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          <h1 class="ods-text__heading--large">Welcome to the Capital One Take Charge website.</h1>
          <p class="ods-text__body--medium">We are here to help you understand your outstanding account balance and help you resolve it. We believe that everyone wants to pay their bill but, for a number of reasons, may be unable to do so. We are
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              ET) </strong>
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          <p class="ods-text__body--medium"> Learn about our <a href="https://www.capitalone.com/identity-protection/privacy">Privacy Policy</a><br> Read about our
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          <a href="https://www.nyc.gov/dca" style="color:#0d2778" target="_blank" rel="noopener noreferrer">www.nyc.gov/dca.</a>
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        <p>IRS Reporting of Debt Forgiveness. If we cancel or forgive a portion of principal on a debt you owe, we will provide you a 1099-C tax form if required by law. Please consult your tax advisor and the instructions accompanying any tax forms
          for more information.</p>
        <p>This site provides information about and access to financial services offered by the Capital One family of companies, including Capital One Bank (USA) N.A. and Capital One, N.A., members FDIC. See your account agreement for information
          about the Capital One company servicing your individual accounts. Capital One does not provide, endorse, nor guarantee and is not liable for third party products, services, educational tools, or other information available through this
          site. <a href="Disclosures" style="color:#0d2778" target="_blank">Read additional important disclosures.</a> © 2022 Capital One. Capital One is a federally registered trademark. All rights reserved.</p>
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Text Content

Capital One Capital One


WELCOME TO THE CAPITAL ONE TAKE CHARGE WEBSITE.

We are here to help you understand your outstanding account balance and help you
resolve it. We believe that everyone wants to pay their bill but, for a number
of reasons, may be unable to do so. We are happy to assist you with resolving
your balance and want your experience with us to be a pleasant one.

Let us help you today! Email us at service@takechargemail.capitalone.com or call
us at 866-928-6128 (Monday - Friday, 10am - 7pm ET)

Learn about our Privacy Policy
Read about our commitment to prevent fraud

Contact Us Careers Privacy Security Accessibility Terms & Conditions

For New York City residents:
For our records, New York City law requires us to request your language
preference. Please contact us at 1-866-928-6128 to advise us about your language
preference. Please note that, as permitted by New York City law, we may not
service your account in your preferred language. The following language access
services may be available upon request: (1) Spanish translations of written
communications; and (2) Spanish-speaking representatives. A translation and
description of commonly-used debt collection terms is available in multiple
languages on the New York City Department of Consumer Affairs’ website,
www.nyc.gov/dca.

IRS Reporting of Debt Forgiveness. If we cancel or forgive a portion of
principal on a debt you owe, we will provide you a 1099-C tax form if required
by law. Please consult your tax advisor and the instructions accompanying any
tax forms for more information.

This site provides information about and access to financial services offered by
the Capital One family of companies, including Capital One Bank (USA) N.A. and
Capital One, N.A., members FDIC. See your account agreement for information
about the Capital One company servicing your individual accounts. Capital One
does not provide, endorse, nor guarantee and is not liable for third party
products, services, educational tools, or other information available through
this site. Read additional important disclosures. © 2022 Capital One. Capital
One is a federally registered trademark. All rights reserved.

Change Language/Cambiar idioma English Español