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DEEP INSIGHT.
BETTER ENGAGEMENT.

ONEsuite©: A powerful Data-Driven CCM + CX platform with a 360° view of your
customers + Omnichannel communications

Let us help tailor your experience. Please select your industry.

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1,000
EMPLOYEES WORLDWIDE
120 + MILLION
NO. OF PEOPLE COMMUNICATED WITHIN THE U.S.
1,974
FOUNDED

O’Neil Recognized as a CCM-CXM Leader by Industry Analysts

READ THE PRESS RELEASE
ASPIRE CCM/CX LEADERBOARD


NEWS + INSIGHT


THE EVOLUTION OF CCM & HOW TO PREPARE FOR WHAT’S AHEAD

June 23, 2022


THE CONNECTION BETWEEN E-ADOPTION AND PROFITABILITY IN HEALTHCARE

May 26, 2022


ERIC RAMSEY, NATIONAL ACCOUNT SALES EXECUTIVE IN MANAGED HEALTHCARE, JOINS
HEALTHCARE CCM / CX LEADER O’NEIL DIGITAL SOLUTIONS

May 19, 2022
VIEW ALL NEWS
"The growing trend in the marketplace is to meld elements from several
traditionally disjointed enterprise IT solutions into a single, end-to-end,
cloud platform. O’Neil is clearly at the forefront of this movement and has done
a great job building a complete and very extensive CCM platform."
- Aspire Customer Communications Services

“The ONEsuite platform puts clients firmly in control of their entire CCM
workflow, from content creation and management, journey orchestration, campaign
management, composition, proofing, editing, and omni-channel delivery, to SLA
tracking and reporting on an integrated and robust analytics engine for a deep
understanding of each audience member, complete with insights that led to the
next best actions”.
- Aspire Customer Communications Services

"While ONEsuite checks all the boxes of Madison Advisors’ CCM HMS framework, the
real differentiator for ONEsuite is its ability to integrate data analytics and
artificial intelligence (AI) into marketing campaigns that deliver highly
targeted market segmentation. This is followed by customized campaign execution
and tracking. Using a customer’s preferred communication style, O’Neil has the
capabilities to manage the omni-channel distribution process and track the
results of those actions. The tracking data can then be used to measure a
campaign’s effectiveness in reaching the target audience."
- Madison Advisors

"The growing trend in the marketplace is to meld elements from several
traditionally disjointed enterprise IT solutions into a single, end-to-end,
cloud platform. O’Neil is clearly at the forefront of this movement and has done
a great job building a complete and very extensive CCM platform."
- Aspire Customer Communications Services

“The ONEsuite platform puts clients firmly in control of their entire CCM
workflow, from content creation and management, journey orchestration, campaign
management, composition, proofing, editing, and omni-channel delivery, to SLA
tracking and reporting on an integrated and robust analytics engine for a deep
understanding of each audience member, complete with insights that led to the
next best actions”.
- Aspire Customer Communications Services


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