smiledirectclub.com
Open in
urlscan Pro
208.69.180.14
Public Scan
Submitted URL: http://smiledirectclub.com/guarantee
Effective URL: https://smiledirectclub.com/guarantee/
Submission: On November 11 via manual from IN — Scanned from DE
Effective URL: https://smiledirectclub.com/guarantee/
Submission: On November 11 via manual from IN — Scanned from DE
Form analysis
0 forms found in the DOMText Content
Limited Time: $18 kit FREE with return. Use code: SAVE2SMILE. CLICK HERE TO GET STARTED. * Why SDC? * How it works * Results * Pricing * Insurance * Parents * Locations Free scan * Teeth Whitening & Gifts * Home starter kit * Get started * Am I a candidate? * Sign in * Invite a friend Get cash Get started Am I a candidate? * US English * Live chat * 1-800-848-7566 * Sign in * Invite a friend YOUR NEW SMILE IS GUARANTEED FOR LIFE. We protect your smile for life, complete with a 30-Day Money-Back Promise and free aligner touch-ups during your treatment - or even long after it ends. Get the results you want, backed by our Lifetime Smile Guarantee. Just another reason why SmileDirectClub is the smart choice. 30-Day Money-Back Promise Aligner touch-ups during treatment Lifetime touch-ups after treatment 30-DAY MONEY-BACK PROMISE GET OFF TO A RISK-FREE START. If you decide SmileDirectClub aligners aren’t for you within the first 30 days of use, we’ll refund your cost 100%. Even after the first 30 days, you can return your unused aligners for a prorated refund. That’s our promise to you. ALIGNER TOUCH-UPS DURING TREATMENT A SMILE YOU LOVE, GUARANTEED. During your treatment, we use regular virtual Smile Check-ins™ to track your progress. If something’s not quite right, or you have a concern, your prescribing doctor might recommend an aligner touch-up – new aligners, shipped directly to you at no cost. LIFETIME TOUCH-UPS AFTER TREATMENT KEEP LOVING YOUR SMILE, FOR LIFE. As long as you replace your SmileDirectClub retainers every 6 months and wear them as prescribed, you'll qualify for a free aligner touch-up each year if you ever need one. That's our Lifetime Smile Guarantee™. HAVE QUESTIONS? How do I qualify for a refund? * For a full refund, reach out to us within 30 days of the date your aligners arrive at your home. * Register your aligners before starting treatment, either in your account online or via our mobile app. * For a partial refund after the original 30 days, reach out to us and we’ll provide instructions on how to return all your unused aligners to SmileDirectClub. How do I qualify for a touch-up during treatment? * Wear your clear aligners for the prescribed amount of time * Complete regular virtual Smile Check-ins™ * Receive approval from your prescribing dentist * Be current on your payments How do I qualify for a touch-up after treatment? * Replace retainers every 6 months * Wear your retainers as prescribed * Receive a touch-up approval from a SmileDirectClub state-licensed dentist or orthodontist Are my results guaranteed? Yes. You can expect the results you achieve at the end of your Smile Journey™ to reflect those you saw in your original doctor-approved treatment plan. Of course, just like any other clinical treatment, your plan may need some adjustments along the way. This is completely normal. That’s why your plan is doctor-directed, and that’s why our Lifetime Smile Guarantee™ includes aligner touch-ups, at no additional charge. How do I return my aligners? Follow these steps to return your aligners: 1. To ensure a full refund, make sure to return your unused aligners, in their original bags, within 30 days of receiving them. 2. Please note, you are responsible for shipping costs. We recommend using a trackable carrier such as FedEx or UPS. This way, even if a shipment is lost in transit, we can process your refund. 3. For address and further information, call 1-800-848-7566. How do I know if I’m eligible for an aligner touch-up? You could be eligible for an aligner touch-up if you: 1. Wear your aligners as prescribed throughout your smile plan, except when eating or drinking anything other than cool water. 2. Register your aligners at SmileDirectClub.com/login. 3. Respond to each regular Smile Check-in™ from your doctor by sending an email with the requested photos. I missed a check-in (or forgot to register my aligners or order retainers), and I’m not sure my Lifetime Smile Guarantee™ is still in effect. Is there anything I can do to become eligible again? Things come up. We get it. If you are currently in treatment, you will become eligible again as long as you: 1. Check in your aligners (check your email or the app to do this) 2. Complete your future Smile Check-ins™ (via email or our app) 3. Are current on your payments 4. Purchase retainers after treatment, replace them every 6 months and wear them as prescribed If you just finished treatment, you can become eligible again as long as you: 1. Are current on your payments 2. Replace retainers every 6 months and wear them as prescribed If you’re unsure whether you’re eligible, contact us to find out. I completed treatment over 30 days ago, why am I not eligible? Currently the Lifetime Smile Guarantee™ is for new Club members, Club members currently in treatment, and Club members who have finished treatment within the past 30 days. View more FAQs READY. SET. SMILE. Take our free assessment to see if you're a candidate, and get started on your journey today. Am I a candidate? NEED ADDITIONAL SUPPORT? Contact us * Learn More * About * Careers * Blog & Resources * Why Smile Direct Club * Become a Dental Partner * Save Up & Earn $ * Support * 1-800-848-7566 * Contact * Investors * Press/Newsroom * FAQs * Lifetime Smile Guarantee * Accessibility * Locations * SmileShops * Grin With Us * Choose Smile * Invite Friends, Get $ * @smiledirectclub United States * Privacy * Terms * Returns * * * * * * © 2021 SmileDirectClub. All Rights Reserved.