billetteriesoftware.com Open in urlscan Pro
172.67.135.87  Public Scan

Form analysis
0 forms found in the DOM

Text Content

 * Key Features
   * Service Automation
   * Self Service
   * Performance Management
   * Knowledge Management
   * Omnichannel
   * Integrations
 * Solutions
   * Law Firm Practice
   * IP Online
   * IT Service Management
   * Customer Service Management
   * LPM Connector
 * Knowledge Base
 * Billetterie Platform
 * Discover
   * Billetterie Road Map
   * Partnerships
   * Demo & Videos
   * Brochures
   * About Us
 * Get Started


The new reality
is closer than you think. Introducing Billetterie . Your friend from the future
Request a Demo

Introducing Billetterie . Your friend from the future Watch Video Billetterie is
a cloud-based platform for automating service
processes and linking front-end services to back-end systems.
The platform integrates all your business processes and
workflows to deliver efficient services to your customers. Billetterie is a
cloud-based platform for automating service
processes and linking front-end services to back-end systems.
The platform integrates all your business processes and
workflows to deliver efficient services to your customers. The new reality
is closer than you think. Introducing Billetterie .Your friend from the future

Request A Demo Watch Video



 




KEY FEATURES






SERVICE AUTOMATION

AUTOMATE YOUR SERVICE PROCESSES, ASSIGN SERVICE LEVELS AND MONITOR THEIR
RESOLUTION USING TICKET AND CASE MANAGEMENT TOOLS.

 See More




SELF SERVICE

THE SELF-SERVICE PLATFORM EMPOWERS USERS TO MANAGE VARIOUS SERVICES SUCH AS
KNOWLEDGE BASE, CONFIGURATION AND SEARCH.

 See More




KNOWLEDGE MANAGEMENT

FIND KNOWN SOLUTIONS AND FREQUENTLY ASKED QUESTIONS TO SOLVE OWN PROBLEMS
WITHOUT INVOLVING CUSTOMER SERVICE AGENTS.

 See More




PERFORMANCE MANAGEMENT

USING GRAPHIC AND ANALYTICAL DISPLAY TOOLS, TRACK AGENT PERFORMANCE AND ANALYSE
SERVICE MANAGEMENT TRENDS.

  See More


INTEGRATIONS

COEXIST WITH BEST-OF-BREED BY INTEGRATING THIRD-PARTY APPLICATIONS USING NATIVE,
XML, REST APIS AND OTHER CUSTOM SOLUTIONS.

  See More


OMNICHANNEL

INTERACT WITH THE SYSTEM USING VARIOUS CHANNELS (WEB, MOBILE, TELEPHONE, CHAT,
EMAIL AND SOCIAL MEDIA.

  See More




AN INTEGRATED PLATFORM FOR SERVICE MANAGEMENT


What Is Billetterie ? Billetterie® is a digitisation platform for service
processes.
It manages the lifecycle of SLA-driven performance in private
and public sector organisations, whilst promoting knowledge
sharing and performance management. Why Use Billetterie®? Billetterie® utilises
a code free configuration
facility to flexibly digitise service processes into the
future of cloud computing and 4IR. Agents are able to
focus on core business whilst the technology ensures
compliance. Where is Billetterie used? Billetterie® is ideal for efficiency
improvement of all service
processes across the enterprise. It utilises ticket management
techniques to measure and monitor service levels, send reminders
and to escalate issues.


CASE STUDIES




AUTOMATION OF THE IP ADMIN SYSTEM AT THE SOUTH AFRICAN COMPANIES & INTELLECTUAL
PROPERTY COMMISSION (CIPC)

IS YOUR ORGANISATION’S SERVICE DELIVERY IN TROUBLE? CONSIDER THIS BLUEPRINT TO
BUILD A RESPONSIVE BUSINESS TO BUSINESS SERVICES SYSTEM THAT ELEVATES YOUR
CUSTOMER VALUE PROPOSITION. WITH THIS CASE STUDY, YOU’LL …



 * 
 * 

Billetterie © 2023 / All Rights Reserved

We are using cookies to give you the best experience on our website.

You can find out more about which cookies we are using or switch them off in
settings.

Accept

Phone :

 

 

Close GDPR Cookie Settings
 * Privacy Overview
 * Strictly Necessary Cookies

Powered by  GDPR Cookie Compliance
Privacy Overview

This website uses cookies so that we can provide you with the best user
experience possible. Cookie information is stored in your browser and performs
functions such as recognising you when you return to our website and helping our
team to understand which sections of the website you find most interesting and
useful.

Strictly Necessary Cookies

Strictly Necessary Cookie should be enabled at all times so that we can save
your preferences for cookie settings.

Enable or Disable Cookies

If you disable this cookie, we will not be able to save your preferences. This
means that every time you visit this website you will need to enable or disable
cookies again.

Enable All Save Settings