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CUSTOMER RELATIONSHIP OFFICER

United Arab Emirates
Trending



JOB DESCRIPTION

Role       : XX
Location : XX                            

Role Purpose:


Managing products and service function related to Institutional Banking
customers to ensure the delivery of quality service to customers, while
projecting the warm image of ADIB, maintenance of operational controls and
continuous improvement in financial services and operational service efficiency.
    
Key Accountabilities of the role      

These are the main responsibilities of this role:


RESPONSIBILITIES:


1. Deposit account documentation.
Handle inquiries related to deposit accounts. Opening and closing of deposit
accounts, ensure proper completion of forms, observe KYC policies and CB
instructions.


2. Finance account documentation.
Handle inquiries related to finance and covered cards, proper maintenance of
customer files, prepare finance applications and obtain necessary approvals,
input of data in the system, ensure proper completion of forms.


3. Sales-Management of service delivery.
Sell and cross sell ADIB’s products and promote ADIB’s image


4. Staff Management and coordination.
Management of subordinates, plan their training and appraisal.


5. Perform other task specified by Management.
 


 

Specialist Skills / Technical Knowledge Required for this role:


1. Broad knowledge of ADIB’s Retail Banking financial products & services
2. Thorough knowledge of ADIB’s Retail Credit & Operational Policies &
Procedures
3. Good Knowledge of UAE banking practices, regulations & risks
4. Good Knowledge of Anti-Money laundering regulations issued by the UAE Central
Bank and other regulatory authorities
5. General awareness of competitors in the local market
6. Fair knowledge of service standards
7. Training skills
8. Sales skills
9. Management Information skills
10. Computer skills
 






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JOB INFO

   
   
 * Job Identification 2215
   
   
 * Posting Date 08/27/2024, 07:36 AM
   
   
 * Apply Before 09/27/2024, 07:36 AM
   
   
 * Locations Fujairah, Al-Qiaan, #1 al Qiaan, Saif Al-Salami Building , Dibba,
   AE
   
   

   
   
 * © Oracle CorporationTermsLegal Notices
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   Fujairah, Al-Qiaan, #1 al Qiaan, Saif Al-Salami Building , Dibba, AE
   
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