www.paymentus.com
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Submitted URL: https://app.salesforceiq.com/r?target=6283b22018f4ef52cd699131&t=AFwhZf1LHkRpA3zen92mkpKj5XlRZKnJWTS6qBX_VIOnbx2KbsXx5uCiqLUo...
Effective URL: https://www.paymentus.com/platform-checklist/
Submission: On May 25 via manual from US — Scanned from DE
Effective URL: https://www.paymentus.com/platform-checklist/
Submission: On May 25 via manual from US — Scanned from DE
Form analysis 4 forms found in the DOM
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<form role="search" class="searchform fusion-search-form fusion-search-form-clean" action="/">
<div class="fusion-search-form-content">
<div class="fusion-search-field search-field">
<label><span class="screen-reader-text">Search for:</span>
<input type="search" value="" name="s" class="s" placeholder="Search..." required="" aria-required="true" aria-label="">
</label>
</div>
<div class="fusion-search-button search-button">
<input type="submit" class="fusion-search-submit searchsubmit" value="">
</div>
</div>
</form>/
<form role="search" class="searchform fusion-search-form fusion-search-form-clean" action="/">
<div class="fusion-search-form-content">
<div class="fusion-search-field search-field">
<label><span class="screen-reader-text">Search for:</span>
<input type="search" value="" name="s" class="s" placeholder="Search..." required="" aria-required="true" aria-label="">
</label>
</div>
<div class="fusion-search-button search-button">
<input type="submit" class="fusion-search-submit searchsubmit" value="">
</div>
</div>
</form>POST
<form action="" method="post" id="checklist"><input type="hidden" name="uid" id="uid" value="3M1XU-1653438605411-D1GGB"><input type="hidden" name="checklist_score" id="checklist-score" value="0">
<div class="checklist-item" data-question-container="1" data-question-id="" data-question-2-answered="no">
<fieldset>
<div class="checklist-question">
<legend><span class="question-number">1.</span>Do you have a view of all your reporting and real-time revenue reconciliation activities with a single interface? </legend>
</div>
<div class="checklist-question-answers-container"><label for="answer_2_yes"><input type="radio" name="answer_question_2" id="answer_2_yes" value="yes" class="checklist-answer-input" data-checklist-id="1" data-question-id="2"> Yes</label><label
for="answer_2_no"><input type="radio" name="answer_question_2" id="answer_2_no" value="no" class="checklist-answer-input" data-checklist-id="1" data-question-id="2"> No</label></div>
</fieldset>
<div class="paymentus-insight-container" id="insight-text-2">
<h3 data-fontsize="15" data-lineheight="19.5px" class="fusion-responsive-typography-calculated" style="--fontSize:15; line-height: 1.3; --minFontSize:15;">Business Value</h3>
<p>Data is powerful. With a single dashboard view of all your billing & payments, you can view data, gain insights, and make informed decisions more easily.</p>
</div>
</div>
<div class="checklist-item" data-question-container="2" data-question-id="" data-question-3-answered="no">
<fieldset>
<div class="checklist-question">
<legend><span class="question-number">2.</span>Can your customers view and pay their bill without having to keep track of their log-in credentials?</legend>
</div>
<div class="checklist-question-answers-container"><label for="answer_3_yes"><input type="radio" name="answer_question_3" id="answer_3_yes" value="yes" class="checklist-answer-input" data-checklist-id="1" data-question-id="3"> Yes</label><label
for="answer_3_no"><input type="radio" name="answer_question_3" id="answer_3_no" value="no" class="checklist-answer-input" data-checklist-id="1" data-question-id="3"> No</label></div>
</fieldset>
<div class="paymentus-insight-container" id="insight-text-3">
<h3 data-fontsize="15" data-lineheight="19.5px" class="fusion-responsive-typography-calculated" style="--fontSize:15; line-height: 1.3; --minFontSize:15;">Business Value</h3>
<p>Remembering a username and password can be a real roadblock on the path to payment. We make guest payment options available, secure and easy for your customers.</p>
</div>
</div>
<div class="checklist-item" data-question-container="3" data-question-id="" data-question-4-answered="no">
<fieldset>
<div class="checklist-question">
<legend><span class="question-number">3.</span>Do you provide time-saving checkout tools to customers, including options like one-click with PayPal and one-touch with Amazon, plus the ability to save prior payment information for frictionless
checkout?</legend>
</div>
<div class="checklist-question-answers-container"><label for="answer_4_yes"><input type="radio" name="answer_question_4" id="answer_4_yes" value="yes" class="checklist-answer-input" data-checklist-id="1" data-question-id="4"> Yes</label><label
for="answer_4_no"><input type="radio" name="answer_question_4" id="answer_4_no" value="no" class="checklist-answer-input" data-checklist-id="1" data-question-id="4"> No</label></div>
</fieldset>
<div class="paymentus-insight-container" id="insight-text-4">
<h3 data-fontsize="15" data-lineheight="19.5px" class="fusion-responsive-typography-calculated" style="--fontSize:15; line-height: 1.3; --minFontSize:15;">Business Value</h3>
<p>Asking your customers to provide credentials each time they pay a bill is cumbersome and time consuming, leading them to abandon online payments.</p>
</div>
</div>
<div class="checklist-item" data-question-container="4" data-question-id="" data-question-5-answered="no">
<fieldset>
<div class="checklist-question">
<legend><span class="question-number">4.</span>Can your customers choose how they receive notifications, including automated reminders, e.g. by text, email, or phone?</legend>
</div>
<div class="checklist-question-answers-container"><label for="answer_5_yes"><input type="radio" name="answer_question_5" id="answer_5_yes" value="yes" class="checklist-answer-input" data-checklist-id="1" data-question-id="5"> Yes</label><label
for="answer_5_no"><input type="radio" name="answer_question_5" id="answer_5_no" value="no" class="checklist-answer-input" data-checklist-id="1" data-question-id="5"> No</label></div>
</fieldset>
<div class="paymentus-insight-container" id="insight-text-5">
<h3 data-fontsize="15" data-lineheight="19.5px" class="fusion-responsive-typography-calculated" style="--fontSize:15; line-height: 1.3; --minFontSize:15;">Business Value</h3>
<p>When your customers can choose the notification channel they're most likely to check, they're less likely to miss a reminder.</p>
</div>
</div>
<div class="checklist-item" data-question-container="5" data-question-id="" data-question-6-answered="no">
<fieldset>
<div class="checklist-question">
<legend><span class="question-number">5.</span>Are your customers able to link additional accounts for a shopping cart checkout when they have more than one bill to pay or are responsible for more than one bill even if it is a different type
of bill?</legend>
</div>
<div class="checklist-question-answers-container"><label for="answer_6_yes"><input type="radio" name="answer_question_6" id="answer_6_yes" value="yes" class="checklist-answer-input" data-checklist-id="1" data-question-id="6"> Yes</label><label
for="answer_6_no"><input type="radio" name="answer_question_6" id="answer_6_no" value="no" class="checklist-answer-input" data-checklist-id="1" data-question-id="6"> No</label></div>
</fieldset>
<div class="paymentus-insight-container" id="insight-text-6">
<h3 data-fontsize="15" data-lineheight="19.5px" class="fusion-responsive-typography-calculated" style="--fontSize:15; line-height: 1.3; --minFontSize:15;">Business Value</h3>
<p>Just like shopping online, your customers can pay multiple bills with one single charge, in one single place for efficiency and ease for the end user.</p>
</div>
</div>
<div class="checklist-item" data-question-container="6" data-question-id="" data-question-7-answered="no">
<fieldset>
<div class="checklist-question">
<legend><span class="question-number">6.</span>Can your staff immediately view customer payments in your billing system?</legend>
</div>
<div class="checklist-question-answers-container"><label for="answer_7_yes"><input type="radio" name="answer_question_7" id="answer_7_yes" value="yes" class="checklist-answer-input" data-checklist-id="1" data-question-id="7"> Yes</label><label
for="answer_7_no"><input type="radio" name="answer_question_7" id="answer_7_no" value="no" class="checklist-answer-input" data-checklist-id="1" data-question-id="7"> No</label></div>
</fieldset>
<div class="paymentus-insight-container" id="insight-text-7">
<h3 data-fontsize="15" data-lineheight="19.5px" class="fusion-responsive-typography-calculated" style="--fontSize:15; line-height: 1.3; --minFontSize:15;">Business Value</h3>
<p>Our system shows your customers payments immediately. You'll never have to guess what charges are pending with a true, real time view of your receivables.</p>
</div>
</div>
<div class="checklist-item" data-question-container="7" data-question-id="" data-question-8-answered="no">
<fieldset>
<div class="checklist-question">
<legend><span class="question-number">7.</span>Customers trust that their online payments are secure. Are you able to confidently say your system is safeguarded and fully PCI, NACHA, and PII data compliant?</legend>
</div>
<div class="checklist-question-answers-container"><label for="answer_8_yes"><input type="radio" name="answer_question_8" id="answer_8_yes" value="yes" class="checklist-answer-input" data-checklist-id="1" data-question-id="8"> Yes</label><label
for="answer_8_no"><input type="radio" name="answer_question_8" id="answer_8_no" value="no" class="checklist-answer-input" data-checklist-id="1" data-question-id="8"> No</label></div>
</fieldset>
<div class="paymentus-insight-container" id="insight-text-8">
<h3 data-fontsize="15" data-lineheight="19.5px" class="fusion-responsive-typography-calculated" style="--fontSize:15; line-height: 1.3; --minFontSize:15;">Business Value</h3>
<p>Cyber security is increasingly important in a digital world. Protect your customers' sensitive information with maximum security that reduces your PCI scope and alleviates internal and external stresses around compliance.</p>
</div>
</div>
<div class="checklist-item" data-question-container="8" data-question-id="" data-question-9-answered="no">
<fieldset>
<div class="checklist-question">
<legend><span class="question-number">8.</span>Can your customers easily enroll in paperless billing or ebilling and choose delivery preferences? </legend>
</div>
<div class="checklist-question-answers-container"><label for="answer_9_yes"><input type="radio" name="answer_question_9" id="answer_9_yes" value="yes" class="checklist-answer-input" data-checklist-id="1" data-question-id="9"> Yes</label><label
for="answer_9_no"><input type="radio" name="answer_question_9" id="answer_9_no" value="no" class="checklist-answer-input" data-checklist-id="1" data-question-id="9"> No</label></div>
</fieldset>
<div class="paymentus-insight-container" id="insight-text-9">
<h3 data-fontsize="15" data-lineheight="19.5px" class="fusion-responsive-typography-calculated" style="--fontSize:15; line-height: 1.3; --minFontSize:15;">Business Value</h3>
<p>Save time by allowing your customers to go paperless directly through you. Save money on printing and postage. Save trees with eco-friendly electronic options.</p>
</div>
</div>
<div class="checklist-item" data-question-container="9" data-question-id="" data-question-10-answered="no">
<fieldset>
<div class="checklist-question">
<legend><span class="question-number">9.</span>Are your customers able to make donations as part of the payment process?</legend>
</div>
<div class="checklist-question-answers-container"><label for="answer_10_yes"><input type="radio" name="answer_question_10" id="answer_10_yes" value="yes" class="checklist-answer-input" data-checklist-id="1" data-question-id="10">
Yes</label><label for="answer_10_no"><input type="radio" name="answer_question_10" id="answer_10_no" value="no" class="checklist-answer-input" data-checklist-id="1" data-question-id="10"> No</label></div>
</fieldset>
<div class="paymentus-insight-container" id="insight-text-10">
<h3 data-fontsize="15" data-lineheight="19.5px" class="fusion-responsive-typography-calculated" style="--fontSize:15; line-height: 1.3; --minFontSize:15;">Business Value</h3>
<p>Make it easier for customers to share the wealth and help others directly via the bill pay portal. We make it possible to add a donation while they are paying on their personal items.</p>
</div>
</div>
<div class="checklist-item" data-question-container="10" data-question-id="" data-question-11-answered="no">
<fieldset>
<div class="checklist-question">
<legend><span class="question-number">10.</span>Do you offer pay-by-text payment options?</legend>
</div>
<div class="checklist-question-answers-container"><label for="answer_11_yes"><input type="radio" name="answer_question_11" id="answer_11_yes" value="yes" class="checklist-answer-input" data-checklist-id="1" data-question-id="11">
Yes</label><label for="answer_11_no"><input type="radio" name="answer_question_11" id="answer_11_no" value="no" class="checklist-answer-input" data-checklist-id="1" data-question-id="11"> No</label></div>
</fieldset>
<div class="paymentus-insight-container" id="insight-text-11">
<h3 data-fontsize="15" data-lineheight="19.5px" class="fusion-responsive-typography-calculated" style="--fontSize:15; line-height: 1.3; --minFontSize:15;">Business Value</h3>
<p>Give your customers the flexibility to pay from anywhere they have cell service.</p>
</div>
</div>
<div class="checklist-item" data-question-container="11" data-question-id="" data-question-12-answered="no">
<fieldset>
<div class="checklist-question">
<legend><span class="question-number">11.</span>Are your customer service representatives able to accept payments securely over the phone without transferring them to an IVR?</legend>
</div>
<div class="checklist-question-answers-container"><label for="answer_12_yes"><input type="radio" name="answer_question_12" id="answer_12_yes" value="yes" class="checklist-answer-input" data-checklist-id="1" data-question-id="12">
Yes</label><label for="answer_12_no"><input type="radio" name="answer_question_12" id="answer_12_no" value="no" class="checklist-answer-input" data-checklist-id="1" data-question-id="12"> No</label></div>
</fieldset>
<div class="paymentus-insight-container" id="insight-text-12">
<h3 data-fontsize="15" data-lineheight="19.5px" class="fusion-responsive-typography-calculated" style="--fontSize:15; line-height: 1.3; --minFontSize:15;">Business Value</h3>
<p>Over the phone payments bear the risk of non-compliance. Our hosted technology solutions keep customer data protected.</p>
</div>
</div>
<div class="checklist-item" data-question-container="12" data-question-id="" data-question-13-answered="no">
<fieldset>
<div class="checklist-question">
<legend><span class="question-number">12.</span>Are your cash-preferred or underbanked customers able to easily upload their cash to digital channels at local retail locations like Walmart or 7-11?</legend>
</div>
<div class="checklist-question-answers-container"><label for="answer_13_yes"><input type="radio" name="answer_question_13" id="answer_13_yes" value="yes" class="checklist-answer-input" data-checklist-id="1" data-question-id="13">
Yes</label><label for="answer_13_no"><input type="radio" name="answer_question_13" id="answer_13_no" value="no" class="checklist-answer-input" data-checklist-id="1" data-question-id="13"> No</label></div>
</fieldset>
<div class="paymentus-insight-container" id="insight-text-13">
<h3 data-fontsize="15" data-lineheight="19.5px" class="fusion-responsive-typography-calculated" style="--fontSize:15; line-height: 1.3; --minFontSize:15;">Business Value</h3>
<p>No matter how far your customers live from your central office, you can still offer them the ability to pay bills in person.</p>
</div>
</div>
<div class="checklist-item" data-question-container="13" data-question-id="" data-question-16-answered="no">
<fieldset>
<div class="checklist-question">
<legend><span class="question-number">13.</span>Do you offload customer service traffic with chatbot and virtual assistant capabilities for customers who need or prefer to reduce human-to-human interaction?</legend>
</div>
<div class="checklist-question-answers-container"><label for="answer_16_yes"><input type="radio" name="answer_question_16" id="answer_16_yes" value="yes" class="checklist-answer-input" data-checklist-id="1" data-question-id="16">
Yes</label><label for="answer_16_no"><input type="radio" name="answer_question_16" id="answer_16_no" value="no" class="checklist-answer-input" data-checklist-id="1" data-question-id="16"> No</label></div>
</fieldset>
<div class="paymentus-insight-container" id="insight-text-16">
<h3 data-fontsize="15" data-lineheight="19.5px" class="fusion-responsive-typography-calculated" style="--fontSize:15; line-height: 1.3; --minFontSize:15;">Business Value</h3>
<p>Free up time for your CSRs to handle more complex customer issues and allow customers to self-serve.</p>
</div>
</div>
<div class="checklist-item" data-question-container="14" data-question-id="" data-question-17-answered="no">
<fieldset>
<div class="checklist-question">
<legend><span class="question-number">14.</span>Can your customers view their historical and current billing information (including consumptions, past payments, etc.) online for the past year or more?</legend>
</div>
<div class="checklist-question-answers-container"><label for="answer_17_yes"><input type="radio" name="answer_question_17" id="answer_17_yes" value="yes" class="checklist-answer-input" data-checklist-id="1" data-question-id="17">
Yes</label><label for="answer_17_no"><input type="radio" name="answer_question_17" id="answer_17_no" value="no" class="checklist-answer-input" data-checklist-id="1" data-question-id="17"> No</label></div>
</fieldset>
<div class="paymentus-insight-container" id="insight-text-17">
<h3 data-fontsize="15" data-lineheight="19.5px" class="fusion-responsive-typography-calculated" style="--fontSize:15; line-height: 1.3; --minFontSize:15;">Business Value</h3>
<p>Give your customers the ability to view all their previous billing information in one, easy to navigate portal with full self-service to archived or past data.</p>
</div>
</div>
<div class="checklist-item" data-question-container="15" data-question-id="" data-question-19-answered="no">
<fieldset>
<div class="checklist-question">
<legend><span class="question-number">15.</span>Do you offer the much needed digital wallet payment methods, including PayPal, Venmo, PayPal Credit, Amazon Pay, Apple Pay and Google Pay?</legend>
</div>
<div class="checklist-question-answers-container"><label for="answer_19_yes"><input type="radio" name="answer_question_19" id="answer_19_yes" value="yes" class="checklist-answer-input" data-checklist-id="1" data-question-id="19">
Yes</label><label for="answer_19_no"><input type="radio" name="answer_question_19" id="answer_19_no" value="no" class="checklist-answer-input" data-checklist-id="1" data-question-id="19"> No</label></div>
</fieldset>
<div class="paymentus-insight-container" id="insight-text-19">
<h3 data-fontsize="15" data-lineheight="19.5px" class="fusion-responsive-typography-calculated" style="--fontSize:15; line-height: 1.3; --minFontSize:15;">Business Value</h3>
<p>Give customers the option to pay with all of their favorite digital wallets and the many benefits and incentives they bring the end user.</p>
</div>
</div>
<div class="checklist-item" data-question-container="16" data-question-id="" data-question-20-answered="no">
<fieldset>
<div class="checklist-question">
<legend><span class="question-number">16.</span>Do your customers have the ability to set up a future-dated one-time payment, auto payments and preferred payment frequency for "set it and forget it" ease?</legend>
</div>
<div class="checklist-question-answers-container"><label for="answer_20_yes"><input type="radio" name="answer_question_20" id="answer_20_yes" value="yes" class="checklist-answer-input" data-checklist-id="1" data-question-id="20">
Yes</label><label for="answer_20_no"><input type="radio" name="answer_question_20" id="answer_20_no" value="no" class="checklist-answer-input" data-checklist-id="1" data-question-id="20"> No</label></div>
</fieldset>
<div class="paymentus-insight-container" id="insight-text-20">
<h3 data-fontsize="15" data-lineheight="19.5px" class="fusion-responsive-typography-calculated" style="--fontSize:15; line-height: 1.3; --minFontSize:15;">Business Value</h3>
<p>Our flexible autopay options allow busy customers to set it and forget it.</p>
</div>
</div>
<div class="checklist-item" data-question-container="17" data-question-id="" data-question-21-answered="no">
<fieldset>
<div class="checklist-question">
<legend><span class="question-number">17.</span>Is it easy for you to refund or cancel payments, and then send or disburse them to your customer digitally?</legend>
</div>
<div class="checklist-question-answers-container"><label for="answer_21_yes"><input type="radio" name="answer_question_21" id="answer_21_yes" value="yes" class="checklist-answer-input" data-checklist-id="1" data-question-id="21">
Yes</label><label for="answer_21_no"><input type="radio" name="answer_question_21" id="answer_21_no" value="no" class="checklist-answer-input" data-checklist-id="1" data-question-id="21"> No</label></div>
</fieldset>
<div class="paymentus-insight-container" id="insight-text-21">
<h3 data-fontsize="15" data-lineheight="19.5px" class="fusion-responsive-typography-calculated" style="--fontSize:15; line-height: 1.3; --minFontSize:15;">Business Value</h3>
<p>If your customer made a payment error, it's easy to cancel and refund with Paymentus.</p>
</div>
</div>
<div class="checklist-item" data-question-container="18" data-question-id="" data-question-22-answered="no">
<fieldset>
<div class="checklist-question">
<legend><span class="question-number">18.</span>Is it easy for you to add on new payment channels and payments to keep up with your customers evolving preferences (cryptocurrency, evolving digital wallets, cash preferred options)?</legend>
</div>
<div class="checklist-question-answers-container"><label for="answer_22_yes"><input type="radio" name="answer_question_22" id="answer_22_yes" value="yes" class="checklist-answer-input" data-checklist-id="1" data-question-id="22">
Yes</label><label for="answer_22_no"><input type="radio" name="answer_question_22" id="answer_22_no" value="no" class="checklist-answer-input" data-checklist-id="1" data-question-id="22"> No</label></div>
</fieldset>
<div class="paymentus-insight-container" id="insight-text-22">
<h3 data-fontsize="15" data-lineheight="19.5px" class="fusion-responsive-typography-calculated" style="--fontSize:15; line-height: 1.3; --minFontSize:15;">Business Value</h3>
<p>As we grow, so do your customers payment options and channels. The ever evolving needs of consumers requires constant innovation and expansion that you and your consumers deserve.</p>
</div>
</div>
<div class="checklist-item" data-question-container="19" data-question-id="" data-question-23-answered="no">
<fieldset>
<div class="checklist-question">
<legend><span class="question-number">19.</span>Are you seeing positive increases in adoption rates for customers who have switched to new payment methods and paperless options?</legend>
</div>
<div class="checklist-question-answers-container"><label for="answer_23_yes"><input type="radio" name="answer_question_23" id="answer_23_yes" value="yes" class="checklist-answer-input" data-checklist-id="1" data-question-id="23">
Yes</label><label for="answer_23_no"><input type="radio" name="answer_question_23" id="answer_23_no" value="no" class="checklist-answer-input" data-checklist-id="1" data-question-id="23"> No</label></div>
</fieldset>
<div class="paymentus-insight-container" id="insight-text-23">
<h3 data-fontsize="15" data-lineheight="19.5px" class="fusion-responsive-typography-calculated" style="--fontSize:15; line-height: 1.3; --minFontSize:15;">Business Value</h3>
<p>Marketing materials can be invaluable. The more customers know about your available services, the more likely they are to use them. Plus, when customers adopt more digital payment methods, you enjoy significant business cost savings.</p>
</div>
</div>
<div class="checklist-item" data-question-container="20" data-question-id="" data-question-24-answered="no">
<fieldset>
<div class="checklist-question">
<legend><span class="question-number">20.</span>Can you eliminate the need for multiple/disparate vendors in order to provide a variety of customer benefits from digital wallets like PayPal to IVR?</legend>
</div>
<div class="checklist-question-answers-container"><label for="answer_24_yes"><input type="radio" name="answer_question_24" id="answer_24_yes" value="yes" class="checklist-answer-input" data-checklist-id="1" data-question-id="24">
Yes</label><label for="answer_24_no"><input type="radio" name="answer_question_24" id="answer_24_no" value="no" class="checklist-answer-input" data-checklist-id="1" data-question-id="24"> No</label></div>
</fieldset>
<div class="paymentus-insight-container" id="insight-text-24">
<h3 data-fontsize="15" data-lineheight="19.5px" class="fusion-responsive-typography-calculated" style="--fontSize:15; line-height: 1.3; --minFontSize:15;">Business Value</h3>
<p>Some billing and payment providers can provide various customer benefits, but the experiences are cobbled together through multiple vendors which can be hard to manage and prohibit a consistent customer experience.</p>
</div>
</div>
<div class="checklist-item" data-question-container="21" data-question-id="" data-question-25-answered="no">
<fieldset>
<div class="checklist-question">
<legend><span class="question-number">21.</span>Can you support multiple payment types – e.g. utility payments or taxes – on a single payment experience?</legend>
</div>
<div class="checklist-question-answers-container"><label for="answer_25_yes"><input type="radio" name="answer_question_25" id="answer_25_yes" value="yes" class="checklist-answer-input" data-checklist-id="1" data-question-id="25">
Yes</label><label for="answer_25_no"><input type="radio" name="answer_question_25" id="answer_25_no" value="no" class="checklist-answer-input" data-checklist-id="1" data-question-id="25"> No</label></div>
</fieldset>
<div class="paymentus-insight-container" id="insight-text-25">
<h3 data-fontsize="15" data-lineheight="19.5px" class="fusion-responsive-typography-calculated" style="--fontSize:15; line-height: 1.3; --minFontSize:15;">Business Value</h3>
<p>Different payment types shouldn't require complex customizations. Your billing and payment solution should be able to easily adapt and integrate with agency-wide billing systems.</p>
</div>
</div>
<div class="checklist-submit-container"><button id="checklist-submit-button">View My Score</button>
<div class="checklist-score-container">
<div class="checklist-score">
<h4 data-fontsize="18" data-lineheight="27px" class="fusion-responsive-typography-calculated" style="--fontSize:18; line-height: 1.5; --minFontSize:18;">Your Score</h4>
<div class="checklist-score-number" id="checklist-score-number"></div>
</div>
<div class="checklist-score-description" id="checklist-score-description"></div>
</div>
</div>
</form>POST
<form action="" method="post" id="checklist-contact">
<div class="checklist-contact-row">
<div class="checklist-contact-left">
<h2 data-fontsize="35" data-lineheight="43.75px" class="fusion-responsive-typography-calculated" style="--fontSize:35; line-height: 1.25;">Join Paymentus Today</h2>
<p>Paymentus makes it easier to communicate with customers, deliver electronic bills and receive payments. If your current payment offering isn't working hard enough for you let's talk. To start a conversation, submit the contact form. </p>
</div>
<div class="checklist-contact-right">
<div class="form-group"><label for="contact-company">Company Name<span class="required">Required</span></label><input type="text" name="contact_company" id="contact-company" class="input-text"></div>
<div class="form-group"><label for="contact-name">Name<span class="required">Required</span></label><input type="text" name="contact_name" id="contact-name" class="input-text"></div>
<div class="form-group"><label for="contact-email">Email<span class="required">Valid Email Required</span></label><input type="text" name="contact_email" id="contact-email" class="input-text"></div>
<div class="form-group"><label for="contact-phone">Phone Number<span class="required">Required</span></label><input type="text" name="contact_phone" id="contact-phone" class="input-text"></div>
<div class="form-group"><label for="contact-comments">Comments<span class="required">Required</span></label><textarea name="contact_comments" id="contact-comments" class="textarea-text"></textarea></div>
<div class="form-group"><input type="submit" value="Submit" class="checklist-contact-submit-btn"></div>
</div>
</div>
</form>Text Content
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Search for:
* Trying to Pay a Bill?
* Solutions
* Solutions
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* Amazon
* Paypal
* Walmart
* Hosted Solution
* Business Productivity
* Customer Engagement
* Engagement Channels
* AutoPay
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Search for:
* Trying to Pay a Bill?
* Solutions
* Solutions
* Instant Payment Network®
* Amazon
* Paypal
* Walmart
* Hosted Solution
* Business Productivity
* Customer Engagement
* Engagement Channels
* AutoPay
* Chatbot
* Customer Communication
* IVR
* Kiosk
* Mobile
* One-Time Payment
* Pay-by-Text
* Paperless eBilling
* Pay-by-Email
* Secure Service®
* Self-Service Portal
* Industries
* Auto Finance
* Churches & Nonprofit
* Financial Services
* Government
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* Insurance
* Mortgage
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* Trying to Pay a Bill?
* Solutions
* About
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* The Monsters
* Contact
* Trying to Pay a Bill?
* Solutions
* Solutions
* Instant Payment Network®
* Amazon
* Paypal
* Walmart
* Hosted Solution
* Business Productivity
* Customer Engagement
* Engagement Channels
* AutoPay
* Chatbot
* Customer Communication
* IVR
* Kiosk
* Mobile
* One-Time Payment
* Pay-by-Text
* Paperless eBilling
* Pay-by-Email
* Secure Service®
* Self-Service Portal
* Industries
* Auto Finance
* Churches & Nonprofit
* Financial Services
* Government
* Healthcare
* Higher Education
* Insurance
* Mortgage
* Property Management
* Telecom
* Utility
* About
* Investor Relations
* Learn
* On-Demand Videos
* Insights & Whitepapers
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* Contact
Platform ChecklistMythic Dev2022-03-31T20:46:07+00:00
BILL BETTER™
ARE YOU GETTING THE MOST OUT OF YOUR BILLING AND PAYMENTS SOLUTION?
TAKE THE QUIZ TO FIND OUT.
Your customers expect more options, more channels, and more features than ever
before. Your internal teams need solutions that bring them efficiencies and
propel adoption forward and produce satisfied experiences. Take our quiz to see
how your current systems stacks up against the Paymentus Instant Payment
Network®. Allow around 5 minutes to answer a few questions and your score and
assessment will be revealed below.
1.Do you have a view of all your reporting and real-time revenue reconciliation
activities with a single interface?
Yes No
BUSINESS VALUE
Data is powerful. With a single dashboard view of all your billing & payments,
you can view data, gain insights, and make informed decisions more easily.
2.Can your customers view and pay their bill without having to keep track of
their log-in credentials?
Yes No
BUSINESS VALUE
Remembering a username and password can be a real roadblock on the path to
payment. We make guest payment options available, secure and easy for your
customers.
3.Do you provide time-saving checkout tools to customers, including options like
one-click with PayPal and one-touch with Amazon, plus the ability to save prior
payment information for frictionless checkout?
Yes No
BUSINESS VALUE
Asking your customers to provide credentials each time they pay a bill is
cumbersome and time consuming, leading them to abandon online payments.
4.Can your customers choose how they receive notifications, including automated
reminders, e.g. by text, email, or phone?
Yes No
BUSINESS VALUE
When your customers can choose the notification channel they're most likely to
check, they're less likely to miss a reminder.
5.Are your customers able to link additional accounts for a shopping cart
checkout when they have more than one bill to pay or are responsible for more
than one bill even if it is a different type of bill?
Yes No
BUSINESS VALUE
Just like shopping online, your customers can pay multiple bills with one single
charge, in one single place for efficiency and ease for the end user.
6.Can your staff immediately view customer payments in your billing system?
Yes No
BUSINESS VALUE
Our system shows your customers payments immediately. You'll never have to guess
what charges are pending with a true, real time view of your receivables.
7.Customers trust that their online payments are secure. Are you able to
confidently say your system is safeguarded and fully PCI, NACHA, and PII data
compliant?
Yes No
BUSINESS VALUE
Cyber security is increasingly important in a digital world. Protect your
customers' sensitive information with maximum security that reduces your PCI
scope and alleviates internal and external stresses around compliance.
8.Can your customers easily enroll in paperless billing or ebilling and choose
delivery preferences?
Yes No
BUSINESS VALUE
Save time by allowing your customers to go paperless directly through you. Save
money on printing and postage. Save trees with eco-friendly electronic options.
9.Are your customers able to make donations as part of the payment process?
Yes No
BUSINESS VALUE
Make it easier for customers to share the wealth and help others directly via
the bill pay portal. We make it possible to add a donation while they are paying
on their personal items.
10.Do you offer pay-by-text payment options?
Yes No
BUSINESS VALUE
Give your customers the flexibility to pay from anywhere they have cell service.
11.Are your customer service representatives able to accept payments securely
over the phone without transferring them to an IVR?
Yes No
BUSINESS VALUE
Over the phone payments bear the risk of non-compliance. Our hosted technology
solutions keep customer data protected.
12.Are your cash-preferred or underbanked customers able to easily upload their
cash to digital channels at local retail locations like Walmart or 7-11?
Yes No
BUSINESS VALUE
No matter how far your customers live from your central office, you can still
offer them the ability to pay bills in person.
13.Do you offload customer service traffic with chatbot and virtual assistant
capabilities for customers who need or prefer to reduce human-to-human
interaction?
Yes No
BUSINESS VALUE
Free up time for your CSRs to handle more complex customer issues and allow
customers to self-serve.
14.Can your customers view their historical and current billing information
(including consumptions, past payments, etc.) online for the past year or more?
Yes No
BUSINESS VALUE
Give your customers the ability to view all their previous billing information
in one, easy to navigate portal with full self-service to archived or past data.
15.Do you offer the much needed digital wallet payment methods, including
PayPal, Venmo, PayPal Credit, Amazon Pay, Apple Pay and Google Pay?
Yes No
BUSINESS VALUE
Give customers the option to pay with all of their favorite digital wallets and
the many benefits and incentives they bring the end user.
16.Do your customers have the ability to set up a future-dated one-time payment,
auto payments and preferred payment frequency for "set it and forget it" ease?
Yes No
BUSINESS VALUE
Our flexible autopay options allow busy customers to set it and forget it.
17.Is it easy for you to refund or cancel payments, and then send or disburse
them to your customer digitally?
Yes No
BUSINESS VALUE
If your customer made a payment error, it's easy to cancel and refund with
Paymentus.
18.Is it easy for you to add on new payment channels and payments to keep up
with your customers evolving preferences (cryptocurrency, evolving digital
wallets, cash preferred options)?
Yes No
BUSINESS VALUE
As we grow, so do your customers payment options and channels. The ever evolving
needs of consumers requires constant innovation and expansion that you and your
consumers deserve.
19.Are you seeing positive increases in adoption rates for customers who have
switched to new payment methods and paperless options?
Yes No
BUSINESS VALUE
Marketing materials can be invaluable. The more customers know about your
available services, the more likely they are to use them. Plus, when customers
adopt more digital payment methods, you enjoy significant business cost savings.
20.Can you eliminate the need for multiple/disparate vendors in order to provide
a variety of customer benefits from digital wallets like PayPal to IVR?
Yes No
BUSINESS VALUE
Some billing and payment providers can provide various customer benefits, but
the experiences are cobbled together through multiple vendors which can be hard
to manage and prohibit a consistent customer experience.
21.Can you support multiple payment types – e.g. utility payments or taxes – on
a single payment experience?
Yes No
BUSINESS VALUE
Different payment types shouldn't require complex customizations. Your billing
and payment solution should be able to easily adapt and integrate with
agency-wide billing systems.
View My Score
YOUR SCORE
JOIN PAYMENTUS TODAY
Paymentus makes it easier to communicate with customers, deliver electronic
bills and receive payments. If your current payment offering isn't working hard
enough for you let's talk. To start a conversation, submit the contact form.
Company NameRequired
NameRequired
EmailValid Email Required
Phone NumberRequired
CommentsRequired
WANT MORE?
HEAD BACK TO THE BILL BETTER PAGE FOR MORE INSIGHTS, TRENDS, AND TIPS.
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