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Live Webinar: Examining the Public Cloud Archive Paradox · July 20, 2022 SIGN UP

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SANSYMPHONY

For iSCSI/Fibre Channel SAN and HCI

Modernize your data center according to your business needs with the flexibility
of software-defined storage. Reduce downtime and improve operational continuity.
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ZERO DOWNTIME SINCE 2010: POWERING MISSION-CRITICAL APPLICATIONS FOR THE CITY OF
CARMEL

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NAS / File Storage
vFilO


VFILO

For Distributed NAS and File Servers using NFS/SMB

Simplify shared data access, control, and protection with a global file system.
Improve NAS/file storage efficiency with intelligent load-balancing and data
placement.
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Ensure your rapidly growing datasets are continuously protected on affordable
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For Stateful Workloads Running on Kubernetes Environments

Agility at scale: High-performance persistent storage to accelerate deployment
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PRIVACY


INTRODUCTION

Welcome to the DataCore Software Corporation (“DataCore” or “we“, “our“, “us“)
Privacy Policy.

It is essential to DataCore and the people we work with that we use personal
data. However, we recognize the importance of using personal data responsibly
and the need to respect individuals’ privacy.

This Privacy and Cookie Policy (“Privacy Policy“) describes:

 * The types of personal data we may collect online through this website
   (“Website”).
 * The personal data we may collect offline.
 * How we use personal data.
 * Our legal basis for using personal data.
 * Who we may share personal data with.
 * How long we keep personal data.
 * Transferring personal data outside the European Economic Area.
 * Our use of cookies on this Website.
 * Updates to this Privacy Policy.
 * Your choices and rights in relation to your personal data.
 * Data protection officer.
 * How to contact us.

Information is included at the end of this Privacy Policy on how you can contact
us about our privacy practices or regarding the correction of any inaccuracies
in the personal data we hold about you.

As used in this Privacy Policy, “personal data” refers to information about you
or another living person that can be used to identify you or that person.


GDPR REQUESTS

DataCore is committed to ensuring the privacy standards outlined in GDPR. If
you’d like to change your status in our databases, submit a GDPR request.


PERSONAL DATA WE COLLECT

We may obtain personal data direct from you and from various other sources,
whether online through the Website or offline.


PERSONAL DATA WE COLLECT ONLINE

We collect your personal data if you decide to engage in certain activities on
the Website, such as:

 * Ordering or registering products or services.
 * Downloading software.
 * Registering for events.
 * Marketing or promotional activities.
 * Accessing certain sections of the Website.
 * White papers and other materials.
 * Subscribing to newsletters or press distribution lists.
 * Participating in online surveys, webinars, discussion groups, forums or live
   chats.
 * Entering contests.

The personal data we collect online about you will generally include:

 * Your contact details (such as your title, name, address, phone number and
   email address).
 * Your company and job title.
 * Financial details (for example, details about any payments you have made to
   us and where necessary your bank details).
 * Information about how you use our services.
 * Information about how you use our Website (for example, traffic data,
   location data, weblogs and other communication data).
 * Information about your computer (including where available your IP address,
   operating system and browser type).
 * Other details relevant to a specific product or service.

If you choose not to supply some or all of your personal data we may be unable
to provide you with the products and services that you requested, or provide you
with access to certain sections or functionalities of the Website that we make
available to our registered users. If you do not want to provide your personal
data, there is still some publicly available content on the Website you can take
advantage of without registration.


PERSONAL DATA WE COLLECT OFFLINE

In addition to the personal data described above, we also may collect personal
data provided to us offline in a variety of ways.

For instance, we may collect contact details of prospective customers or other
persons at events such as trade shows (for example, by collecting their business
cards or asking people to sign up to marketing and other information from
DataCore).

We may also collect information from customers in connection with providing
support, consulting and professional services to them. Such information may
include personal data about individuals within the Customer’s organization (for
example, a member of staff’s contact details).

We collect contact data of potential customers and the staff of potential
customers from partners and other organizations that have legal authority to
share the personal data with us.

The personal data we collect offline about you will generally include:

 * Your contact details (such as your title, name, address, phone number and
   email address).
 * Your company and job title.
 * Financial details (for example, details about any payments you or your
   organization have made to us and where necessary your bank details).
 * Correspondence with you.
 * Information about how you or your organization use our services.
 * Other details relevant to a specific product or service.




HOW WE USE THE PERSONAL DATA WE COLLECT

We may use the personal data we collect to record and support your participation
in the activities you select, and administer your relationship with us. For
instance, we may use such personal data to:

 * Provide products or services you request.
 * Register your license and rights, if any, to technical support, upgrade
   discounts, or other benefits that may be made available to registered users.
 * Contact you regarding the contest that you decide to enter or prize awards.
 * Provide you with customer support.
 * Meet our contractual obligations towards you.
 * Enable you to participate in marketing, advocacy or promotional programs.
 * Contact you and make you aware of other products, information and services
   that we believe may be of interest to you (subject to your consent and
   ability to unsubscribe as described below).
 * Process and maintain a record of your transactions.
 * Respond to your questions and comments and provide customer support.
 * Operate, evaluate and improve our business and the products and services we
   offer.
 * Analyze and enhance our marketing communications and strategies (including by
   identifying when emails sent to you have been received and read).
 * Analyze trends and statistics regarding visitors’ use of the Website,
 * Protect against and prevent fraud or violations of our terms of sale.
 * Comply with applicable legal requirements.

If we intend to process your personal data in other ways, we will provide
specific notice at the time of collection.

In addition, subject to your ability to object as described below, we may use
personal data collected on the Website to build user profiles. In particular, if
you decide to fill out a web form or click on a traceable link, we may associate
your browsing activity on the Website with your profile, which can include your
name, email address and company name. We may use such profiles for various
purposes, including advertising, market research, sales, and Website design. If
you wish that your personal data is not used in such a manner, please send an
email to info@datacore.com.




LEGAL GROUNDS FOR USING YOUR PERSONAL INFORMATION


CONTRACT

Where we have an agreement with you as an individual, we will use your personal
information where necessary for the purposes of that agreement. Importantly, if
you do not provide us with enough personal information for the purposes of the
agreement, we may not be able to enter into or fulfill our obligations to you
under the agreement.


LEGITIMATE INTERESTS

However, in many situations we will not have an agreement with you as an
individual. Where we do not have an agreement with you as an individual and we
have not asked for your consent, our ground for the use of your personal
information is for the legitimate interests of our business. We will always
consider your rights and your privacy before using your personal data for the
legitimate interests of our business. Where your rights or privacy override our
business interests, we will not use your personal data.


DIRECT MARKETING

If we obtained your details in the context of a sale of goods or services we
will send you direct marketing unless you object. If we did not obtain your
details in the context of a sale, we will only send you direct marketing if you
give us consent. You may request to “Unsubscribe” at any time after receiving a
marketing communication from us. All marketing communications that you receive
from DataCore will instruct you how to decline further marketing communications
from us.


CONSENT

There may be other specific situations where the appropriate ground for us to
use your personal data is your consent. We will always make you aware when we
are relying on your consent to use your personal data.


LEGAL REASONS

Separately from our business purposes, we will also use your personal
information where we have a legal obligation to do so. For example, if a
regulator or official authority asks us for your personal information. In very
limited situations we may also use your personal information to exercise our
legal rights (including in relation to legal proceedings).


PURPOSE LIMITATION

If we collect your personal data for one purpose and then intend to use it for a
different incompatible purpose, we will seek your consent to do so and/or inform
you where necessary or appropriate.




PERSONAL DATA WE SHARE


BUSINESS PARTNERS

We do not disclose personal data about you except as described in this Privacy
Policy.

Where necessary as part of our business, we may share personal data with our
affiliates, distributors, resellers and other trusted business affiliates.

We may also share your personal data with vendors and third party service
providers who assist us with the operation of the Website, as well as our sales
and services. We will always take appropriate steps to ensure that any third
party with which we share your personal data will keep your personal data
secure.


PROCESSORS

We use a number of organizations to carry out a range of services on behalf of
DataCore (“processors”).

Our processors must handle your personal data in accordance with data protection
law. We also have agreements in place with our processors so that they only
handle your personal data as we have instructed them to. They cannot make any
other use of your personal information (except where required by law).


LEGAL REASONS

We may also share your personal information with regulators or official
authorities where required or where necessary to exercise our legal rights.


BUSINESS DEVELOPMENT

As our business evolves, we may sell, transfer or otherwise share some or all of
our assets, including personal data in connection with a merger, reorganization,
or sale of assets, or in the event of bankruptcy. In such an event, the
information collected about you, whether personal data or anonymous data, may be
one of the assets transferred.




HOW LONG WE KEEP PERSONAL INFORMATION

To ensure we are able to meet our legal obligations and exercise our legal
rights, we will store your personal information for six years after we last used
it (or longer where we have a specific legal obligation).




TRANSFERRING PERSONAL DATA OUTSIDE THE EUROPEAN ECONOMIC AREA

Some of our offices, processors and the partners we work with are based outside
of the European Economic Area (EEA). When we send your personal information
outside of the EEA to a country not recognized as providing appropriate
protections, we put in place appropriate contracts, group agreements or other
safeguards to ensure your rights are protected.




COOKIES

When you visit the Website we may collect certain information by automated
means, such as cookies, web beacons and other similar technologies (“cookies”).
Cookies are text files that websites send to a visitor’s computer or other
Internet-connected device to assign each visitor a unique, randomly generated
number that resides on the visitor’s computer. Cookies and similar technologies
are widely used in order to make websites work, or work more efficiently, as
well as to provide information to the owners of the site.

Most web browsers allow some control of most cookies through the browser
settings. To find out more about cookies, including how to see what cookies have
been set and how to manage and delete them,
visit www.aboutcookies.org or www.allaboutcookies.org.

We use the following cookies on our Website:


ESSENTIAL COOKIES

These cookies are strictly necessary to provide you with services available
through our websites and to use some of its features, such as access to secure
areas. Because these cookies are strictly necessary to deliver the websites, you
cannot refuse them without impacting how our websites function. You can block or
delete them by changing your browser settings.

Category Cookies DataCore Software
These cookies are strictly necessary to provide you with services available
through our websites and to use some of its features, such as access to secure
areas. PHPSESSID
ASP.NET_SessionId
.ASPXAUTH Oracle Service Cloud
These cookies are strictly necessary to provide you with services available on
our support portals and to use some of its features, such as access to secure
areas. cp_session
cp_profile
cp_profile_flag


PERFORMANCE AND FUNCTIONALITY COOKIES

These cookies are used to enhance the performance and functionality of our
websites but are non-essential to their use. However, without these cookies,
certain functionality may become unavailable.

Category Cookies Civic Cookie Control
These cookies are set by the cookie compliance solution from Civic.
civicCookieControl Google Translate
Our support portal offers the option of using Google’s Translate service to
offer a machine translation of support-related content. googtrans
1P_JAR
APISID
CONSENT
DV
HSID
NID
OGPC
SAPISID
SID
SIDCC
SSID
_ga


ANALYTICS AND CUSTOMIZATION COOKIES

These cookies collect information that is used either in aggregate form to help
us understand how our websites are being used or how effective our marketing
campaigns are, or to help us customize our websites and application for you in
order to enhance your experience.

Category Cookies Google
Google Analytics gathers information allowing us to understand interactions with
our websites and ultimately refine that experience to better serve you. _ga
_gat
_gid
_gaexp Pardot
Salesforce Pardot helps us understand customer insights and create optimal web
experiences. pardot
lpv68742
visitor_id68742
visitor_id68742-hash OptinMonster
OptinMonster allows us to understand interactions with our website and create
customized content and offers for a better web experience. _omappvp
_omappvs
om-success-cookie
om-815379
om-success-815379 Marketo
Marketo helps us understand customer insights and create optimal experiences for
our customers on the web. _mkto_trk
__cdrop
__csess


ADVERTISING (TARGETING) COOKIES

These cookies are used to make advertising messages more relevant to you and
your interests. They also perform functions like preventing the same ad from
continuously reappearing, ensuring that ads are properly displayed, and in some
cases selecting advertisements that are based on your interests.

Category Cookies LinkedIn BizoID
UserMatchHistory
bcookie
bscookie
lang
lidc Twitter personalization_id
__utma
__utmb
__utmc
__utmt
__utmx
__utmxx
__utmz Google / DoubleClick IDE
test_cookie




UPDATES TO THIS PRIVACY POLICY

This Privacy Policy may be updated periodically and without prior notice to you
to reflect changes in our personal data practices. We will post a notice on the
Website to notify you of any significant changes to our Privacy Policy and
indicate at the bottom of the notice when it was most recently updated. By
continuing to use the Website after we post any changes, you accept and agree to
this Privacy Policy, as modified. Of course, our use of personal data gathered
while the current Privacy Policy is in effect will always be consistent with the
current statement, even if we change that statement later.




YOUR RIGHTS

It is important that you are familiar with and easily able to exercise the
following rights:

 * The right to be informed personal data relating to you is being used or
   stored (which is what this Privacy Policy is for).
 * The right to access your personal data.
 * The right to object to direct marketing.
 * The right to object to the use of your personal data carried out on the
   ground of legitimate interests.
 * The right to withdraw consent.
 * The right to erasure of your personal data.
 * The right of data portability.
 * The right to have your personal data rectified if it is inaccurate.
 * The right to have your personal data restricted or blocked from being used.
 * The right to complain to the relevant data protection authority.

Please be aware that these rights are not always absolute and there may be some
situations in which you cannot exercise them or they are not relevant.  To help
you understand these rights you may wish to look at the websites of the European
Data Protection Board and the national data protection authorities.

To exercise any of these rights, please use the contact details provided below
or email info@datacore.com.




DATA PROTECTION OFFICER

You may contact our data protection officer via email:
dataprotection@datacore.com.




HOW TO CONTACT US

If you have any questions about this Privacy Policy they should be directed to
DataCore through one of the feedback forms you will find on the Website or by
sending a notice by U.S Mail to DataCore Software, 1901 Cypress Creek Road Suite
200 Ft. Lauderdale, FL 33309, Attention: Director Worldwide Demand Generation.

Version: 20181204
Effective: Oct 10, 2016
Updated: Dec 4, 2018


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