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Don’t fall victim to fraudulent messages.

Online scams are on the rise and lately, fraudsters have been targeting
unsuspecting people on WhatsApp and Facebook. They hack WhatsApp/Facebook user
accounts and send messages to the user’s contacts, asking for money.

How it works

A fraudster hacks into Mr. A's WhatsApp contact list and gets Mr. B's contact
details.

He messages Mr. B as an acquaintance and asks him for emergency funds.

Without a second thought, Mr. B transfers the requested funds to Mr. A’s friend
who he thinks is in need of funds.

Later Mr. B realizes that the message was not from Mr. A’s friend but a
fraudster who scammed him for money.

How to keep your account safe

Call on the contact number and confirm if it’s a known person

Don’t take the bait when fraudsters try to lure you with emotional blackmail. Do
not share sensitive information like OTP, CVV, card number, etc with anyone.

Do not click on suspicious links or SMS, they may contain malware designed to
spy on online activities or mirror your device to steal confidential information
such as OTPs.

Standard Chartered will never ask for your PIN or password.
Such requests are likely to be from fraudsters.

SPOT THE WARNING SIGNS Are they trying to solicit money or information from you?

STOP SUSPICIOUS ACTIVITY Never disclose your personal and financial information.

REPORT THE INCIDENT The sooner you report it to us, the better the
chances of stopping the fraud.

Stay vigilant and safeguard your account.

To report a fraud, please call 18002586465 / 18001024734



Do not share your internet banking details, such as user ID/password or your
credit/debit card number/CVV/OTP with anyone – either over phone or through
email. To know more, click here