URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign...
Submission: On April 28 via api from US — Scanned from DE

Summary

This website contacted 23 IPs in 3 countries across 16 domains to perform 113 HTTP transactions. The main IP is 141.193.213.20, located in United States and belongs to CLOUDFLARESPECTRUM Cloudflare, Inc., US. The main domain is www.egain.com.
TLS certificate: Issued by Go Daddy Secure Certificate Authority... on January 10th 2023. Valid for: a year.
This is the only time www.egain.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
50 141.193.213.20 209242 (CLOUDFLAR...)
19 2a00:1450:400... 15169 (GOOGLE)
2 138.199.37.227 60068 (CDN77 ^_^)
1 2606:4700::68... 13335 (CLOUDFLAR...)
2 13.32.121.33 16509 (AMAZON-02)
7 2a00:1450:400... 15169 (GOOGLE)
3 2a00:1450:400... 15169 (GOOGLE)
1 2606:4700::68... 13335 (CLOUDFLAR...)
3 2620:1ec:c11:... 8068 (MICROSOFT...)
1 2600:9000:225... 16509 (AMAZON-02)
2 2a00:1450:400... 15169 (GOOGLE)
6 2a00:1450:400... 15169 (GOOGLE)
1 2a02:26f0:350... 20940 (AKAMAI-ASN1)
1 2400:52e0:1e0... 200325 (BUNNYCDN)
3 2a00:1450:400... 15169 (GOOGLE)
1 2600:9000:20e... 16509 (AMAZON-02)
3 3 2620:1ec:21::14 8068 (MICROSOFT...)
1 13.107.42.14 8068 (MICROSOFT...)
1 18.66.112.89 16509 (AMAZON-02)
2 2001:4860:480... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
2 2a00:1450:400... 15169 (GOOGLE)
3 2a00:1450:400... 15169 (GOOGLE)
113 23
Apex Domain
Subdomains
Transfer
52 egain.com
www.egain.com
hd.egain.com
649 KB
19 googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 114
444 KB
8 gstatic.com
fonts.gstatic.com
www.gstatic.com
605 KB
7 google.com
www.google.com — Cisco Umbrella Rank: 16
30 KB
5 google-analytics.com
www.google-analytics.com — Cisco Umbrella Rank: 91
region1.google-analytics.com — Cisco Umbrella Rank: 1718
21 KB
4 linkedin.com
px.ads.linkedin.com — Cisco Umbrella Rank: 733
www.linkedin.com — Cisco Umbrella Rank: 779
px4.ads.linkedin.com — Cisco Umbrella Rank: 6554
5 KB
3 google.de
www.google.de — Cisco Umbrella Rank: 3425
669 B
3 doubleclick.net
googleads.g.doubleclick.net — Cisco Umbrella Rank: 67
stats.g.doubleclick.net — Cisco Umbrella Rank: 166
2 KB
3 bing.com
bat.bing.com — Cisco Umbrella Rank: 519
13 KB
3 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 119
2 KB
3 printfriendly.com
cdn.printfriendly.com — Cisco Umbrella Rank: 32383
key-cdn.printfriendly.com — Cisco Umbrella Rank: 32856
18 KB
2 lfeeder.com
sc.lfeeder.com — Cisco Umbrella Rank: 25419
tr.lfeeder.com — Cisco Umbrella Rank: 54557
12 KB
1 oribi.io
cdn.linkedin.oribi.io — Cisco Umbrella Rank: 1604
367 B
1 licdn.com
snap.licdn.com — Cisco Umbrella Rank: 1365
5 KB
1 zoominfo.com
ws.zoominfo.com — Cisco Umbrella Rank: 9097
2 KB
1 jsdelivr.net
cdn.jsdelivr.net — Cisco Umbrella Rank: 474
21 KB
113 16
Domain Requested by
50 www.egain.com www.egain.com
19 www.googletagmanager.com www.egain.com
www.googletagmanager.com
7 www.google.com www.egain.com
www.gstatic.com
www.google.com
6 www.gstatic.com www.google.com
www.gstatic.com
3 www.google.de www.egain.com
3 www.google-analytics.com www.googletagmanager.com
www.google-analytics.com
3 bat.bing.com www.egain.com
bat.bing.com
3 fonts.googleapis.com www.egain.com
2 stats.g.doubleclick.net www.google-analytics.com
2 region1.google-analytics.com www.googletagmanager.com
2 px.ads.linkedin.com 2 redirects
2 fonts.gstatic.com fonts.googleapis.com
www.google.com
2 hd.egain.com www.egain.com
2 cdn.printfriendly.com www.egain.com
1 googleads.g.doubleclick.net www.googletagmanager.com
1 tr.lfeeder.com www.egain.com
1 px4.ads.linkedin.com www.egain.com
1 www.linkedin.com 1 redirects
1 cdn.linkedin.oribi.io snap.licdn.com
1 key-cdn.printfriendly.com cdn.printfriendly.com
1 snap.licdn.com www.egain.com
1 sc.lfeeder.com www.egain.com
1 ws.zoominfo.com www.egain.com
1 cdn.jsdelivr.net www.egain.com
113 24
Subject Issuer Validity Valid
*.egain.com
Go Daddy Secure Certificate Authority - G2
2023-01-10 -
2024-02-11
a year crt.sh
*.google-analytics.com
GTS CA 1C3
2023-04-03 -
2023-06-26
3 months crt.sh
cdn.printfriendly.com
R3
2023-03-16 -
2023-06-14
3 months crt.sh
sni.cloudflaressl.com
Cloudflare Inc ECC CA-3
2022-06-02 -
2023-06-01
a year crt.sh
hd.egain.com
Amazon RSA 2048 M01
2023-02-22 -
2024-02-08
a year crt.sh
www.google.com
GTS CA 1C3
2023-04-03 -
2023-06-26
3 months crt.sh
upload.video.google.com
GTS CA 1C3
2023-04-03 -
2023-06-26
3 months crt.sh
zoominfo.com
Cloudflare Inc ECC CA-3
2023-04-04 -
2024-04-03
a year crt.sh
www.bing.com
Microsoft RSA TLS CA 02
2023-02-16 -
2023-08-16
6 months crt.sh
*.lfeeder.com
Amazon RSA 2048 M01
2023-02-28 -
2023-08-07
5 months crt.sh
*.gstatic.com
GTS CA 1C3
2023-04-03 -
2023-06-26
3 months crt.sh
snap.licdn.com
DigiCert SHA2 Secure Server CA
2023-02-01 -
2024-01-31
a year crt.sh
key-cdn.printfriendly.com
R3
2023-03-16 -
2023-06-14
3 months crt.sh
linkedin.oribi.io
Amazon RSA 2048 M01
2023-02-24 -
2023-08-06
5 months crt.sh
*.g.doubleclick.net
GTS CA 1C3
2023-04-03 -
2023-06-26
3 months crt.sh
*.google.com
GTS CA 1C3
2023-04-03 -
2023-06-26
3 months crt.sh
www.google.de
GTS CA 1C3
2023-04-03 -
2023-06-26
3 months crt.sh

This page contains 3 frames:

Primary Page: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=f7a24be2-1ed3-ea11-a812-000d3a1bb78f
Frame ID: 7FD2F8541DFB0F58491F37F4FDBED7B2
Requests: 104 HTTP requests in this frame

Frame: https://www.google.com/recaptcha/api2/anchor?ar=1&k=6Lesar8UAAAAALZDuMNxfVqrS3qjv_SDHdYNyrEQ&co=aHR0cHM6Ly93d3cuZWdhaW4uY29tOjQ0Mw..&hl=de&v=4PnKmGB9wRHh1i04o7YUICeI&size=normal&cb=9lpghaqga3rd
Frame ID: 9FC0E80CDE053E52F662B9E29EC857D7
Requests: 8 HTTP requests in this frame

Frame: https://www.google.com/recaptcha/api2/bframe?hl=de&v=4PnKmGB9wRHh1i04o7YUICeI&k=6Lesar8UAAAAALZDuMNxfVqrS3qjv_SDHdYNyrEQ
Frame ID: 707D402A3225D8D29E950300A7550891
Requests: 3 HTTP requests in this frame

Screenshot

Page Title

Digital Customer Service | Best Practices | eGainAccessibility ToolsIncrease TextDecrease TextGrayscaleHigh ContrastNegative ContrastLight BackgroundLinks UnderlineReadable FontReset

Detected technologies

Overall confidence: 100%
Detected patterns
  • /wp-(?:content|includes)/

Overall confidence: 100%
Detected patterns
  • bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.js

Overall confidence: 100%
Detected patterns
  • /flickity(?:\.pkgd)?(?:\.min)?\.js

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
  • (?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)

Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js

Overall confidence: 100%
Detected patterns
  • googletagmanager\.com/gtm\.js
  • googletagmanager\.com/gtag/js

Overall confidence: 100%
Detected patterns
  • lightbox(?:-plus-jquery)?.{0,32}\.js

Overall confidence: 100%
Detected patterns
  • snap\.licdn\.com/li\.lms-analytics/insight\.min\.js

Overall confidence: 100%
Detected patterns
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Overall confidence: 100%
Detected patterns
  • jquery[.-]migrate(?:-([\d.]+))?(?:\.min)?\.js(?:\?ver=([\d.]+))?

Overall confidence: 100%
Detected patterns
  • //cdn\.jsdelivr\.net/

Overall confidence: 100%
Detected patterns
  • /recaptcha/api\.js

Page Statistics

113
Requests

99 %
HTTPS

78 %
IPv6

16
Domains

24
Subdomains

23
IPs

3
Countries

1826 kB
Transfer

4566 kB
Size

25
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 76
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1682685085153&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Dcorporate-email%26utm_campaign%3Ddcs_article_na%26uid%3Df7a24be2-1ed3-ea11-a812-000d3a1bb78f HTTP 302
  • https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D3112012%26time%3D1682685085153%26url%3Dhttps%253A%252F%252Fwww.egain.com%252Fdigital-customer-service-best-practices%252F%253Futm_source%253D1on1%2526utm_medium%253Dcorporate-email%2526utm_campaign%253Ddcs_article_na%2526uid%253Df7a24be2-1ed3-ea11-a812-000d3a1bb78f%26liSync%3Dtrue HTTP 302
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1682685085153&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Dcorporate-email%26utm_campaign%3Ddcs_article_na%26uid%3Df7a24be2-1ed3-ea11-a812-000d3a1bb78f&liSync=true HTTP 302
  • https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1682685085153&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Dcorporate-email%26utm_campaign%3Ddcs_article_na%26uid%3Df7a24be2-1ed3-ea11-a812-000d3a1bb78f&liSync=true&e_ipv6=AQJlv-lhUikZ7wAAAYfH2Me6zT-SuPjZtR7AixpnSPHacXP8d3h2dp-w2QmAumUHjWz8ABAK

113 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
www.egain.com/digital-customer-service-best-practices/
194 KB
41 KB
Document
General
Full URL
https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=f7a24be2-1ed3-ea11-a812-000d3a1bb78f
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare / WP Engine
Resource Hash
4950de5daea9849792436ddd7164045777bceea974048f44bd9d2922d196228c
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
cache-control
max-age=259200, must-revalidate
cf-cache-status
DYNAMIC
cf-ray
7bef526d69a58fe0-FRA
content-encoding
br
content-type
text/html; charset=UTF-8
date
Fri, 28 Apr 2023 12:31:24 GMT
link
<https://www.egain.com/wp-json/>; rel="https://api.w.org/" <https://www.egain.com/wp-json/wp/v2/pages/23396>; rel="alternate"; type="application/json" <https://www.egain.com/?p=23396>; rel=shortlink
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
referrer-policy
origin
server
cloudflare
strict-transport-security
max-age=63072000
vary
Accept-Encoding Accept-Encoding Accept-Encoding
x-content-type-options
nosniff
x-frame-options
SAMEORIGIN
x-pass-why
custom-args
x-powered-by
WP Engine
x-ua-compatible
IE=edge
x-xss-protection
1; mode=block
trp-floater-language-switcher.css
www.egain.com/plugins/translatepress-multilingual/assets/css/
5 KB
1 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/translatepress-multilingual/assets/css/trp-floater-language-switcher.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=f7a24be2-1ed3-ea11-a812-000d3a1bb78f
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
44ea170fc87aae5f8c85e610296bac297b3d621292adc4cbec9e0b0d3a2e681b
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Fri, 28 Apr 2023 12:31:24 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
br
age
163448
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Fri, 17 Mar 2023 22:07:45 GMT
server
cloudflare
etag
W/"6414e4b1-131e"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
text/css
access-control-allow-origin
*
cache-control
public, max-age=31536000
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray
7bef5272cec08fe0-FRA
trp-language-switcher.css
www.egain.com/plugins/translatepress-multilingual/assets/css/
3 KB
861 B
Stylesheet
General
Full URL
https://www.egain.com/plugins/translatepress-multilingual/assets/css/trp-language-switcher.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=f7a24be2-1ed3-ea11-a812-000d3a1bb78f
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
8eeafb86d8ce986b8bdc835861dc294481f69b714b05c3427b26133ffdff755f
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Fri, 28 Apr 2023 12:31:24 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
br
age
163448
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Fri, 17 Mar 2023 22:07:45 GMT
server
cloudflare
etag
W/"6414e4b1-a6b"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
text/css
access-control-allow-origin
*
cache-control
public, max-age=31536000
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray
7bef5272cebc8fe0-FRA
style.css
www.egain.com/egain/
0
132 B
Stylesheet
General
Full URL
https://www.egain.com/egain/style.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=f7a24be2-1ed3-ea11-a812-000d3a1bb78f
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare / WP Engine
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Fri, 28 Apr 2023 12:31:24 GMT
x-cache-group
normal
x-content-type-options
nosniff
strict-transport-security
max-age=63072000
x-cacheable
YES:31536000.000
cf-cache-status
HIT
age
163448
x-powered-by
WP Engine
content-encoding
br
x-cache
HIT: 70
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Mon, 13 Mar 2023 03:12:44 GMT
server
cloudflare
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding,Cookie
x-frame-options
SAMEORIGIN
content-type
text/css; charset=UTF-8
cache-control
max-age=31536000, must-revalidate
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray
7bef5272cebe8fe0-FRA
expires
Thu, 25 Apr 2024 13:58:36 GMT
style.css
www.egain.com/egain-child/
1 B
246 B
Stylesheet
General
Full URL
https://www.egain.com/egain-child/style.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=f7a24be2-1ed3-ea11-a812-000d3a1bb78f
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare / WP Engine
Resource Hash
01ba4719c80b6fe911b091a7c05124b64eeece964e09c058ef8f9805daca546b
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Fri, 28 Apr 2023 12:31:24 GMT
x-cache-group
normal
x-content-type-options
nosniff
strict-transport-security
max-age=63072000
x-cacheable
YES:31536000.000
cf-cache-status
HIT
age
163448
x-powered-by
WP Engine
x-cache
HIT: 70
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
content-length
1
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Mon, 13 Mar 2023 03:16:32 GMT
server
cloudflare
vary
Accept-Encoding,Cookie
x-frame-options
SAMEORIGIN
content-type
text/css; charset=UTF-8
cache-control
max-age=31536000, must-revalidate
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
accept-ranges
bytes
cf-ray
7bef5272cec18fe0-FRA
expires
Thu, 25 Apr 2024 13:58:36 GMT
all.min.css
www.egain.com/egain/assets/fonts/fontawesome/css/
58 KB
13 KB
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Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=f7a24be2-1ed3-ea11-a812-000d3a1bb78f
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Response headers

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strict-transport-security
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11 KB
3 KB
Stylesheet
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Full URL
https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=f7a24be2-1ed3-ea11-a812-000d3a1bb78f
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Response headers

date
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strict-transport-security
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23 KB
Stylesheet
General
Full URL
https://www.egain.com/egain/assets/css/style.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=f7a24be2-1ed3-ea11-a812-000d3a1bb78f
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Security Headers
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accept-language
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User-Agent
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Response headers

date
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strict-transport-security
max-age=63072000
x-content-type-options
nosniff
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content-encoding
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server
cloudflare
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422 B
Stylesheet
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Full URL
https://www.egain.com/egain-media/oceanwp-webfonts-css/54e4dbec225310932e45306345a8c89d.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=f7a24be2-1ed3-ea11-a812-000d3a1bb78f
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TLS 1.3, , AES_128_GCM
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cloudflare /
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accept-language
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https://www.egain.com/
User-Agent
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Response headers

date
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strict-transport-security
max-age=63072000
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server
cloudflare
etag
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cf-ray
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51 KB
5 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/pojo-accessibility/assets/css/style.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=f7a24be2-1ed3-ea11-a812-000d3a1bb78f
Protocol
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cloudflare /
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accept-language
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https://www.egain.com/
User-Agent
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Response headers

date
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strict-transport-security
max-age=63072000
x-content-type-options
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HIT
content-encoding
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server
cloudflare
etag
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cf-ray
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www.egain.com/plugins/sassy-social-share/public/css/
10 KB
3 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/sassy-social-share/public/css/sassy-social-share-public.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=f7a24be2-1ed3-ea11-a812-000d3a1bb78f
Protocol
H2
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cloudflare /
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Security Headers
Name Value
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accept-language
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Referer
https://www.egain.com/
User-Agent
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Response headers

date
Fri, 28 Apr 2023 12:31:24 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
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HIT
content-encoding
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server
cloudflare
etag
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cf-ray
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www.egain.com/plugins/cookie-notice/css/
5 KB
1 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/cookie-notice/css/front.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=f7a24be2-1ed3-ea11-a812-000d3a1bb78f
Protocol
H2
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Name Value
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accept-language
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User-Agent
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Response headers

date
Fri, 28 Apr 2023 12:31:24 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
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origin
last-modified
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server
cloudflare
etag
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x-frame-options
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cf-ray
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custom.min.css
www.egain.com/egain-child/css/
86 KB
14 KB
Stylesheet
General
Full URL
https://www.egain.com/egain-child/css/custom.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=f7a24be2-1ed3-ea11-a812-000d3a1bb78f
Protocol
H2
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Software
cloudflare /
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
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Referer
https://www.egain.com/
User-Agent
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Response headers

date
Fri, 28 Apr 2023 12:31:24 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
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age
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alt-svc
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x-xss-protection
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origin
last-modified
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server
cloudflare
etag
W/"641cbe09-1569f"
vary
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x-frame-options
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cf-ray
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widgets.css
www.egain.com/plugins/ocean-extra/assets/css/
50 KB
7 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/ocean-extra/assets/css/widgets.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=f7a24be2-1ed3-ea11-a812-000d3a1bb78f
Protocol
H2
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cloudflare /
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
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User-Agent
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Response headers

date
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strict-transport-security
max-age=63072000
x-content-type-options
nosniff
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HIT
content-encoding
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alt-svc
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origin
last-modified
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server
cloudflare
etag
W/"6414df6f-c9a7"
vary
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x-frame-options
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content-type
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cf-ray
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jquery.min.js
www.egain.com/includes/js/jquery/
88 KB
31 KB
Script
General
Full URL
https://www.egain.com/includes/js/jquery/jquery.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=f7a24be2-1ed3-ea11-a812-000d3a1bb78f
Protocol
H2
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TLS 1.3, , AES_128_GCM
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141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
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Software
cloudflare /
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Security Headers
Name Value
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Request headers

accept-language
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Referer
https://www.egain.com/
User-Agent
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Response headers

date
Fri, 28 Apr 2023 12:31:24 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
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content-encoding
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alt-svc
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x-xss-protection
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origin
last-modified
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server
cloudflare
etag
W/"6408d5ed-15ed7"
vary
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x-frame-options
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permissions-policy
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cf-ray
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jquery-migrate.min.js
www.egain.com/includes/js/jquery/
13 KB
5 KB
Script
General
Full URL
https://www.egain.com/includes/js/jquery/jquery-migrate.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=f7a24be2-1ed3-ea11-a812-000d3a1bb78f
Protocol
H2
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TLS 1.3, , AES_128_GCM
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141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
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cloudflare /
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
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https://www.egain.com/
User-Agent
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Response headers

date
Fri, 28 Apr 2023 12:31:24 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
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content-encoding
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alt-svc
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x-xss-protection
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origin
last-modified
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server
cloudflare
etag
W/"63e16a23-3470"
vary
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x-frame-options
SAMEORIGIN
content-type
application/javascript
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cf-ray
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2 KB
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General
Full URL
https://www.egain.com/plugins/cookie-notice/js/front.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=f7a24be2-1ed3-ea11-a812-000d3a1bb78f
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
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Security Headers
Name Value
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
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Response headers

date
Fri, 28 Apr 2023 12:31:24 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
br
age
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alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
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server
cloudflare
etag
W/"6414ddd5-21fc"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
application/javascript
access-control-allow-origin
*
cache-control
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permissions-policy
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cf-ray
7bef52746c0a3602-FRA
custom_script_1.js
www.egain.com/egain-child/
26 KB
5 KB
Script
General
Full URL
https://www.egain.com/egain-child/custom_script_1.js?v=1.4
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=f7a24be2-1ed3-ea11-a812-000d3a1bb78f
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
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https://www.egain.com/
User-Agent
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Response headers

date
Fri, 28 Apr 2023 12:31:24 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
br
age
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alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-xss-protection
1; mode=block
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last-modified
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server
cloudflare
etag
W/"643f1020-66ff"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
application/javascript
access-control-allow-origin
*
cache-control
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permissions-policy
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cf-ray
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232 KB
80 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=f7a24be2-1ed3-ea11-a812-000d3a1bb78f
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:802::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Fri, 28 Apr 2023 12:31:24 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
access-control-allow-headers
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content-length
81583
x-xss-protection
0
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
expires
Fri, 28 Apr 2023 12:31:24 GMT
js
www.googletagmanager.com/gtag/
117 KB
46 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=f7a24be2-1ed3-ea11-a812-000d3a1bb78f
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:802::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
de-DE,de;q=0.9
Referer
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Fri, 28 Apr 2023 12:31:24 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
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true
cross-origin-resource-policy
cross-origin
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content-length
46390
x-xss-protection
0
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
expires
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js
www.googletagmanager.com/gtag/
184 KB
66 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=AW-946629603
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=f7a24be2-1ed3-ea11-a812-000d3a1bb78f
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:802::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
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Software
Google Tag Manager /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Fri, 28 Apr 2023 12:31:24 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
cross-origin-resource-policy
cross-origin
alt-svc
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server
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vary
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printfriendly-icon-sm.png
cdn.printfriendly.com/icons/
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Full URL
https://cdn.printfriendly.com/icons/printfriendly-icon-sm.png
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=f7a24be2-1ed3-ea11-a812-000d3a1bb78f
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H2
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accept-language
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User-Agent
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Response headers

expires
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cdn-pullzone
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last-modified
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server
BunnyCDN-DE1-860
cdn-proxyver
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cdn-requestpullcode
200
etag
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x-goog-generation
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content-type
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access-control-expose-headers
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cache-control
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cdn-cache
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5 KB
5 KB
Image
General
Full URL
https://www.egain.com/egain-media/2022/10/eGain-logo-new-300.png
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=f7a24be2-1ed3-ea11-a812-000d3a1bb78f
Protocol
H3
Security
QUIC, , AES_128_GCM
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141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
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cloudflare /
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Security Headers
Name Value
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Request headers

accept-language
de-DE,de;q=0.9
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https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Fri, 28 Apr 2023 12:31:24 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
age
166516
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cf-bgj
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server
cloudflare
etag
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access-control-allow-origin
*
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cf-ray
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www.egain.com/cdn-cgi/scripts/5c5dd728/cloudflare-static/
1 KB
872 B
Script
General
Full URL
https://www.egain.com/cdn-cgi/scripts/5c5dd728/cloudflare-static/email-decode.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=f7a24be2-1ed3-ea11-a812-000d3a1bb78f
Protocol
H3
Security
QUIC, , AES_128_GCM
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141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
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Software
cloudflare /
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Security Headers
Name Value
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Fri, 28 Apr 2023 12:31:24 GMT
content-encoding
gzip
x-content-type-options
nosniff
last-modified
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server
cloudflare
etag
W/"6447b986-4d7"
vary
Accept-Encoding
x-frame-options
DENY
content-type
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cache-control
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cf-ray
7bef52742b973602-FRA
expires
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bootstrap.bundle.min.js
cdn.jsdelivr.net/npm/bootstrap@4.1.1/dist/js/
69 KB
21 KB
Script
General
Full URL
https://cdn.jsdelivr.net/npm/bootstrap@4.1.1/dist/js/bootstrap.bundle.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=f7a24be2-1ed3-ea11-a812-000d3a1bb78f
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
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2606:4700::6810:5914 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
de-DE,de;q=0.9
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https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Fri, 28 Apr 2023 12:31:24 GMT
strict-transport-security
max-age=31536000; includeSubDomains; preload
x-content-type-options
nosniff
cf-cache-status
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x-served-by
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x-jsd-version-type
version
server
cloudflare
etag
W/"1141a-LZOAQ9I3Ov9Vkcekx8hWdpIBTMc"
vary
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report-to
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timing-allow-origin
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cf-ray
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724 B
Image
General
Full URL
https://www.egain.com/plugins/wpforms/assets/images/submit-spin.svg
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=f7a24be2-1ed3-ea11-a812-000d3a1bb78f
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Fri, 28 Apr 2023 12:31:24 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
br
age
75524
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
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server
cloudflare
etag
W/"640ea1c0-1fd"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
image/svg+xml
access-control-allow-origin
*
cache-control
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permissions-policy
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cf-ray
7bef52746c0e3602-FRA
image-7-steps-digital-customer-service.jpg
hd.egain.com/images/
90 KB
90 KB
Image
General
Full URL
https://hd.egain.com/images/image-7-steps-digital-customer-service.jpg
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=f7a24be2-1ed3-ea11-a812-000d3a1bb78f
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.121.33 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-121-33.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Fri, 28 Apr 2023 12:06:55 GMT
via
1.1 6b17c6258978715ba0681e1d5589502c.cloudfront.net (CloudFront)
last-modified
Tue, 18 Apr 2023 23:53:03 GMT
server
AmazonS3
x-amz-cf-pop
FRA60-P1
age
1470
x-amz-server-side-encryption
AES256
etag
"ee2829c0fd29becb126eddc5ddb6f6ad"
x-cache
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content-type
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accept-ranges
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URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=f7a24be2-1ed3-ea11-a812-000d3a1bb78f
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strict-transport-security
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server
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Requested by
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strict-transport-security
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Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=f7a24be2-1ed3-ea11-a812-000d3a1bb78f
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Response headers

date
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strict-transport-security
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Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=f7a24be2-1ed3-ea11-a812-000d3a1bb78f
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Response headers

date
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strict-transport-security
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cloudflare
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General
Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=f7a24be2-1ed3-ea11-a812-000d3a1bb78f
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Response headers

date
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strict-transport-security
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server
cloudflare
etag
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cf-ray
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5 KB
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Script
General
Full URL
https://www.egain.com/plugins/pojo-accessibility/assets/js/app.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=f7a24be2-1ed3-ea11-a812-000d3a1bb78f
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accept-language
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User-Agent
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Response headers

date
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strict-transport-security
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cloudflare
etag
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cf-ray
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www.egain.com/plugins/sassy-social-share/public/js/
119 KB
40 KB
Script
General
Full URL
https://www.egain.com/plugins/sassy-social-share/public/js/sassy-social-share-public.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=f7a24be2-1ed3-ea11-a812-000d3a1bb78f
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H3
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accept-language
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Response headers

date
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strict-transport-security
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cloudflare
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cf-ray
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3 KB
1 KB
Script
General
Full URL
https://www.egain.com/plugins/wpforms/assets/js/text-limit.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=f7a24be2-1ed3-ea11-a812-000d3a1bb78f
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H3
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accept-language
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Response headers

date
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strict-transport-security
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x-content-type-options
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server
cloudflare
etag
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vary
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x-frame-options
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cf-ray
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24 KB
8 KB
Script
General
Full URL
https://www.egain.com/plugins/wpforms/assets/lib/jquery.validate.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=f7a24be2-1ed3-ea11-a812-000d3a1bb78f
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H3
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Response headers

date
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strict-transport-security
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server
cloudflare
etag
W/"640ea1c0-601a"
vary
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x-frame-options
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cf-ray
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mailcheck.min.js
www.egain.com/plugins/wpforms/assets/lib/
4 KB
2 KB
Script
General
Full URL
https://www.egain.com/plugins/wpforms/assets/lib/mailcheck.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=f7a24be2-1ed3-ea11-a812-000d3a1bb78f
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H3
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141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
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cloudflare /
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Request headers

accept-language
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User-Agent
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Response headers

date
Fri, 28 Apr 2023 12:31:24 GMT
strict-transport-security
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x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
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age
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alt-svc
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x-xss-protection
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referrer-policy
origin
last-modified
Mon, 13 Mar 2023 04:08:32 GMT
server
cloudflare
etag
W/"640ea1c0-fae"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
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permissions-policy
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cf-ray
7bef52746c003602-FRA
punycode.min.js
www.egain.com/plugins/wpforms/assets/lib/
2 KB
1 KB
Script
General
Full URL
https://www.egain.com/plugins/wpforms/assets/lib/punycode.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=f7a24be2-1ed3-ea11-a812-000d3a1bb78f
Protocol
H3
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Security Headers
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Request headers

accept-language
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Response headers

date
Fri, 28 Apr 2023 12:31:24 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
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content-encoding
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age
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alt-svc
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x-xss-protection
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referrer-policy
origin
last-modified
Mon, 13 Mar 2023 04:08:32 GMT
server
cloudflare
etag
W/"640ea1c0-6b1"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
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permissions-policy
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cf-ray
7bef52746c033602-FRA
utils.min.js
www.egain.com/plugins/wpforms/assets/js/
339 B
587 B
Script
General
Full URL
https://www.egain.com/plugins/wpforms/assets/js/utils.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=f7a24be2-1ed3-ea11-a812-000d3a1bb78f
Protocol
H3
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QUIC, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
b969721ef6fcca6918159844304aff2970cf511e07f17837c55e989876cd7a3b
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Fri, 28 Apr 2023 12:31:24 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
br
age
75524
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Mon, 13 Mar 2023 04:08:32 GMT
server
cloudflare
etag
W/"640ea1c0-153"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
application/javascript
access-control-allow-origin
*
cache-control
public, max-age=31536000
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray
7bef52746c043602-FRA
wpforms.min.js
www.egain.com/plugins/wpforms/assets/js/
33 KB
10 KB
Script
General
Full URL
https://www.egain.com/plugins/wpforms/assets/js/wpforms.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=f7a24be2-1ed3-ea11-a812-000d3a1bb78f
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
cabdc6c57c3f5bebab285959165a9506ef23e5c84001eb2c10cd07acd878aa3e
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Fri, 28 Apr 2023 12:31:24 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
br
age
75524
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Mon, 13 Mar 2023 04:08:32 GMT
server
cloudflare
etag
W/"640ea1c0-824a"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
application/javascript
access-control-allow-origin
*
cache-control
public, max-age=31536000
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray
7bef52746c063602-FRA
api.js
www.google.com/recaptcha/
915 B
902 B
Script
General
Full URL
https://www.google.com/recaptcha/api.js?onload=wpformsRecaptchaLoad&render=explicit
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=f7a24be2-1ed3-ea11-a812-000d3a1bb78f
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:831::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
GSE /
Resource Hash
15edd4768bdaccb1c4052aff55267f52bcecbf71a19b6b0dc94fa27b601b3484
Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self'
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Fri, 28 Apr 2023 12:31:24 GMT
content-encoding
gzip
x-content-type-options
nosniff
content-security-policy
frame-ancestors 'self'
server
GSE
x-frame-options
SAMEORIGIN
content-type
text/javascript; charset=UTF-8
cache-control
private, max-age=300
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
582
x-xss-protection
1; mode=block
expires
Fri, 28 Apr 2023 12:31:24 GMT
css
fonts.googleapis.com/
4 KB
601 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Cabin+Condensed:400,600,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.min.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80e::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
660670ff02c45c09f29607bec1e00af7660953ebb1d3c3828405cb390331d4af
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Fri, 28 Apr 2023 12:31:24 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-xss-protection
0
last-modified
Fri, 28 Apr 2023 12:31:24 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Fri, 28 Apr 2023 12:31:24 GMT
css
fonts.googleapis.com/
5 KB
1 KB
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.min.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80e::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
0aa2b75fe7d81cc815e50735a692e6a6f7c7a6cc2d78acdce12195b538a319c7
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Fri, 28 Apr 2023 12:31:24 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-xss-protection
0
last-modified
Fri, 28 Apr 2023 11:53:25 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Fri, 28 Apr 2023 12:31:24 GMT
css
fonts.googleapis.com/
8 KB
806 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Open+Sans:400,600,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.min.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80e::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
8a854f87716346658fe151a4fd7c304138ccb926fe1ad7825c82c89d3fdca169
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Fri, 28 Apr 2023 12:31:24 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-xss-protection
0
last-modified
Fri, 28 Apr 2023 11:44:45 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Fri, 28 Apr 2023 12:31:24 GMT
jquery.fancybox.min.css
www.egain.com/egain-child/fancy/
4 KB
2 KB
Stylesheet
General
Full URL
https://www.egain.com/egain-child/fancy/jquery.fancybox.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=f7a24be2-1ed3-ea11-a812-000d3a1bb78f
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
b89c80d6ba4a053f59a1bb0f54d438740c3200100bc3237472e5d0a2e7345b59
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Fri, 28 Apr 2023 12:31:24 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
br
age
148040
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Fri, 17 Mar 2023 06:05:30 GMT
server
cloudflare
etag
W/"6414032a-f66"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
text/css
access-control-allow-origin
*
cache-control
public, max-age=31536000
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray
7bef52746c073602-FRA
jquery.fancybox.min.js
www.egain.com/egain-child/fancy/
23 KB
9 KB
Script
General
Full URL
https://www.egain.com/egain-child/fancy/jquery.fancybox.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=f7a24be2-1ed3-ea11-a812-000d3a1bb78f
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
08755c8d83c85000c67c40898e9a0c004ce516b7318ad5ec0ae007395b8c1fff
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Fri, 28 Apr 2023 12:31:24 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
br
age
166516
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Fri, 17 Mar 2023 06:05:30 GMT
server
cloudflare
etag
W/"6414032a-5a0a"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
application/javascript
access-control-allow-origin
*
cache-control
public, max-age=31536000
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray
7bef52746c083602-FRA
contact-us.svg
www.egain.com/egain-media/2023/04/
6 KB
4 KB
Image
General
Full URL
https://www.egain.com/egain-media/2023/04/contact-us.svg
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=f7a24be2-1ed3-ea11-a812-000d3a1bb78f
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
128de1b1cc499f5045fb090bf0375f195e378167b28b527c0bad776e9d6d65f7
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Fri, 28 Apr 2023 12:31:24 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
br
age
166516
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Tue, 18 Apr 2023 18:52:02 GMT
server
cloudflare
etag
W/"643ee6d2-1810"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
image/svg+xml
access-control-allow-origin
*
cache-control
public, max-age=31536000
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray
7bef52746c143602-FRA
gtm.js
www.googletagmanager.com/
174 KB
57 KB
Script
General
Full URL
https://www.googletagmanager.com/gtm.js?id=GTM-NC9SGDL
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=f7a24be2-1ed3-ea11-a812-000d3a1bb78f
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:802::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
3367d6c9f38552ae351ac8b5733f5ef18fb3119035f5d8d1e549376893f90b58
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Fri, 28 Apr 2023 12:31:24 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
58203
x-xss-protection
0
last-modified
Fri, 28 Apr 2023 12:00:00 GMT
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Fri, 28 Apr 2023 12:31:24 GMT
gtm.js
www.googletagmanager.com/
138 KB
49 KB
Script
General
Full URL
https://www.googletagmanager.com/gtm.js?id=GTM-WQGFD2
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=f7a24be2-1ed3-ea11-a812-000d3a1bb78f
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:802::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
396d49f3744b1b4dca079f52ba9678b65f0ff6d0e7d4ea08b20679351f8ac5de
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Fri, 28 Apr 2023 12:31:24 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
50393
x-xss-protection
0
last-modified
Fri, 28 Apr 2023 12:00:00 GMT
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Fri, 28 Apr 2023 12:31:24 GMT
6WNoPXcu9CiYbInz1a6y
ws.zoominfo.com/pixel/
3 KB
2 KB
Script
General
Full URL
https://ws.zoominfo.com/pixel/6WNoPXcu9CiYbInz1a6y
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=f7a24be2-1ed3-ea11-a812-000d3a1bb78f
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6810:a852 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare / Express
Resource Hash
dfb514307ec37487a73b1970bb997f712cc25e27638aaa5c22fa7b66a58a4843
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=f7a24be2-1ed3-ea11-a812-000d3a1bb78f
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Fri, 28 Apr 2023 12:31:25 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
DYNAMIC
via
1.1 google
server
cloudflare
x-powered-by
Express
vary
Accept-Encoding
content-type
text/javascript
access-control-allow-origin
*
access-control-allow-credentials
true
cf-ray
7bef5274ae0ebb8b-FRA
access-control-allow-headers
Content-Type,cf-ipcountry,service-version,x-appengine-user-ip,x-forwarded-for, x-ws-collect-type,requestFromZITag,unifiedScriptVerified,_zitok
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
bat.js
bat.bing.com/
40 KB
12 KB
Script
General
Full URL
https://bat.bing.com/bat.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=f7a24be2-1ed3-ea11-a812-000d3a1bb78f
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
eec5c0b7f3736c064a5c93fb61f419fe7d3f7c1815c81004312fd349fd43be2c
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
content-encoding
gzip
date
Fri, 28 Apr 2023 12:31:24 GMT
last-modified
Thu, 20 Apr 2023 19:01:49 GMT
accept-ch
Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref
Ref A: 0ED9F16B7528430A89759B7E5C255A41 Ref B: FRAEDGE2015 Ref C: 2023-04-28T12:31:24Z
etag
"808c558fba73d91:0"
vary
Accept-Encoding
x-cache
CONFIG_NOCACHE
content-type
application/javascript
cache-control
private,max-age=1800
accept-ranges
bytes
content-length
12036
lftracker_v1_ywVkO4XMdlOaZ6Bj.js
sc.lfeeder.com/
32 KB
11 KB
Script
General
Full URL
https://sc.lfeeder.com/lftracker_v1_ywVkO4XMdlOaZ6Bj.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=f7a24be2-1ed3-ea11-a812-000d3a1bb78f
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:225e:e00:1f:f723:6fc0:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
2baecc3cdb4bc8db7d2fdaaa42e3d8acc6625ed94f84637b28a7a85701355e8f

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

x-amz-version-id
3oCVUtLREoDUzTseBXBgePRTz8PTnx0I
content-encoding
gzip
via
1.1 da78abc509aafffb42eec33ca2dc60d4.cloudfront.net (CloudFront)
date
Fri, 28 Apr 2023 11:32:31 GMT
last-modified
Fri, 07 Apr 2023 07:04:53 GMT
server
AmazonS3
x-amz-cf-pop
FRA60-P4
age
3534
etag
W/"5d5eaa53583ed3e8b2c36a688708e5e3"
vary
Accept-Encoding
x-cache
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content-type
application/javascript
cache-control
max-age=3600
x-amz-cf-id
US8crlEG_r9uBFdh6vPuJPHEP7WL3Wh2O6L0ndCbN1ZkZnBrhvhndg==
bg_artboard_2.jpg
hd.egain.com/images/backgrounds/
93 KB
93 KB
Image
General
Full URL
https://hd.egain.com/images/backgrounds/bg_artboard_2.jpg
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=f7a24be2-1ed3-ea11-a812-000d3a1bb78f
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.121.33 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-121-33.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
7d09194d2932064b01abf1969269a832aace7245e6b488a6880802c4248deb64

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Fri, 28 Apr 2023 11:34:41 GMT
via
1.1 6b17c6258978715ba0681e1d5589502c.cloudfront.net (CloudFront)
last-modified
Mon, 06 Jun 2022 04:45:15 GMT
server
AmazonS3
x-amz-cf-pop
FRA60-P1
age
3404
etag
"b6ad4bc0fd8b9cd922143122c3263513"
x-cache
Hit from cloudfront
content-type
image/jpeg
accept-ranges
bytes
content-length
94921
x-amz-cf-id
mcts1HaMn1nq2qpp9PDVzcQPsua2QmJDMNtaAIew4W_Rw-nruO9G9Q==
memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTS-muw.woff2
fonts.gstatic.com/s/opensans/v34/
44 KB
44 KB
Font
General
Full URL
https://fonts.gstatic.com/s/opensans/v34/memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTS-muw.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open+Sans:400,600,700
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:830::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
8778e9af2422858d7052ff9a0f3c12c08ae976bdd6e0316db144cd5579cd97db
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://fonts.googleapis.com/
Origin
https://www.egain.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Fri, 28 Apr 2023 02:07:31 GMT
x-content-type-options
nosniff
age
37433
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
44856
x-xss-protection
0
last-modified
Mon, 15 Aug 2022 18:20:18 GMT
server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
{"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
expires
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Simple-Line-Icons.woff2
www.egain.com/egain/assets/fonts/simple-line-icons/
29 KB
30 KB
Font
General
Full URL
https://www.egain.com/egain/assets/fonts/simple-line-icons/Simple-Line-Icons.woff2?v=2.4.0
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://www.egain.com/
Origin
https://www.egain.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Fri, 28 Apr 2023 12:31:24 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
age
166516
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
content-length
30064
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Mon, 13 Mar 2023 03:12:44 GMT
server
cloudflare
etag
"640e94ac-7570"
vary
Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
accept-ranges
bytes
cf-ray
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77 KB
77 KB
Font
General
Full URL
https://www.egain.com/egain/assets/fonts/fontawesome/webfonts/fa-brands-400.woff2
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain/assets/fonts/fontawesome/css/all.min.css
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://www.egain.com/
Origin
https://www.egain.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Fri, 28 Apr 2023 12:31:24 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
age
166516
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
content-length
78460
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Mon, 13 Mar 2023 03:12:44 GMT
server
cloudflare
etag
"640e94ac-1327c"
vary
Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
accept-ranges
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cf-ray
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31 KB
31 KB
Font
General
Full URL
https://www.egain.com/wp-content/uploads/oceanwp-webfonts/memSYaGs126MiZpBA-UvWbX2vVnXBbObj2OVZyOOSr4dVJWUgsiH0B4gaVc.ttf
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-media/oceanwp-webfonts-css/54e4dbec225310932e45306345a8c89d.css
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://www.egain.com/
Origin
https://www.egain.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Fri, 28 Apr 2023 12:31:24 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
age
120406
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
content-length
31436
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Fri, 17 Mar 2023 21:45:54 GMT
server
cloudflare
etag
"6414df92-7acc"
vary
Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
application/octet-stream
access-control-allow-origin
*
cache-control
public, max-age=31536000
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
accept-ranges
bytes
cf-ray
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31 KB
31 KB
Font
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Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-media/oceanwp-webfonts-css/54e4dbec225310932e45306345a8c89d.css
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
0b79b191a7e97d8fb165ad70128825eb4fedd69d2677e55de7aff76793da3883
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://www.egain.com/
Origin
https://www.egain.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Fri, 28 Apr 2023 12:31:24 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
age
164697
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
content-length
31636
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Fri, 17 Mar 2023 21:45:54 GMT
server
cloudflare
etag
"6414df92-7b94"
vary
Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
application/octet-stream
access-control-allow-origin
*
cache-control
public, max-age=31536000
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
accept-ranges
bytes
cf-ray
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recaptcha__de.js
www.gstatic.com/recaptcha/releases/4PnKmGB9wRHh1i04o7YUICeI/
410 KB
165 KB
Script
General
Full URL
https://www.gstatic.com/recaptcha/releases/4PnKmGB9wRHh1i04o7YUICeI/recaptcha__de.js
Requested by
Host: www.google.com
URL: https://www.google.com/recaptcha/api.js?onload=wpformsRecaptchaLoad&render=explicit
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:810::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
2f1d9b491b08daadc738115c579f9cc1b85b29078fdefe99ad994f9db0f5da22
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://www.egain.com/
Origin
https://www.egain.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Fri, 28 Apr 2023 11:54:00 GMT
content-encoding
gzip
x-content-type-options
nosniff
age
2245
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/recaptcha
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
168688
x-xss-protection
0
last-modified
Fri, 21 Apr 2023 01:25:41 GMT
server
sffe
cross-origin-opener-policy
same-origin-allow-popups; report-to="recaptcha"
vary
Accept-Encoding
report-to
{"group":"recaptcha","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/recaptcha"}]}
content-type
text/javascript
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
expires
Sat, 27 Apr 2024 11:54:00 GMT
insight.min.js
snap.licdn.com/li.lms-analytics/
13 KB
5 KB
Script
General
Full URL
https://snap.licdn.com/li.lms-analytics/insight.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=f7a24be2-1ed3-ea11-a812-000d3a1bb78f
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2a02:26f0:3500:16::215:149b Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software
/
Resource Hash
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Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Fri, 28 Apr 2023 12:31:25 GMT
content-encoding
gzip
x-content-type-options
nosniff
last-modified
Tue, 10 Jan 2023 17:22:56 GMT
x-cdn
AKAM
vary
Accept-Encoding
content-type
application/x-javascript;charset=utf-8
cache-control
max-age=59569
accept-ranges
bytes
content-length
4777
a
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160 B
631 B
Script
General
Full URL
https://key-cdn.printfriendly.com/api/v3/domain_settings/a?callback=pfMod.saveDSSettings&hostname=www.egain.com&client_version=client
Requested by
Host: cdn.printfriendly.com
URL: https://cdn.printfriendly.com/printfriendly.js
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2400:52e0:1e00::1082:1 , Germany, ASN200325 (BUNNYCDN, SI),
Reverse DNS
Software
BunnyCDN-DE1-1082 /
Resource Hash
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Fri, 28 Apr 2023 12:31:25 GMT
content-encoding
br
cdn-edgestorageid
1077
cdn-cachedat
01/31/2023 11:22:24
cdn-pullzone
1170691
alt-svc
h3=":443"; ma=2592000
x-request-id
271f6b6a-96c5-4b19-bb2d-eebe19cc4a2f
x-runtime
0.014802
server
BunnyCDN-DE1-1082
cdn-proxyver
1.03
cdn-requestpullcode
200
etag
W/"6a930ffad1d194fbfa2d175e66172c9a"
vary
Accept-Encoding
content-type
text/javascript; charset=utf-8
cdn-cache
HIT
cdn-uid
c46cf0ce-de12-43ee-84e2-564af22e66fd
cache-control
public, max-age=180
cdn-requestid
2b2a03841717998131075e4ace5008d8
cdn-requestcountrycode
DE
cdn-status
200
cdn-requestpullsuccess
True
56380144.js
bat.bing.com/p/action/
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117 B
Script
General
Full URL
https://bat.bing.com/p/action/56380144.js
Requested by
Host: bat.bing.com
URL: https://bat.bing.com/bat.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
cache-control
private,max-age=1800
date
Fri, 28 Apr 2023 12:31:24 GMT
accept-ch
Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref
Ref A: 70AD5EB84B9247E69719BAC7B174144E Ref B: FRAEDGE2015 Ref C: 2023-04-28T12:31:25Z
x-cache
CONFIG_NOCACHE
0
bat.bing.com/action/
0
285 B
Image
General
Full URL
https://bat.bing.com/action/0?ti=56380144&Ver=2&mid=52d961c3-0dee-459b-9cff-a14e3a91db89&sid=972964d0e5c011edbcb2318a13a76758&vid=97299040e5c011edb417b53b06a32af3&vids=1&msclkid=N&pi=1200101525&lg=en-US&sw=1600&sh=1200&sc=24&tl=Digital%20Customer%20Service%20%7C%20Best%20Practices%20%7C%20eGain&p=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Dcorporate-email%26utm_campaign%3Ddcs_article_na%26uid%3Df7a24be2-1ed3-ea11-a812-000d3a1bb78f&r=&lt=1373&evt=pageLoad&sv=1&rn=294843
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=f7a24be2-1ed3-ea11-a812-000d3a1bb78f
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

pragma
no-cache
strict-transport-security
max-age=31536000; includeSubDomains; preload
date
Fri, 28 Apr 2023 12:31:24 GMT
accept-ch
Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref
Ref A: 02CE32C4610B4AA4B5EBE38D09547EA8 Ref B: FRAEDGE2015 Ref C: 2023-04-28T12:31:25Z
x-cache
CONFIG_NOCACHE
access-control-allow-origin
*
cache-control
no-cache, must-revalidate
expires
Fri, 01 Jan 1990 00:00:00 GMT
js
www.googletagmanager.com/gtag/
232 KB
80 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G&l=dataLayer&cx=c
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:802::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
84e84c549a7d53f761f0f22d6d79f79c07191af40284bc72a68f15d40bfa4742
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Fri, 28 Apr 2023 12:31:25 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
access-control-allow-headers
Cache-Control
content-length
81593
x-xss-protection
0
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
expires
Fri, 28 Apr 2023 12:31:25 GMT
analytics.js
www.google-analytics.com/
51 KB
21 KB
Script
General
Full URL
https://www.google-analytics.com/analytics.js
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:813::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

strict-transport-security
max-age=10886400; includeSubDomains; preload
content-encoding
gzip
x-content-type-options
nosniff
date
Fri, 28 Apr 2023 10:35:44 GMT
last-modified
Mon, 17 Apr 2023 22:36:01 GMT
server
Golfe2
age
6941
vary
Accept-Encoding
content-type
text/javascript
cache-control
public, max-age=7200
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
20737
expires
Fri, 28 Apr 2023 12:35:44 GMT
js
www.googletagmanager.com/gtag/
184 KB
66 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=AW-946629603&l=dataLayer&cx=c
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:802::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Fri, 28 Apr 2023 12:31:25 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
67779
x-xss-protection
0
last-modified
Fri, 28 Apr 2023 12:00:00 GMT
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Fri, 28 Apr 2023 12:31:25 GMT
token
cdn.linkedin.oribi.io/partner/3112012/domain/egain.com/
36 B
367 B
XHR
General
Full URL
https://cdn.linkedin.oribi.io/partner/3112012/domain/egain.com/token
Requested by
Host: snap.licdn.com
URL: https://snap.licdn.com/li.lms-analytics/insight.min.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:20eb:8400:2:53b2:240:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
/
Resource Hash
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Request headers

Accept
*
Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Fri, 28 Apr 2023 11:32:32 GMT
content-encoding
gzip
via
1.1 9568a708c8ab21597698ebe7dce6c42e.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA2-C1
age
3533
vary
accept-encoding
x-cache
Hit from cloudfront
content-type
application/json
access-control-allow-origin
*
cache-control
public, max-age=3600
x-amz-cf-id
9FsuG5qZoohjJZV9g6RHHTpHPvYW-vPbKRv_7RuBOY7BEysqW2sEIA==
collect
px4.ads.linkedin.com/
Redirect Chain
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1682685085153&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Dcorpora...
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  • https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1682685085153&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Dcorpor...
0
265 B
Image
General
Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=f7a24be2-1ed3-ea11-a812-000d3a1bb78f
Protocol
H2
Server
13.107.42.14 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Fri, 28 Apr 2023 12:31:25 GMT
x-li-pop
afd-prod-lor1-x
x-msedge-ref
Ref A: E4AA0D4C934A4C3D83A58F69E51B16BA Ref B: FRAEDGE1808 Ref C: 2023-04-28T12:31:25Z
linkedin-action
1
x-cache
CONFIG_NOCACHE
content-type
application/javascript
x-li-fabric
prod-lor1
x-li-proto
http/2
content-length
0
x-li-uuid
AAX6ZKbQEMgeCXPC2yxPGw==

Redirect headers

date
Fri, 28 Apr 2023 12:31:25 GMT
x-li-pop
afd-prod-lor1-x
x-msedge-ref
Ref A: 6088B5C97A57438C8F67F5655188D39B Ref B: FRAEDGE1310 Ref C: 2023-04-28T12:31:25Z
linkedin-action
1
x-cache
CONFIG_NOCACHE
x-li-fabric
prod-lor1
location
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x-li-proto
http/2
content-length
0
x-li-uuid
AAX6ZKbMGFFySJEx46pT0A==
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43 B
295 B
Image
General
Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=f7a24be2-1ed3-ea11-a812-000d3a1bb78f
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.112.89 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-112-89.fra56.r.cloudfront.net
Software
CloudFront /
Resource Hash
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Fri, 28 Apr 2023 12:31:25 GMT
via
1.1 ee6745944298a5956e13c939ebdcf8f2.cloudfront.net (CloudFront)
server
CloudFront
x-amz-cf-pop
FRA56-P5
x-cache
LambdaGeneratedResponse from cloudfront
content-type
image/gif
content-length
43
x-amz-cf-id
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collect
region1.google-analytics.com/g/
0
244 B
Ping
General
Full URL
https://region1.google-analytics.com/g/collect?v=2&tid=G-P0WWZ4WL9G&gtm=45je34q0&_p=1344708946&cid=445801421.1682685085&ul=en-us&sr=1600x1200&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&_s=1&sid=1682685085&sct=1&seg=0&dl=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Dcorporate-email%26utm_campaign%3Ddcs_article_na%26uid%3Df7a24be2-1ed3-ea11-a812-000d3a1bb78f&dt=Digital%20Customer%20Service%20%7C%20Best%20Practices%20%7C%20eGain&en=page_view&_fv=1&_nsi=1&_ss=1
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2001:4860:4802:34::36 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

pragma
no-cache
date
Fri, 28 Apr 2023 12:31:25 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
a
www.googletagmanager.com/
0
11 B
Image
General
Full URL
https://www.googletagmanager.com/a?id=G-P0WWZ4WL9G&cv=1&v=3&t=t&pid=1733000252&rv=34q0&es=1&e=gtm.init_consent&eid=-1&h=Ag&tc=12&dl=www.egain.com%2Fdigital-customer-service-best-practices%2F&tdp=G-P0WWZ4WL9G;81859032;1;1;0&z=0
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=f7a24be2-1ed3-ea11-a812-000d3a1bb78f
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:802::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
Security Headers
Name Value
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Fri, 28 Apr 2023 12:31:25 GMT
server
Google Tag Manager
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
0
x-xss-protection
0
content-type
text/html
td
www.googletagmanager.com/
0
15 B
Image
General
Full URL
https://www.googletagmanager.com/td?id=G-P0WWZ4WL9G&cv=1&v=3&t=t&pid=1733000252&rv=34q0&es=1&e=gtm.init_consent&eid=-1&h=Ag&tc=12&dl=www.egain.com%2Fdigital-customer-service-best-practices%2F&tdp=G-P0WWZ4WL9G;81859032;1;1;0&z=0
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=f7a24be2-1ed3-ea11-a812-000d3a1bb78f
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:802::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

pragma
no-cache
date
Fri, 28 Apr 2023 12:31:25 GMT
server
Golfe2
content-type
image/gif
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
a
www.googletagmanager.com/
0
11 B
Image
General
Full URL
https://www.googletagmanager.com/a?id=G-P0WWZ4WL9G&cv=1&v=3&t=t&pid=1733000252&rv=34q0&es=1&e=gtm.init&eid=0&h=Ag&tc=12&tr=1ogteventcreate.1ogteventcreate.1ccdemoutboundclick.1ccdemdownload.1ccdemvideo.1ccdemsitesearch.1ccdemscroll.1ccdempageview.1ccdconversionmarking.1setproductsettings.1ogtgooglesignals&ti=2ogteventcreate.2ogteventcreate.2ccdemoutboundclick.2ccdemdownload.2ccdemvideo.2ccdemsitesearch.2ccdemscroll.2ccdempageview.2ccdconversionmarking.2setproductsettings.2ogtgooglesignals&z=0
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=f7a24be2-1ed3-ea11-a812-000d3a1bb78f
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:802::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
Security Headers
Name Value
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Fri, 28 Apr 2023 12:31:25 GMT
server
Google Tag Manager
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
0
x-xss-protection
0
content-type
text/html
a
www.googletagmanager.com/
0
11 B
Image
General
Full URL
https://www.googletagmanager.com/a?id=G-P0WWZ4WL9G&cv=1&v=3&t=t&pid=1733000252&rv=34q0&es=1&e=gtm.js&eid=1&u=AAAAAAAAAAAAACA&h=Ag&tc=12&tr=1gct&epr=1G.2G.1G.2G&ti=1gct&z=0
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=f7a24be2-1ed3-ea11-a812-000d3a1bb78f
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:802::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
Security Headers
Name Value
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Fri, 28 Apr 2023 12:31:25 GMT
server
Google Tag Manager
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
0
x-xss-protection
0
content-type
text/html
a
www.googletagmanager.com/
0
11 B
Image
General
Full URL
https://www.googletagmanager.com/a?id=G-P0WWZ4WL9G&cv=1&v=3&t=t&pid=1733000252&rv=34q0&es=1&e=gtag.config&eid=2&u=AAAAAAAAAAAAACA&h=Ag&tc=12&epr=1G.2G&z=0
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=f7a24be2-1ed3-ea11-a812-000d3a1bb78f
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:802::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
Security Headers
Name Value
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Fri, 28 Apr 2023 12:31:25 GMT
server
Google Tag Manager
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
0
x-xss-protection
0
content-type
text/html
a
www.googletagmanager.com/
0
11 B
Image
General
Full URL
https://www.googletagmanager.com/a?id=G-P0WWZ4WL9G&cv=1&v=3&t=t&pid=1733000252&rv=34q0&es=1&e=gtag.config&eid=6&u=AAAAAAAAAAAAACA&h=Ag&tc=12&z=0
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=f7a24be2-1ed3-ea11-a812-000d3a1bb78f
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:802::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
Security Headers
Name Value
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Fri, 28 Apr 2023 12:31:25 GMT
server
Google Tag Manager
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
0
x-xss-protection
0
content-type
text/html
/
googleads.g.doubleclick.net/pagead/viewthroughconversion/946629603/
3 KB
2 KB
Script
General
Full URL
https://googleads.g.doubleclick.net/pagead/viewthroughconversion/946629603/?random=1682685085262&cv=11&fst=1682685085262&bg=ffffff&guid=ON&async=1&gtm=45be34q0&u_w=1600&u_h=1200&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Dcorporate-email%26utm_campaign%3Ddcs_article_na%26uid%3Df7a24be2-1ed3-ea11-a812-000d3a1bb78f&hn=www.googleadservices.com&frm=0&tiba=Digital%20Customer%20Service%20%7C%20Best%20Practices%20%7C%20eGain&auid=1463900731.1682685085&uamb=0&uaw=0&data=event%3Dgtag.config&rfmt=3&fmt=4
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=AW-946629603
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82f::2002 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
16eae21de3571edd16c6f895e063550b928f656b510539f67998c798643a2a92
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

pragma
no-cache
date
Fri, 28 Apr 2023 12:31:25 GMT
content-encoding
br
x-content-type-options
nosniff
server
cafe
content-type
text/javascript; charset=UTF-8
p3p
policyref="https://googleads.g.doubleclick.net/pagead/gcn_p3p_.xml", CP="CURa ADMa DEVa TAIo PSAo PSDo OUR IND UNI PUR INT DEM STA PRE COM NAV OTC NOI DSP COR"
cache-control
no-cache, must-revalidate
cross-origin-resource-policy
cross-origin
content-disposition
attachment; filename="f.txt"
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
1319
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
www.google-analytics.com/j/
2 B
206 B
XHR
General
Full URL
https://www.google-analytics.com/j/collect?v=1&_v=j100&a=1344708946&t=pageview&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Dcorporate-email%26utm_campaign%3Ddcs_article_na%26uid%3Df7a24be2-1ed3-ea11-a812-000d3a1bb78f&ul=en-us&de=UTF-8&dt=Digital%20Customer%20Service%20%7C%20Best%20Practices%20%7C%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&_u=YADAAUABAAAAACAAI~&jid=643630122&gjid=1975082821&cid=445801421.1682685085&tid=UA-15835029-4&_gid=2051042318.1682685085&_r=1&gtm=457e34q0&jsscut=1&z=316337243
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:813::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
de3246094525b21a870fc7d2a67490d0132535c6fa5993755c549f1a9d1bd8af
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
date
Fri, 28 Apr 2023 12:31:25 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
2
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
www.google-analytics.com/j/
4 B
71 B
XHR
General
Full URL
https://www.google-analytics.com/j/collect?v=1&_v=j100&a=1344708946&t=event&ni=1&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Dcorporate-email%26utm_campaign%3Ddcs_article_na%26uid%3Df7a24be2-1ed3-ea11-a812-000d3a1bb78f&ul=en-us&de=UTF-8&dt=Digital%20Customer%20Service%20%7C%20Best%20Practices%20%7C%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Parse%20URL&ea=Find%20UID&_u=YADAAUABAAAAACAAI~&jid=1803662746&gjid=1859939911&cid=445801421.1682685085&tid=UA-15835029-4&_gid=2051042318.1682685085&_r=1&_slc=1&gtm=45He34q0n81NC9SGDL&cd17=f7a24be2-1ed3-ea11-a812-000d3a1bb78f&z=1585384989
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:813::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
aec60bc104db041b1512185839f18f52986df7e569e5445f740dd60f763fbca8
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
date
Fri, 28 Apr 2023 12:31:25 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
anchor
www.google.com/recaptcha/api2/ Frame 9FC0
50 KB
28 KB
Document
General
Full URL
https://www.google.com/recaptcha/api2/anchor?ar=1&k=6Lesar8UAAAAALZDuMNxfVqrS3qjv_SDHdYNyrEQ&co=aHR0cHM6Ly93d3cuZWdhaW4uY29tOjQ0Mw..&hl=de&v=4PnKmGB9wRHh1i04o7YUICeI&size=normal&cb=9lpghaqga3rd
Requested by
Host: www.gstatic.com
URL: https://www.gstatic.com/recaptcha/releases/4PnKmGB9wRHh1i04o7YUICeI/recaptcha__de.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:831::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
GSE /
Resource Hash
8cb5faf8b872c387e146fcfa4049bf0557b1ec39f4562215972a1011ee8a77a0
Security Headers
Name Value
Content-Security-Policy script-src 'report-sample' 'nonce-Qrc4qzXpyUB0Ika-kcqW2Q' 'unsafe-inline' 'strict-dynamic' https: http: 'unsafe-eval';object-src 'none';base-uri 'self';report-uri https://csp.withgoogle.com/csp/recaptcha/1
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
https://www.egain.com/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
cache-control
no-cache, no-store, max-age=0, must-revalidate
content-encoding
gzip
content-length
27934
content-security-policy
script-src 'report-sample' 'nonce-Qrc4qzXpyUB0Ika-kcqW2Q' 'unsafe-inline' 'strict-dynamic' https: http: 'unsafe-eval';object-src 'none';base-uri 'self';report-uri https://csp.withgoogle.com/csp/recaptcha/1
content-type
text/html; charset=utf-8
cross-origin-embedder-policy
require-corp
cross-origin-resource-policy
cross-origin
date
Fri, 28 Apr 2023 12:31:25 GMT
expires
Mon, 01 Jan 1990 00:00:00 GMT
pragma
no-cache
report-to
{"group":"recaptcha","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/recaptcha"}]}
server
GSE
x-content-type-options
nosniff
x-xss-protection
1; mode=block
collect
stats.g.doubleclick.net/j/
4 B
348 B
XHR
General
Full URL
https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j100&tid=UA-15835029-4&cid=445801421.1682685085&jid=643630122&gjid=1975082821&_gid=2051042318.1682685085&_u=YADAAUAAAAAAACAAI~&z=121926057
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400c:c0b::9a Brussels, Belgium, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
strict-transport-security
max-age=10886400; includeSubDomains; preload
date
Fri, 28 Apr 2023 12:31:25 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
stats.g.doubleclick.net/j/
4 B
70 B
XHR
General
Full URL
https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j100&tid=UA-15835029-4&cid=445801421.1682685085&jid=1803662746&gjid=1859939911&_gid=2051042318.1682685085&_u=YADAAUABAAAAACAAI~&z=1459725476
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400c:c0b::9a Brussels, Belgium, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
strict-transport-security
max-age=10886400; includeSubDomains; preload
date
Fri, 28 Apr 2023 12:31:25 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
styles__ltr.css
www.gstatic.com/recaptcha/releases/4PnKmGB9wRHh1i04o7YUICeI/ Frame 9FC0
55 KB
24 KB
Stylesheet
General
Full URL
https://www.gstatic.com/recaptcha/releases/4PnKmGB9wRHh1i04o7YUICeI/styles__ltr.css
Requested by
Host: www.google.com
URL: https://www.google.com/recaptcha/api2/anchor?ar=1&k=6Lesar8UAAAAALZDuMNxfVqrS3qjv_SDHdYNyrEQ&co=aHR0cHM6Ly93d3cuZWdhaW4uY29tOjQ0Mw..&hl=de&v=4PnKmGB9wRHh1i04o7YUICeI&size=normal&cb=9lpghaqga3rd
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:810::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
952833e41ba7a4b64c31a2d7b07dde81bf5bbacf5cbb967821cfe459d0c4a0d8
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.google.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Thu, 27 Apr 2023 21:06:40 GMT
content-encoding
gzip
x-content-type-options
nosniff
age
55485
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/recaptcha
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
24605
x-xss-protection
0
last-modified
Fri, 21 Apr 2023 01:25:41 GMT
server
sffe
cross-origin-opener-policy
same-origin-allow-popups; report-to="recaptcha"
vary
Accept-Encoding
report-to
{"group":"recaptcha","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/recaptcha"}]}
content-type
text/css
cache-control
public, max-age=31536000
accept-ranges
bytes
expires
Fri, 26 Apr 2024 21:06:40 GMT
recaptcha__de.js
www.gstatic.com/recaptcha/releases/4PnKmGB9wRHh1i04o7YUICeI/ Frame 9FC0
410 KB
165 KB
Script
General
Full URL
https://www.gstatic.com/recaptcha/releases/4PnKmGB9wRHh1i04o7YUICeI/recaptcha__de.js
Requested by
Host: www.google.com
URL: https://www.google.com/recaptcha/api2/anchor?ar=1&k=6Lesar8UAAAAALZDuMNxfVqrS3qjv_SDHdYNyrEQ&co=aHR0cHM6Ly93d3cuZWdhaW4uY29tOjQ0Mw..&hl=de&v=4PnKmGB9wRHh1i04o7YUICeI&size=normal&cb=9lpghaqga3rd
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:810::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
2f1d9b491b08daadc738115c579f9cc1b85b29078fdefe99ad994f9db0f5da22
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.google.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Fri, 28 Apr 2023 11:54:00 GMT
content-encoding
gzip
x-content-type-options
nosniff
age
2245
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/recaptcha
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
168688
x-xss-protection
0
last-modified
Fri, 21 Apr 2023 01:25:41 GMT
server
sffe
cross-origin-opener-policy
same-origin-allow-popups; report-to="recaptcha"
vary
Accept-Encoding
report-to
{"group":"recaptcha","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/recaptcha"}]}
content-type
text/javascript
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
expires
Sat, 27 Apr 2024 11:54:00 GMT
ga-audiences
www.google.com/ads/
42 B
63 B
Image
General
Full URL
https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j100&tid=UA-15835029-4&cid=445801421.1682685085&jid=643630122&_u=YADAAUAAAAAAACAAI~&z=558635175
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=f7a24be2-1ed3-ea11-a812-000d3a1bb78f
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:831::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

pragma
no-cache
date
Fri, 28 Apr 2023 12:31:26 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.de/ads/
42 B
107 B
Image
General
Full URL
https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j100&tid=UA-15835029-4&cid=445801421.1682685085&jid=643630122&_u=YADAAUAAAAAAACAAI~&z=558635175
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=f7a24be2-1ed3-ea11-a812-000d3a1bb78f
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:811::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

pragma
no-cache
date
Fri, 28 Apr 2023 12:31:26 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.com/ads/
42 B
63 B
Image
General
Full URL
https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j100&tid=UA-15835029-4&cid=445801421.1682685085&jid=1803662746&_u=YADAAUABAAAAACAAI~&z=1796627621
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=f7a24be2-1ed3-ea11-a812-000d3a1bb78f
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:831::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

pragma
no-cache
date
Fri, 28 Apr 2023 12:31:25 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.de/ads/
42 B
107 B
Image
General
Full URL
https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j100&tid=UA-15835029-4&cid=445801421.1682685085&jid=1803662746&_u=YADAAUABAAAAACAAI~&z=1796627621
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=f7a24be2-1ed3-ea11-a812-000d3a1bb78f
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:811::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

pragma
no-cache
date
Fri, 28 Apr 2023 12:31:26 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
/
www.google.com/pagead/1p-user-list/946629603/
42 B
64 B
Image
General
Full URL
https://www.google.com/pagead/1p-user-list/946629603/?random=1682685085262&cv=11&fst=1682683200000&bg=ffffff&guid=ON&async=1&gtm=45be34q0&u_w=1600&u_h=1200&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Dcorporate-email%26utm_campaign%3Ddcs_article_na%26uid%3Df7a24be2-1ed3-ea11-a812-000d3a1bb78f&frm=0&tiba=Digital%20Customer%20Service%20%7C%20Best%20Practices%20%7C%20eGain&data=event%3Dgtag.config&fmt=3&is_vtc=1&random=4067660306&rmt_tld=0&ipr=y
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=f7a24be2-1ed3-ea11-a812-000d3a1bb78f
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:831::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
Content-Security-Policy script-src 'none'; object-src 'none'
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

pragma
no-cache
date
Fri, 28 Apr 2023 12:31:25 GMT
content-security-policy
script-src 'none'; object-src 'none'
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
/
www.google.de/pagead/1p-user-list/946629603/
42 B
455 B
Image
General
Full URL
https://www.google.de/pagead/1p-user-list/946629603/?random=1682685085262&cv=11&fst=1682683200000&bg=ffffff&guid=ON&async=1&gtm=45be34q0&u_w=1600&u_h=1200&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Dcorporate-email%26utm_campaign%3Ddcs_article_na%26uid%3Df7a24be2-1ed3-ea11-a812-000d3a1bb78f&frm=0&tiba=Digital%20Customer%20Service%20%7C%20Best%20Practices%20%7C%20eGain&data=event%3Dgtag.config&fmt=3&is_vtc=1&random=4067660306&rmt_tld=1&ipr=y
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=f7a24be2-1ed3-ea11-a812-000d3a1bb78f
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:811::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
Content-Security-Policy script-src 'none'; object-src 'none'
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

pragma
no-cache
date
Fri, 28 Apr 2023 12:31:25 GMT
content-security-policy
script-src 'none'; object-src 'none'
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
truncated
/ Frame 9FC0
14 KB
0
Image
General
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
0964d141519db34adc6aa127a33dbc6761cda1e56b584ea402082d99c44afb9e

Request headers

accept-language
de-DE,de;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

Content-Type
image/png
truncated
/ Frame 9FC0
2 KB
0
Image
General
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
43ef4025567f7a15859b5252b6ccc1efe2ff8c7331b1aefbea7ce88eb5084d27

Request headers

accept-language
de-DE,de;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

Content-Type
image/png
logo_48.png
www.gstatic.com/recaptcha/api2/ Frame 9FC0
2 KB
2 KB
Image
General
Full URL
https://www.gstatic.com/recaptcha/api2/logo_48.png
Requested by
Host: www.gstatic.com
URL: https://www.gstatic.com/recaptcha/releases/4PnKmGB9wRHh1i04o7YUICeI/styles__ltr.css
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:810::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
1b9efb22c938500971aac2b2130a475fa23684dd69e43103894968df83145b8a
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.gstatic.com/recaptcha/releases/4PnKmGB9wRHh1i04o7YUICeI/styles__ltr.css
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Sat, 22 Apr 2023 23:52:14 GMT
x-content-type-options
nosniff
age
477551
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/recaptcha
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
2228
x-xss-protection
0
last-modified
Tue, 03 Mar 2020 20:15:00 GMT
server
sffe
cross-origin-opener-policy
same-origin-allow-popups; report-to="recaptcha"
report-to
{"group":"recaptcha","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/recaptcha"}]}
content-type
image/png
cache-control
public, max-age=604800
accept-ranges
bytes
expires
Sat, 29 Apr 2023 23:52:14 GMT
KFOmCnqEu92Fr1Mu4mxK.woff2
fonts.gstatic.com/s/roboto/v18/ Frame 9FC0
15 KB
15 KB
Font
General
Full URL
https://fonts.gstatic.com/s/roboto/v18/KFOmCnqEu92Fr1Mu4mxK.woff2
Requested by
Host: www.google.com
URL: https://www.google.com/recaptcha/api2/anchor?ar=1&k=6Lesar8UAAAAALZDuMNxfVqrS3qjv_SDHdYNyrEQ&co=aHR0cHM6Ly93d3cuZWdhaW4uY29tOjQ0Mw..&hl=de&v=4PnKmGB9wRHh1i04o7YUICeI&size=normal&cb=9lpghaqga3rd
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:830::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
3e253b66056519aa065b00a453bac37ac5ed8f3e6fe7b542e93a9dcdcc11d0bc
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://www.google.com/
Origin
https://www.google.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Sat, 22 Apr 2023 22:24:03 GMT
x-content-type-options
nosniff
age
482842
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
15344
x-xss-protection
0
last-modified
Mon, 16 Oct 2017 17:32:55 GMT
server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
{"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
expires
Sun, 21 Apr 2024 22:24:03 GMT
webworker.js
www.google.com/recaptcha/api2/ Frame 9FC0
102 B
134 B
Other
General
Full URL
https://www.google.com/recaptcha/api2/webworker.js?hl=de&v=4PnKmGB9wRHh1i04o7YUICeI
Requested by
Host: www.google.com
URL: https://www.google.com/recaptcha/api2/anchor?ar=1&k=6Lesar8UAAAAALZDuMNxfVqrS3qjv_SDHdYNyrEQ&co=aHR0cHM6Ly93d3cuZWdhaW4uY29tOjQ0Mw..&hl=de&v=4PnKmGB9wRHh1i04o7YUICeI&size=normal&cb=9lpghaqga3rd
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:831::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
GSE /
Resource Hash
be00e32745c8f3253a510efcfb4c728f018a4bb685589b668c460af2064b6135
Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self'
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.google.com/recaptcha/api2/anchor?ar=1&k=6Lesar8UAAAAALZDuMNxfVqrS3qjv_SDHdYNyrEQ&co=aHR0cHM6Ly93d3cuZWdhaW4uY29tOjQ0Mw..&hl=de&v=4PnKmGB9wRHh1i04o7YUICeI&size=normal&cb=9lpghaqga3rd
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Fri, 28 Apr 2023 12:31:25 GMT
content-encoding
gzip
x-content-type-options
nosniff
content-security-policy
frame-ancestors 'self'
server
GSE
cross-origin-embedder-policy
require-corp
x-frame-options
SAMEORIGIN
report-to
{"group":"recaptcha","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/recaptcha"}]}
content-type
text/javascript; charset=UTF-8
cache-control
private, max-age=300
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
112
x-xss-protection
1; mode=block
expires
Fri, 28 Apr 2023 12:31:25 GMT
bframe
www.google.com/recaptcha/api2/ Frame 707D
7 KB
1 KB
Document
General
Full URL
https://www.google.com/recaptcha/api2/bframe?hl=de&v=4PnKmGB9wRHh1i04o7YUICeI&k=6Lesar8UAAAAALZDuMNxfVqrS3qjv_SDHdYNyrEQ
Requested by
Host: www.gstatic.com
URL: https://www.gstatic.com/recaptcha/releases/4PnKmGB9wRHh1i04o7YUICeI/recaptcha__de.js
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:831::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
GSE /
Resource Hash
ec7f12a21430f21af48a976d4c0364440ca25b7604e7020310e2c195ae26762b
Security Headers
Name Value
Content-Security-Policy script-src 'report-sample' 'nonce-F1hB93tfUB1rNmCwlb6mjQ' 'unsafe-inline' 'strict-dynamic' https: http: 'unsafe-eval';object-src 'none';base-uri 'self';report-uri https://csp.withgoogle.com/csp/recaptcha/1
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
https://www.egain.com/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
cache-control
no-cache, no-store, max-age=0, must-revalidate
content-encoding
gzip
content-length
1144
content-security-policy
script-src 'report-sample' 'nonce-F1hB93tfUB1rNmCwlb6mjQ' 'unsafe-inline' 'strict-dynamic' https: http: 'unsafe-eval';object-src 'none';base-uri 'self';report-uri https://csp.withgoogle.com/csp/recaptcha/1
content-type
text/html; charset=utf-8
cross-origin-embedder-policy
require-corp
cross-origin-resource-policy
cross-origin
date
Fri, 28 Apr 2023 12:31:25 GMT
expires
Mon, 01 Jan 1990 00:00:00 GMT
pragma
no-cache
report-to
{"group":"recaptcha","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/recaptcha"}]}
server
GSE
x-content-type-options
nosniff
x-xss-protection
1; mode=block
styles__ltr.css
www.gstatic.com/recaptcha/releases/4PnKmGB9wRHh1i04o7YUICeI/ Frame 707D
55 KB
24 KB
Stylesheet
General
Full URL
https://www.gstatic.com/recaptcha/releases/4PnKmGB9wRHh1i04o7YUICeI/styles__ltr.css
Requested by
Host: www.google.com
URL: https://www.google.com/recaptcha/api2/bframe?hl=de&v=4PnKmGB9wRHh1i04o7YUICeI&k=6Lesar8UAAAAALZDuMNxfVqrS3qjv_SDHdYNyrEQ
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:810::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
952833e41ba7a4b64c31a2d7b07dde81bf5bbacf5cbb967821cfe459d0c4a0d8
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.google.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Thu, 27 Apr 2023 21:06:40 GMT
content-encoding
gzip
x-content-type-options
nosniff
age
55485
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/recaptcha
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
24605
x-xss-protection
0
last-modified
Fri, 21 Apr 2023 01:25:41 GMT
server
sffe
cross-origin-opener-policy
same-origin-allow-popups; report-to="recaptcha"
vary
Accept-Encoding
report-to
{"group":"recaptcha","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/recaptcha"}]}
content-type
text/css
cache-control
public, max-age=31536000
accept-ranges
bytes
expires
Fri, 26 Apr 2024 21:06:40 GMT
recaptcha__de.js
www.gstatic.com/recaptcha/releases/4PnKmGB9wRHh1i04o7YUICeI/ Frame 707D
410 KB
165 KB
Script
General
Full URL
https://www.gstatic.com/recaptcha/releases/4PnKmGB9wRHh1i04o7YUICeI/recaptcha__de.js
Requested by
Host: www.google.com
URL: https://www.google.com/recaptcha/api2/bframe?hl=de&v=4PnKmGB9wRHh1i04o7YUICeI&k=6Lesar8UAAAAALZDuMNxfVqrS3qjv_SDHdYNyrEQ
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:810::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
2f1d9b491b08daadc738115c579f9cc1b85b29078fdefe99ad994f9db0f5da22
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.google.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Fri, 28 Apr 2023 11:54:00 GMT
content-encoding
gzip
x-content-type-options
nosniff
age
2245
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/recaptcha
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
168688
x-xss-protection
0
last-modified
Fri, 21 Apr 2023 01:25:41 GMT
server
sffe
cross-origin-opener-policy
same-origin-allow-popups; report-to="recaptcha"
vary
Accept-Encoding
report-to
{"group":"recaptcha","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/recaptcha"}]}
content-type
text/javascript
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
expires
Sat, 27 Apr 2024 11:54:00 GMT
a
www.googletagmanager.com/
0
11 B
Image
General
Full URL
https://www.googletagmanager.com/a?id=G-P0WWZ4WL9G&cv=1&v=3&t=t&pid=1733000252&rv=34q0&es=1&e=gtm.load&eid=17&u=AgAAAAAAAAAAACA&h=Ag&tc=12&z=0
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:802::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
Security Headers
Name Value
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Fri, 28 Apr 2023 12:31:27 GMT
server
Google Tag Manager
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
0
x-xss-protection
0
content-type
text/html
a
www.googletagmanager.com/
0
11 B
Image
General
Full URL
https://www.googletagmanager.com/a?id=G-P0WWZ4WL9G&cv=1&v=3&t=t&pid=1733000252&rv=34q0&es=1&e=gtm.elementVisibility&eid=18&u=AgAAAAAAAAAAACA&h=Ag&tc=12&z=0
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:802::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
Security Headers
Name Value
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Fri, 28 Apr 2023 12:31:28 GMT
server
Google Tag Manager
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
0
x-xss-protection
0
content-type
text/html
a
www.googletagmanager.com/
0
11 B
Image
General
Full URL
https://www.googletagmanager.com/a?id=G-P0WWZ4WL9G&cv=1&v=3&t=t&pid=1733000252&rv=34q0&es=1&e=gtm.elementVisibility&eid=19&u=AgAAAAAAAAAAACA&h=Ag&tc=12&z=0
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:802::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
Security Headers
Name Value
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Fri, 28 Apr 2023 12:31:28 GMT
server
Google Tag Manager
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
0
x-xss-protection
0
content-type
text/html
a
www.googletagmanager.com/
0
11 B
Image
General
Full URL
https://www.googletagmanager.com/a?id=G-P0WWZ4WL9G&cv=1&v=3&t=t&pid=1733000252&rv=34q0&es=1&e=gtm.elementVisibility&eid=20&u=AgAAAAAAAAAAACA&h=Ag&tc=12&z=0
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:802::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
Security Headers
Name Value
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Fri, 28 Apr 2023 12:31:28 GMT
server
Google Tag Manager
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
0
x-xss-protection
0
content-type
text/html
a
www.googletagmanager.com/
0
11 B
Image
General
Full URL
https://www.googletagmanager.com/a?id=G-P0WWZ4WL9G&cv=1&v=3&t=t&pid=1733000252&rv=34q0&es=1&e=gtm.elementVisibility&eid=21&u=AgAAAAAAAAAAACA&h=Ag&tc=12&z=0
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:802::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
Security Headers
Name Value
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Fri, 28 Apr 2023 12:31:28 GMT
server
Google Tag Manager
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
0
x-xss-protection
0
content-type
text/html
a
www.googletagmanager.com/
0
11 B
Image
General
Full URL
https://www.googletagmanager.com/a?id=G-P0WWZ4WL9G&cv=1&v=3&t=t&pid=1733000252&rv=34q0&es=1&e=gtm.elementVisibility&eid=22&u=AgAAAAAAAAAAACA&h=Ag&tc=12&z=0
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:802::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
Security Headers
Name Value
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Fri, 28 Apr 2023 12:31:28 GMT
server
Google Tag Manager
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
0
x-xss-protection
0
content-type
text/html
collect
region1.google-analytics.com/g/
0
54 B
Ping
General
Full URL
https://region1.google-analytics.com/g/collect?v=2&tid=G-P0WWZ4WL9G&gtm=45je34q0&_p=1344708946&cid=445801421.1682685085&ul=en-us&sr=1600x1200&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&sid=1682685085&sct=1&seg=1&dl=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Dcorporate-email%26utm_campaign%3Ddcs_article_na%26uid%3Df7a24be2-1ed3-ea11-a812-000d3a1bb78f&dt=Digital%20Customer%20Service%20%7C%20Best%20Practices%20%7C%20eGain&_s=2
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2001:4860:4802:34::36 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36
Content-Type
text/plain;charset=UTF-8

Response headers

pragma
no-cache
date
Fri, 28 Apr 2023 12:31:30 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
0
expires
Fri, 01 Jan 1990 00:00:00 GMT

Verdicts & Comments Add Verdict or Comment

113 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 boolean| credentialless undefined| $ function| jQuery object| cnArgs undefined| countDownDate undefined| x function| gtag object| dataLayer function| getParam function| getExpiryRecord function| addGclid object| uetq function| ldfdr object| fs object| bootstrap string| pfHeaderImgUrl string| pfHeaderTagline string| pfdisableClickToDel string| pfImagesSize string| pfImageDisplayStyle string| pfEncodeImages string| pfShowHiddenContent string| pfDisableEmail string| pfDisablePDF string| pfDisablePrint string| pfCustomCSS string| pfPlatform function| EvEmitter function| imagesLoaded object| oceanwpLocalize object| oceanwp function| jQueryBridget function| getSize function| matchesSelector object| fizzyUIUtils function| Flickity function| Unipointer function| Unidragger object| PojoA11yOptions function| heateorSssLoadEvent string| heateorSssSharingAjaxUrl string| heateorSssCloseIconPath string| heateorSssPluginIconPath number| heateorSssHorizontalSharingCountEnable number| heateorSssVerticalSharingCountEnable number| heateorSssSharingOffset number| heateorSssMobileStickySharingEnabled string| heateorSssCopyLinkMessage object| heateorSssUrlCountFetched string| heateorSssSharesText string| heateorSssShareText function| heateorSssPopup function| heateorSssDetermineWhatsappShareAPI function| heateorSssMoreSharingPopup function| heateorSssMastodonPopup function| heateorSssFilterSharing object| heateorSssFacebookTargetUrls function| heateorSssGetSharingCounts function| heateorSssFetchFacebookShares function| heateorSssFBShareJSONCall function| heateorSssSaveFacebookShares function| heateorSssCalculateApproxCount function| heateorSssCalculateActualCount function| heateorSssCapitaliseFirstLetter function| heateorSssHideSharing function| ClipboardJS object| Mailcheck object| punycode object| wpforms object| ___grecaptcha_cfg object| grecaptcha string| __recaptcha_api boolean| __google_recaptcha_client object| __gaConnectorEventsEmitted function| wpformsDispatchEvent function| wpformsRecaptchaCallback function| wpformsRecaptchaLoad object| wpforms_settings string| _linkedin_partner_id object| _linkedin_data_partner_ids object| commonUtils function| toCdnUrl function| persistComputedStylesAndRect function| toAbsoluteUrl object| messageBus object| logger function| pfRedirect object| printfriendlyOptionsParser function| OriginalPageFetch string| PF_VERSION object| pfMod object| priFri function| UET function| UET_init function| UET_push object| ueto_d57d405e57 object| google_tag_manager object| google_tag_data string| GoogleAnalyticsObject function| ga object| ziws function| lintrk boolean| _already_called_lintrk function| onYouTubeIframeAPIReady object| gaGlobal object| GooglebQhCsO object| gaplugins object| gaData object| recaptcha object| closure_lm_672086

25 Cookies

Domain/Path Name / Value
.egain.com/ Name: _uetsid
Value: 972964d0e5c011edbcb2318a13a76758
.egain.com/ Name: _uetvid
Value: 97299040e5c011edb417b53b06a32af3
www.egain.com/ Name: _wpfuuid
Value: 9218f0f9-a9d7-4bc5-8f28-edf8c76793fd
.ws.zoominfo.com/ Name: visitorId
Value: 303d78f97165f4d34a6e9a5181556f31c4311d0e04ed29a5988e147de0162f2e
.zoominfo.com/ Name: __cf_bm
Value: Jsczh.0Np9itNUxY.u7cEF1WJ8XGMDW8ZVNzZ4pLbT4-1682685085-0-ATUxi8pnNTH5dntcP17p7toNraWX67OvdLc41AW9eSU3hIVjaH225yW6D4ZkbrSZy5Ka2gy8rHq4IU/P2biLpPw=
.zoominfo.com/ Name: _cfuvid
Value: Xv2JsrmlV2gfHUx_dWRNYVFshIVKxnzXTxDWzIQr.Lg-1682685085095-0-604800000
.bing.com/ Name: MUID
Value: 2DD10229BBFF6D902BF81128BA2D6C67
.egain.com/ Name: initialTrafficSource
Value: utmcsr=1on1|utmcmd=corporate-email|utmccn=dcs_article_na
.egain.com/ Name: __utmzzses
Value: 1
.egain.com/ Name: _lfa
Value: LF1.1.25005757cb7b67bd.1682685085217
www.egain.com/ Name: ln_or
Value: eyIzMTEyMDEyIjoiZCJ9
.egain.com/ Name: _ga_P0WWZ4WL9G
Value: GS1.1.1682685085.1.1.1682685085.0.0.0
.egain.com/ Name: _gcl_au
Value: 1.1.1463900731.1682685085
.egain.com/ Name: _ga
Value: GA1.2.445801421.1682685085
.egain.com/ Name: _gid
Value: GA1.2.2051042318.1682685085
.egain.com/ Name: _gat_gtag_UA_15835029_4
Value: 1
.egain.com/ Name: _gat_UA-15835029-4
Value: 1
.linkedin.com/ Name: UserMatchHistory
Value: AQItv4vTvklzYAAAAYfH2MZLcqxHLov82OVdd40wzYp5vXjY4m7MIFRZacigQ1S3fag_1C2q61D8vQ
.linkedin.com/ Name: AnalyticsSyncHistory
Value: AQKntss6U5sl6QAAAYfH2MZLX-pgKTwZu6HLOO2PV1v1tSYHc7QyHWHZ8hzHfUYWMZD1-v_A6esV9YrpRYKv5g
.linkedin.com/ Name: bcookie
Value: "v=2&5ce317a2-21e8-4edd-86b1-e56a52cdde46"
.linkedin.com/ Name: lidc
Value: "b=OGST08:s=O:r=O:a=O:p=O:g=2558:u=1:x=1:i=1682685085:t=1682771485:v=2:sig=AQEojtm2rSaAKv5UwVCYP2z8vSBWojI0"
.doubleclick.net/ Name: test_cookie
Value: CheckForPermission
.www.linkedin.com/ Name: bscookie
Value: "v=1&20230428123125b2e3d982-101c-45c4-87b8-96ae758ec6c0AQGfWLLYeODc6ceJvmGKHkn2N0mTdFH2"
.linkedin.com/ Name: li_gc
Value: MTswOzE2ODI2ODUwODU7MjswMjE8oaBstzO2Vxl7K8uGvB1QgeLBfjD9z5lOkL/1u7Ah0w==
www.egain.com/ Name: original_referer
Value:

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

bat.bing.com
cdn.jsdelivr.net
cdn.linkedin.oribi.io
cdn.printfriendly.com
fonts.googleapis.com
fonts.gstatic.com
googleads.g.doubleclick.net
hd.egain.com
key-cdn.printfriendly.com
px.ads.linkedin.com
px4.ads.linkedin.com
region1.google-analytics.com
sc.lfeeder.com
snap.licdn.com
stats.g.doubleclick.net
tr.lfeeder.com
ws.zoominfo.com
www.egain.com
www.google-analytics.com
www.google.com
www.google.de
www.googletagmanager.com
www.gstatic.com
www.linkedin.com
13.107.42.14
13.32.121.33
138.199.37.227
141.193.213.20
18.66.112.89
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