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___ × Product-led Hub * Why product led * Topics * Product teams * Marketing teams * Customer success teams * IT teams * Digital transformation * Tools * The course * The report * The book * The workshop * Video series Tour Pendo Try Pendo PRODUCT-LED HUB Resources and insights to accelerate your product-led journey GET PRODUCT-LED CERTIFIED Becoming product led is a journey, but it can all start with you. Sign up for the Product-led Certification Course to deepen your understanding of product-led strategies and how to apply them at your organization. Get started -> GET STARTED ON YOUR PRODUCT-LED JOURNEY Being product led is a team effort. Explore strategies for becoming product led throughout your business, starting with these three functional areas. More role-specific insights are coming soon—subscribe to our newsletter to be the first to hear about them. PRODUCT TEAMS MARKETING TEAMS CUSTOMER SUCCESS TEAMS IT TEAMS THE PRODUCT-LED WAY TO DIGITAL TRANSFORMATION Successful digital transformations hinge on optimizing your customer and employee experience. Learn how a product-led approach can help you do both. Read more -> GET PRODUCT-LED UPDATES BY EMAIL Subscribe to our newsletter for regular updates and new resources to guide you on your product-led journey. Subscribe WHAT IS A PRODUCT-LED COMPANY? Product-led companies put product at the center of their customer experience and business strategy. They use their products as channels through which to engage with users, acquire new customers, boost sales and expansion, and drive efficient growth at scale. By focusing on the product experience itself, these companies deliver better experiences—all while reaping internal benefits like more focused and data-driven development, improved product and feature adoption, higher customer retention and user productivity, and reduced operational waste. Here’s how they do it: PRODUCT-LED COMPANIES ALIGN AROUND THE PRODUCT Make the product experience the driving force behind every function throughout the business. Read more -> PRODUCT-LED COMPANIES MAKE DECISIONS WITH DATA OVER GUT FEEL Use data to understand exactly what’s happening inside the product to continually improve and iterate. Read more -> PRODUCT-LED COMPANIES USE PRODUCT AS A MARKETING CHANNEL Communicate with users within the product and offer freemium experiences to drive expansion. Read more -> PRODUCT-LED COMPANIES HAVE AMAZING ONBOARDING Create scalable in-product training and enablement programs that help users learn more efficiently. Read more -> PRODUCT-LED COMPANIES HELP USERS HELP THEMSELVES Make support resources readily available within the product so users can find solutions whenever they need them. Read more -> PRODUCT-LED COMPANIES COLLECT FEEDBACK AND COMMUNICATE BACK Create scalable, two-way feedback processes to help inform your roadmap and innovation strategy. Read more -> THE RISE OF THE PRODUCT-LED ORGANIZATION Todd Olson explains how product-led companies do things differently, and why going product led builds competitive advantage. BUILD YOUR PRODUCT-LED SKILL SET GET CERTIFIED: PRODUCT-LED CERTIFICATION COURSE Deepen your understanding of product-led strategies and how to apply them at your organization. GET THE REPORT: THE BUSINESS VALUE OF BEING PRODUCT LED See the quantifiable impact product-led tools and tactics could have on your business’ bottom line. READ THE BOOK: THE PRODUCT-LED ORGANIZATION Find out what sets a product-led company apart, and learn proven strategies for building your own. GET THE DIGITAL WORKSHOP: THE PRODUCT-LED ORGANIZATION Run hands-on exercises with your team to start putting product-led strategies into action. WATCH THE VIDEOS: THE PRODUCT-LED VIDEO SERIES Hear directly from industry experts and see how product-led strategies are changing the way we work. PENDO HELPS COMPANIES LIKE YOURS BECOME PRODUCT LED Let us show you how Try Pendo Free Request a Demo We love great products Let us show you how we can help improve yours. Try Pendo Free * * * LEARN MORE * Why Pendo * Product-led Hub * In-App Messaging * User Surveys & Polls * Tooltips * Adoption Funnels & Journeys * NPS * Feature Adoption Analytics * Pendo for Mobile * Interactive Product Benchmarks * Pendo for Financial Services * Pendo for EdTech & Digital Learning * Pendo for Healthcare * Customer support calculator * Customer retention calculator SUPPORT * Services & Support * Help Center * Pendo Demo Center * Tour the Product * NPS Demo * Guide Showcase * Security & Privacy GLOSSARY * User Onboarding * Customer Retention * Customer Feedback * In-app Messaging * NPS (Net Promoter Score) * Product Analytics * Product Experience * Product Roadmap * Voice of the Customer COMPANY * About * Careers * News * Events * LANGUAGE * English * Français * Deutsch * 日本語 Legal Privacy Policy Manage Preferences 877.320.8484 © 2022 Pendo.io, Inc. All rights reserved. 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