03f8233c0769
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

date
Mon, 13 Feb 2023 17:12:41 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
56786
x-xss-protection
0
last-modified
Mon, 13 Feb 2023 15:00:00 GMT
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Mon, 13 Feb 2023 17:12:41 GMT
bg_artboard_2.jpg
hd.egain.com/images/backgrounds/
93 KB
93 KB
Image
General
Full URL
https://hd.egain.com/images/backgrounds/bg_artboard_2.jpg
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
65.9.66.17 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-65-9-66-17.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
7d09194d2932064b01abf1969269a832aace7245e6b488a6880802c4248deb64

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

Date
Mon, 13 Feb 2023 16:57:33 GMT
Via
1.1 a618edcb8ddcdae59a3a61a6c82ff54c.cloudfront.net (CloudFront)
Last-Modified
Mon, 06 Jun 2022 04:45:15 GMT
Server
AmazonS3
X-Amz-Cf-Pop
FRA56-C1
Age
2283
ETag
"b6ad4bc0fd8b9cd922143122c3263513"
X-Cache
Hit from cloudfront
Content-Type
image/jpeg
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
94921
X-Amz-Cf-Id
Ss-uqPDlv07YE_HwUDx27vPRAe_Tkok_-Zy6ClTBVaEtiR0uaitz4A==
EG26912918
analytics.analytics-egain.com/onetag/ Frame 1CEF
16 KB
16 KB
Script
General
Full URL
https://analytics.analytics-egain.com/onetag/EG26912918
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.247.137.128 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-54-247-137-128.eu-west-1.compute.amazonaws.com
Software
/
Resource Hash
d580e153516a8c1c79ec701b3d3de8dcc37245646619ea65459bdfa2cd8a775c

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

content-type
text/javascript;charset=utf-8
date
Mon, 13 Feb 2023 17:12:41 GMT
cache-control
max-age=86400
server
expires
Tue, 14 Feb 2023 17:12:41 GMT
gtm.js
www.googletagmanager.com/
134 KB
48 KB
Script
General
Full URL
https://www.googletagmanager.com/gtm.js?id=GTM-WQGFD2
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:806::2008 , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
78697ec4f107da04f5528e6eef62cdcbbe0710b3d328f07ce6ff7a75b9cd8ed2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

date
Mon, 13 Feb 2023 17:12:41 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
49141
x-xss-protection
0
last-modified
Mon, 13 Feb 2023 15:00:00 GMT
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Mon, 13 Feb 2023 17:12:41 GMT
6WNoPXcu9CiYbInz1a6y
ws.zoominfo.com/pixel/
2 KB
2 KB
Script
General
Full URL
https://ws.zoominfo.com/pixel/6WNoPXcu9CiYbInz1a6y
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6810:650c , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare / Express
Resource Hash
7292d89cd9d6c11351387e79ce3e47aea96fc6cfe0c9affb0d0a89c27bc4f0c1
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

date
Mon, 13 Feb 2023 17:12:41 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
DYNAMIC
via
1.1 google
server
cloudflare
x-powered-by
Express
vary
Accept-Encoding
content-type
text/javascript
access-control-allow-origin
*
access-control-allow-credentials
true
cf-ray
798f30bc7aa192c9-FRA
access-control-allow-headers
Content-Type,cf-ipcountry,service-version,x-appengine-user-ip,x-forwarded-for, x-ws-collect-type
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
bat.js
bat.bing.com/
38 KB
12 KB
Script
General
Full URL
https://bat.bing.com/bat.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
1d26490f083b209ef29e08d092649725edf15ac2b33ad62fdeaafd37f7d79d6f
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
content-encoding
gzip
date
Mon, 13 Feb 2023 17:12:40 GMT
last-modified
Mon, 23 Jan 2023 19:59:24 GMT
accept-ch
Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref
Ref A: FC6EC4B52D6246B0B6384E5C663A2E13 Ref B: FRAEDGE1407 Ref C: 2023-02-13T17:12:41Z
etag
"076bc30652fd91:0"
vary
Accept-Encoding
x-cache
CONFIG_NOCACHE
content-type
application/javascript
cache-control
private,max-age=1800
accept-ranges
bytes
content-length
11552
lftracker_v1_ywVkO4XMdlOaZ6Bj.js
sc.lfeeder.com/
32 KB
11 KB
Script
General
Full URL
https://sc.lfeeder.com/lftracker_v1_ywVkO4XMdlOaZ6Bj.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:2057:a000:1f:f723:6fc0:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
ed6ec12cfa5258b15b6a2d133a5c3cb5c8a270297f84c70179b0032c6c5f1920

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

x-amz-version-id
gtpjy7eUgBu.7FkVYw1gXDcPrEu_Ne2s
content-encoding
gzip
via
1.1 35c75b7f0ca8c787d67c8ebd22bc7fc2.cloudfront.net (CloudFront)
date
Mon, 13 Feb 2023 17:12:41 GMT
last-modified
Wed, 08 Feb 2023 07:04:29 GMT
server
AmazonS3
x-amz-cf-pop
FRA6-C1
age
3561
etag
W/"80a92be69398d40d467340183c9bdbb7"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
application/javascript
cache-control
max-age=3600
x-amz-cf-id
z5WxBv_HWTrVRaZJuE1RAmsVANRL8L7faUaMmULw-vEvepNBj_CMWQ==
memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTS-muw.woff2
fonts.gstatic.com/s/opensans/v34/
44 KB
44 KB
Font
General
Full URL
https://fonts.gstatic.com/s/opensans/v34/memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTS-muw.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open+Sans%3A100%2C200%2C300%2C400%2C500%2C600%2C700%2C800%2C900%2C100i%2C200i%2C300i%2C400i%2C500i%2C600i%2C700i%2C800i%2C900i&subset=latin
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:80d::2003 , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
8778e9af2422858d7052ff9a0f3c12c08ae976bdd6e0316db144cd5579cd97db
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://fonts.googleapis.com/
Origin
https://www.egain.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

date
Fri, 10 Feb 2023 08:26:15 GMT
x-content-type-options
nosniff
age
290786
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
44856
x-xss-protection
0
last-modified
Mon, 15 Aug 2022 18:20:18 GMT
server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
{"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
expires
Sat, 10 Feb 2024 08:26:15 GMT
z7NFdQDnbTkabZAIOl9il_O6KJj73e7Ff0GmDuXMRw.woff2
fonts.gstatic.com/s/opensanscondensed/v23/
16 KB
16 KB
Font
General
Full URL
https://fonts.gstatic.com/s/opensanscondensed/v23/z7NFdQDnbTkabZAIOl9il_O6KJj73e7Ff0GmDuXMRw.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,700
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:80d::2003 , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
0aa6a7045a55ddcb25bbee4d1edcb864081cf59f7fc9bdc1ada22a32ed4ad3ad
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://fonts.googleapis.com/
Origin
https://www.egain.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

date
Mon, 13 Feb 2023 11:48:58 GMT
x-content-type-options
nosniff
age
19423
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
16324
x-xss-protection
0
last-modified
Tue, 19 Apr 2022 18:08:32 GMT
server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
{"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
expires
Tue, 13 Feb 2024 11:48:58 GMT
fontawesome-webfont.woff2
www.egain.com/egain/assets/fonts/fontawesome/
75 KB
76 KB
Font
General
Full URL
https://www.egain.com/egain/assets/fonts/fontawesome/fontawesome-webfont.woff2?v=4.7.0
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain/assets/css/third/font-awesome.min.css
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2 /
Resource Hash
42736c7de60dfab94b3cc902b8692f80cfeb0a5989d1d51db1d25fd7d18dc45b
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/egain/assets/css/third/font-awesome.min.css
Origin
https://www.egain.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

Date
Mon, 13 Feb 2023 17:12:41 GMT
Strict-Transport-Security
max-age=31536000
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2
ETag
"12d68-592d7e64d41c0"
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=95
Content-Length
77160
Simple-Line-Icons.woff2
www.egain.com/egain/assets/fonts/simple-line-icons/
29 KB
30 KB
Font
General
Full URL
https://www.egain.com/egain/assets/fonts/simple-line-icons/Simple-Line-Icons.woff2?v=2.4.0
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2 /
Resource Hash
2cbf4709f92f905aca7fc3907e97f82e3de106246e37515707553b8c28130dc2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css
Origin
https://www.egain.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

Date
Mon, 13 Feb 2023 17:12:41 GMT
Strict-Transport-Security
max-age=31536000
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2
ETag
"7570-592d7e64d41c0"
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=93
Content-Length
30064
a
key-cdn.printfriendly.com/api/v3/domain_settings/
160 B
642 B
Script
General
Full URL
https://key-cdn.printfriendly.com/api/v3/domain_settings/a?callback=pfMod.saveDSSettings&hostname=www.egain.com&client_version=client
Requested by
Host: cdn.printfriendly.com
URL: https://cdn.printfriendly.com/printfriendly.js
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
185.180.12.68 Vienna, Austria, ASN60068 (CDN77 ^_^, GB),
Reverse DNS
edge-731.bunnyinfra.net
Software
BunnyCDN-AT1-731 /
Resource Hash
6a930ffad1d194fbfa2d175e66172c9a53470a52775d7c8bdcd2f67096d912b0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

date
Mon, 13 Feb 2023 17:12:41 GMT
content-encoding
br
cdn-edgestorageid
731
cdn-cachedat
01/31/2023 14:09:38
cdn-pullzone
1170691
alt-svc
h3=":443"; ma=2592000
x-request-id
77036655-3854-4ea5-9a93-1e59e942ef95
x-runtime
0.012950
server
BunnyCDN-AT1-731
cdn-proxyver
1.03
cdn-requestpullcode
200
etag
W/"6a930ffad1d194fbfa2d175e66172c9a"
vary
Accept-Encoding
content-type
text/javascript; charset=utf-8
cdn-cache
HIT
cdn-uid
c46cf0ce-de12-43ee-84e2-564af22e66fd
cache-control
public, max-age=3600
cdn-requestid
cbb787bf24d934791d90eb609b25c9b6
cdn-requestcountrycode
DE
cdn-status
200
cdn-requestpullsuccess
True
insight.min.js
snap.licdn.com/li.lms-analytics/
13 KB
5 KB
Script
General
Full URL
https://snap.licdn.com/li.lms-analytics/insight.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2a02:26f0:11a::217:9a4a Vienna, Austria, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software
/
Resource Hash
f56ccb2db87aacedd9415232e40f80bff9939703df2f9c3f9ec8a092e545349f
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

date
Mon, 13 Feb 2023 17:12:41 GMT
content-encoding
gzip
x-content-type-options
nosniff
last-modified
Tue, 10 Jan 2023 17:22:56 GMT
x-cdn
AKAM
vary
Accept-Encoding
content-type
application/x-javascript;charset=utf-8
cache-control
max-age=23375
accept-ranges
bytes
content-length
4777
egain-chat.js
ebrain.egain.com/system/templates/chat/
4 KB
2 KB
Script
General
Full URL
https://ebrain.egain.com/system/templates/chat/egain-chat.js
Requested by
Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2600:1f14:f4:7d01:9a6c:5d0f:8900:2081 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
Server /
Resource Hash
bb6f12c7d2e7c565090a55d90424b281cbf41437a920641dd2d2ffe961215128
Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self' ebrain.egain.cloud
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

date
Mon, 13 Feb 2023 17:12:42 GMT
content-encoding
gzip
x-content-type-options
nosniff
strict-transport-security
max-age=31536000; includeSubDomains; preload
server
Server
content-security-policy
frame-ancestors 'self' ebrain.egain.cloud
x-amzn-requestid
f1429494-61f3-4ee5-851e-328917535ecd
x-amzn-trace-id
Root=1-63ea6f8a-5d93467b5d0ac39907ab0dad
x-frame-options
SAMEORIGIN
content-type
application/x-javascript
cache-control
max-age=7200,private
x-amz-apigw-id
ASZdrHJNvHcFc8Q=
content-length
1369
allow_cobrowse.js
ebrain.egain.com/system/cb/admin/js/
24 KB
25 KB
Script
General
Full URL
https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js
Requested by
Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2600:1f14:f4:7d01:9a6c:5d0f:8900:2081 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
/
Resource Hash
c0192be544261e01a5122cd654b834b0572f391d2aa23d8ba897134beef16038
Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self' ebrain.egain.cloud
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

pragma
cache
date
Mon, 13 Feb 2023 17:12:42 GMT
strict-transport-security
max-age=31536000; includeSubDomains; preload
x-content-type-options
nosniff
accept-encoding
compress,gzip
last-modified
Sat, 10 Dec 2022 01:31:48 GMT
content-security-policy
frame-ancestors 'self' ebrain.egain.cloud
x-frame-options
SAMEORIGIN
content-type
application/javascript
cache-control
max-age=86400
accept-ranges
bytes
content-length
24532
x-ua-compatible
IE=EmulateIE9
Offers.egain
ebrain.egain.com/system/
294 B
2 KB
Script
General
Full URL
https://ebrain.egain.com/system/Offers.egain?command=GetRulesJS&egofferpageurl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Dkmai1fw_na%26amp%3Buid%3D8feeab61-57ea-eb11-bacb-00224824c664&egofferpagetitle=Page%20not%20found%20-%20eGain&egofferpatternchecksum=
Requested by
Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2600:1f14:f4:7d01:9a6c:5d0f:8900:2081 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
Server /
Resource Hash
23e0d0d35b37df8c5e66aa703ff1aff677a02d0b6b21c4e0f3e94423c436f3aa
Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self' ebrain.egain.cloud
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

date
Mon, 13 Feb 2023 17:12:42 GMT
strict-transport-security
max-age=31536000; includeSubDomains; preload
x-content-type-options
nosniff
x-amzn-remapped-content-length
294
content-security-policy
frame-ancestors 'self' ebrain.egain.cloud
x-amzn-requestid
bfeb21dd-bfdd-459e-91aa-0230b99b54f1
x-amzn-remapped-connection
keep-alive
x-amz-apigw-id
ASZdrFNbPHcFa-Q=
content-length
294
x-ua-compatible
IE=EmulateIE9
pragma
no-cache
server
Server
x-frame-options
SAMEORIGIN
content-type
text/javascript; charset=UTF-8
cache-control
no-cache
x-amzn-remapped-date
Mon, 13 Feb 2023 17:12:42 GMT
expires
Thu, 01 Jan 1970 00:00:00 GMT
EG26912918
analytics.analytics-egain.com/iframe/ Frame C1CC
4 KB
4 KB
Document
General
Full URL
https://analytics.analytics-egain.com/iframe/EG26912918
Requested by
Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.247.137.128 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-54-247-137-128.eu-west-1.compute.amazonaws.com
Software
/
Resource Hash
895fa392c865926e75e0c711fa5360207baf92c0395020146b25a812b4ebdded

Request headers

Referer
https://www.egain.com/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

cache-control
max-age=86400
content-type
text/html;charset=utf-8
date
Mon, 13 Feb 2023 17:12:41 GMT
expires
Tue, 14 Feb 2023 17:12:41 GMT
server
js
www.googletagmanager.com/gtag/
223 KB
77 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G&l=dataLayer&cx=c
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:806::2008 , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
8751379445b448b007f2c61fdac1ea9da08c7c197a737ec748321da9824a2596
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

date
Mon, 13 Feb 2023 17:12:42 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
access-control-allow-headers
Cache-Control
content-length
78809
x-xss-protection
0
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
expires
Mon, 13 Feb 2023 17:12:42 GMT
analytics.js
www.google-analytics.com/
49 KB
20 KB
Script
General
Full URL
https://www.google-analytics.com/analytics.js
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:806::200e , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
5971b095cff574a66d35ada016d4c077c86e2dea62e9c0f14cf7c94b258619de
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

strict-transport-security
max-age=10886400; includeSubDomains; preload
content-encoding
gzip
x-content-type-options
nosniff
date
Mon, 13 Feb 2023 17:12:06 GMT
last-modified
Tue, 10 Jan 2023 21:29:14 GMT
server
Golfe2
age
36
vary
Accept-Encoding
content-type
text/javascript
cache-control
public, max-age=7200
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
20085
expires
Mon, 13 Feb 2023 19:12:06 GMT
js
www.googletagmanager.com/gtag/
173 KB
63 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=AW-946629603&l=dataLayer&cx=c
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:806::2008 , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
c2aec8f180b38c6e6dd7e7079bdadc49be8c9aa298c4edec133ea0a4d611bc5e
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

date
Mon, 13 Feb 2023 17:12:42 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
64496
x-xss-protection
0
last-modified
Mon, 13 Feb 2023 15:00:00 GMT
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Mon, 13 Feb 2023 17:12:42 GMT
/
googleads.g.doubleclick.net/pagead/viewthroughconversion/946629603/
2 KB
2 KB
Script
General
Full URL
https://googleads.g.doubleclick.net/pagead/viewthroughconversion/946629603/?random=1676308362046&cv=11&fst=1676308362046&bg=ffffff&guid=ON&async=1&gtm=45be3260&u_w=1600&u_h=1200&hn=www.googleadservices.com&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Dkmai1fw_na%26amp%3Buid%3D8feeab61-57ea-eb11-bacb-00224824c664&tiba=Page%20not%20found%20-%20eGain&auid=1006537053.1676308362&uamb=0&uaw=0&data=event%3Dgtag.config&rfmt=3&fmt=4
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=AW-946629603
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:80c::2002 , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
3a0d620fbb0c1e45155adcf951f9bfc9da2d366c4e7030cbd40264eb8dba1eea
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

pragma
no-cache
date
Mon, 13 Feb 2023 17:12:42 GMT
content-encoding
br
x-content-type-options
nosniff
server
cafe
content-type
text/javascript; charset=UTF-8
p3p
policyref="https://googleads.g.doubleclick.net/pagead/gcn_p3p_.xml", CP="CURa ADMa DEVa TAIo PSAo PSDo OUR IND UNI PUR INT DEM STA PRE COM NAV OTC NOI DSP COR"
cache-control
no-cache, must-revalidate
cross-origin-resource-policy
cross-origin
content-disposition
attachment; filename="f.txt"
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
1001
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
56380144.js
bat.bing.com/p/action/
0
117 B
Script
General
Full URL
https://bat.bing.com/p/action/56380144.js
Requested by
Host: bat.bing.com
URL: https://bat.bing.com/bat.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
cache-control
private,max-age=1800
date
Mon, 13 Feb 2023 17:12:41 GMT
accept-ch
Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref
Ref A: 2FB110CD03AF4645A461E9DE7919AD0F Ref B: FRAEDGE1407 Ref C: 2023-02-13T17:12:42Z
x-cache
CONFIG_NOCACHE
0
bat.bing.com/action/
0
285 B
Image
General
Full URL
https://bat.bing.com/action/0?ti=56380144&Ver=2&mid=4b18ec81-3bdc-4635-8074-91e8e1ccb071&sid=a00db190abc111ed8d424ff9154932b5&vid=a00de300abc111edbe30b9c50bd90a8c&vids=1&msclkid=N&pi=1200101525&lg=en-US&sw=1600&sh=1200&sc=24&tl=Page%20not%20found%20-%20eGain&p=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Dkmai1fw_na%26amp%3Buid%3D8feeab61-57ea-eb11-bacb-00224824c664&r=&lt=2020&evt=pageLoad&sv=1&rn=420942
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

pragma
no-cache
strict-transport-security
max-age=31536000; includeSubDomains; preload
date
Mon, 13 Feb 2023 17:12:41 GMT
accept-ch
Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref
Ref A: 9E13AFCB33D442FE80CE409D4A46E183 Ref B: FRAEDGE1407 Ref C: 2023-02-13T17:12:42Z
x-cache
CONFIG_NOCACHE
access-control-allow-origin
*
cache-control
no-cache, must-revalidate
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
region1.google-analytics.com/g/
0
253 B
Ping
General
Full URL
https://region1.google-analytics.com/g/collect?v=2&tid=G-P0WWZ4WL9G&gtm=45je3260&_p=112770120&cid=386715615.1676308362&ul=en-us&sr=1600x1200&uaW=1&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&_s=1&sid=1676308362&sct=1&seg=0&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Dkmai1fw_na%26amp%3Buid%3D8feeab61-57ea-eb11-bacb-00224824c664&dt=Page%20not%20found%20-%20eGain&en=page_view&_fv=1&_nsi=1&_ss=1
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2001:4860:4802:34::36 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

pragma
no-cache
date
Mon, 13 Feb 2023 17:12:42 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
token
cdn.linkedin.oribi.io/partner/3112012/domain/egain.com/
36 B
376 B
XHR
General
Full URL
https://cdn.linkedin.oribi.io/partner/3112012/domain/egain.com/token
Requested by
Host: snap.licdn.com
URL: https://snap.licdn.com/li.lms-analytics/insight.min.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:206f:4e00:2:53b2:240:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
/
Resource Hash
7b1eaaaf180a13c29b6dddc3b0ae23333b4397e0f3c065b4c86da2f2530a5f89

Request headers

Accept
*
Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

date
Mon, 13 Feb 2023 16:13:21 GMT
content-encoding
gzip
via
1.1 36d9e1bd4f00d39c57a56679dc44e264.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA56-C1
age
3561
vary
accept-encoding
x-cache
Hit from cloudfront
content-type
application/json
access-control-allow-origin
*
cache-control
public, max-age=3600
x-amz-cf-id
TyHUbB_fez6Pf6vc4wZnfoBUKiAQw1T7zX3KV78fx9WeWFgwtJtr5Q==
collect
px4.ads.linkedin.com/
Redirect Chain
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1676308362106&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_s...
  • https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D3112012%26time%3D1676308362106%26url%3Dhttps%253A%252F%252Fwww.egain.com%252Freso...
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1676308362106&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_s...
  • https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1676308362106&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_...
0
265 B
Image
General
Full URL
https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1676308362106&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Dkmai1fw_na%26amp%3Buid%3D8feeab61-57ea-eb11-bacb-00224824c664&liSync=true&e_ipv6=AQJJRFRGaIAZxgAAAYZLw7Vf7BW2EZHMILYXwiDXSvGYYzodOgafDwGouJtJPoYV1s8_tmm8
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
Protocol
H2
Server
13.107.42.14 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

date
Mon, 13 Feb 2023 17:12:42 GMT
x-li-pop
afd-prod-lor1-x
x-msedge-ref
Ref A: 0BD77BBFEF6F48A5B95F4FA1EADE1B70 Ref B: FRAEDGE1511 Ref C: 2023-02-13T17:12:42Z
linkedin-action
1
x-cache
CONFIG_NOCACHE
content-type
application/javascript
x-li-fabric
prod-lor1
x-li-proto
http/2
content-length
0
x-li-uuid
AAX0l/SAEhaKKYLgfhJc6g==

Redirect headers

date
Mon, 13 Feb 2023 17:12:41 GMT
x-li-pop
afd-prod-lor1-x
x-msedge-ref
Ref A: 5FA2334598EE463EAF3575C97195ED98 Ref B: FRAEDGE1715 Ref C: 2023-02-13T17:12:42Z
linkedin-action
1
x-cache
CONFIG_NOCACHE
x-li-fabric
prod-lor1
location
https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1676308362106&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Dkmai1fw_na%26amp%3Buid%3D8feeab61-57ea-eb11-bacb-00224824c664&liSync=true&e_ipv6=AQJJRFRGaIAZxgAAAYZLw7Vf7BW2EZHMILYXwiDXSvGYYzodOgafDwGouJtJPoYV1s8_tmm8
x-li-proto
http/2
content-length
0
x-li-uuid
AAX0l/R8XO9cDHRogK+MNw==
collect
www.google-analytics.com/j/
2 B
206 B
XHR
General
Full URL
https://www.google-analytics.com/j/collect?v=1&_v=j99&a=112770120&t=pageview&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Dkmai1fw_na%26amp%3Buid%3D8feeab61-57ea-eb11-bacb-00224824c664&ul=en-us&de=UTF-8&dt=Page%20not%20found%20-%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&_u=YADAAUABAAAAACAAI~&jid=1001946011&gjid=2139974312&cid=386715615.1676308362&tid=UA-15835029-4&_gid=276652567.1676308362&_r=1&gtm=457e3260&z=693672179
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:806::200e , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
de3246094525b21a870fc7d2a67490d0132535c6fa5993755c549f1a9d1bd8af
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
date
Mon, 13 Feb 2023 17:12:42 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
2
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
www.google-analytics.com/j/
4 B
71 B
XHR
General
Full URL
https://www.google-analytics.com/j/collect?v=1&_v=j99&a=112770120&t=event&ni=1&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Dkmai1fw_na%26amp%3Buid%3D8feeab61-57ea-eb11-bacb-00224824c664&ul=en-us&de=UTF-8&dt=Page%20not%20found%20-%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Parse%20URL&ea=Find%20UID&_u=YADAAUABAAAAACAAI~&jid=796578880&gjid=794988439&cid=386715615.1676308362&tid=UA-15835029-4&_gid=276652567.1676308362&_r=1&_slc=1&gtm=45He3260n81NC9SGDL&z=422872185
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:806::200e , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
aec60bc104db041b1512185839f18f52986df7e569e5445f740dd60f763fbca8
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
date
Mon, 13 Feb 2023 17:12:42 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
/
tr.lfeeder.com/
43 B
290 B
Image
General
Full URL
https://tr.lfeeder.com/?sid=ywVkO4XMdlOaZ6Bj&data=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
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.66.12 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-65-9-66-12.fra56.r.cloudfront.net
Software
CloudFront /
Resource Hash
b1442e85b03bdcaf66dc58c7abb98745dd2687d86350be9a298a1d9382ac849b

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

date
Mon, 13 Feb 2023 17:12:42 GMT
via
1.1 98997c223299d9efd138e7fb9a08a072.cloudfront.net (CloudFront)
server
CloudFront
x-amz-cf-pop
FRA56-C1
x-cache
GeneratedResponse from cloudfront
content-type
image/gif
content-length
43
x-amz-cf-id
20iPqtKJMMzyLYeoZrqqRHtU9YoPBolXS_oBdgaY6BDfG6IPwzt8Lw==
collect
stats.g.doubleclick.net/j/
4 B
348 B
XHR
General
Full URL
https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j99&tid=UA-15835029-4&cid=386715615.1676308362&jid=1001946011&gjid=2139974312&_gid=276652567.1676308362&_u=YADAAUAAAAAAACAAI~&z=1151645953
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4025:401::9a Den Helder, Netherlands, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
strict-transport-security
max-age=10886400; includeSubDomains; preload
date
Mon, 13 Feb 2023 17:12:42 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
stats.g.doubleclick.net/j/
4 B
70 B
XHR
General
Full URL
https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j99&tid=UA-15835029-4&cid=386715615.1676308362&jid=796578880&gjid=794988439&_gid=276652567.1676308362&_u=YADAAUABAAAAACAAI~&z=778665309
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4025:401::9a Den Helder, Netherlands, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
strict-transport-security
max-age=10886400; includeSubDomains; preload
date
Mon, 13 Feb 2023 17:12:42 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
/
www.google.com/pagead/1p-user-list/946629603/
42 B
455 B
Image
General
Full URL
https://www.google.com/pagead/1p-user-list/946629603/?random=1676308362046&cv=11&fst=1676307600000&bg=ffffff&guid=ON&async=1&gtm=45be3260&u_w=1600&u_h=1200&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Dkmai1fw_na%26amp%3Buid%3D8feeab61-57ea-eb11-bacb-00224824c664&tiba=Page%20not%20found%20-%20eGain&data=event%3Dgtag.config&fmt=3&is_vtc=1&random=3891560140&rmt_tld=0&ipr=y
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:807::2004 , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
Content-Security-Policy script-src 'none'; object-src 'none'
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

pragma
no-cache
date
Mon, 13 Feb 2023 17:12:42 GMT
content-security-policy
script-src 'none'; object-src 'none'
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
/
www.google.de/pagead/1p-user-list/946629603/
42 B
455 B
Image
General
Full URL
https://www.google.de/pagead/1p-user-list/946629603/?random=1676308362046&cv=11&fst=1676307600000&bg=ffffff&guid=ON&async=1&gtm=45be3260&u_w=1600&u_h=1200&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Dkmai1fw_na%26amp%3Buid%3D8feeab61-57ea-eb11-bacb-00224824c664&tiba=Page%20not%20found%20-%20eGain&data=event%3Dgtag.config&fmt=3&is_vtc=1&random=3891560140&rmt_tld=1&ipr=y
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:80a::2003 , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
Content-Security-Policy script-src 'none'; object-src 'none'
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

pragma
no-cache
date
Mon, 13 Feb 2023 17:12:42 GMT
content-security-policy
script-src 'none'; object-src 'none'
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.com/ads/
42 B
107 B
Image
General
Full URL
https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j99&tid=UA-15835029-4&cid=386715615.1676308362&jid=1001946011&_u=YADAAUAAAAAAACAAI~&z=1268228321
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:807::2004 , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

pragma
no-cache
date
Mon, 13 Feb 2023 17:12:42 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.de/ads/
42 B
107 B
Image
General
Full URL
https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j99&tid=UA-15835029-4&cid=386715615.1676308362&jid=1001946011&_u=YADAAUAAAAAAACAAI~&z=1268228321
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:80a::2003 , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

pragma
no-cache
date
Mon, 13 Feb 2023 17:12:42 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.com/ads/
42 B
107 B
Image
General
Full URL
https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j99&tid=UA-15835029-4&cid=386715615.1676308362&jid=796578880&_u=YADAAUABAAAAACAAI~&z=643154766
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:807::2004 , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

pragma
no-cache
date
Mon, 13 Feb 2023 17:12:42 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.de/ads/
42 B
107 B
Image
General
Full URL
https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j99&tid=UA-15835029-4&cid=386715615.1676308362&jid=796578880&_u=YADAAUABAAAAACAAI~&z=643154766
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:80a::2003 , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

pragma
no-cache
date
Mon, 13 Feb 2023 17:12:42 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
egain-docked-chat.js
ebrain.egain.com/system/templates/chat/ Frame 67C9
124 KB
22 KB
Script
General
Full URL
https://ebrain.egain.com/system/templates/chat/egain-docked-chat.js
Requested by
Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/templates/chat/egain-chat.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2600:1f14:f4:7d01:9a6c:5d0f:8900:2081 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
Server /
Resource Hash
f00c7659051ca6b26aea95f6076ddca240c7cec09bfcb0ea8417627eb273ebad
Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self' ebrain.egain.cloud
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

date
Mon, 13 Feb 2023 17:12:42 GMT
content-encoding
gzip
x-content-type-options
nosniff
strict-transport-security
max-age=31536000; includeSubDomains; preload
server
Server
content-security-policy
frame-ancestors 'self' ebrain.egain.cloud
x-amzn-requestid
f6057a0d-45a9-4730-bcf2-8a821dea7a18
x-amzn-trace-id
Root=1-63ea6f8a-688f0f1862f34ccb681c17b9
x-frame-options
SAMEORIGIN
content-type
application/x-javascript
cache-control
max-age=7200,private
x-amz-apigw-id
ASZduEw1vHcFvAA=
content-length
22230
getCBHostName.jsp
ebrain.egain.com/system/cb/admin/
195 B
923 B
Script
General
Full URL
https://ebrain.egain.com/system/cb/admin/getCBHostName.jsp
Requested by
Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2600:1f14:f4:7d01:9a6c:5d0f:8900:2081 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
/
Resource Hash
843d4c26ab79b8ea04917549dc85d3126cd2e1c972377182e009b8ebf25a3e07
Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self' ebrain.egain.cloud
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

pragma
no-cache
date
Mon, 13 Feb 2023 17:12:42 GMT
strict-transport-security
max-age=31536000; includeSubDomains; preload
x-content-type-options
nosniff
content-security-policy
frame-ancestors 'self' ebrain.egain.cloud
x-frame-options
SAMEORIGIN
content-type
application/javascript;charset=UTF-8
cache-control
no-cache
content-length
195
x-ua-compatible
IE=EmulateIE9
checkSession.html
ebrain.egain.com/system/cb/cs/ Frame 0B71
0
0
Document
General
Full URL
https://ebrain.egain.com/system/cb/cs/checkSession.html?wsname=https://www.egain.com
Requested by
Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2600:1f14:f4:7d01:9a6c:5d0f:8900:2081 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
/
Resource Hash
Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self' ebrain.egain.cloud
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

Referer
https://www.egain.com/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

accept-encoding
compress,gzip
accept-ranges
bytes
cache-control
max-age=86400
content-length
1606
content-security-policy
frame-ancestors 'self' ebrain.egain.cloud
content-type
text/html
date
Mon, 13 Feb 2023 17:12:43 GMT
last-modified
Sat, 10 Dec 2022 01:32:18 GMT
pragma
cache
strict-transport-security
max-age=31536000; includeSubDomains; preload
x-content-type-options
nosniff
x-frame-options
SAMEORIGIN
x-ua-compatible
IE=EmulateIE9
collect
www.google-analytics.com/
35 B
55 B
Image
General
Full URL
https://www.google-analytics.com/collect?v=1&_v=j99&a=112770120&t=event&ni=0&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Dkmai1fw_na%26amp%3Buid%3D8feeab61-57ea-eb11-bacb-00224824c664&ul=en-us&de=UTF-8&dt=Page%20not%20found%20-%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Page%20Grouping&ea=Knowledge%20Page%20Group&_u=aDDAAUABAAAAACAAI~&jid=&gjid=&cid=386715615.1676308362&tid=UA-15835029-4&_gid=276652567.1676308362&gtm=45He3260n81NC9SGDL&z=550436614
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:400d:806::200e , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36

Response headers

pragma
no-cache
date
Mon, 13 Feb 2023 12:05:56 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
age
18409
content-type
image/gif
access-control-allow-origin
*
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
35
expires
Mon, 01 Jan 1990 00:00:00 GMT
collect
region1.google-analytics.com/g/
0
45 B
Ping
General
Full URL
https://region1.google-analytics.com/g/collect?v=2&tid=G-P0WWZ4WL9G&gtm=45je3260&_p=112770120&cid=386715615.1676308362&ul=en-us&sr=1600x1200&uaW=1&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&sid=1676308362&sct=1&seg=1&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Dkmai1fw_na%26amp%3Buid%3D8feeab61-57ea-eb11-bacb-00224824c664&dt=Page%20not%20found%20-%20eGain&_s=2
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2001:4860:4802:34::36 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.77 Safari/537.36
Content-Type
text/plain;charset=UTF-8

Response headers

pragma
no-cache
date
Mon, 13 Feb 2023 17:12:47 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
0
expires
Fri, 01 Jan 1990 00:00:00 GMT

Verdicts & Comments Add Verdict or Comment

165 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 object| 3 boolean| credentialless object| oncontentvisibilityautostatechange undefined| $ function| jQuery undefined| RS_CacheGS undefined| RS_CacheGS_queue undefined| RS_Cache_define object| punchgs object| _gsScope undefined| GreenSockGlobals undefined| _gsQueue undefined| _gsDefine object| cnArgs undefined| countDownDate undefined| x string| sticky_header_style function| setREVStartSize function| gtag object| dataLayer function| getParam function| getExpiryRecord function| addGclid string| EG_ACT_ID object| uetq function| ldfdr object| fs string| pfHeaderImgUrl string| pfHeaderTagline string| pfdisableClickToDel string| pfImagesSize string| pfImageDisplayStyle string| pfEncodeImages string| pfShowHiddenContent string| pfDisableEmail string| pfDisablePDF string| pfDisablePrint string| pfCustomCSS string| pfPlatform function| EvEmitter function| imagesLoaded function| oceanwpAutoLightbox function| oceanwpInitLightbox function| $j object| oceanwpLocalize function| oceanwpCustomSelects function| oceanwpDropDownMobile function| oceanwpDropDownSearch function| oceanwpInitFitVids function| oceanwpFixedFooter function| oceanwpFullScreenMenu function| oceanwpFullScreenMobile function| oceanwpHeaderReplaceSearch function| oceanwpHeaderSearchForm function| oceanwpInfiniteScrollInit function| oceanwpMasonryGrids function| oceanwpInitMatchHeight function| oceanwpMegaMenu function| oceanwpNavNoClick function| oceanwpOverlaySearch function| oceanwpParallaxFooter function| oceanwpScrollEffect function| oceanwpGetAdminbarHeight function| oceanwpGetTopbarHeight function| oceanwpGetStickyHeaderHeight function| oceanwpScrollTop function| oceanwpMobileMenu function| oceanwpInitCarousel function| oceanwpSuperFish function| oceanwpVerticalHeader object| $window number| $lastWindowWidth number| $lastWindowHeight function| Cookies function| jQueryBridget function| getSize function| matchesSelector object| fizzyUIUtils function| Outlayer function| Isotope function| Masonry function| SmoothScroll object| commonUtils function| toCdnUrl function| persistComputedStylesAndRect function| toAbsoluteUrl object| messageBus object| logger function| pfRedirect object| printfriendlyOptionsParser function| OriginalPageFetch string| PF_VERSION object| pfMod object| priFri object| PojoA11yOptions function| heateorSssLoadEvent string| heateorSssSharingAjaxUrl string| heateorSssCloseIconPath string| heateorSssPluginIconPath number| heateorSssHorizontalSharingCountEnable number| heateorSssVerticalSharingCountEnable number| heateorSssSharingOffset number| heateorSssMobileStickySharingEnabled string| heateorSssCopyLinkMessage object| heateorSssUrlCountFetched string| heateorSssSharesText string| heateorSssShareText function| heateorSssPopup function| heateorSssDetermineWhatsappShareAPI function| heateorSssMoreSharingPopup function| heateorSssFilterSharing object| heateorSssFacebookTargetUrls function| heateorSssGetSharingCounts function| heateorSssFetchFacebookShares function| heateorSssFBShareJSONCall function| heateorSssSaveFacebookShares function| heateorSssCalculateApproxCount function| heateorSssCalculateActualCount function| heateorSssCapitaliseFirstLetter function| heateorSssHideSharing function| ClipboardJS object| megamenu object| egainDockChatParam string| domain string| pageName object| egainDockChat string| agentUnavailableRedirectURL undefined| customDockButton object| domainRegex function| _getDomain string| botPattern object| re string| userAgent boolean| chatLaunched undefined| launchElement function| launchScript function| resizeChatWindow function| isMobile function| createBackdrop string| _linkedin_partner_id object| _linkedin_data_partner_ids object| EGAINCLOUD function| eGOFRPatternStore object| EG_CALL_Q object| google_tag_manager object| google_tag_data string| GoogleAnalyticsObject function| ga object| ziws object| GooglebQhCsO function| UET function| UET_init function| UET_push object| ueto_d9158d6bf7 function| onYouTubeIframeAPIReady object| gaGlobal function| lintrk boolean| _already_called_lintrk object| __gaConnectorEventsEmitted object| gaplugins object| gaData object| eGain

30 Cookies

Domain/Path Name / Value
ebrain.egain.com/system Name: JSESSIONID
Value: node01qke2zqnu38vfohfmcnj5owp8205084.node0
.ws.zoominfo.com/ Name: visitorId
Value: e54208253119c01291b66f64db8b97df7d6ab9ab43d31128ae33e43d3db89a0b
.zoominfo.com/ Name: __cf_bm
Value: QCBr.zMD8QSaVcWguYUyQE3Cxmqp4Iwq.fAVr0JNzZo-1676308361-0-AcsJaTRpAgeM/WKLCZJTsKqu+vszJgItlu1Wg2eE4HvX//lJ4S5lNbs2NG2VXVuvAJHjcAXfje/UG54GP7896eA=
.zoominfo.com/ Name: _cfuvid
Value: CiNANbhrlVDXvj28LV8.IFb6K.Nojh4jvkd3LyY6nG4-1676308361831-0-604800000
.egain.com/ Name: _gcl_au
Value: 1.1.1006537053.1676308362
.egain.com/ Name: _uetsid
Value: a00db190abc111ed8d424ff9154932b5
.egain.com/ Name: _uetvid
Value: a00de300abc111edbe30b9c50bd90a8c
.egain.com/ Name: initialTrafficSource
Value: utmcsr=1on1|utmcmd=email|utmccn=kmai1fw_na
.egain.com/ Name: __utmzzses
Value: 1
.bing.com/ Name: MUID
Value: 26B188064FAB67A52C1C9AB14EC066FD
.egain.com/ Name: _ga_P0WWZ4WL9G
Value: GS1.1.1676308362.1.1.1676308362.0.0.0
www.egain.com/ Name: EG-U-ID
Value: D64b741c70-ebd1-4713-ab28-dcc4538b2c57
www.egain.com/ Name: EG-S-ID
Value: C03e839ea8-084e-46e4-b990-3a1d1ff893c4
www.egain.com/ Name: ln_or
Value: eyIzMTEyMDEyIjoiZCJ9
.egain.com/ Name: _ga
Value: GA1.2.386715615.1676308362
.egain.com/ Name: _gid
Value: GA1.2.276652567.1676308362
.egain.com/ Name: _gat_gtag_UA_15835029_4
Value: 1
.egain.com/ Name: _gat_UA-15835029-4
Value: 1
.egain.com/ Name: _lfa
Value: LF1.1.abd65334b01b5a8f.1676308362212
.doubleclick.net/ Name: test_cookie
Value: CheckForPermission
.linkedin.com/ Name: UserMatchHistory
Value: AQJsBzXL0yJIowAAAYZLw7PqZdIGgjyDLZwQG88znf3kFjJqtqnAs4puX7fARMfOf_hWwB4yPKXIcQ
.linkedin.com/ Name: AnalyticsSyncHistory
Value: AQLQYcRjDIcprQAAAYZLw7PqOWrx8tuYJctuAZEAdrtgnkexWM8SPJWEhgbQ7OnbcBqZ77Ma4fPfxzhS0azadQ
.linkedin.com/ Name: bcookie
Value: "v=2&026734bc-93a7-4e35-88fc-b734b229c31d"
.linkedin.com/ Name: lidc
Value: "b=OGST04:s=O:r=O:a=O:p=O:g=2800:u=1:x=1:i=1676308362:t=1676394762:v=2:sig=AQEKDlUp4UI6QiEvkCkKwUyzd4R6vw2q"
.www.linkedin.com/ Name: bscookie
Value: "v=1&20230213171242b9c4f095-c9a5-400b-832d-63e7210765b2AQHHiWu4sRy6CE-cf_OinQv4dpPtgvEY"
.linkedin.com/ Name: li_gc
Value: MTswOzE2NzYzMDgzNjI7MjswMjH5Aj2afCXTM0Xts8UynJySd1kiiLfJA7Hs/uK2hwBltQ==
ebrain.egain.com/ Name: AWSALBTG
Value: NU42XaKxFb61jt2prLl0FrPMyvMMPW7EUNFNiAidspqgMFikWo2nClQG5uEVCZIPCUcMEWtW0bLOW1HYsTTNAU7Tw6+lAYRxEpM+cg830jRpV/ItIdV41rrFATtPnrmuR8EFTfDacs+CJAFun4RbnBLZlV2QYoMvTaX/JzUjr73IQHIPIGg=
ebrain.egain.com/ Name: AWSALBTGCORS
Value: NU42XaKxFb61jt2prLl0FrPMyvMMPW7EUNFNiAidspqgMFikWo2nClQG5uEVCZIPCUcMEWtW0bLOW1HYsTTNAU7Tw6+lAYRxEpM+cg830jRpV/ItIdV41rrFATtPnrmuR8EFTfDacs+CJAFun4RbnBLZlV2QYoMvTaX/JzUjr73IQHIPIGg=
ebrain.egain.com/ Name: AWSALB
Value: HD7tEXwLKpy2vdxa7NbSotElp8LYZYijKzC8byP01YY/19c1jAhqEDLn8FyechZzMa9C4mhAEHN+nMUNovKn1m7+JiRfenY7j7d6sm0Z+iUYgrPYKPfwj0dAMc5tHytgy4rML8q5BAT0Lyymoe2cKbqFvwLplhj/k4ah+qwpl36diyr5Isuig3SfoGXknw==
ebrain.egain.com/ Name: AWSALBCORS
Value: HD7tEXwLKpy2vdxa7NbSotElp8LYZYijKzC8byP01YY/19c1jAhqEDLn8FyechZzMa9C4mhAEHN+nMUNovKn1m7+JiRfenY7j7d6sm0Z+iUYgrPYKPfwj0dAMc5tHytgy4rML8q5BAT0Lyymoe2cKbqFvwLplhj/k4ah+qwpl36diyr5Isuig3SfoGXknw==

3 Console Messages

Source Level URL
Text
network error URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=kmai1fw_na&amp;uid=8feeab61-57ea-eb11-bacb-00224824c664
Message:
Failed to load resource: the server responded with a status of 404 (Not Found)
security error
Message:
Refused to frame 'https://ebrain.egain.com/' because an ancestor violates the following Content Security Policy directive: "frame-ancestors 'self' ebrain.egain.cloud".
security error URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js(Line 210)
Message:
Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('https://ebrain.egain.com') does not match the recipient window's origin ('null').

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

analytics.analytics-egain.com
bat.bing.com
cdn.linkedin.oribi.io
cdn.printfriendly.com
ebrain.egain.com
fonts.googleapis.com
fonts.gstatic.com
googleads.g.doubleclick.net
hd.egain.com
key-cdn.printfriendly.com
px.ads.linkedin.com
px4.ads.linkedin.com
region1.google-analytics.com
sc.lfeeder.com
snap.licdn.com
stats.g.doubleclick.net
tr.lfeeder.com
ws.zoominfo.com
www.egain.com
www.google-analytics.com
www.google.com
www.google.de
www.googletagmanager.com
www.linkedin.com
13.107.42.14
13.82.107.234
185.180.12.68
2001:4860:4802:34::36
2600:1f14:f4:7d01:9a6c:5d0f:8900:2081
2600:9000:2057:a000:1f:f723:6fc0:93a1
2600:9000:206f:4e00:2:53b2:240:93a1
2606:4700::6810:650c
2620:1ec:21::14
2620:1ec:c11::200
2a00:1450:400d:806::2008
2a00:1450:400d:806::200e
2a00:1450:400d:807::2004
2a00:1450:400d:80a::2003
2a00:1450:400d:80c::2002
2a00:1450:400d:80d::2003
2a00:1450:400d:80d::200a
2a00:1450:4025:401::9a
2a02:26f0:11a::217:9a4a
54.247.137.128
65.9.66.12
65.9.66.17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