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 * About
 * What we do
 * DNA
   * Covisian DigitalFrom Digital Engagement to Conversion
   * VivochaNext Generation Customer Engagement
   * Sparta AIAdvanced KPIs-Driven Customer Care
   * Covisian AcademyCreating Customer Management of the Future
 * People
 * Events
 * Updates
 * Contacts

 * EN
 * IT
 * ES


FIRST AVATAR CUSTOMER CARE

Our vision for a new concept of BPO

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COVISIAN META

Avatar Customer Care


VIVOCHA

Next Generation Customer Engagement


SPARTA AI

Advanced KPIs Driven Customer Care


COVISIAN ACADEMY

Creating Customer Management of The Future



— ABOUT


WE ARE AN INTERNATIONAL GROUP OF MORE THAN 23.000 PEOPLE, OFFERING ADVANCED
CUSTOMER MANAGEMENT SERVICES AND CUTTING-EDGE TECHNOLOGIES. WE WORK IN OVER 38
LOCATIONS ACROSS SIX COUNTRIES, SERVING OVER 150 CLIENTS GLOBALLY.

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— WHAT WE DO




FULL LINE OF CUSTOMER MANAGEMENT SERVICES

We cover a full line of Customer Management Services across the whole customer
experience.

Customer & Social Care
Commercial Development & Sales
Churn Prevention & Complaint Management
Backoffice & Transaction Based Processes
Customer Experience Analytics
Help Desk & Digital Tutoring
Digital Acquisition
Academy & Corporate Training
Credit Management & Litigations
Our services





— UPDATES

GSS GRUPO COVISIAN Y VODAFONE SE ALZAN CON EL PLATINUM CONTACT CENTER AWARD A LA
MEJOR ESTRATEGIA EN EXPERIENCIA DE CLIENTE EN TMT

PRESS RELEASE ∙ 24/06/2022

COVISIAN LAUNCHES THE FIRST CUSTOMER CARE IN THE METAVERSE WITH A DEDICATED LAB
IN THE MILAN OFFICE

NEWS ∙ 26/05/2022

GSS COVISIAN GROUP CONFIRMS ITS COMMITMENT TO DIVERSITY AND SOCIAL INCLUSION

NEWS ∙ 25/05/2022

SMARTER TOGETHER: A NEW APPROACH TO CUSTOMER CARE

NEWS ∙ 21/04/2022

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DO YOU WANT TO KNOW MORE?
CONTACT US

Get in touch

HEADQUARTERS

Via dei Valtorta 47
20127 Milano (MI), Italy
info@covisian.com

C.F./P.IVA 07466520017
R.E.A. MI 2112944
Cap. Soc. € 831.834,18 i.v.

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 * What we do
 * DNA
 * People
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