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NEED HELP?


ALL YOUR FREQUENTLY ASKED QUESTIONS - ANSWERED!


TOP QUESTIONS


WHEN WILL I RECEIVE MY ONLINE ORDER?



CLICK & COLLECT: Your order will take between 4-6 working days* to arrive at
store ready for you to collect. You can track your order online under my account
and we will also notify you via email when your order has been received, when
your order has been shipped and again when your order has reached the store you
have selected. We will also email you to remind you to collect your order if you
have not collected it after 7 days, and again after 14 days (only for Click +
Collect Courier delivery options).

PARGO PICK-UP POINT: Your order will take between 2-4 working days* to arrive at
a collection point ready for you to collect. Shop online and collect your parcel
from a convenient Pargo Pickup Point instead of waiting for your home delivery.
Enjoy the flexibility of collecting parcels whenever it suits you, including on
weekends and after work at hundreds of popular collection points nationwide.
Parcels are tracked at all times and stored in a safe and secure area.

DOOR TO DOOR: Your order will take between 3-5 working days* to get to you. You
can track your order online under my account and we will also notify you via
email when your order has been received, when your order has been shipped and
again when your order has been delivered.


DOES MR PRICE OFFER LAY-BY?



Yes! Lay-by is a shopping agreement between you and Mr Price. It lets you choose
product that you love, set it aside and pay for it over 3 months. There are no
credit checks and no interest. We keep your selected items safe until you’ve
paid the full amount, then you collect your items! For more information on
Lay-By, please click here.


WHAT IS SCAN TO PAY?



Scan to pay is the next-level when it comes to easy, contactless payments. All
you need is your phone, the Mr Price app and you’re ready to scan and pay! No
more wallets, cards, cash and unnecessary contact. You can also link your Mr
Price Money account to your app to make payments.


CAN I PAY MY ACCOUNT IN-STORE?



Yes, you will be able to pay your account in-store however, we have four easy
payment options you can use without leaving your house. You can pay your account
by visiting mrpmoney.com, using your Mr Price app, by dialing *120*410# or using
online banking.

Back to top


HOW TO SHOP ONLINE


HOW DO I SHOP ONLINE WITH MR PRICE?



It is really easy!

 * Whether you’re on your mobile phone or PC, getting started with us is a
   breeze. Simply register to unlock a world of shopping at your fingertips.
 * Once you’re in, feel free to explore our site and discover items that catch
   your eye. When you’ve made your choice, click on the “Add to Bag” button to
   secure your selection. Please note, some items may require you to pick your
   preferred colour and size.
 * Next up is the checkout process. Here, you’ll be prompted to choose your
   delivery option. After that, you can select your preferred payment method
   (for more information, please refer to our payment options).
 * Upon completion of your purchase, we’ll promptly send you an SMS or email to
   confirm that we’ve received your order. But that’s not all - we’ll also keep
   you updated on the status of your order every step of the way. Happy
   shopping!


CAN I SHOP ONLINE USING YOUR APP?



Yes, you can! You get R100 off your first order on the Mr Price app! Simply use
the coupon MRP100 at checkout. find out more about the Mr Price here


HOW DO I SEARCH FOR SOMETHING SPECIFIC IN THE MR PRICE ONLINE STORE?



There are two ways to find what you're looking for.

 * You can select the category that you want to shop in (Ladies, Mens or Kids)
   and then you can shop by brand (e.g. RT, Oakridge, RED. REDX) or by
   sub-category (e.g. dresses, shoes, maternity). Once you have selected what
   you want to view, you can sort it in a number of ways. For example, you can
   sort from lowest price to highest price, and you can ask that only the sizes
   that you want to shop for are shown to you. You can also choose how many
   items are shown per page as well as how many items are shown per row.
 * You can type in what you are looking for using the search icon at the top of
   the page and we will show you any items that relate to your search criteria.
   Our online store is separate from our physical stores, and as such, items
   that are available online may not be available in-store or vice versa.


HOW DO I SELECT THE RIGHT SIZE FOR ME?



A good place to start is with our Mr Price Fit Guide which will tell you all
about the fits of our Mr Price brands. Or, once you have selected the product
you want to purchase, you can click on the "View Size Chart" button next to the
product image. This will show you a chart that will help you select the correct
size for your dimensions. If you buy an item and you are not happy with the fit,
you are more than welcome to return it to any Mr Price store for free, or return
it via courier, subject to our returns terms and conditions.


WHAT IF I ORDER SOMETHING THAT IS OUT OF STOCK?



You will only be able to order merchandise that is instock. If your size is not
available, then you will not be able to select that size. However if we find an
item is in stock but not suitable for sale, for reasons beyond our control, we
will remove it from your bag and ship the order excluding that item and refund
the value of the removed item. Should you have an item in your bag that was in
stock but subsequently is out of stock, you will be prompted to remove the out
of stock items before proceeding to check out.


IS IT SAFE TO SHOP ONLINE WITH MR PRICE?



Mr Price subscribes to the highest security and encryption standards, allowing
our customers to shop with absolute peace of mind!

 * Card payments - Through the use of 3D Secure / Payer Authentication, online
   card payments are now authenticated and verified, allowing for protection
   against any unauthorized use should your card be lost or stolen.
 * Instant EFT - We have partnered with instant EFT solution Ozow, formerly
   known as i-Pay to bring you an easier way of paying online from the comfort
   of your home.
   
   * No need to register with Ozow to pay nor download any app, simply use your
     existing cellphone/online bank details to pay via Ozow.
   * Ozow is a seamless, hassle-free and instant method of settling your
     outstanding account, making the loading process quick and easy within
     seconds. Ozow allows you to make payments from any of your online bank
     accounts e.g. savings account, credit card account, cheque account, etc.
     Tyme and African Bank have also been introduced to the Ozow platform,
     offering you to make payments with any of the 8 major banks in South
     Africa.
   * All you need to pay via Ozow is an online bank account. The payment is made
     immediately (no need to email proof of payment), allowing us to process
     your payment faster, with no added costs to you.
 * Scan to Pay - We are fully PCI compliant and follow the strictest safety and
   security measures to ensure your safety when shopping online and in-store.
   Your online profile is password protected but we still recommend that you
   ensure your device uses some form of lock screen protection (pin, pattern or
   biometric).


WHAT IS 3D SECURE / PAYER AUTHENTICATION?



3D Secure or Payer Authentication (MasterCard® SecureCode™ and Verified by Visa)
provides an additional layer of security and protects you, the cardholder, when
making an online purchase using a debit or credit card. Your bank identifies you
using a previously selected One-Time Pin or password and therefore knows that
it's you shopping online. In doing so, no fraudulent transactions can be made if
your card has been lost or stolen - giving you more control of your shopping
experience.

You can shop in total confidence knowing that your credit card details are safe
and secure.


HOW DO YOU REGISTER WITH 3D SECURE / PAYER AUTHENTICATION?



The following banks have pre-enrolled all Visa and MasterCard credit cards.

All you need to do is follow the instructions below to check / activate your
card now at no extra cost!

Absa - check / activate your card
Nedbank - check / activate your card
Standard Bank - check / activate your card

FNB:
Log on to your FNB Online Banking profile and follow these prompts:

 * Select the "My Bank Accounts" tab
 * Select the "My Cards" sub tab
 * Click on "Activate Now" in the "Verified by Visa" column for the card that
   you would like to activate
 * Capture the relevant details
 * You will be sent an OTP to your mobile phone which you will then need to
   enter on your online banking profile

Once done, your card will be activated for 3D Secure/Payer Authentication online
banking.

Investec:
Please use your credit card pin when prompted to submit the one-time password
(OTP).

To find out more about 3D Secure / Payer Authentication or if you are
experiencing any difficulties upon checkout, feel free to contact our customer
care on 0800 212 5353.


MY BANK IS NOT LISTED, HOW DO I ENROLL FOR 3D SECURE / PAYER AUTHENTICATION?



Please contact your bank to find out how you can enroll for 3D Secure or Payer
Authentication on your credit card. Certain credit card issuers, such as
American Express and Diners Club, do not subscribe to 3D Secure / Payer
Authentication yet. These cardholders will not be required to enter a One-Time
Pin or Password when shopping online.


WHAT ARE THE DIFFERENT PAYMENT OPTIONS THAT I HAVE FOR PURCHASING FROM MR PRICE
ONLINE?



You have five different options:

 1. You can pay using a credit card;
 2. You can pay using a cheque or debit card (only eCommerce enabled debits
    cards are currently supported.);
 3. You can pay using your Mr Price Money account;
 4. You can pay using an electronic Mr Price Gift Card in full or together with
    another payment method;
 5. You can pay using Ozow Instant EFT


WHAT IS OZOW INSTANT EFT?



Ozow is a seamless, hassle-free and instant method of settling your outstanding
account, making the loading process quick and easy within seconds. Ozow allows
you to make payments from any of your online bank accounts e.g. savings account,
credit card account, cheque account, etc. Tyme and African Bank have also been
introduced to the Ozow platform, offering you to make payments with any of the 8
major banks in South Africa.
How to pay with Ozow:




Why did we change our Manual EFT process?
We believe that paying online should be simple, speedy and safe. In the past,
our Manual EFT option meant you had to wait up to 48 hours for your payment to
clear, which meant a delay in your delivery. The process also required you to
use your order number as your reference, which led to a lot of mistakes. An
all-round inconvenient process! Which is why we have added a new Instant EFT
payment option provided by Ozow.


WHAT IF I AM UNHAPPY WITH MY PURCHASE?



We'll be sad to hear that but happy to help! You can return any item for free to
one of our Mr Price stores, or you can return it via Courier who will collect
from you. See "How can I return my order or part of my order?" for an
explanation on return procedures and costs or view our Returns Terms and
Conditions.


HOW CAN I CONTACT MR PRICE?



The easiest way is to chat with us using the live chat on our website, drop us a
line on 0800 212 535 or leave us a message on our help page. We'll get back to
you right away! You can also now chat to us on WhatsApp! Simply add +27 64 584
1000 as a contact on your phone, message us and say Hi! There are many cool
features to take advantage of. You can:

 1. Track your order
 2. Search for products
 3. See what’s new
 4. Find a store
 5. Get info on downloading the Mr Price app
 6. Chat to someone from Customer Care


CAN YOU HELP? I'VE FORGOTTEN MY PASSWORD!



Sure thing! Simply click on the "FORGOT PASSWORD?"" link on the "Sign In" page.
We will then email you a link where you can reset a new password. You will be
given three chances to enter the correct password, after which your profile will
be locked. If this happens, you will need to contact us and we'll send you an
email with a link to reset your password.


HOW DO I SIGN-UP FOR A NEWSLETTER?



Simply enter your email address in the "Hook me up with fashion news" section at
the bottom of our website. You can select the type of content you want to
receive (Ladies, Mens, Kids or everything). If at any time you want to stop
getting our newsletter, click on the "update preferences" button at the bottom
of the any of your emails to stop any unwanted emails or you can simply
"unsubscribe" from all newsletters.


HOW DO I KNOW IF AN MR PRICE COMPETITION IS GENUINE?



Competitions run by Mr Price will only ever be posted on our official website:
www.mrp.com and our official social media pages using @mrpfashion on Facebook,
Instagram, Twitter. If someone phones you to tell you about a new Mr Price
competition, and asks you to pay an entry fee, it won’t be rude to hang up.
That’s a scam call! The only time someone from Mr Price will call you is to
notify you that have won a competition that you entered, via the correct
channels.


DO I NEED TO PAY A FEE WHEN APPLYING FOR A JOB AT MR PRICE?



Nope. Never. Not even ever! We will never ask for your banking details or an
application or interview fee for a Mr Price job. We will only advertise
potential positions on our official website: www.mrpcareers.com, our @MRPCareers
social media pages or our @MRPFashion social media pages - Facebook, Instagram
and Twitter. We also have a business page on Linked-In where we post job
opportunities under the JOBS tab:
https://www.linkedin.com/company/mr-price-group/jobs. Remember, if it doesn’t
say Mr Price Careers, it’s not us!

Back to top


DELIVERIES & RETURNS


HOW WILL MY ORDER GET DELIVERED TO ME?



You can choose between three super convenient delivery options:

 1. We can deliver to your nearest Mr Price store with our Click + Collect
    option. If you select this option you will need to select the specific store
    from a list that we will show you when you are processing your online order.
    Get FREE store delivery with Click + Click economy on orders over R350!
 2. We can deliver to your chosen Pargo Pickup Point. Enjoy the flexibility of
    collecting parcels whenever it suits you, including on weekends and after
    work at hundreds of popular collection points nationwide.
 3. We can also deliver to your home or work with our Door to Door option. There
    are certain outlying areas in South Africa where orders may potentially be
    delayed.

PLEASE NOTE: All orders that include a cellular device will be delivered
straight to your door. Don’t forget, you will need to show your ID book, smart
card or driver’s license when your delivery arrives.


HOW MUCH WILL DELIVERY COST ME?



DeliveryHow much will it cost?How long will it take?Click & Collect
EconomyR104-6 Working DaysPargo Pickup Point - New!R452-4 Working DaysDoor to
Door EconomyR453-5 Working DaysDoor to Door Economy: Cellular OrderR1505-7
Working Days


WHEN WILL I RECEIVE MY ONLINE ORDER?



CLICK & COLLECT: Your order will take between 4-6 working days* to arrive at
store ready for you to collect. You can track your order online under my account
and we will also notify you via email when your order has been received, when
your order has been shipped and again when your order has reached the store you
have selected. We will also email you to remind you to collect your order if you
have not collected it after 7 days, and again after 14 days (only for Click +
Collect Courier delivery options).

PARGO PICK-UP POINT: Your order will take between 2-4 working days* to arrive at
a collection point ready for you to collect. Shop online and collect your parcel
from a convenient Pargo Pickup Point instead of waiting for your home delivery.
Enjoy the flexibility of collecting parcels whenever it suits you, including on
weekends and after work at hundreds of popular collection points nationwide.
Parcels are tracked at all times and stored in a safe and secure area.

DOOR TO DOOR: Your order will take between 3-5 working days* to get to you. You
can track your order online under my account and we will also notify you via
email when your order has been received, when your order has been shipped and
again when your order has been delivered.


DO I NEED TO SHOW ANYTHING WHEN MY CELLULAR ORDER IS DELIVERED?



Yes, you will need to show your ID book or smart card, driver’s license or
passport and proof of address. This is for our customers protection to ensure
your device lands in the correct hands and to facilitate the Rica process.


WHERE IS MY ORDER?



To track your order, you can choose from the following:

 * Download the Mr Price app from the Google Play or Apple App store, sign in
   and check “My Orders” to see the status of your orders.
 * You can also track the status of your order by logging into your profile on
   mrp.com and clicking on "My Orders". Once you have selected the order that
   you wish to track, you will be able to see if your order has been received by
   us, if it has been shipped to you and if it has arrived at the store of your
   choice.
 * You will be able to track whether the order has been delivered to the address
   that you have chosen. We will also send you emails to let you know how your
   order is progressing. You can also contact us if you would like help with
   tracking your order.


HOW CAN I CANCEL MY ORDER?



We'll be sad that you want to cancel your order but happy to help! All you need
to do is contact our Call Centre agents on 0800 212 535 or drop us a mail at
help@mrp.com , include your order number and request and we will be able to
cancel your order and refund the payment using the original payment method.


HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY REFUND?



It all depends on the payment method you used when you placed your order. Here
are the different times based on the different payment options:

 * Credit Card: This will take 5-7 working days (excluding weekends and public
   holidays) to reflect in your account.
 * Mr Price Money Account: This will take 24-48 hours to reflect in your
   account.
 * Gift Card & EFT Payments: It will take 24-48 hours for a voucher to be
   emailed to you.


CAN I RETURN ANY MERCHANDISE?



The easiest way to return your order is to drop it off at your nearest Mr Price
clothing store for FREE (conditions apply).

 * You can also return your order via Courier. Please contact customer care on
   0800 212 535 should you wish to arrange a return via courier. Please note
   that the cost of the courier will be deducted from your refund.
 * Please note we do not accept returns for certain items like Underwear and
   Earrings. Not sure? Checkout out our returns policy.
 * Please note cellular devices can only be returned if there is a valid
   technical fault, or if the device is still in the box with the packaging seal
   unopened. Please make sure you’re happy with your purchase before breaking
   the seal. Checkout our returns policy for more info. To process a return
   please contact customer care on 0800 212 535 , they will direct you to the
   nearest Mr Price Cellular store.


In an effort to help lessen our carbon footprint, we no longer provide printed
invoices in order parcels. Please make sure you download your order invoice from
your profile to present at the cash desk in-store when returning your items.
When logged in on the website, look for your name and profile icon at the top of
the page and go to “My Orders”. Open the order you have placed and select
“Download Receipt”. Associates in store require this proof of purchase before a
return can be actioned.


HOW LONG WILL I HAVE TO RETURN MY ORDER?



You can return any item for free to one of our Mr Price stores, or you can
return it via Courier who will collect from you. Please remember that if you are
not happy with any of your items in your order, you will have 30 days from date
of delivery in order to return these items.


HOW MUCH WILL IT COST ME TO RETURN MY ORDER?



Returning your order to any one of our Mr Price clothing stores is totally FREE.
If you choose to return your order via the Post Office, you will be charged
standard SAPO rates to return your parcel to us. If you choose to return your
merchandise using our Courier service, we will advise you on the cost of the
return while you are processing your return online, as the cost will vary
depending on your location. We do not refund delivery costs, no matter which
channel you decide to use to return your merchandise.


HOW CAN I RETURN MY ORDER OR PART OF MY ORDER?



You have two options to return your order:

 1. You can return it to your nearest Mr Price clothing store for free
    (conditions apply). This is the easiest method.

 2. You can also return your order via the Post Office or via Courier. If you
    choose one of these options you will need to pay for the cost of the return.
    To make a return using one of these channels you will need to package your
    return and insert the return confirmation page into the package (you can
    either print the return confirmation online or you can fill in the printed
    one that we sent you with your order). Please make sure that the address is
    legible on the package:
    
    Mr Price Returns DC
    222 Umgeni Road
    Greyville
    Durban
    KZN
    4001
    South Africa
    
    If you select the Post Office option:
    
    Then drop off at your nearest Post Office. Note: you will need to pay the
    Post Office directly when you hand the package over to them. Also note that
    it may take up to two weeks for the Post Office to get the return package to
    us.
    
    If you select the Courier option:
    
    The courier will collect from you at your designated address. Note, you will
    not need to pay the courier directly for returning your merchandise, we will
    pay the courier and deduct the cost from your final credit once we have
    received and processed your returned merchandise. Make sure that you insert
    the return confirmation page into the package (you can either print the
    return confirmation online or you can fill in the printed one that we sent
    you with your order).

We can help you right here, right now. So if you want to return items via
post/courier or have any other questions, just click on the "Need any help?" tab
at the bottom of the page.

Psst! Don’t forget…

 * All return items must be in good condition with barcodes still attached.
 * If you return items via post/courier you’ll need to pay the cost of the
   return.
 * You’ll find your proof of purchase form in your delivery bag or you can print
   it from your order history once you’ve logged in.
 * You’ll only get your cash back once we’ve received your items and checked
   that they’re in good condition. If you’ve paid via EFT, we’ll issue you with
   a Gift card to the value of your credit.
 * Sorry! We can’t accept returns on pierced jewellery, underwear or cosmetics –
   unless they arrived damaged.


CAN I RETURN MY ORDER TO A MR PRICE HOME OR A MR PRICE SPORT STORE?



No, you can only return your order to a Mr Price clothing store. For your
nearest Mr Price store, use our store locator service online. service online.
Please note, cellular device returns can only be processed at Mr Price Cellular
stores and certain Mr Price stores. Please contact customer care on 0800 212 535
and they will direct you to the nearest store.


WHAT HAPPENS IF THERE IS NOBODY TO RECEIVE MY ORDER WHEN THE COURIER DELIVERS TO
ME?



The Courier will make an attempt to call you and arrange a date and time that is
suitable for you to receive your delivery. After a second delivery attempt the
Courier will return your order to Mr Price, and you will be credited for your
purchase minus the cost of delivery and the cost of returning the package to us.


CAN I SELECT SOMEBODY TO RECEIVE MY ORDER FOR ME IF I AM NOT GOING TO BE THERE
WHEN THE COURIER SERVICE DELIVERS TO ME?



Yes you can, but do note that we will not accept responsibility for anyone who
receives your order at your chosen address, that is not authorised to do so.

Please note, for cellular purchases you will need to be present to receive your
order. This is for our customers protection to ensure your device lands in the
correct hands.


HOW WILL I BE CREDITED FOR MY RETURN?



If you return your merchandise to one of our stores, we will credit you
immediately as follows (subject to our Returns Terms and Conditions):

 * If you purchased using a credit card or a cheque/debit card we will refund
   the card that you used. Please make sure that you bring the card that you
   used to purchase your merchandise with you so that we can process the credit
   for you, failing which we will have to issue you with a Gift card to the
   value of your credit.
 * If you purchased using your Mr Price money account, we will credit your
   account or issue you with a Gift Card to the value of your credit;
 * If you purchased using cash, we will credit you with cash or we will issue
   you with a Gift card to the value of your credit;
 * If you purchased using a Gift card we will issue you with another Gift card
   to the value of your credit;
 * If you purchased via Instant EFT, we will attempt to refund you back in into
   your account or issue you with a Gift card to the value of your credit.

Note: You will need to bring along your proof of purchase with you (you can
either print this from your account profile online or you can bring along the
delivery note that would have been included in your delivery parcel).

If you return your order via the Post Office or Courier, then:

 * We will only process your credit once we have received and processed your
   return. This may take up to 14 days.
 * You will only be credited for the merchandise that you have returned if it is
   in the same condition that it was before it was delivered to you. We will not
   refund you the delivery cost, and the return cost (in the case of a courier
   return) will be deducted from the value of your credit.
 * If you purchased using a credit card or a cheque card we will refund the card
   that you used.
 * If you purchased using your Mr Price money account, we will credit your
   account or issue you with an electronic Gift Card to the value of your
   credit;
 * If you purchased using cash, we will issue you with an Electronic Gift card
   to the value of your credit;
 * If you purchased using a Gift card we will issue you with an Electronic Gift
   card to the value of your credit;
 * If you purchased via Instant EFT, we will attempt to refund you back in into
   your account or issue you with a Gift card to the value of your credit.


WHAT IF I RECEIVED A DAMAGED OR SOILED ITEM?



Should you receive a damaged or soiled item you will be requested to take a pic
of the damaged/soiled item and fill out a Return Enquiry on our Help page. A
Customer Care agent will then contact you regarding the return, replacement or
refund.


WHAT IF I RECEIVE AN ITEM WITH A FACTORY FAULT?



Should you receive an item with a factory fault , you will be requested to take
a pic of the item and fill out a Return Enquiry on our Help page. A Customer
Care agent will then contact you regarding the return, replacement or refund of
the item.


DOES MRPRICE.COM INCLUDE ANY OF THE IMPORT CUSTOMS, DUTIES AND/OR TAXES?



No, we do not include any of the import customs, duties or taxes. Each country
is different and the recipient will be responsible for the respective import
customs, duties or taxes charged in their country. Delivery cost is included and
can be seen here.

Back to top


GIFT CARDS


HOW DO I BUY AN ELECTRONIC GIFT CARD?



It's really easy! Simply follow the easy steps by clicking on the Gift card
link. You can choose the value of the voucher you want to send; you can also
choose who you want to send it to, how you want to send it (via e-mail or sms)
and you can even personalise the voucher with a note from yourself. Once the
recipient has received the voucher, they can redeem it by entering the unique
code into the promotion code area of the checkout page. What's more, if the
recipient wants to spend more than the value of the gift card, they can top-up
their purchase with another form of payment such as a credit card. Still got
questions? Call us on 0800 212 535 or contact us on our Help page.


I WANT TO SEND A GIFT TO SOMEONE. CAN I SEND MY PURCHASE TO ANOTHER RECIPIENT?



Of course you can. Simply enter the address of the person and their name when
you select your shipping option (you will need to select the Courier option to
do so).


HOW DO I REDEEM AN ELECTRONIC GIFT CARD?



Simply select the merchandise that you wish to buy by adding it to your cart and
then proceeding with your checkout. On the Bag Summary page you will be given
the option to enter your voucher number. Make sure that you enter the code
correctly - and then you are done! The gift card value will automatically be
deducted from your purchase value. You can then top up your purchase with
another payment type like your Mr Price Money account or a credit card, if you
need to.


HOW DO I REDEEM A COUPON OR VOUCHER?



It's really easy. Select the items that you wish to purchase by adding them to
your bag. Once you click through to your bag, you can enter your voucher or
coupon number into the field provided. Make sure you enter the code exactly
right - once you have done so the voucher or coupon terms will automatically be
included in your transaction.

Back to top


CONTACT US

Need to ask us something about an order or your Mr Price Money Account? Simply
get in touch with the details below.

Mr Price Money account
0861 066 639

Order & delivery
0800 212 535

Talk to us on WhatsApp
Say hi!

Give us a shout online

 * Get help from Mr Price on Facebook
 * Get help from Mr Price on Twitter


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 * Partner up with Mr Price

Mr Price Money
 * Open an account
 * Application status
 * Pay my account
 * Airtime & Data
 * Mr Price Cellular
 * Mr Price Insurance

Mr Price Group
 * About us
 * Investors
 * Sustainability
 * Careers
 * Terms & Conditions
 * Privacy policy
 * Message Disclaimer

Need help?
 * +27 64 584 1000
 * How to shop online
 * How to get Free Delivery
 * How to pay with Ozow
 * Delivery & Returns
 * Size guides
 * FAQ’s
 * Contact us




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