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Research


70% OF AMERICANS SAY THE HEALTH CARE SYSTEM HAS FAILED THEM

THE U.S. HEALTH CARE SYSTEM IS NOT MEETING PEOPLE’S NEEDS, SAYS THE AMERICAN
ACADEMY OF PHYSICIAN ASSOCIATES: 56% OF PATIENTS SAID THEY WAIT OVER A WEEK TO
GET AN APPOINTMENT, WHILE 49% SAY PROVIDERS DON'T ALWAYS LISTEN TO THEM.

By Alan Goforth | Mai 31, 2023 at 10:06 AM
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(Photo: Shutterstock)

More than seven in 10 U.S. adults say the health care system is failing to meet
their needs in some way, a recent survey by American Academy of Physician
Associates found. The Patient Experience: Perspectives on Today’s Healthcare
survey was conducted to get the patient perspective, said Lisa Gables, the
organization’s CEO.

“So much has changed in health care since the pandemic, and the focus has
largely been on the strain that health care teams are experiencing,” she said.
“Certainly, we have to address that, as we know it impacts the resiliency and
strength of our health care workforce. However, AAPA wanted to understand from
the patient perspective what is and isn’t working in health care today.”


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