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UOB LAUNCHES AWARD-WINNING DIGITAL BANK TMRW IN INDONESIA


UOB LAUNCHES TMRW IN ITS SECOND MARKET, BRINGING SIMPLE AND FUN DIGITAL BANKING
TO INDONESIAN MILLENNIALS.

Alicja Lei
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Aug 21, 2020 · 3 min read



Back in Feb 2019, we proudly announced our partnership with UOB and the launch
of their pilot program in Thailand. Within a year, TMRW, the region’s first and
only digital bank for ASEAN’s digital generation quickly gained notoriety
winning award titles like Best Bank for Millenials and Outstanding Client
On-Boarding by The Digital Banker.

Now, the second round of congratulations is in order as TMRW launches in its
second market, Indonesia, part of UOB’s regional bank’s strategy.



TMRW’s digital-only process will serve its fast-growing, Indonesian millennial
customer base with its intuitive, fast and secure design.

> Identify verification is done via a video call with a live agent, and the
> account opening can be completed in nine minutes. Customer queries are handled
> by TMRW’s 24-hour chatbot that converses in Bahasa Indonesia. — Strait Times

TMRW has not only made opening an account simple, but they have gamified ways to
help customers engage with their finances in meaningful ways. Customers can play
the City of TMRW where they can build a virtual city for themselves by unlocking
more features the more they save.



The app also helps customers stay on top of their finances by delivering tips,
alerts and reminders about everything from upcoming bills, superfluous spending
or ways that they can save.



With the launch of TMRW in Indonesia, UOB, through TMRW continues on its mission
to make banking simpler, transparent and fun by categorising and enriching
transaction data into coherent advice that’s easy to understand and free from
banking jargon.




ABOUT UNITED OVERSEAS BANK

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global
network of more than 500 offices in 19 countries and territories in Asia
Pacific, Europe and North America. Since its incorporation in 1935, UOB has
grown organically and through a series of strategic acquisitions. UOB is rated
among the world’s top banks: Aa1 by Moody’s and AA- by Standard & Poor’s and
Fitch Ratings respectively. In Asia, UOB operates through its head office in
Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and
Vietnam, as well as branches and representative offices across the region.


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meaningful customer engagement and develop new revenue opportunities - reaching
over 90M digital banking users in 30 countries. Find out more on meniga.com


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