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 * Getting Started
   * Enroll in Wells Fargo Online® 1
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Personal Small Business Brokerage


REPLACE CARD

Learn how to order a replacement card online using your Wells Fargo Mobile® app.




REPLACE CARD

 


STEP BY STEP INTERACTIVE TOUR


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REPLACE CARD

Learn how to replace a lost, stolen, or damaged card with Wells Fargo Mobile®.

 

 

For demonstration purposes

If you need assistance at any point, select the help icon.

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Now you know how to replace a lost, damaged, or stolen card.

 

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1. Availability may be affected by your mobile carrier’s coverage area. Your
mobile carrier’s message and data rates may apply.

2. Overdraft Protection is an optional service you can add to your checking
account by linking up to two eligible accounts (one savings, one credit). We
will use available funds in your linked account(s) to authorize or pay your
transactions if you don’t have enough money in your checking account. The
service is subject to applicable transfer and advance fees. Overdraft Protection
is not available for Clear Access Banking℠ accounts. For more information,
please refer to the Deposit Account Agreement and Fee and Information Schedule
applicable to your account, or visit wellsfargo.com/overdraftservices.

3. For a list of compatible Apple Pay devices, see Apple Support.

4. When attempting to add your Wells Fargo card to Google Pay, your card may be
added to your Google Payments account to be used on other Google properties.
This could occur even if the process of adding your card to Google Pay is not
successful. If you have questions regarding this or Google Pay, visit Google
Support. Google Pay is available for select countries and bank partners.

5. Sign up may be required. Availability may be affected by your mobile
carrier’s coverage area. Your mobile carrier’s message and data rates may apply.

6. Enrollment with Zelle® through Wells Fargo Online® or Wells Fargo Business
Online® is required. Terms and conditions apply. Transactions typically occur in
minutes when the recipient’s email address or U.S. mobile number is already
enrolled with Zelle®. Available to almost anyone with a U.S.-based bank account.
For your protection, Zelle® should only be used for sending money to friends,
family, or others you trust. The Request feature within Zelle® is only available
through Wells Fargo using a smartphone, and may not be available for use with
all small business accounts at this time. In order to send payment requests to a
U.S. mobile number, the mobile number must already be enrolled with Zelle®.
Neither Wells Fargo nor Zelle® offers a protection program for authorized
payments made with Zelle®. To send money to or receive money from an eligible
small business, a consumer must be enrolled with Zelle® through their financial
institution. Small businesses are not able to enroll in the Zelle® app, and
cannot receive payments from consumers enrolled in the Zelle® app. For more
information, view the Zelle® Transfer Service Addendum to Wells Fargo’s Online
Access Agreement. Your mobile carrier’s message and data rates may apply.

7. There's no monthly service fee to use Bill Pay. Charges may apply, however,
for the Wells Fargo Same Day Payments ServiceSM. Please refer to our fees page
for fees associated with our online services. Account fees (e.g. monthly
service, overdraft) may also apply to your account(s) that you make Bill Pay
payments from. Please refer to the Account Agreement, including the Fee and
Information Schedule, applicable to your account(s).

8. Terms and conditions apply. Set up is required for transfers to other U.S.
financial institutions, and may take 3–5 days. Customers should refer to their
other U.S. financial institutions for information about any potential transfer
fees charged by those institutions. Mobile carrier’s message and data rates may
apply. See Wells Fargo’s Online Access Agreement for more information.

9. Mobile deposit is only available through the Wells Fargo Mobile® app. Deposit
limits and other restrictions apply. Some accounts are not eligible for mobile
deposit. Availability may be affected by your mobile carrier's coverage area.
Your mobile carrier's message and data rates may apply. See Wells Fargo’s Online
Access Agreement for other terms, conditions, and limitations.

10. Online Statements require Adobe® Acrobat® PDF reader. The length of time
Online Statements are available to view and download varies depending on the
product: up to 12 months for auto loans and student loans; up to 2 years for
credit cards, home equity lines of credit, and personal loans and lines of
credit; and up to 7 years for deposit accounts, home mortgage accounts, and
trust and managed investment accounts. The length of time the specific product
statements are available online can be found in Wells Fargo Online® in
Statements & Documents. Availability may be affected by your mobile carrier’s
coverage area. Your mobile carrier’s message and data rates may apply.

11. Available balance is the most current record we have about the funds that
are available for your use or withdrawal. It includes all deposits and
withdrawals that have been posted to your account, then adjusts for any holds on
recent deposits and any pending transactions that are known to the bank. This
balance may not reflect all of your transactions, such as checks you have
written or debit card transactions that have been approved but not yet submitted
for payment by the merchant.

12. Only select Apple devices are eligible to enable Face ID®. If you have
family members who look like you, we recommend using your username and password
instead of Face ID® to sign on. Your mobile carrier's message and data rates may
apply.

13. Only select Android devices are eligible to enable Biometric Sign-On (Face
Unlock). If you have family members who look like you, we recommend using your
username and password instead of Biometric Sign-On (Face Unlock) to sign on.
Your mobile carrier’s message and data rates may apply.

14. Certain devices are eligible to enable fingerprint sign-on. If you store
multiple fingerprints on your device, including those of additional persons,
those persons will also be able to access your Wells Fargo Mobile® app via
fingerprint when fingerprint is enabled. Your mobile carrier’s messaging and
data rates may apply.

15. Terms and conditions apply. Mobile carrier’s message and data rates may
apply. See Wells Fargo’s Online Access Agreement for more information.

16. Enrollment in Wells Fargo Online® Wires is required, and terms and
conditions apply. Applicable outgoing or incoming wire transfer service fees
apply, unless waived by the terms of your account. Wells Fargo Online Wires are
unavailable through a tablet device using the Wells Fargo Mobile® app. To send a
wire, sign on at wellsfargo.com via your tablet or desktop computer, or sign on
to the Wells Fargo Mobile app using your smartphone. Your mobile carrier’s
message and data rates may apply. For more information, view the Wells Fargo
Wire Transfers Terms and Conditions.

17. Turning off your card is not a replacement for reporting your card lost or
stolen. Contact us immediately if you believe that unauthorized transactions
have been made. Turning your card off will not stop card transactions presented
as recurring transactions or the posting of refunds, reversals, or credit
adjustments to your account. Any digital card numbers linked to the card will
also be turned off. For debit cards, turning off your card will not stop
transactions using other cards linked to your deposit account. For credit cards,
turning off your card will turn off all cards associated with your credit card
account. Availability may be affected by your mobile carrier's coverage area.
Your mobile carrier's messaging and data rates may apply.

American Express is a federally registered service mark of American Express, and
is used by the issuer pursuant to a license.

Android, Chrome, Google Pay, Google Pixel, Google Play, Wear OS by Google, and
the Google Logo are trademarks of Google LLC.

Apple, the Apple logo, Apple Pay, Apple Watch, Face ID, iPad, iPad Pro, iPhone,
iTunes, Mac, Safari, and Touch ID are trademarks of Apple Inc., registered in
the U.S. and other countries. Apple Wallet is a trademark of Apple Inc. App
Store is a service mark of Apple Inc.

Samsung, Samsung Pay, Galaxy S (and other device names) and Samsung Knox are
trademarks or registered trademarks of Samsung Electronics Co., Ltd. Other
company and product names mentioned may be trademarks of their respective
owners.

Adding your card to PayPal is done through a third-party digital wallet
provider.

Zelle and the Zelle related marks are wholly owned by Early Warning Services,
LLC and are used herein under license.


Investment and Insurance Products are:
 * Not Insured by the FDIC or Any Federal Government Agency
 * Not a Deposit or Other Obligation of, or Guaranteed by, the Bank or Any Bank
   Affiliate
 * Subject to Investment Risks, Including Possible Loss of the Principal Amount
   Invested



Wells Fargo Advisors is a trade name used by Wells Fargo Clearing Services, LLC
and Wells Fargo Advisors Financial Network, LLC, Members SIPC, separate
registered broker-dealers and non-bank affiliates of Wells Fargo & Company.

Deposit products offered by Wells Fargo Bank, N.A. Member FDIC.
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