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Submitted URL: http://aisera.info/
Effective URL: https://best-run-295341.framer.app/request-a-demo
Submission: On May 13 via api from US — Scanned from DE
Effective URL: https://best-run-295341.framer.app/request-a-demo
Submission: On May 13 via api from US — Scanned from DE
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Products Gen AI Demos AiseraLLM Solutions Customers Resources BOOK A DEMO SEE AISERA IN ACTION! REDUCE & CONTROL COSTS IMPROVE USER EXPERIENCE GET IMMEDIATE ROI WORLD-CLASS ORGANIZATIONS CHOOSE AISERA Our vision to create a one-stop shop across IT, HR, Store Support, was realized with Aisera's AI Copilot & AiseraGPT. Daniel Heras Product Manager, Employee Enablement Proven Results $5M+ Cost Savings 80% Resolution Rate $4M+ Improvement in ESAT Our self-service rate is over 50%, well above the industry average of 20 to 30%. We are using the built-in analytics to determine what is and is not working and tuning the ontology to be even more specific to our business. That should raise that rate even higher. Dave DeMarco SVP Business Technology Proven Results 74% Auto- Resolution Rate 95% Self-Service Customer Satisfaction (CSAT) $1M Cost Savings in Case Deflection What impressed us was Aisera’s unsupervised learning capabilities, it also had the best intent recognition entity we could find. Bjorn Jonsson Technical Program Manager Proven Results 63% Reduced Mean Time to Resolution (MTTR) 90% Average Prediction Accuracy 32,000 Agent Hours Saved 84% of Chegg’s requests handled by Shelly were resolved to our satisfaction and led to 50% increase in agent productivity. Brian McGuiness VP of IT Operations Proven Results 80% Auto-Resolution Rate 70% Increased Employee Satisfaction 50% Improved Agent Productivity DaveGPT, powered by Aisera, fundamentally impacts how we scale by automating simple interactions and generating value through efficiency and supporting our members. Jason Wilk CEO & Founder Proven Results 89% Resolution Rate 60% First Call Resolution Improvement 50% Improved Agent Productivity 75% Average Auto- Resolution Rate 75% ESAT & CSAT $3M+ Total Cost Savings 5/5 Customer Service & Support 9.3/10 Quality of Support © Copyright 2024 Aisera | All rights reserved