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Text Content

Welcome

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Southwest Gas Holdings

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Residential Services

See what Southwest Gas has to offer our residential customers.



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Suspect a natural gas leak?

Call 911 and Southwest Gas immediately at 877-860-6020, whether you're a
customer or not.




SAFETY RESOURCES

Explore videos, brochures, web links, and more to learn about natural gas
safety. 
 
English | Español
Safety
Home & Business Safety Excavators Pipeline Safety Safety Resources


Safety Resources
 * Home & Business Safety
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 * Pipeline Safety
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YOUR SAFETY IS OUR TOP PRIORITY

From recognizing and responding to a natural gas leak, to calling before you
dig, to snow safety tips, find all the info you need right here.




HOME & BUSINESS



CUSTOMER SAFETY

At Southwest Gas, your safety is our priority. Working together, you can help us
provide safe and reliable natural gas service 24/7. Review these simple tips,
and familiarize yourself with some basic natural gas safety rules.
Important Safety Information
 

NATURAL GAS BOOKLET

Knowledge is power! Explore the most common questions about natural gas,
excavating, and when to contact Southwest Gas. Additionally, do your part and
learn how to recognize, react to, and prevent natural gas leaks.
Natural Gas Safety Booklet
 

NATURAL GAS SAFETY REMINDERS

This handy brochure will remind you how to recognize and respond to a natural
gas leak, and how to keep safe when planning a digging project.
Customer Safety Booklet
 

KIDS AND NATURAL GAS SAFETY

Learn about natural gas and how to be safe around it with fun videos,
interactive poster, video game and more. Energy Safe Kids .
 

SAFETY FOR PEOPLE LIVING ALONG A PIPELINE

Underground pipelines can be located anywhere. Take a look at some valuable
reminders about safety along natural gas pipelines.  
Pipeline Safety for the General Public Brochure
 

SEWER WORK SAFEGUARDS

Because natural gas pipelines could have been installed through sewer lines,
special precautions may be necessary when using equipment to unclog sewer
pipes. 
Sewer Work Safeguards
 

CUSTOMER BURIED PIPING

Find out if you own the natural gas lines in your yard and how to keep them safe
if you do.
Customer Buried Piping Brochure
 

EXCESS FLOW VALVES

Excess Flow Valves, or EFVs, are designed to automatically reduce the flow of
natural gas if an underground pipe is damaged.
 
Information for Arizona Customers
Information for California Customers
Information for Nevada Customers
 

PIPELINE SAFETY FOR PUBLIC OFFICIALS

Decisions that public officials with land use, street, or road jurisdiction
make, can impact the safety of the community surrounding the pipeline.
Pipeline Safety for Public Officials brochure
 

COMMERCIAL KITCHEN SAFETY

If you work in a commercial kitchen, it's important to know how to be safe
around natural gas appliances. Share this poster with important safety tips with
your co-workers.
Commercial Kitchen Safety Poster


MONTHLY BILL MESSAGES


October 2022 - News to Use
September 2022 – Snow Season Safety
August 2022 - CA Prop 65
August 2022 - News to Use
July 2022 - Natural Gas Safety
June 2022 - News to Use
May 2022 - Natural Gas Leak Info
May 2022 - CA Proposition 65
April 2022 - Detecting Natural Gas Odor
April 2022 - News to Use
March 2022 - CA Proposition 65
March 2022 - 811 Safe Digging
February 2022 - News to Use
January 2022 - News to Use
January 2022 - Snow Safety
January 2022 - Natural Gas Safety
December 2021 - News to Use
November 2021 – CA Proposition 65
November 2021 – NV Excess Flow Valves
November 2021 – AZ/CA Excess Flow Valves
 
 
 
 
 
 
 
 
  




SNOW COUNTRY SAFETY



SNOW SAFETY

If you live in an area that receives heavy snowfall, extra precautions are
needed to ensure that gas piping, meters, and outdoor appliances remain safe.
Snow Safety Information
 

For customers who live in areas that receive heavy snowfall, learn the
precautions to take to ensure natural gas piping, meters and outdoor appliances
remain safe.

Protecting Natural Gas Meters
 
 

METER SHELTER PLANS

Install a shelter for your natural gas meter to protect it from snow and ice
accumulation. See plans below for your area.  
 
Big Bear Meter Shelter Plan
Big Bear Gable Meter Shelter Plan
Northern NV/Northern CA Meter Shelter Plan
Northern NV/Northern CA Gable Meter Shelter Plan

 

For a contractor referral, call 800-654-2765 or click here:
Appliance Dealers & Licensed Contractor Referrals
 




EXCAVATORS & CONTRACTORS



EXCAVATOR SAFETY POSTER

A quick reference guide for detecting and reporting a suspected natural gas
leak.
 
Excavator Poster
 

EXCAVATOR SAFETY BOOKLET

Detailed information on natural gas safety for excavators and others who work
around natural gas pipelines.
 
Excavator Booklet

 

WORKING AROUND PIPELINES FLYER

Reminders about the Do's and Don'ts of working around natural gas. 
 
Working Around Pipelines
 

SEWER WORK SAFETY BROCHURE

Because natural gas pipelines may have been installed through sewer lines,
plumbers and contractors should take special precautions when called to an
address to unblock a sewer line. 
 
Sewer Work Safeguards Brochure
 

PIPE IDENTIFICATION BROCHURE

A great visual reference to assist excavators in identifying natural gas pipes
used in our service areas. 
 
Pipe I.D. Brochure




PIPELINE SAFETY



SERVICE TERRITORY MAP

Service Territory Map (Southwest Gas Transmission Pipeline).
Southwest Gas Service Territory Map
 

INTEGRITY MANAGEMENT PROGRAMS

Learn more about what we do to keep our pipelines safe.
Pipeline Integrity Management Programs Flyer
 

NATURAL GAS SDS

Learn how to safely handle and recognize hazards associated with natural gas.
This document includes important tips such as first aid care, storage of natural
gas, purging gas pipes, and more. 
Natural Gas SDS

 





RADIO SPOTS


 
Home Makeover - Call 811


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Out for a Walk - Signs of a Leak


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Dude - Call 811 Before Digging


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Dude - It Smells Like Rotten Eggs


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Dudette - We Don't Use Natural Gas


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Honey – Snow Safety


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VIDEOS




SIGNS OF A NATURAL GAS LEAK




Learn how to recognize and respond to a natural gas leak.


LANDSCAPERS – CALL 811




Doing work for a client? Remember to call 811 before any yard digging Project.


PROFESSIONAL EXCAVATORS - CALL 811




All digging jobs require a call to 811.


HOMEOWNERS - CALL 811




Remember to call 811 before starting digging projects in your yard.


BUT I DON’T HAVE NATURAL GAS!




Even if you don’t have natural gas appliances, there could be gas pipelines in
your neighborhood. Learn the signs of a leak.


RECOGNIZING A NATURAL GAS LEAK




Learn the signs of a natural gas leak and what to do if you suspect one.

CALL BEFORE YOU DIG



Calling 811 before digging isn't just for "excavator dudes." It's for homeowners
too. [33]


SNOW SAFETY FOR GAS METERS



Snow and ice can damage gas meters and potentially cause a natural gas
leak…learn what you can do to prevent it.


PROTECT METERS WITH SNOW SHELTERS



Building a snow shelter is the best way to protect natural gas meters.


KIDS AND NATURAL GAS




This video explains which appliances use natural gas, how to identify a natural
gas leak, and what to do if a leak occurs. 

PUBLIC SAFETY MESSAGE



Check out our informative video to learn the basics of natural gas safety.
 
 
 
 


WHAT DOES NATURAL GAS SMELL LIKE?




It’s never too early to learn about natural gas safety. Here are a couple of
important reminders from our junior safety crew.


CROSS BORE SAFETY FOR PLUMBERS



Plumbers... be on the lookout! Before doing any work on sewer pipes outside of a
house, make sure the clog isn't a gas line.


CROSS BORE SAFETY FOR HOMEOWNERS



A clogged sewer outside your home could mean there's a gas line intersecting the
sewer pipe. Watch this video to learn what to do before clearing a sewer clog.


CROSS BORE SAFETY FOR FIELD WORKERS



This video reminds field workers to practice safe excavation practices to
prevent sewer pipe cross bores.



OTHER USEFUL SITES


National Pipeline Mapping System
Locate natural gas transmission lines operated by Southwest Gas and other
companies by visiting the U.S. Department of Transportation’s Pipeline and
Hazardous Materials Safety Administration National Pipeline Mapping System
(NPMS) website.
National Pipeline Mapping System (NPMA)
 
Pipeline and Hazardous Materials Safety Administration
The federal agency established to protect people and the environment from the
risks of hazardous materials' transportation.
Pipeline and Hazardous Materials Safety Administration
 
Call 811 Before You Dig
Learn about the national 811 Call Before You Dig service that helps protect you
from hitting underground utility lines while working on digging projects. 
Call 811 Before You Dig
 
Common Ground Alliance 
The leading association created specifically to work with all industry
stakeholders to prevent damage to underground utility infrastructure and ensure
public safety and environmental protection
Common Ground Alliance
 
American Gas Association
Safety is the core value of the natural gas industry and the American Gas
Association promotes positive safety cultures among natural gas companies. 
American Gas Association
 


PIPELINE SAFETY



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 * Suspect a natural gas leak? Call 911 and Southwest Gas immediately at
   877-860-6020, whether you're a customer or not.

Visit Safety Resources
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©2022 Southwest Gas Corporation is a subsidiary of Southwest Gas Holdings. All
rights reserved.

 * 

 * Customer Solutions
 * 877-860-6020
 * Hours & Locations

 * 
 * 
 * 
 * 

 * Suspect a natural gas leak? Call 911 and Southwest Gas immediately at
   877-860-6020, whether you're a customer or not.

Visit Safety Resources
 * California Consumer Protection Act

 * 
 * 

--------------------------------------------------------------------------------

 * About Us
 * Contact Us
 * Employment
 * Rates & Regulation
 * Investors
 * Shareholder Info
 * Privacy Policy
 * Terms & Conditions
 * Site Map

©2022 Southwest Gas Corporation is a subsidiary of Southwest Gas Holdings. All
rights reserved.