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 * myMSC

 1. Local Information
 2. America
 3. Canada

Overview Offices Local Requirements Local Solutions Sailing schedule Exchange
rate


CONNECTING CANADA TO THE WORLD

MSC has been serving the Canadian market for over two decades, rapidly expanding
our presence nationally to become the number one carrier in in Canada. MSC
Canada now has 10 network routes dedicated to Canada, 13 Canadian port calls, 48
direct port calls out of Canada connecting the Canadian market to 215 different
routes globally. Our intermodal offering allows Canadian shippers to utilize our
6 ports across the country with ease and flexibility. 

 * Awards for MSC Canada

Blue Circle Award 2015-2020


CONTACT OUR  TEAM TO REQUEST A QUOTE, BOOK OR FIND OUT MORE ABOUT OUR LOCAL
SERVICES

LOCAL OFFICES INFORMATION
Offices
Ports
MSC MONTREAL MSC TORONTO MSC VANCOUVER
 * MSC MONTREAL
 * MSC TORONTO
 * MSC VANCOUVER

CORNER BROOK HALIFAX MONTREAL PRINCE RUPERT SAINT JOHN VANCOUVER
 * CORNER BROOK
 * HALIFAX
 * MONTREAL
 * PRINCE RUPERT
 * SAINT JOHN
 * VANCOUVER


Contact specific department

Opening Hours
-
   
-
   
Holiday
 - 

MSC MONTREAL
Mediterranean Shipping Company (Canada) Inc.


7 Saint-Jacques West


CA - H2Y 1K9 MONTREAL
+1 5148443711
can-info@msc.com
Contact specific department

Opening Hours
-
   
-
   
Opening Hours
-
   
-
   
-
   
Mon
- -
Fri
08:30-17:00   
Holiday
 - 

Holiday
    - 
 * New Year's Day
    - 
    - 
   1 Jan
 * Good Friday
    - 
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   29 Mar
 * Victoria Day
    - 
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   20 May
 * National Holiday
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   24 Jun
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   1 Jul
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    - 
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   2 Sep
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    - 
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   30 Sep
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    - 
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   14 Oct
 * Christmas Day
    - 
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 * Boxing Day
    - 
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   26 Dec

Terminal

MSC Code

SMDG Code

Terminal

MSC Code

SMDG Code

Terminal
CORNER BROOK WESTERN TERMINAL [CACBKAA]
MSC Code
CACBKAA
SMDG Code
CBT


DETENTION, DEMURRAGE AND STORAGE CHARGES

What is detention?
Detention is the charge applicable, after the free time expires, for the use of
the carrier’s container (full or empty) outside the marine terminal, rail ramp
or container yard. This charge is also applicable while the container is under
Canadian customs inspection or if the container is stopped for safety reasons
and must undergo reworking or transloading or other container reworking.
To initiate a dispute, please contact CA193-demurrage.detention@msc.com. Please
include the container number in question, bill of lading and invoice number,
with a brief description as to the reason for dispute.

What is demurrage?
Demurrage is the charge applicable, after the free time expires, for the use of
the carrier’s container inside the marine terminal, rail ramp or container yard.
This charge is also applicable while the container is under Canadian customs
hold or if the container needs to be reworked for safety reasons.

To initiate a dispute, please contact CA193-demurrage.detention@msc.com. Please
include the container number in question, bill of lading and invoice number,
with a brief description as to the reason for dispute.

What are storage charges?
Storage charges occur when the container is kept on-site for longer than the
free time allotted by the terminal, depot, container yard or rail yard. Storages
charges are invoiced and handled directly with the terminal, depot, or
container/rail yard, unless MSC Canada is responsible for the door delivery of
the shipment. In which case, storage will be invoiced by, and payable to MSC.
 
Paying detention and demurrage charges through E-Pay 
To pay by credit card, wire transfer or PayCargo please visit our ePay
platform and enter the requested information. Our user guide and template are
available for download to guide you through the process. Both you and our
Freight Cashier team will receive the payment confirmation.

Detention and demurrage: updated payment policy 


Please note that the MSC Canada finance department will no longer accept cheque
copies or written guarantees to release shipments from Detention and Demurrage
hold.

The following options are available for release of shipment:

 * For immediate release, payment must be submitted by credit card.
 * If the payment cannot be done by credit card, payment by ACH, Wire Transfer
   or via PayCargo. However, the shipment will be released only after funds
   clear.



Questions about detention, demurrage, or storage charges?

Please contact the MSC Canada Demurrage and Detention
department, CA193-demurrage.detention@msc.com

 

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PROHIBITED CARGO

Please note that information in this section is subject to change at any given
moment, without notice, in accordance with Canadian customs regulations.

Import

The following items are considered as prohibited importations within Canada.

 * Obscene material 
 * Coin, base or counterfeit
 * Goods manufactured or produced by prison or forced labor
 * Used or second-hand mattresses and materials therefrom
 * False description of geographical origin of goods and goods with trademarks
 * Used or second-hand motor vehicles (subject to specific customs'
   restrictions)
 * White phosphorous matches 
 * Hate propaganda

For more information, please consult: Memoranda Series D9, Prohibited
Importations.

Export

All prohibited export goods, for Canada, follow the applied international
rules. 

Note, this is subject to the ILR (Import Local Regulations) at the destination
country.

Policy on Shipments to Sanction countries
For information on prohibited exports to any of the below listed Sanction
Countries, please contact CA193-SANCTIONS@MSC.COM.

 * Afghanistan 
 * Belarus
 * Cuba
 * Libya
 * Myanmar
 * Russia
 * Sudan
 * Syria
 * Venezuela

Policy on Arms and Arms-related equipment cargoes
Any of the below items will require approval from the Sanctions team
(CA193-SANCTIONS@MSC.COM), regardless of Origin or Destination.

 * Any cargo under HS Code 93
 * Arms and Arms-Related materials and equipment of all types
 * Items intended for military purposes or for a military end-user
 * Any item which, because of its design or characteristics, could be confused
   with any of the above, by a non-expert eye or mind (ex. Paintball equipment)

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EMPTY RETURN LOCATIONS

Find local information on empty return depot locations by container type and
condition based on the below chart. 

To make things as easy as possible, we have provided this information by city. 

For empty return locations please consult our empty return location guide:


*Shipper owned containers should not be returned back empty to MSC depot
locations. For depot addresses and relevant contact information visit our vendor
contact page.

If you have any queries relating to this information, please contact your local
agency who will be happy to help.

CONTAINER TYPES DV = Dry 8'6 Standard HC = Dry 9'6 High Cube OT = Dry Open Top
FR = Dry Flat Rack RE = Reefer 8'6 Standard HR = Reefer 9'6 High Cube

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LIST OF PORTS AND TERMINALS

Ports and terminals
MSC operates services to and from the following Canadian ports and terminals,
with local teams across Canada in each location to support our customers.

 PORT OF LOAD Terminal 1  Terminal 2 Terminal 3  Terminal 4   Montreal, QC
(TERMONT)  Maisonneuve Viau       Montreal, QC (MGT)  Racine        Saint John,
NB  Rodney        Vancouver, BC  GCT Deltaport DP World Vancouver (Centerm) 
 GCT Vanterm  DP World Fraser Surrey Prince Rupert, BC  Fairview        Halifax,
NS  PSA Halifax        Corner Brook, N.L.  Corner Brook Western      


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SOLAS VGM INFORMATION FOR CANADA

What is VGM?

Verified Gross Mass or VGM refers to the exact, verified weight of a packed
container. For safety reasons, vessel operators can only load a container if its
weight has been verified.

In line with SOLAS (Safety of Lives at Sea) regulations, all marine terminals in
the Canada are now allowed to use their certified scales to record Verified
Gross Mass (VGM) of shipments. Download our VGM policy and terminal guidelines
for more information.





What do I need to include in my VGM instructions?

You must include the following on all VGM instructions:

 * Booking or Bill of Lading (BL) number
 * Container number
 * VGM + weight measurement unit (lbs. or kgs.)
 * Responsible Party Name
 * Digital signature of the authorized signatory in all CAPITAL LETTERS

How can I submit my VGM instructions?


 * myMSC (No Fee, official MSC channel) 
 * EDI (via INTTRA; GT NEXUS; Cargo Smart) 

Guidelines for submitting your VGM instructions


 * MSC prefers to receive a Verified Gross Mass (VGM) before cargo is delivered.
   This helps to avoid any unexpected weighing charges being levied against the
   cargo at the Canadian Port of Loading, which will be billed to the Shipper of
   Record.
 * Any Shipper of Record-signed VGM will override any VGM derived.
 * For cut-off, please refer to our cargo cut-off information. 
 * There are currently no Canadian terminals with a “NO VGM” policy. 
 * All rail late gates will only be considered for approval when a VGM is
   submitted by the Shipper of Record before 12:00 noon, local time, on the day
   of the cargo cut-off.

MSC admin fees and costs 

 * Late VGM Submission Fee: 50 USD per container 
 * VGM Misdeclaration Fee: 200 USD per container

Questions about VGM?
Please contact our Canadian Service team, ca193-export.service@msc.com.

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CARGO LOADING

MSC's cargo handling facilities are strategically located to ensure the
efficient and timely loading of goods for export and import. We also provide
cargo consolidation, loading and re-loading, packing, unpacking and
cross-loading services from containers to trucks.
Contact our team


FUMIGATION

Our team of in-house forestry experts enables us to provide dedicated cargo
fumigation services for the seamless shipment of wood. As a specialist in log
shipments, including a long track record of shipping wood to the Far East, we
provide tailored support for all of our customers, including those with specific
requirements due to the bark beetle infestation in Northern Europe.
Contact our team

Our Solutions

As well as being a global leader in container shipping, our worldwide teams of
industry specific experts mean we can offer our customers round-the-clock
personalised service. This ensures we deliver fast and reliable transit times,
and that we provide the best solutions for your needs.

As well as being a global leader in container shipping, our worldwide teams of
industry specific experts mean we can offer our customers round-the-clock
personalised service. This ensures we deliver fast and reliable transit times,
and that we provide the best solutions for your needs.

As well as being a global leader in container shipping, our worldwide teams of
industry specific experts mean we can offer our customers round-the-clock
personalised service. This ensures we deliver fast and reliable transit times,
and that we provide the best solutions for your needs.

 * Shipping Solutions
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    * Reefer Cargo
    * Project Cargo

 * Inland Transportation & Logistics Solutions
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    * Warehousing & Storage

 * Air Cargo Solution
   
 * Digital Business Solutions
    * eBL
    * Direct Integration
    * Smart containers

 * Cargo Cover Solutions
    * Extended Protection
    * Marine Cargo Insurance

See all solutions


EAST COAST SAILING SCHEDULE

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WEST COAST SAILING SCHEDULE

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Last update: 2024-09-09T01:38:00

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