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MAN DEVASTATED AFTER CO-OP BANK SCAM CONS HIM OUT OF £100,000 LIFE SAVINGS
Paul Henderson received three separate phone calls from who he believed was The
Co-operative bank fraud department - but it turned out to be scammers.
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Paul Henderson received three separate phone calls from who he believed was The
Co-operative bank fraud department - but it turned out to be scammers.
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A Co-op Bank customer has been left feeling " demoralised" after being scammed
out of £100,000 life savings. Paul Henderson received three separate phone calls
from who he believed was The Co-operative bank fraud department - but it turned
out to be scammers.
Paul, who is a retired university lecturer, had requested a new Visa card two
weeks previous to this after someone had tried to make a fraudulent transaction
of £30 using his account. Paul told LeicestershireLive it was out-of-area number
that called him.
He said: "I usually don’t answer those, so I just let it ring, but after the
third time, I’d had enough, so I answered because I just wanted to get rid of
them. They claimed that they were the Co-operative Bank fraud department. The
caller claimed that two transactions were made from my account, one for £50 and
one for £30 and they asked if I'd authorised them - which I had not."
READ MORE Met Office announces full list of areas in UK set for snow today
Paul said that the caller asked him questions to verify his identity, including
which school he had gone to. He added: "This is when I got a little suspicious
because he asked for my first school, and my memorable security word was my last
school. I said an answer which the caller claimed was wrong and then he asked
another security question and in hindsight, Co-op would never do that.
"It went on for about seven minutes and right at the end, he said he was sending
a security code to my phone, and that’s when I fell for it. I read back the code
that had been sent by text, and I later realised that while the person was
talking to me they were changing my bank account details."
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Man scammed out of life savings
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When he checked his account, his £100,000 life savings had been taken. He said:
“When I contacted Co-op they told me that perhaps my computer wasn’t cleaned
properly, but I’d taken it to a trusted person that I’d dealt with for more than
30 years. I have no idea how they got access because the Co-Op said that they
have measures in place to prevent these things but that hasn’t happened in this
case. Since then the whole thing has been static and my account has been blocked
again.”
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He said: “I’ve been around for a long time, I’m quite computer savvy, and I know
all about scammers, but if I thought it was a trick I wouldn’t have fallen for
it. I’d just advise anyone with an accessible bank account with a large amount
of money to put it somewhere else like an account that you have to give notice
before taking out money.
“I feel demoralised and I don't want anyone to go through what I've been
through. I don’t live an extravagant lifestyle but I was leaving this money
behind for my children.” A spokesperson from Co-op Bank said: “We are seeing
fraudsters becoming more sophisticated in their approach to scams, even going so
far as to impersonate members of staff, and are asking our customers to remain
vigilant and never trust anyone that makes an unsolicited call. ,
"Protecting our customer from fraud is of the utmost importance and we are
pleased that in this case, we were able to act quickly to prevent further
transactions on Mr Henderson’s account and fully refund the amount lost.”
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Midlands traffic and travelNew car tax bands announced and some drivers will pay
'three times more'Electric cars are due to start paying Vehicle Excise Duty from
2025, despite many calling for the new rule to be scrapped to ensure people
continue to choose EVs.
DWP tells mum to pay back £24,000 Universal Credit after saying she was eligible
DWP
Jane Wardle, 38, must repay the eye-watering sum of £24,805.15.
ITV Dancing on Ice coach Dan Whitson breaks silence on Greg Rutherford's 'really
bad' accident
Dancing on Ice
The former athlete was rushed to hospital just hours before the final after
suffering an injury ion rehearsals
Marks and Spencer £17 floaty dress shoppers say is 'gorgeous holiday outfit' and
'flattering'
New Look
Shoppers say the M&S summer dress is ideal for wearing around the pool on
holiday or in the garden
Millions in UK set for 'unfair' price hike after it 'wasn't addressed' in Budget
Martin Lewis
Money Saving Expert founder and consumer champion Martin Lewis previously wrote
to the Chancellor urging him to scrap the "inflationary and anti-competitive"
mid-contract price hikes.
Courts£1k warning to all drivers as DVLA warns 'you could end up in
court'Motorists who fail to tax their vehicles can end up with £1,000 penalties
If you can solve this brain teaser in 5 seconds you're a 'genius'
BBC
A tricky brain teaser is asking people to find the one carrot that's different
from all the rest in just five seconds - but can you do it?
Sally Lindsay's real life from very famous husband to bodyshaming nightmare on
Corrie
Channel 5
The celebrated actress is back on our screens starring in a new Channel 5 drama,
Love Rat
Channel 5's Love Rat start time, full cast, how many episodes and filming
locations
Channel 5
Sally Lindsay joins Neil Morrissey and Gerald Kyd for this new thriller on
Channel 5 this week
How many points Aston Villa need for top four place and to earn Champions League
spot
Aston Villa FC
Aston Villa are battling for a Champions League place and remain fourth in the
Premier League table, despite their defeat to Tottenham Hotspur on Sunday
Top Stories
£1k warning to all drivers as DVLA warns 'you could end up in court'
Courts
Motorists who fail to tax their vehicles can end up with £1,000 penalties
New 2040 tube-style transport vision unveiled for Birmingham and Black Country
Transport
The ambition plans have been unveiled by West Midlands Mayor Andy Street,
showing how underserved areas of the region could have new rail lines
Exact date snow to hit UK as charts show 300-mile whiteout
UK News
The UK may be in for a wintery blast next week, with snow predicted to fall
across a 300-mile stretch of the country, according to weather charts
On-the-run mum Constance Marten 'planned to pay someone to smuggle baby abroad'
- court told
NHS
Baby Victoria died while couple were camping on the South Downs in wintry
conditions
If you can solve this brain teaser in 5 seconds you're a 'genius'
BBC
A tricky brain teaser is asking people to find the one carrot that's different
from all the rest in just five seconds - but can you do it?
Aldi to open over 800 new stores across in global expansion
Shopping
The German grocery chain is known for its off-brand deals and bargains and
iconic locked shopping carts that require a quarter to use - and it's expanding
across the US
'Likely' reason Kate Middleton edited Mother's Day photo is relatable
Kate Middleton
Prince William took a Mother's Day picture of Kate and their three children at
Adelaide Cottage earlier this week, which was published on Sunday.
Three major cities to be hit by '3cm of snow an hour' within days
UK News
Maps from WXCharts show Newcastle, Manchester, and Leeds could be hit by
freezing temperatures.
Police uncover deadly haul in Willenhall as suspect 'tries to flee' industrial
estate in 'stolen car'
West Midlands Police
Gun, ammunition and knife among weapons seized after raid at industrial estate
Bargain Hunt fans say 'that's a bad sign' as auctioneer holds head in hand
BBC
The auctioneer found out how much one of the teams paid for an item
Twisted labourer, 23, admits raping grandmother, 45, who he stripped naked and
beat to death
Crime
Valentin Lazar made the confession at the Old Bailey today, two years after he
was handed a life sentence for her murder
Queen's son says 'Birmingham impresses' after eating at 'astonishing value'
restaurant
Birmingham Restaurants
Tom Parker Bowles was in town to try the 'small and understated' Laghi's Deli
restaurant and said 'yet again, Birmingham impresses'
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