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URL: https://www.ricoh-europe.com/privacy-policy/
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 * Business Solutions
 * Products & Services
 * Support
 * News & Events
 * About us
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 * Insights
 * Buy Online

 * Overview
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 * Business Process Management
 * Cloud & Infrastructure
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 * Digital Experience
 * Graphic Communications
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Overview


LEADING CHANGE AT WORK

Technology is changing the way we work. At Ricoh, we ensure that change is
positive for your teams and your business. We guide you through every step of
the journey to ensure a seamless transition to a fully digital workspace.
Discover more


Digital Workspace


ACCESS EVERYWHERE

Hybrid and on-the-go set-ups are shaping our future. We take a holistic approach
to designing, integrating and supporting your digital workspaces to nurture
employee engagement and help you reach new levels of performance.
Discover more

 * Managed Print Services
 * Communication & Collaboration Services
 * Managed Workplace Services

Business Process Management


SYNCHED FOR SUCCESS

Manual tasks no longer need to hold your staff back. We optimise your business
processes to enable your staff to deliver more; providing the technology,
expertise and support to streamline and simplify processes across your
organisation.
Discover more

 * Process Automation
 * Business Process Services

Cloud & Infrastructure


CLOUD & CLEAR

Capturing the full value of cloud requires the right roadmap and team to execute
it. We provide cloud solutions and expertise that make your business operations
more agile, cost-effective and secure while pursuing next-generation innovation.
Discover more

 * Cloud Infrastructure Services
 * IT Infrastructure Solutions & Services
 * Networking Solutions & Services
 * Business Continuity & Disaster Recovery

Cybersecurity


NO MORE RISKY BUSINESS

Internet-enabled devices create new vulnerabilities to cyberattacks. We help you
go on the offensive against cybercrime with intelligent cybersecurity services
and solutions aligned to your core business processes.
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 * Cybersecurity Services
 * Cybersecurity Solutions
 * Managed Cybersecurity Services

Digital Experience


A NEW LEVEL OF EXPERIENCE

An excellent customer experience starts with a superior employee experience. Our
highly-skilled team of data scientists and developers design, build, implement
and service the solutions you need to exceed expectations at every touchpoint.
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 * Data Analytics & AI
 * Software Engineering
 * Customer and Employee Engagement

Graphic Communications


FUTURE PROOF YOUR BUSINESS

The possibilities with print are endless. At Ricoh, we help you evolve,
digitalise and create a sustainable business advantage; providing solutions on
hardware, software and services that enable new opportunities within
professional printing.
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 * Office Products & Software
 * Production printers & software
 * Direct to Garment Printers
 * Audio-visual Equipment
 * All Services
 * Financing Options
 * Supplies
 * Digital Cameras
 * Scanners
 * Counterfeit Toners

Office Products & Software


BEST-IN-CLASS QUALITY

Ricoh is well known for high-quality printers, digital duplicators and
multifunction printers/scanners/copiers. With plenty of choices in speed, size
and capabilities, you can select from the models and features that work best for
your workgroup, office or classroom.
Discover all our office products & software

 * All-in one printers
 * Single Function Printers
 * Digital Duplicators
 * Office Software

 * Overview
 * eService
 * Warranty
 * Drivers & downloads
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Overview


A MULTI-FACETED SERVICE AND SUPPORT PLATFORM

All the product and service support you need in one place. We provide support,
advice and solutions to keep your business up and running.
Get support


 * News
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News


YOUR ONE-STOP RESOURCE

Find out everything about our business news, product innovations and people,
along with the events we’re hosting and attending.
Keep informed


 * About us
 * Our Company
 * Our Management
 * Environmental, Social, Governance
 * Careers
 * Investor Relations

About us


WHO WE ARE AND WHAT WE DO

At Ricoh, we endeavour to always listen to our customers and provide you with
innovative solutions, products and services that align with your business goals.
We strive to add value to your services and products. We adapt to changing
business climates.
Learn more about Ricoh


Environmental, Social, Governance


OUR COMMITMENT TO BUILDING A SUSTAINABLE FUTURE

At Ricoh, ESG (Environmental, Social & Governance) has defined how we do
business since the company was founded in 1936. It is central to our operations
and touches every part of our organisation. 
Learn more about our initiatives

 * Environmental
 * Social
 * Governance

 * Overview
 * Where to buy
 * Investor Relations

Overview


WE LOVE TO HEAR FROM YOU

Whether you have a pricing question about our solutions or products, need help
managing your account or already using our products and have a support question,
our team is there to help.
Contact us


 * Overview
 * Customer Stories
 * Modern Workplace
 * Security & Cloud
 * Process Optimisation
 * Digital Printing

Overview


HELPING YOU TO STAY ONE STEP AHEAD

Explore and read our lastest insights from what matter the most in business
solutions.
Discover the lastest insights


Modern Workplace


MODERN WORKPLACE

Explore the latest trends and ideas shaping the modern workplace, and discover
how origanisations can thrive in today's fast-paced business landscape.
Learn more

 * FEATURED : Create spaces for employee engagement

Process Optimisation


PROCESS OPTIMISATION

Manual tasks no longer need to hold your staff back. Explore perspectives on how
to streamline and simplify processes across your organisation so your staff can
deliver more.
Learn more

 * FEATURED : Enable growth with smart workflows


Home
Privacy Policy


PRIVACY POLICY

Ricoh Europe PLC., 20 Triton Street, London, NW1 3BF, United Kingdom (“Ricoh”)
has developed www.ricoh-europe.com (“the Website”). On the Website you can learn
more about Ricoh and about the products and services we provide. Ricoh
recognizes the importance of the protection of personal data. Ricoh promises to
respect your privacy and process your personal data in a careful and
confidential manner. The data will not be processed for other purposes than the
purposes specified in this Privacy Statement. All data processing shall be in
accordance with this Privacy Statement and the applicable laws.



--------------------------------------------------------------------------------


Why does Ricoh process your data?

 * If you fill out a feedback form your data is processed to be able to reply to
   your comments or questions
 * If you submit a request for product information your data is processed to be
   able to handle your request and for statistical purposes to see about which
   products information was requested
 * If you wish to apply for a job with Ricoh, your data is processed to assess
   whether we have a suitable position in our organization for you
 * If you are a member of the press and you would like to join the Virtual Press
   Office your data is processed to verify your request and to grant you access
   to this restricted area of the website
 * Your data is also processed to be able to monitor and improve the services
   Ricoh provides through the Website


What data does Ricoh process?

 * If you submit a feedback form or a product information request form, Ricoh
   processes the information necessary to contact you such as name, address,
   country, phone number and e-mail and the content of your request or feedback.
 * If you decide to apply for a position within Ricoh, Ricoh processes your
   contact information and all personal data that is needed to assess your
   qualifications. This information is directly forwarded to Ricoh’s Human
   Resource Department.
 * If you request access to the VPO the data needed to create an account for you
   is processed. The data you provide shall also be used to verify you are an
   accredited member of the press.
 * Logon information is also stored for security reasons and to monitor and
   assess the use made of the Website. This Logon information shall be stored in
   a manner in which it is no longer possible to trace the information back to
   an individual person.
 * If you decide to contact a sales company or a distributor directly via an
   e-mail address to which a link is offered on the Website, the information you
   provide is sent directly to this company, only a copy of the request is sent
   to the Website’s webmaster to ensure your request is handled properly.
 * If you use a link provided on this Website to another website (such as
   www.ricoh-support.com or www.ricoh.com) and you provide personal data on such
   a site, the processing of the data shall not be subject to this Privacy
   Statement, but instead to the privacy statement or notice as posted on such
   website.


Who has access to your data?
Only Ricoh has access to the data collected through the Website.

The Website’s webmaster transfers feedback and information requests to the
appropriate person or department to handle them within Ricoh. If there is no
appropriate person to handle such a request, the webmaster may transfer the
request to an official distributor of Ricoh branded products.

Information you provide us with to grant access to the VPO is only used by Ricoh
and is not disclosed to others unless this is necessary for verification
purposes.

Information you provide us with when you apply for a job is never disclosed to
anyone outside Ricoh.


Does Ricoh transfer your data to others?
Except as stated above, your personal data is not submitted, disclosed or
transferred to any other party than Ricoh. The Website contains links to other
websites and email addresses of organization outside Ricoh. This Privacy
Statement does not apply to any such websites and email addresses.

Does Ricoh use your data for Direct Marketing?
Ricoh does not use your personal data to send you any unsolicited mail regarding
commercial offers or advertisements, nor does Ricoh sell or trade your data.

Does Ricoh use cookies on the Website?
The website uses cookies. These cookies are used to identify you and to serve
you better. Cookies allow Ricoh to monitor and analyze the usage of the Website.
You can refuse to accept cookies. If you choose to do so, the Website, or parts
of the Website, may not function properly anymore.

Where is your data stored?
Ricoh stores the data on servers located in London, the United Kingdom. These
servers are owned and maintained by a processor that has agreed with Ricoh to
respect the applicable privacy laws.

Is your data safe with Ricoh?
Ricoh has taken the necessary technical and organizational measures to
adequately protect your data from unauthorized access and processing.

What are your rights with regards to the data?
You are not obliged to provide Ricoh with the requested data but if you do not
agree to the collection of your data unfortunately Ricoh may not be able to
handle and/or grant your request. You have the right to request Ricoh to inform
you if and what personal data relating to you Ricoh has processed. You may also
request Ricoh to correct, supplement, block or delete said data totally or
partially in the event that it is factually inaccurate, incomplete or irrelevant
to the purpose of the processing. You may object to your data being processed or
to the purpose for processing. Ricoh will undertake to comply with such requests
in a timely manner. You can withdraw your declaration of consent to process your
data at any time. In case you wish to withdraw your declared consent and, thus,
terminate the processing of your personal data by Ricoh, a letter or an e-mail
will be sufficient.


Who can you contact?
Requests can be made (preferably in English) to: cco@ricoh-europe.com or to the
following address:

Ricoh Europe PLC., Corporate Communications Office, 20 Triton Street, London,
NW1 3BF, United Kingdom.

All data processing by Ricoh is in compliance with the applicable European
privacy laws.

To ensure such compliance, Ricoh may periodically revise this Privacy Statement.
By accepting this Privacy Statement you agree to your data being processed by
Ricoh as described herein.




ABOUT US

Ricoh provides document services, consulting, software and hardware to
businesses around the world.
Read more about our history and what we do


RICOH ESHOP

Save time and money with our e-shop – it’s the quickest and easiest way to buy
products using your Ricoh account.
Discover more


BUSINESS SOLUTIONS

 * Digital Workspace
 * Business Process Management
 * Cloud & Infrastructure Services
 * Cybersecurity
 * Digital Experience


PRODUCTS & SERVICES

 * Office Products
 * Production Printers
 * Software & Apps
 * Financing Services
 * All services


SUPPORT & CONTACT

 * Downloads & Drivers
 * Knowledge Base
 * eService
 * Warranty Registration


RESOURCES

 * Modern Workplace
 * Security & Cloud
 * Process Optimisation
 * Success Cases


FOLLOW US

 * 
 * 
 * 
 * 
 * 

 * Privacy
 * Terms & Conditions
 * Cookie Policy
 * Modern Slavery Act

Copyright 2024 Ricoh. All rights reserved.
Ricoh Europe PLC and its partners/We use cookies to enable optimal functioning
and performance, for audience measurement and to understand how users navigate
the site. This allows us to improve your site visit and offer you personalised
advertising based on your navigation and profile. By clicking "Accept All
Cookies", you consent to cookies on your device for these purposes. By clicking
"Reject All", you refuse all cookies, except those that are necessary for the
operation of the site. You can select the cookies that you want to activate
under "Manage Preferences". Your consent preference will remain for a period of
six months. You can withdraw your consent or modify your preferences at any time
via the "Cookie Management" section of the site. Cookie Policy
Manage Preferences Reject All Accept All Cookies



PRIVACY PREFERENCE CENTER

When you visit any website, it may store or retrieve information on your
browser, mostly in the form of cookies. This information might be about you,
your preferences or your device and is mostly used to make the site work as you
expect it to. The information does not usually directly identify you, but it can
give you a more personalized web experience. Because we respect your right to
privacy, you can choose not to allow some types of cookies. Click on the
different category headings to find out more and change our default settings.
However, blocking some types of cookies may impact your experience of the site
and the services we are able to offer.
Accept All Cookies


MANAGE CONSENT PREFERENCES

STRICTLY NECESSARY COOKIES

Always Active

These cookies are necessary for the website to function and cannot be switched
off in our systems. They are usually only set in response to actions made by you
which amount to a request for services, such as setting your privacy
preferences, logging in or filling in forms. You can set your browser to block
or alert you about these cookies, but some parts of the site will not then work.
These cookies do not store any personally identifiable information.

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PERFORMANCE COOKIES

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and
improve the performance of our site. They help us to know which pages are the
most and least popular and see how visitors move around the site. All
information these cookies collect is aggregated and therefore anonymous. If you
do not allow these cookies we will not know when you have visited our site, and
will not be able to monitor its performance.

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TARGETING COOKIES

Targeting Cookies

These cookies may be set through our site by our advertising partners. They may
be used by those companies to build a profile of your interests and show you
relevant adverts on other sites. They do not store directly personal
information, but are based on uniquely identifying your browser and internet
device. If you do not allow these cookies, you will experience less targeted
advertising.

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