mn.gov
Open in
urlscan Pro
66.225.237.206
Public Scan
Submitted URL: https://mn-itservices-myit.us.onbmc.com/dwp/rest/share/OJSXG33VOJRWKVDZOBST2U2CL5IFET2GJFGEKJTUMVXGC3TUJFSD2MBQGAYDAMBQGAYDAMBQGAYDCJTSM...
Effective URL: https://mn.gov/mnit/get-help/auth-error.jsp
Submission: On August 28 via api from US — Scanned from US
Effective URL: https://mn.gov/mnit/get-help/auth-error.jsp
Submission: On August 28 via api from US — Scanned from US
Form analysis 1 forms found in the DOM
GET /mnit/search/
<form id="headerSearch" method="get" action="/mnit/search/" class="margin-bottom">
<input type="hidden" name="" id="" value="">
<div class="searchgroup">
<label for="search-input" class="sr-only">Search:</label>
<div class="input-group input-group-md">
<input id="search-input" name="query" type="text" class="form-control" placeholder="Search">
<span class="input-group-btn">
<button type="submit" class="btn btn-md"><span class="fa fa-search"></span><span class="sr-only">submit</span></button>
</span>
</div>
</div>
</form>Text Content
skip to content
MNIT Services
* State of Minnesota
Search:
submit
Primary navigation
menuuse arrow keys to navigate the menu
Menu help: you can navigate through the menu using your arrow keys or
tab/shift-tab key. Use the spacebar to toggle and move to sub-menus.
* expand nav
About MNIT
* expand nav
Who We Are menu item with sub-menu
* MNIT's Tenth Anniversary
* What We Do
* expand nav
Strategic Plan menu item with sub-menu
* expand nav
Leadership menu item with sub-menu
* Brian Allie
* Zarina Baber
* Jenna Covey
* Jon Eichten
* Pancho Henderson
* Qiana Hicks
* Stefanie Horvath
* John Israel
* Kimberly Maturo-Hilt
* Jeff Nyberg
* Bill Pal-Freeman
* Matthew Porett
* John Rindal
* Tyrone Spratt
* Cory Stubbendick
* Rohit Tandon
* Tarek Tomes
* Vijay Bhaskar
* Bruce Yurich
* Governance
* Budget
* expand nav
Accessibility menu item with sub-menu
* expand nav
Training menu item with sub-menu
* expand nav
Experience Lab menu item with sub-menu
* Answer Key
* Cognitive
* Hearing
* Motor
* Vision
* Accessibility Training Form
* Accessible Word Document Training
* PDF 101
* expand nav
Data Visualization menu item with sub-menu
* Accessible Data Visualization Basics
* Accessible PowerBI
* Tableau Design
* Testing Tableau
* expand nav
Documents menu item with sub-menu
* expand nav
InDesign menu item with sub-menu
* Creating Accessible Documents with Adobe InDesign
* Word
* PDF
* PowerPoint
* Excel
* expand nav
Maps menu item with sub-menu
* Interactive Web Maps
* Map Design
* Map Design Files
* Static Digital Maps
* News
* Quick Cards
* Implementation
* Meetings
* Multimedia
* Social Media
* Websites and Applications
* Our Presentations
* Procurement
* No Mouse Challenge
* InDesign
* Newsletter Library
* ADA 25th Anniversary
* Captioning Tips
* Contracting for ASL or CART
* Policy Driven Adoption for Accessibility (PDAA) FAQ for Companies and
Vendors
* Policy Driven Adoption for Accessibility (PDAA) FAQ for Government
Organizations
* Documents
* expand nav
Geospatial menu item with sub-menu
* About MnGeo
* Contact MnGeo
* Data and Technology Coordination
* Esri Enterprise License Agreement FAQs
* Fighting Bird Flu with Technology
* GIS Data and Maps
* Professional Services
* expand nav
Security menu item with sub-menu
* expand nav
Strategic Plan menu item with sub-menu
* Proactive Risk Management
* Improved Situational Awareness
* Robust Crisis and Incident Response
* Partner for Success
* expand nav
Securing the State menu item with sub-menu
* Vulnerability Disclosure Program
* expand nav
Security Tips menu item with sub-menu
* Online Safety Tips for Kids
* Secure State
* Transformation & Strategy Delivery
* Technology Modernization Fund
* expand nav
Careers menu item with sub-menu
* Benefits
* Tips to Apply
* expand nav
Reports and Plans menu item with sub-menu
* 2021 Annual Report Highlights
* 2022 Annual Report
* 2022 Q2 Quarterly Report
* 2022 Q3 Quarterly Report
* 2023 Q1 Quarterly Report
* expand nav
Committees and Councils menu item with sub-menu
* Cybersecurity Task Force
* Cybersecurity Task Force Meetings
* Meeting Minutes
* Technology Advisory Council (TAC)
* Contact Us
* expand nav
Redirect - Policies & Standards menu item with sub-menu
* expand nav
Redirect - Accessibility menu item with sub-menu
* Statutory Basis for Accessibility
* expand nav
Redirect - Geospatial menu item with sub-menu
* A Methodology for Measuring and Reporting Positional Accuracy in
Spatial Data
* Codes for the Identification of Basins in Minnesota
* Codes for the Identification of Counties in Minnesota
* Codes for the Identification of River Reaches and Watercourses in
Minnesota
* Codes for the Identification of the States and the District of Columbia
* Codes for the Identification of Watersheds Hydrologic Units in
Minnesota
* Coordinate Specifications for Spatial Data Exchange Between Minnesota
State Agencies
* CTU Identifier Codes
* Minnesota Geographic Metadata
* United States National Grid
* Redirect - Procurement
* Redirect - Security
* Careers
* Who Are We
* expand nav
For Government
* expand nav
Services menu item with sub-menu
* expand nav
Executive Branch Services menu item with sub-menu
* expand nav
Connectivity menu item with sub-menu
* Conferencing
* Local Area Network
* Voice
* Wide Area Network
* expand nav
End User Support menu item with sub-menu
* Desktop and Laptop Bundles
* Enterprise Software Bundles
* Mobile Device Management
* expand nav
Infrastructure as a Service menu item with sub-menu
* Hosting
* Mainframe
* expand nav
Platform as a Service menu item with sub-menu
* Database
* Electronic Document Management System (EDMS)
* Middleware
* expand nav
Software as a Service menu item with sub-menu
* Application Development
* Geospatial
* Identity and Access Management
* Web Management
* All Services
* Non-Executive Branch Services
* expand nav
Resources menu item with sub-menu
* expand nav
Conferencing menu item with sub-menu
* Webex Keyboard Only
* LAN & WAN
* Voice
* MNET: Connecting Our State
* Rates
* Rate Schedule
* expand nav
Procurement menu item with sub-menu
* expand nav
Standard Hardware Products menu item with sub-menu
* Government Desktop Computers
* Multi-function Devices
* Government Portable Computers
* Vendor Engagement Form
* expand nav
Policies & Standards menu item with sub-menu
* expand nav
Accessibility menu item with sub-menu
* Statutory Basis for Accessibility
* expand nav
Geospatial menu item with sub-menu
* A Methodology for Measuring and Reporting Positional Accuracy in
Spatial Data
* Codes for the Identification of Basins in Minnesota
* Codes for the Identification of Counties in Minnesota
* Codes for the Identification of River Reaches and Watercourses in
Minnesota
* Codes for the Identification of the States and the District of Columbia
* Codes for the Identification of Watersheds Hydrologic Units in
Minnesota
* Coordinate Specifications for Spatial Data Exchange Between Minnesota
State Agencies
* CTU Identifier Codes
* Minnesota Geographic Metadata
* United States National Grid
* Procurement
* expand nav
Security menu item with sub-menu
* EO 20-22 - Minnesota Fusion Center
* Executive Order 22-20 Summary
* expand nav
Telework menu item with sub-menu
* expand nav
Access State Accounts menu item with sub-menu
* Standard Users
* Power Users
* Contact Center Agents
* Secure Teleworking
* Telework Environment
* MN Logo
* Get Help
* expand nav
For Media
* News
* Leadership
* expand nav
Get Help
* How to Get Help Online
* How to Order Services
* Billing Information
* Contact Your Local Help Desk
* Request Access
* Agency Contacts
* COSWeb Login
* IWeb Login
* TMS Login
* privacy
* expand nav
Service Management - New menu item with sub-menu
* Redirect - Get Help - QA
* accommodation
* Authorization Error
* Get Help - QA
* Get Help FAQs
* expand nav
Redirect - Accessibility
* Indesign
* Redirect - Be Cyber Safe
* Redirect - Careers
* Redirect - Cybersecurity
* expand nav
Redirect - For Vendors
* Becoming a Vendor
* Current Vendors
* What is BUY.IT?
* Contact Us
* Request for price change
* Request for product substitution
* FAQs
* Redirect - News
* expand nav
Redirect - Programs
* expand nav
Redirect - Accessibility menu item with sub-menu
* expand nav
Redirect - Training menu item with sub-menu
* Accessibility Training Form
* Electronic Documents
* Implementation Toolkit
* IT Procurement
* Meetings
* Multimedia
* Social Media
* Websites and Applications
* ADA 25th Anniversary
* Captioning Tips
* Contracting for ASL or CART
* Keyboard Shortcuts
* No Mouse Challenge
* PDAA FAQ for companies and vendors
* PDAA FAQ for government organizations/agencies
* expand nav
Redirect - BUY.IT menu item with sub-menu
* Get Products
* expand nav
Redirect - Geospatial menu item with sub-menu
* About MnGeo
* Data and Technology Coordination
* Esri Enterprise License Agreement FAQs
* GIS Data and Maps
* Professional Services
* expand nav
Redirect - Security menu item with sub-menu
* Redirect - Strategic Plan
* Securing the State
* Security Tips
* expand nav
Redirect - Service Management
* expand nav
Redirect - Services
* expand nav
Redirect - Executive Branch Services menu item with sub-menu
* Redirect - All Services
* expand nav
Redirect - Connectivity menu item with sub-menu
* Conferencing
* Local Area Network
* Voice
* Wide Area Network
* expand nav
Redirect - End User Support menu item with sub-menu
* Desktop and Laptop Bundles
* Enterprise Software Bundles
* Laptop Bundles
* Mobile Device Management
* expand nav
Redirect - Infrastructure as a Service menu item with sub-menu
* Hosting
* Mainframe
* expand nav
Redirect - Platform as a Service menu item with sub-menu
* Database
* Electronic Document Management System (EDMS)
* Middleware
* expand nav
Redirect - Software as a Service menu item with sub-menu
* Application Development
* Geospatial
* Identity and Access Management
* Web Management
* Redirect - MNET: Connecting Our State
* Redirect - Non-Executive Branch Services
* expand nav
Redirect - Resources menu item with sub-menu
* Redirect - Conferencing
* Redirect - LAN & WAN
* Redirect - Voice
* FY18 Rate Schedule
* expand nav
Redirect - Support - DEV Environment
* expand nav
statefair
* expand nav
Chatbot menu item with sub-menu
* Train the chatbot
* Train the chatbot
* expand nav
Cybersecurity Quiz menu item with sub-menu
* Cybersecurity Quiz - Basic Level
* Cybersecurity Quiz - Expert Level
* Phishing Quiz
* expand nav
State Fair menu item with sub-menu
* Education
* Environment
* Government
* Health
* Money
* Recreation
* Safety
* Travel
* Work
* Flip Card
* Digital States Survey Documentation
* documents
* expand nav
Search
* JSON Search
* XML Search
* Search Page
1. Home
2.
3. Get Help
4.
5. Authorization Error
SORRY, WE ARE HAVING TROUBLE CONNECTING YOU TO THE ONLINE ENTERPRISE SERVICE
DESK.
The username or password you have entered is either incorrect or you have not
been granted access to the enterprise service desk’s online ticketing system
(MNIT Mall).
401 - Unauthorized: Access is denied due to invalid credentials.
--------------------------------------------------------------------------------
HOW DO I GET HELP?
If you need to report an IT issue, request changes, order or change services, or
request access to the enterprise service desk’s online ticketing system, please
contact your local help desk.
Call Your Local Help Desk
* About MNIT
* Who We Are
* MNIT's Tenth Anniversary
* What We Do
* Strategic Plan
* Leadership
* Brian Allie
* Zarina Baber
* Jenna Covey
* Jon Eichten
* Pancho Henderson
* Qiana Hicks
* Stefanie Horvath
* John Israel
* Kimberly Maturo-Hilt
* Jeff Nyberg
* Bill Pal-Freeman
* Matthew Porett
* John Rindal
* Tyrone Spratt
* Cory Stubbendick
* Rohit Tandon
* Tarek Tomes
* Vijay Bhaskar
* Bruce Yurich
* Governance
* Budget
* Accessibility
* Training
* Experience Lab
* Answer Key
* Cognitive
* Hearing
* Motor
* Vision
* Accessibility Training Form
* Accessible Word Document Training
* PDF 101
* Data Visualization
* Accessible Data Visualization Basics
* Accessible PowerBI
* Tableau Design
* Testing Tableau
* Documents
* InDesign
* Creating Accessible Documents with Adobe InDesign
* Word
* PDF
* PowerPoint
* Excel
* Maps
* Interactive Web Maps
* Map Design
* Map Design Files
* Static Digital Maps
* News
* Quick Cards
* Implementation
* Meetings
* Multimedia
* Social Media
* Websites and Applications
* Our Presentations
* Procurement
* No Mouse Challenge
* InDesign
* Newsletter Library
* ADA 25th Anniversary
* Captioning Tips
* Contracting for ASL or CART
* Policy Driven Adoption for Accessibility (PDAA) FAQ for Companies and
Vendors
* Policy Driven Adoption for Accessibility (PDAA) FAQ for Government
Organizations
* Documents
* Geospatial
* About MnGeo
* Contact MnGeo
* Data and Technology Coordination
* Esri Enterprise License Agreement FAQs
* Fighting Bird Flu with Technology
* GIS Data and Maps
* Professional Services
* Security
* Strategic Plan
* Proactive Risk Management
* Improved Situational Awareness
* Robust Crisis and Incident Response
* Partner for Success
* Securing the State
* Vulnerability Disclosure Program
* Security Tips
* Online Safety Tips for Kids
* Secure State
* Transformation & Strategy Delivery
* Technology Modernization Fund
* Careers
* Benefits
* Tips to Apply
* Reports and Plans
* 2021 Annual Report Highlights
* 2022 Annual Report
* 2022 Q2 Quarterly Report
* 2022 Q3 Quarterly Report
* 2023 Q1 Quarterly Report
* Committees and Councils
* Cybersecurity Task Force
* Cybersecurity Task Force Meetings
* Meeting Minutes
* Technology Advisory Council (TAC)
* Contact Us
* Redirect - Policies & Standards
* Redirect - Accessibility
* Statutory Basis for Accessibility
* Redirect - Geospatial
* A Methodology for Measuring and Reporting Positional Accuracy in
Spatial Data
* Codes for the Identification of Basins in Minnesota
* Codes for the Identification of Counties in Minnesota
* Codes for the Identification of River Reaches and Watercourses in
Minnesota
* Codes for the Identification of the States and the District of Columbia
* Codes for the Identification of Watersheds Hydrologic Units in
Minnesota
* Coordinate Specifications for Spatial Data Exchange Between Minnesota
State Agencies
* CTU Identifier Codes
* Minnesota Geographic Metadata
* United States National Grid
* Redirect - Procurement
* Redirect - Security
* Careers
* Who Are We
* For Government
* Services
* Executive Branch Services
* Connectivity
* Conferencing
* Local Area Network
* Voice
* Wide Area Network
* End User Support
* Desktop and Laptop Bundles
* Enterprise Software Bundles
* Mobile Device Management
* Infrastructure as a Service
* Hosting
* Mainframe
* Platform as a Service
* Database
* Electronic Document Management System (EDMS)
* Middleware
* Software as a Service
* Application Development
* Geospatial
* Identity and Access Management
* Web Management
* All Services
* Non-Executive Branch Services
* Resources
* Conferencing
* Webex Keyboard Only
* LAN & WAN
* Voice
* MNET: Connecting Our State
* Rates
* Rate Schedule
* Procurement
* Standard Hardware Products
* Government Desktop Computers
* Multi-function Devices
* Government Portable Computers
* Vendor Engagement Form
* Policies & Standards
* Accessibility
* Statutory Basis for Accessibility
* Geospatial
* A Methodology for Measuring and Reporting Positional Accuracy in
Spatial Data
* Codes for the Identification of Basins in Minnesota
* Codes for the Identification of Counties in Minnesota
* Codes for the Identification of River Reaches and Watercourses in
Minnesota
* Codes for the Identification of the States and the District of Columbia
* Codes for the Identification of Watersheds Hydrologic Units in
Minnesota
* Coordinate Specifications for Spatial Data Exchange Between Minnesota
State Agencies
* CTU Identifier Codes
* Minnesota Geographic Metadata
* United States National Grid
* Procurement
* Security
* EO 20-22 - Minnesota Fusion Center
* Executive Order 22-20 Summary
* Telework
* Access State Accounts
* Standard Users
* Power Users
* Contact Center Agents
* Secure Teleworking
* Telework Environment
* MN Logo
* Get Help
* For Media
* News
* Leadership
* Get Help
* How to Get Help Online
* How to Order Services
* Billing Information
* Contact Your Local Help Desk
* Request Access
* Agency Contacts
* COSWeb Login
* IWeb Login
* TMS Login
* privacy
* Service Management - New
* Redirect - Get Help - QA
* accommodation
* Authorization Error (you are on this page)
* Get Help - QA
* Get Help FAQs
* Redirect - Accessibility
* Indesign
* Redirect - Be Cyber Safe
* Redirect - Careers
* Redirect - Cybersecurity
* Redirect - For Vendors
* Becoming a Vendor
* Current Vendors
* What is BUY.IT?
* Contact Us
* Request for price change
* Request for product substitution
* FAQs
* Redirect - News
* Redirect - Programs
* Redirect - Accessibility
* Redirect - Training
* Accessibility Training Form
* Electronic Documents
* Implementation Toolkit
* IT Procurement
* Meetings
* Multimedia
* Social Media
* Websites and Applications
* ADA 25th Anniversary
* Captioning Tips
* Contracting for ASL or CART
* Keyboard Shortcuts
* No Mouse Challenge
* PDAA FAQ for companies and vendors
* PDAA FAQ for government organizations/agencies
* Redirect - BUY.IT
* Get Products
* Redirect - Geospatial
* About MnGeo
* Data and Technology Coordination
* Esri Enterprise License Agreement FAQs
* GIS Data and Maps
* Professional Services
* Redirect - Security
* Redirect - Strategic Plan
* Securing the State
* Security Tips
* Redirect - Service Management
* Redirect - Services
* Redirect - Executive Branch Services
* Redirect - All Services
* Redirect - Connectivity
* Conferencing
* Local Area Network
* Voice
* Wide Area Network
* Redirect - End User Support
* Desktop and Laptop Bundles
* Enterprise Software Bundles
* Laptop Bundles
* Mobile Device Management
* Redirect - Infrastructure as a Service
* Hosting
* Mainframe
* Redirect - Platform as a Service
* Database
* Electronic Document Management System (EDMS)
* Middleware
* Redirect - Software as a Service
* Application Development
* Geospatial
* Identity and Access Management
* Web Management
* Redirect - MNET: Connecting Our State
* Redirect - Non-Executive Branch Services
* Redirect - Resources
* Redirect - Conferencing
* Redirect - LAN & WAN
* Redirect - Voice
* FY18 Rate Schedule
* Redirect - Support - DEV Environment
* statefair
* Chatbot
* Train the chatbot
* Train the chatbot
* Cybersecurity Quiz
* Cybersecurity Quiz - Basic Level
* Cybersecurity Quiz - Expert Level
* Phishing Quiz
* State Fair
* Education
* Environment
* Government
* Health
* Money
* Recreation
* Safety
* Travel
* Work
* Flip Card
* Digital States Survey Documentation
* documents
* Search
* JSON Search
* XML Search
* Search Page
FOOTER NAVIGATION
ABOUT MNIT
* Accessibility
* Geospatial
* Security
* Accommodations
* Affirmative Action Plan
* Privacy Notice
FOR GOVERNMENT
*
* Services
* Procurement
* Policies and Standards
CONTACT US
* Apply for a Job
* Executive Leadership
* Contact Other State Agencies
CONNECT WITH US
* Facebook
* Twitter
* LinkedIn
* YouTube
back to top