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Submitted URL: https://mailer.samanage.com/ls/click?upn=u001.Mx4SSLZxEU2WaKO7j3r6LAnl1AejIR76oSNxAG2MeUyfzCWuK-2BZ1VvUF1Zc5pE6a_0Yx_TSUW-2F...
Effective URL: https://www.solarwinds.com/service-desk
Submission: On November 25 via api from ES — Scanned from ES
Effective URL: https://www.solarwinds.com/service-desk
Submission: On November 25 via api from ES — Scanned from ES
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Start Free TrialStart Free TrialFully functional for 30 days Request Demo 2:06 Click for sound 2:06 * Features * Integrations * ITSM Maturity Model * Case Study Highlight THE AI-POWERED SERVICE MANAGEMENT SOLUTION YOU NEED SolarWinds Service Desk streamlines IT operations and elevates user experiences through better IT Service Management ensuring IT meets the needs of users and the business. INCIDENT MANAGEMENT Faster resolution with an AI-powered incident management system designed for efficiency, scale, and better processes. View Less INTELLIGENT INCIDENT MANAGEMENT HYPER FOCUSED ON THE EFFICIENCY YOUR TEAMS NEED. * Assisted response: auto identify solutions, ticket sentiment monitoring, centralized procedures, and automatic assignment * Live collaboration: Real time comments and status updates * Multi-channel: Engage via web, email, Teams, Slack, or mobile app Learn More Learn More IT ASSET MANAGEMENT Drive visibility, optimization, and compliance through smarter asset management. View More CONFIGURATION MANAGEMENT DATABASE (CMDB) Understand the relationship between infrastructure and your business-critical applications and systems. View More CHANGE MANAGEMENT Structured change processes to minimize risk and maximize stability View More ARTIFICIAL INTELLIGENCE Assisting agents and users with scalable service delivery and issue resolution View More ENTERPRISE SERVICE MANAGEMENT Improve the management, efficiency, interactions and experience across every department View More View All Features View All Features SERVICE DESK INTEGRATIONS * SolarWinds Observability Self-Hosted (formerly known as Hybrid Cloud Observability) * Dameware Remote Everywhere * Microsoft Teams * Slack * Open REST API View All Integrations SolarWinds ITSM Maturity Model. See where you are in your ITSM journey. 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