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Learn More about Salesforce AI Research - as seen at Dreamforce 2023!


SALESFORCE AI RESEARCH TRUSTED AI INNOVATION IN THE CRM SPACE AND BEYOND.




DISCOVER THE LATEST AI INNOVATIONS.

At Salesforce AI Research, we drive research advancements in the field of AI. We
apply this research to develop AI products that you can trust, and solutions
that benefit everyone.

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blog

BOTSIM: AN END-TO-END AUTOMATIC EVALUATION FRAMEWORK FOR TASK-ORIENTED DIALOG
SYSTEMS

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In the media

PROGEN: USING AI TO GENERATE PROTEINS

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blog

IF YOU CAN SAY IT, YOU CAN DO IT: THE AGE OF CONVERSATIONAL AI

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blog

RESOLVE CASES QUICKLY WITH INTERACTIVE EINSTEIN SEARCH ANSWERS

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in the media

BUILDING GENERATIVE AI WE CAN TRUST

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In the media

AI SUMMARIST: UTILIZE THE POWER OF AI TO TRACK CONVERSATIONS MORE EFFICIENTLY IN
SLACK.

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MEET EINSTEIN GPT, THE WORLD'S FIRST GENERATIVE AI FOR CRM

See how Einstein GPT combines generative AI models with real-time CRM data to
deliver personalized content across every customer interaction.

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TRUST IS OUR #1 VALUE.

We believe the benefits of AI should be accessible to everyone. But it is not
enough to deliver only the technological capabilities of AI – we also have an
important responsibility to ensure that AI is safe and inclusive for all. We
take that responsibility seriously and are committed to providing our employees,
customers, and partners with the tools they need to develop and use AI safely,
accurately, and ethically.

Learn About Our Commitment to Trusted AI

WE RESEARCH, DESIGN, AND DEVELOP STATE-OF-THE-ART AI ALGORITHMS FOR THE WORLD’S
#1 CRM. LET’S SHAPE THE FUTURE OF AI TOGETHER!

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