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FAQ
Are flanges included within the scope of delivery when ordering circulator pumps
or do these need to be ordered separately?
Can the pump be operated using a frequency converter?
Can the SP pumps also be operated in a horizontal position?
Why are the displays on the operating panel lit even though the electrical power
supply is switched off?
Do I have to follow the instructions for Grundfos pumps?
Does the built-in excess temperature protection of the UPS pump need to be used?
Does the SQ/SQE have a soft start?
Does the SQ/SQE need to be manually reset after a certain number of automatic
restart attempts?
Why is there glycol in motors of SP pumps and what should be done about it?
What is the heating system filling water requirement?
How can a blockage in a heating/wet-running pump be overcome?
How can the SQ/SQE be protected against dry-running?
How do I contact Grundfos customer service?
How do I install the underwater cable for submersibles?
How do I proceed if I want to install a differential pressure-regulated heating
pump in an existing system with overflow valves?
How do I set the motor protection on a submersible pump?
How does a UPS pump behave if the capacity of the capacitor is too low? Can the
capacitor be replaced?
How is a circulator pump regulated using differential pressure regulation?
How does night set-back work?
How does one mount a float switch?
How does one read a pump curve of a heating pump?
How does the MQ behave in the event of dry running?
How is the total delivery head of a circulator pump defined?
How many switching cycles per hour are allowed without compromising the service
life of the SQ/SQE pump?
If the surface of the circulator pump is warm to the touch, what might be the
cause?
Is it possible for submersible motor pumps to run dry?
Is it possible to connect a 230 V circulator pump to 400 V electrical mains e.g.
during pump replacement?
Is it possible to install the pump heads of speed-controlled pumps in the
housing of an unregulated circulator pump?
Is it possible to safely operate Grundfos industrial pumps outdoors without
weather protection?
Is it possible to use a heating pump in drinking water systems?
Is the heating pump’s delivery head the same as the height of the building?
The circuit breaker or fuses on a circulator pump have tripped. What might be
the cause?
The circuit breakers on the motor starter or the fuses have tripped. What might
be the cause?
Why is the circulator pump making noise (buzzing or rattling)? Is this normal?
What can be done about this?
Why does the heating system not reach a sufficient temperature?
What impact do the density and viscosity of a medium have on pump output?
Why is the heating system making noise?
What happens if the pump is operating too far to the left on the curve?
Why does E1 appear on the operating panel’s watt display on ALPHA1 or ALPHA2,
and what is the remedy?
Why is the circulator pump making noise, and what can be done about it?
Why does E3 appear on the operating panel’s watt display on ALPHA1 or ALPHA2,
and what is the remedy?
Why does E2 appear on the operating panel’s watt display on ALPHA1 or ALPHA2,
and what is the remedy?
Why is the circulator pump not running (no display on the operating panel), and
what can be done about it?
Why does the following "--" appear on the operating panel’s watt display on
ALPHA1 or ALPHA2, and what is the remedy?
The circulator pump is operating in 'Autoadapt' mode and is showing a constant
power consumption of over 5 watts. What can be done about it?
What can I use GRUNDFOS SP submersibles for?
What causes flow noise in a circulator?
What do the terms 'suction mode' and 'suction lift' refer to?
What does abrasion mean?
What does hydraulic balancing refer to?
What does the term 'inlet mode' refer to?
What happens if the JP pump is not drained during periods of frost?
What happens if the MQ pump is not drained during periods of frost?
What happens if the pump is operating too far to the right on the curve?
What is a cooling jacket and when should it be used for submersibles?
What is a dry-running pump?
What is a performance curve and what is its significance?
What is a wet-running pump?
What does downforce in a submersible pump mean, and what causes it?
What is 'lift', and what causes it in submersibles?
What is an NPSH curve and what is its significance?
What is cavitation?
What is the difference between a wastewater pump and a drainage pump?
What is dry running/inadequate lubrication in wet-running pumps?
What is the maximum sand content of pumped water for submersibles?
What is the minimum flow rate required for SP submersible pumps?
What does water hammering mean, and what causes it?
What is the role of the bypass lines and how should these be routed?
What leads to overheating of motors?
What minimum fill level is required to properly operate the wastewater or
deainage pump?
What should be done if the pump motor's current exceeds full load current?
What type of mechanical seal is appropriate for my industrial application?
When does the MQ switch off?
What types of media can I pump with a submersible pump?
When does the MQ turn on?
Where can I find information to troubleshoot Grundfos products?
Why does my SQ continue to run even though the off point has been reached?
Why is the MQ pump rapidly turning on and off?
Why is the JP pump not pumping when I turn it on?
Why is the JP pump not turning off?
Why is the MQ pump switching off during operation?
Why is the JP pump not running when I turn it on?
Why is the JP pump rapidly turning on and off?
Why is the MQ pump not pumping when I turn it on?
Why is the MQ pump not running when I turn it on?
Why is the MQ pump not turning off?
Which Pumps are used for Grundfos Distributed Pumping
What is Grundfos Distributed Pumping?
Who will do the Distributed Pumping design for my building's HVAC?
How is the Capital investment compared to a conventional system with valves?
Which type of buildings are Distributed Pumping suitable for?
Who can commission a Grundfos Distributed Pumping solution?
Does a Distributed Pumping Solution require Hydraulic Balancing?
How reliant is a Distributed Pumping system compared to a conventional system?
When should I consider renovating my water pump system?
What are the signs that my water pump system needs renovation or replacement?
Should I replace or repair my water pump system?
What type of water pump is best for my home?
How do I size a water pump for my home?
What is a water booster pump, and how does it work?
What is a hot water circulation pump, and how does it work?
What maintenance is required for my water pump system after renovation or
installation?
How can I make my heating system more energy-efficient?
What's the estimated cost of renovating or installing a water pump system in my
home?
How long does a water pump or heating renovation or installation typically take?
What's the most energy-efficient way to heat my home?
What's the most energy-efficient option for heating my home?
What types of water pumps are available for home installations?
How long do water pumps last?
How do I know that I get a sustainable and climate-friendly solution?
How do I know that I get a high-comfort solution?
How do I save water and reduce my water bill?
How can I make sure to choose the right pump solution that fits my needs and
living situation?
How to increase water pressure in home?
Why is my hot water inconsistent?
Where do I purchase a product?
How do I know if I can install the pump myself?
Where can I find installation instructions?
How do I find a professional installer?
View all (119)



How to guides
How to control pump selection criteria when sizing
How to access BIM assets fast
How to access Grundfos Go Remote
How to find specification text
How to share engineering projects easily
How to access Grundfos Product Center on the go
How to purchase a pump
How to get technical product information
How to find the right pump spare parts
How to find troubleshooting guides
How to get a Grundfos Energy Check
How to get a pump curve quickly
How to find the right pump for your liquid
How to find product documentation
How to achieve ultimate pump efficiency
How to find installation and operation manuals online
How to compare life cycle costs
How to find CAD drawings
How to do pump sizing by application
How to find a suitable pump replacement
Get the GO Remote app and control all Grundfos E-products
How to get perfect hydronic balancing with Grundfos GO Balance
How to replace and upgrade your small circulators
Grundfos remote support
How to save your sizing parameters
How to save your print settings
How to save products and save time
Finding a product number on a pump nameplate
View all (28)



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Research and insights
A smarter way to reduce pressure fluctuations
Abrasive liquids
Air Handling Unit
Air cooler
Air heating
Air vent
Airlift pump
BACnet
BMS (Building Management System)
BTU (British Thermal Unit)
Backflow
Balance point
Balancing valves
Beating the low Delta T syndrome in one-pipe heating applications
Boiler
Boiler shunt
Brackish water
Break tank
Buffer Tank
Butterfly valve
Bypass connection
COP (Coefficient of Performance)
Calculated control mode
Get the Wastewater Engineering Manual 1 – for small pumping stations
Get the engineering manual for Boilers and Systems
Components for fire protection
Water sprinkler system
Water mist systems
Water hardness
Water hammer
Double-seal pumps
Water flow rate
Water filtration
Wastewater pumping stations
Vortex impeller
Refrigerant
Variable frequency drive
UV water treatment
Two-pipe system
Tichelmann system
Thermostatic return temperature limiter
Thermostatic radiator valve
Thermostat
Temperature sensor
Temperature control mode
Jockey pump
Kv and Kvs values
Lambda value
Latent cooling load
Legionella in water systems
Tandem seal
Level sensors
Suction lift
Submersible pump – clean water
Lifecycle cost equation for pump systems
Liquid sub-cooler
MAGdrive
Main pumping stations
Submerged installation
Strainer
Main circulator pumps
Mixing loop
Modbus
Motors – EuP Directive
Stop function
Water supply systems in zones
Static pressure
Sprinkler system types
Sprinkler distribution pipework
Sprinkler alarm valve
Night setback
Speed controlled operation
Non-return valve
Soft pressure build-up
NPSH (Net Positive Suction Head)
Single shunt with 3-way valve in return pipe
One-pipe system
Single shunt with 3-way valve in flow pipe
Pilot pump
Single shunt with 2-way valve
Shaft seal
Pilot valve
Sewer system
Sensible heat ratio
Sensible cooling load
Screen basket
Pressure safety valve
Roof water tank system
Retention time
Recirculation pump
PUR foam
Pumps in series
Pumps in parallel
PTC thermistors
Pt 100 sensor
Proportional pressure
Profibus
Pressure transmitter
Pressure transducers
Calculating pressure loss
Pressure reducing valve
Calculation of flow
Pressure holding pumps
Cast iron
Water pressure boosting system
Pipe heat loss
Cavitation
Power factor
Channel impeller
Charge exchanger
Chilled beams
Chilled room
Fin spacing
Chiller
Expansion of fluid
Chlorination
Evaporative condenser
Chlorine Dioxide
Ethylene propylene rubber
Condensate pump
Condensing-boiler
Energy costs
Installation and commissioning costs (CIN)
Enclosure class
Constant curve
Emergency run function
Constant differential pressure
Initial costs (Cic) for pump systems
Pump curves
Induced power
Constant flow
Duty point
Impeller
Hygienic designed manifold
Constant pressure
Dry-running protection
Hydronics
Consumption profile
Dry installation
Double shunt with 3-way valve
Control valve
Hydrogen sulphide
Hot water vessel
Hot water exchanger
Fire extinguishing systems
Fire hazard classification
Fire protection standard
Cooling jacket
Fire pump controller
Fire pumps
Cooling tower
Fire sprinkler system
Hot water circulation
Heat requirement
Floor heating system
Heat rejection
Flow temperature
Corrosion
Heat pump
Heat exchanger
Cross-flow heat exchanger
Foam sprinkler systems
Free release fire pump
Guide rail
Detention tank
Frequency converter
Diaphragm tank
Grinder pump
Geometric height
Differential pressure regulating valve
Disinfection
Geodetic head
Direct system
GENIbus
Direct boosting
Save water and energy with proportional pressure
Data-light BIM assets
Ensuring reliable and efficient wastewater removal in commercial buildings
Intelligent pumps eliminate tripping and freezing in air-conditioning and
cooling
Intelligent pumps for hot water circulation in commercial buildings
Temperature control in condensing and non condensing boiler systems
Single booster vs. zone divided booster systems
Meet the expert: CR Air-Cooled Top pump
Design and testing of Grundfos wastewater pumps ensure reliable performance
Chemical treatment for the entire WWTP process with Grundfos dosing pumps
Developing the high efficiency Grundfos MGE motor
Drives and Grundfos Dedicated Controls reduce WW energy consumption
Grundfos Demand Driven Distribution - the smart way to reduce water loss
Ensuring reliable and safe dosing and disinfection systems for industry
Optimise boiler feed systems for industry
Optimised temperature control systems for industry
Optimise machine tool systems with intelligent coolant pumps
Optimising intake and distribution systems for industry
Optimised wastewater systems for commercial buildings
Grundfos wastewater expertise helps you achieve energy-efficient mixing
Optimising water treatment ultrafiltration systems for industry
Inexpensive flow and volume estimates with Grundfos Dedicated Controls
SIMPS tool from Grundfos facilitates pressurised sewer network design
Intelligent Grundfos H2S Solution removes odour and reduces costs
Sensor and water technology behind the Grundfos differential pressure sensor
Get the Handbook: Design Recommendations for Mixing
Get the Pump handbook
Get the application guide: District Energy
Extracting water from sand-sensitive aquifers
Get the Engineering Manual: Refrigeration and Cooling
Get the application guide: Wastewater in Commercial Buildings
Get the Service Technician’s Handbook for Pumping Stations
Get the Wastewater Engineering Manual 2 – for large pumping stations
The best approach to open-surface water pumping
Optimal water treatment design with Grundfos Computational Fluid Dynamics
Intelligent pumps for industrial washing and cleaning systems
Optimise chilled water pump systems for commercial buildings
Heating systems in Commercial Buildings
Get the handbook: Designing flood pumping stations
Get the application guide for Air-conditioning in Commercial Buildings
Inlet pressure
Get the application guide for Water disinfection in Commercial Buildings
Get the engineering manual: Water boosting in Commercial Buildings
Get the engineering manual: Heating in Commercial Buildings
Pressure boosting system
Get the engineering manual: Water distribution
Get the engineering manual for submersible pumps
Get the irrigation pump handbook
Meet the expert: Multi-zone control in Commercial Buildings
Meet the expert: Industrial water reuse
Meet the expert: Municipal water supply with Grundfos iSOLUTIONS
Get the engineering manual: Desalination
Get the application guide: Fire Protection in Commercial Buildings
When water scarsity becomes a reality
Increase building intelligence, decrease energy consumption
Treating and using our water more wisely
Reverse Osmosis kits provide customers with a fully optimised system
Lack of water pressure or noisy boosting system?
Complicated selection, sizing or installations?
Operational risks in a pressure boosting system
Watch the webcast about smart chemical dosing
When pumps age, running costs increase
Innovative hydraulics deliver reliable operation at lower total cost, meeting
the challenges of urban wastewater
Is your water treatment system flexible enough to cope with variations?
Towards smart chemical water treatment – based on a specific example from
industry about disinfection in a cooling tower
Find out how to save costs per m3 water treated
Meet the expert: Experts talk on process monitoring in industrial water
treatment
A better way to handle domestic wastewater
Grundfos iSOLUTIONS
Whitepaper E-pumps
Get the whitepaper: Take the lead on sustainability through water reuse
SQFlex – The smarter choice when replacing hand pumps
“Grundfos solar pumps are a game changer in upgrading from hand pumps”
Proven reliability in all wastewater conditions
OEM-CT-B1-Optimised cooling towers
OEM-CT-B3-Documentation in place for cooling tower OEMs
OEM-CT-B2-Design process and stock for cooling tower OEMs
OEM-CT-B4-Problem solving for cooling tower OEMs
OEM-CT-B5-Pre-configured pumps for cooling tower OEMs
OEM-CT-B6-Water quality for cooling tower OEMs
Pressure boosting whitepaper maximizing the ROI
Process chart: Dairies
Process chart: Meat & Poultry
Process chart: Soft Drinks
Process chart: Breweries
Make easy savings with energy optimisation
OEM-WI-B1-Integrated-components
OEM-WI-B2-smart-control-of-water-intake-systems
OEM-WI-B3-reliable-water-intake-pump-systems
OEM-WI-B4-centralised-information-hub
The world is running out of water
Going beyond expectations to meet water challenges
Water and Energy
Safeguarding our cities' water
Using water more efficiently and more sustainably
Increasing energy efficiency can have many positive impacts
OEM-WI-B5-monitoring-and-maintenance-services
Take Back – Contributing to circularity by recovering pumps
OEM-ChT-B1-Optimised, simple chemical treatment
OEM-ChT-B2-Smart chemical treatment solutions for oems
OEM-ChT-B3-Dosing packages for oems
OEM-PhT-B1-Optimised, reliable physical water treatment
OEM-PhT-B2-reverse-osmosis-saving-energy
OEM-PhT-B3-Pumps with integrated sensors and controls
OEM-PhT-B4-Automation, remote control and monitoring
Find out how to compare energy use, cost and carbon emissions in GPC
How our net zero approach helps industry with their sustainability agenda
All-e industry approach
High performance buildings
A paradigm shift in chilled water systems
How to compare energy use and cost when sizing Grundfos pumps
Solar made simple
Unlocking sustainability through innovative, digital solutions
Sustainability depends on high-quality, reliable solutions
Maximise your energy savings and reduce operating costs with an energy check
How to avoid waiting for hot water: A guide for homeowners
Why is my water bill so high?
What is rainwater harvesting and how does it work?
How to check water pressure
Why is my water pressure low? A guide for homeowners
Transform your attic or basement into a stunning bathroom with SOLOLIFT2
Relocate your kitchen with SOLOLIFT2 and transform unused space
Want to save energy and costs in your industrial water treatment systems?
Save energy and optimise industrial temperature control system performance
Are you wasting energy in your industrial processes?
OEM-ChU-B1-intelligent-temperature-control
OEM-ChU-B2-accurate-and-reliable-industrial-chiller-units
OEM-ChU-B3-end-to-end operational efficiency
OEM-ChU-B4-build-your-own-chiller-unit-solution
OEM-ChU-B5-leakage-free-pumps-for-OEMs
Download the article now: ‘Towards smart chemical water treatment’
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Cases
Industrial Cooling: Cooling towers redefined
Industrial Cooling: Reaching optimal system performance
Industrial Cooling: Reducing energy costs by 70%
Industrial Cooling: The intelligent way to prevent performance problems
Industrial Cooling: Achieving annual savings of €225,000
Industrial Cooling: Optimal control delivers 52% energy savings
Groundwater intake: Securing trouble-free water supply
Dubai buildings unlock up to 80% energy savings with simple pump swaps
Easy access to safe, affordable water changes lives in Ugandan villages
Pump station solves chronic flooding, boosts quality of life in Semarang,
Indonesia
As cities grow, so does their waste – and highly potent water leachate. Treating
that water is no problem for this Chinese company
Pump gates bring a new flow to Fuzhou’s rivers, revitalising life in city centre
Water reuse turns wastewater into resource at surface treatment plant
Sustainable student housing in smooth waters
Salt brings safety as new disinfectant solution in Chinese water plants
Cambodian water plant enjoys 15% energy and water savings
Pump upgrade for growing city brings efficiency - plus surprise benefits
- We didn't believe energy savings of this size were possible
One small box saves the day - twice - in pump system solution
At California organic vineyard, pump is key part of sustainability
Luxury hotel cuts energy in half and keeps comfort at 100%
When Kraków Arena is full, here's what works behind the scenes
Ningbo doses safely and accurately for 1.5 million citizens
How an old treatment plant became one of Poland's best
Mozzarella plant reuses its process wastewater, turning waste into resource
Danish bank doubles its return on energy investment
Waterworks cuts energy by a third with real-time pressure adjustments
Kazakhstan's global EXPO demands maximum reliability of pump systems
In cold, remote Alps, heating engineer wants reliability
How a Belgian hospital can grow 40% without growing energy use
Distributor: We're proud the market identifies us with Grundfos
Grundfos helps ensure strawberry fields forever
Seedling Success in Saving Energy
Securing reliable water supply to mid-north cattle stud
Beerenberg no longer in a jam when it comes to efficient steam production
Efficient and time saving pump solution for one of the world’s largest wine
companies
Grundfos Knowledge Solves Pump Problems
Reliability is the key for Port Augusta Power Station
Grundfos Supports Bowen Basin Mining
Berry Good Solution For One Of Australias Largest Growers
Soft drink manufacturer lowers energy costs by 45%
Parmalat: Reliability essential
Securing clean and efficient water supply for 700 dairy cows in Smithton
Building Drought Resilience With Grundfos
Poor flow to new Pump glow
Grundfos CR from 1981 still in grape shape
For a craft brewer focused on quality water, Grundfos solved for accuracy and
reliability
New Grundfos hydraulics reduce clogging problems and help build confidence into
wastewater handling
New hydraulics ensure operational reliability – a necessity for raw wastewater
transport
SMART Digital Dosing Keeps Safe Foods Consistent
Award-Winning Food Sanitation Startup Uses Innovation and SMART Digital Dosing
to Fight COVID-19
Co-existing with Nature
Ras Al Khaimah saves 20% energy and 12% OPEX in wastewater pumping system
Reliable alternative in the Australian Outback
SQFlex revives historic Australian outback station
Three SQFlex installations in three days in three States
Open S-tube® impeller eliminates clogging at wastewater station
Carlsberg taps into process water reuse with onsite treatment
Solar pumping means water can be sustainable, as well as life-sustaining, on
organic Barfield Station
Britvic Rugby increases production and achieves energy savings of GBP 374,420
Arla achieves energy savings in critical water supply systems
Suntory Beverage & Food GB&I finds 40-60% energy savings in pump system
retrofits
Pump intelligence accuracy and connectivity optimises processes
Pump intelligence optimises processes, saving 30% water and energy at cider
producer
RO systems gain intelligence and save 70% energy per m3 water produced
One small change in boiler feed level control, one massive change for the better
Safe, effective water conditioning in cooling towers
Euraqua Reverse Osmosis and Grundfos Direct Sensors™
Pirramimma Wines find Grundfos is good to the last drop
Grundfos helps QNB Finansbank Data Centre go green with TPE2 Twin pumps
Grundfos Remote Monitoring drives green performance
Solar pump remote monitoring; a smart work tool on a remote outback cattle
station
Perspective: How Satellite-Connected Solar-Powered Pumping Systems Transform
Australian Agriculture
Perspective: Advancing sustainable aquifer management and the urgency of
proactive measures
Free energy from the sun brings relief in Togo
Grundfos delivers dependable water for Whakatane District Council
Grundfos' commitment to collaborating with aquifer-sustainability focused
customers
View all (77)



Grundfos Australia



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