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HomeAbout MeResumeLinkedIn
Work Examples
Edu Redesign (web)BK Games (VR)Defenders (VR)




HI I'M ALICIA, AN DATA-DRIVEN UX PROFESSIONAL


I entered the field of UX for the human-centered process and collaborative
nature of the work; reach out for any inquiries, collaboration opportunities, or
a chat.  I'm always looking to connect.

Educational Website Redesign, Design Project (web)

UX Design and Research in a short project hosted by IterateUX, judged by experts
— awarded 1st place of 27 teams.
VR Interaction Design, Horizon Worlds (Meta)

UX Research and UX Design to increase player time and puzzle discovery. Also
served as a 3D modeler, world tester, and optimization developer.
VR Engagement Design, Horizon Worlds (Meta)

UX Research and UX Design to maintain player engagement and world
replay-ability. Also served as a 3D modeler,  world tester, and optimization
developer.


TESTIMONIALS






> Alicia played a pivotal role in our Metaverse World projects. These larger
> contracts presented unique challenges, demanding a deeper understanding of
> user behaviors, complex interactions, and expansive digital environments. Her
> ability to jump into new endeavors and hit the ground running speaks volumes
> of her professionalism, skill, and expertise.  Her research-driven approach
> ensured that our digital solutions were both innovative and user-centric.
> -Hessvacio Hassan, MiBKG Director & Founder

> I cannot recommend Alicia enough as a valuable member. She is thoughtful,
> curious, and easy to work with. Alicia's dedication to the project was evident
> and she was an integral part of our team, advocating for both the user and for
> the importance of quality user research. Even with long hours of work, she
>  always showing up with a positive approach and ambitious goals. Her attitude
> and dedication to the work made it easy to get things done without it feeling
> insurmountable.-Liz Hamm, UX Designer

> Alicia leads with empathy and embodies a customer-first mindset. She eagerly
> supported my team’s user interview sessions and provided invaluable
> perspective. Every time I needed peer feedback through a customer lens, I knew
> I could count on her. The two of us also co-founded an internal job shadowing
> program that facilitated connection and relationships amongst employees. She
> is a true culture powerhouse! Alicia brings out the best in everyone around
> her 🌱-Jess Phoa, Postscript Sr. Product Designer ‍

> She brings a positive attitude and her enthusiasm is infectious. She is adept
> at giving and receiving feedback, iterating on her designs, and working in
> tandem with cross-functional teams to ensure the best outcome for the project
> at hand. In a rapidly evolving field like ours, adaptability, foresight, and
> creativity are crucial. Alicia exemplifies all these traits and more. She is a
> gem in the world of tech and user-centered design.
> -Hessvacio Hassan, MiBKG Director & Founder
> 
> ‍

> Alicia embodies a customer-first mindset and unwavering dedication to create
> exceptional user experiences. Her ability to empathize and translate feedback
> into actionable insights was nothing short of impressive. She  went above and
> beyond to ensure each interaction left a lasting positive impression. Her
> ability to deeply understand and mindfully address customers’ motivations is a
> tremendous asset in creating products and services that resonate and delight.
> -Nicolette Oñate, Chartbeat Sr. Marketing Designer
> ‍

> Alicia's Technical Solutions Engineer background means that she has a
> comprehensive understanding of back end and front end of products, and her
> ability to work with and understand people mean she is well suited for her
> work as a UX Designer and Researcher. Her creative mindset means she is always
> learning, discovering new things, and coming up with creative solutions to
> complex problems. She will be a great asset to any team, and I look forward to
> seeing the successful products she continues to work on.-Liz Hamm, UX Design
> & Research

> Alicia’s exceptional skills were evident in both small-scale and large-scale
> endeavors for industry giants such as Meta. Her work on client websites
> displayed keen attention to detail and her aptitude for creating user-friendly
> interfaces clearly enhance user experience. She possesses a unique ability to
> translate a client's vision into a tangible and functional design. Working on
> her own she’s communicative, detailed, and results-driven. Working alongside
> others Alicia is highly collaborative, organized, and clearly has a background
> in leadership.
> -Hessvacio Hassan, MiBKG Director & Founder

> I’ve had the pleasure of working alongside Alicia for many years on several
> projects with Made in Brooklyn Games. More recently, we worked closely on the
> development of a website for Xantara, my webcomic. Alicia played an
> instrumental role in taking a vague vision and turning it into a functional
> and visually stunning website. Beyond her technical skills, Alicia is a
> genuinely kind and hardworking individual. She consistently went above and
> beyond, always striving to create amazing user-friendly experiences. Her clear
> communication and dedication to our projects made her an invaluable team
> member. Alicia's unique combination of design and development expertise, along
> with her user-first mindset, will undoubtedly be an asset to any team. I
> highly recommend Alicia!
> -Olga Andreyeva, Illustrator and Designer


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MORE ABOUT ME...

Projects and a resume can tell a lot about a person but isn't a full picture.
Below are additional details about me.


What makes me a great team member
❖ Excellent verbal, written, and interpersonal communication.
❖ Work experience in a multiple areas in tech, making me an excellent
cross-functional collaborator.
❖ I have a flexible work process and work comfortably with constraints; I view
constraints as an opportunity for creativity.
❖ I'm experienced in working closely with PMs, stakeholders, and engineers.

Additional skills I bring to a team
❖ 7 years working with developers, designers, product managers, and
stakeholders.
❖ 10 years of experience of teaching and training others.
❖ 12 years of client services experience.
❖ Experience with B2B, B2C, and SaaS products.
❖ Qualitative, quantitative & mixed methodology research.
❖ Front-end developer experience.
❖ Product Management experience.
❖ User Research experience.
❖ Client training experience.



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