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As of midnight EDT, August 31st, 2023, the deadline to withdraw assets from the
Bittrex platform and/or file a proof of claim has now passed. For further
information about developments in the bankruptcy case, please visit here.

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Common topics:
holdings 2FA change address


BROWSE TOPICS


 

ACCOUNT SECURITY AND VERIFICATION


ACCOUNT SETUP

Verify your identity
Bittrex Referral Program
Multiple account policy


ACCOUNT SECURITY

Two-Factor Authentication (2FA)
How to keep your account safe
What to do if your account has been compromised
Setting up Google Authenticator
Browser, Device, and IP Verification


FAQ

How do I enable/disable email notifications?
Why does Bittrex need my Social Security Number/Social Insurance Number
(SSN/SIN)?


 

ACCOUNT TROUBLESHOOTING


ACCOUNT STATUS

My account is disabled
Closing your Bittrex account


EMAIL ISSUES

Not Receiving Emails from Bittrex
I am not receiving the confirmation email for withdrawals


TWO-FACTOR AUTHENTICATION (2FA) ISSUES

Issues with Two-Factor Authentication (2FA)


VERIFICATION ISSUES

Issues with Identity Verification


UNSUPPORTED LOCATION

Important information for Bittrex customers
Important changes affecting all Vermont customers 
Important information for Connecticut customers
Important information for New York customers
Important information for Hawaii customers


OTHER

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TRANSACTIONS & ORDERS


WITHDRAWALS

Cryptocurrency
Bittrex's deposit recovery policy
Crypto Withdrawals
Crypto Withdrawal Issues and FAQ
Understanding the Currencies API
Error Codes - Troubleshooting common error codes
Fiat (USD)
Fiat (USD) Transactions
Fiat (USD) Withdrawals
Fiat Withdrawal Issues and FAQ
Wallet Status and Maintenance
What is wallet maintenance?


TAX INFORMATION

Transaction and Tax Information for 2022
Legal, taxes, and transaction history


OTHER

IP Address and Withdrawal Allowlist Issues


  

MOBILE APP


MOBILE APP

Changing the Language on the Mobile App


 

COMPLIANCE & LEGAL INFORMATION


COMPLIANCE

Compliance FAQ


LEGAL

Texas Department of Banking Consent Order
Bittrex New User Reward Program Terms
Bittrex, Inc. Terms of Service - Version 4
Terms of Service Addendum for Card Payments
Bittrex Credits Terms of Service
Bittrex Referral Program Terms
See all 15 articles


  

OTHER TOPICS


ABOUT US

Contact Us
Meet the global network of Bittrex partners
Follow Bittrex on social media
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About us


ANNOUNCEMENTS

2023
Bittrex Unscheduled Maintenance
Wallet Removal Notice: 06/30/2023
Wallet Removal Notice: 07/03/2023
Updates for Bittrex Inc. Customers
Market Removal: 7 June 2023
See all 21 articles
2022
Notice on REN Protocol
Bittrex’s Commitment to our Customers
Market Removals & Delisting Notice: 23 November 2022
Bittrex support for the Factom (FCT) swap and rebrand to Wrapped ACME (WACME)
Wallet Removal Notice: 11/21/2022
See all 38 articles
2021
Support for the PotCoin (POT) blockchain swap to an ERC20-based token
Market removals 12/24/2021
Bittrex Scheduled Maintenance
Support for the Hydro (HYDRO) Contract Swap and Redenomination
Molecular Future (MOF) will be swapping from an ERC-20 token to a TRC-20 token
See all 26 articles
2020 and older
Bittrex scheduled BTC wallet maintenance: 12/20/2020
Bittrex support for the Stratis (STRAT) token swap and ticker change to STRAX
MCO (MCO) wallet removal
Unikoin Gold (UKG) – Market and currency delisting and wallet removal
Bittrex scheduled maintenance: 09/23/2020
See all 19 articles


NEWS

Cardano (ADA) Staking
Human Trafficking: The enemy always wins. And we still need to fight them.
Bittrex COVID-19 response
New Bittrex features and benefits for cryptocurrency traders
Bittrex partner news: Biteeu launches a revolutionary digital currency platform
for Australia in partnership with Bittrex
Bittrex, Inc. secures $300 million in digital asset insurance to enhance
protection
See all 33 articles


ARCHIVE

Market Removals
Market removals 10/11/2019
Market availability changes for U.S. customers 09/27/2019
Market removals 07/19/2019
Market removals 07/12/2019
Market availability changes for U.S. customers 06/28/2019
See all 126 articles
Wallet Removals
Wallet removal on 02/21/2020
Wallet availability changes for U.S. customers
Wallet removal on 12/20/2019
Wallet removal on 11/01/2019
Wallet removal on 10/25/2019
See all 31 articles
Upgrades
Bittrex support for the Monero (XMR) upgrade and long payment ID deprecation
Support for the Dai (DAI) multi-collateral Dai upgrade
Support for the Exclusive Coin (EXCL) 3.0 blockchain upgrade
Support for the WAX (WAXP) blockchain upgrade
Support for the Syscoin (SYS) 4.0 blockchain upgrade
See all 24 articles
Statements
Statement on Coalculus (COAL) airdrop
Statement on MIL Coin (MIL) Airdrop to Einsteinium (EMC2) holders
48 hour extension period to remove BTG and BTCP coins
Statement on ANON (ANON) airdrop
Statement on Alaris (ALA) Airdrop to eBoost (EBST) holders
See all 24 articles
Maintenance
Bittrex scheduled maintenance: 12/5/2019
Address regeneration for select Bittrex wallets on 11/18/2019
Bittrex scheduled maintenance: 09/18/2019
Support for ERC20-based Tether (USDT) deposits and withdrawals
Updating and increasing price precision for 16 USD pairs
See all 11 articles
Other
How do I deposit and withdraw on the Bittrex mobile app?
How to use bank transfers (ACH) to withdraw USD


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