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Text Content

 * Home
 * Products
   * AI Contact Center
   * AI Voicebot
   * AI Chatbot
   * Voice Banking
   * Voice Analytics
 * Use Cases
   * Financial Services
   * Retail & Commerce
   * Govt. Services
   * Telecom Services
   * Healthcare
   * Insurance
 * Technology
   * Speech Recognition
   * Speech-to-Text
   * Text-to-Speech
   * NLU
   
 * Company
   * About Us
   * Contact Us




EMPOWER YOUR BUSINESS WITH CUTTING EDGE AI SOLUTIONS

Transform your communication strategies with cutting-edge AI to elevate customer
satisfaction and operational efficiency.


Read More


GPLEX AI PRODUCTS


VOICE BANKING

gPlex Voice banking is the technology powered by AI that allows users to access
banking services through their words or voice commands.


More Details


VOICE ANALYTICS

gPlex voice analytics technology transcribes every call and detects keywords,
tone and sentiment across your conversations, so you don’t have to listen to
every single call.


More Details


PHONETIC RECOGNITION

gPlex voice analytics technology transcribes every call and detects keywords,
tone and sentiment across your conversations, so you don’t have to listen to
every single call.


More Details


AI CONTACT CENTER

AI-based contact center solution that facilitates customer service agents'
activities and handles customer issues quickly and accurately.


More Details


AI VOICEBOT

Voice Bots are artificial intelligence (AI) powered software that enable callers
to navigate an Interactive Voice Response (IVR) system using their voice,
typically by means of natural language processing.


More Details


AI CHATBOT

gPlex AI Chatbot - Engage New Customers, Enhance customer experience, reduce
operational cost, improve lead generation and increase customer retention.


More Details


VOICE BANKING

gPlex Voice banking is the technology powered by AI that allows users to access
banking services through their words or voice commands.


More Details


VOICE ANALYTICS

gPlex voice analytics technology transcribes every call and detects keywords,
tone and sentiment across your conversations, so you don’t have to listen to
every single call.


More Details


PHONETIC RECOGNITION

gPlex voice analytics technology transcribes every call and detects keywords,
tone and sentiment across your conversations, so you don’t have to listen to
every single call.


More Details


AI CONTACT CENTER

AI-based contact center solution that facilitates customer service agents'
activities and handles customer issues quickly and accurately.


More Details


AI VOICEBOT

Voice Bots are artificial intelligence (AI) powered software that enable callers
to navigate an Interactive Voice Response (IVR) system using their voice,
typically by means of natural language processing.


More Details


AI CHATBOT

gPlex AI Chatbot - Engage New Customers, Enhance customer experience, reduce
operational cost, improve lead generation and increase customer retention.


More Details
‹›

About Us



WELCOME TO GPLEX AI
EMPOWERING YOUR FUTURE: EXPERIENCE THE TRANSFORMATIVE POWER OF AI WITH GPLEX AI
SOLUTIONS.



Unlock superior business outcomes and groundbreaking results with gPlex AI. Our
advanced Machine Learning technologies are crafted by expert data scientists and
AI engineers to boost your operational efficiency. Experience the transformative
power of our automated solutions that not only increase productivity but also
innovate business processes and minimize the need for human labor. Step into the
future of business with gPlex AI and revolutionize your approach to challenges.

> Discover gPlex AI, where we tailor artificial intelligence and machine
> learning solutions to move your company forward into the future. Our focus is
> on developing powerful AI solutions that deliver significant, measurable
> value, helping you excel in the digital landscape.


GPLEX AI SOLUTION

 * Deep Learning
 * Predictive Analytics
 * Machine Learning

Leverage our expertise in deep learning to build cognitive business technology
frameworks that act like human beings.

We help businesses assess data using machine learning and statistical
algorithms. We develop AI solutions that can identify possible future outcomes
based on historical data.

Programming Our AI developers build custom machine learning software to create
actionable decision models and automate business processes.





0YEARS

EXPERIENCES


0K+

USERS


0

COMPANIES


0

COUNTRIES


0%

CUSTOMER SATISFACTION


WHY CHOOSE GPLEX AI SOLUTIONS ?



EMPOWER YOUR BUSINESS

Explore how gPlex AI can drive innovation and efficiency, transforming
challenges into opportunities for growth.

BOOST SALES CONVERSION

Boost your sales conversion rates by 25% by adopting the proven strategies of
your top performers with gPlex AI.

AUTOMATED QUALITY ASSURANCE

Enhance your quality control with gPlex AI's precision-engineered scorecards,
ensuring consistent and superior quality across all operations.

EXCEED CUSTOMER EXPECTATION

gPlex AI scripting lets you truly listen to your customers, enabling you to
manage and enhance their journey dynamically for an exceptional experience.

AMPLIFY TEAM PERFORMANCE

Elevate your team's efficiency and performance by identifying and mirroring the
successful strategies of your best performers with gPlex AI.

ADAPT AND RESPOND

gPlex AI dynamically adjusts agent displays in response to customer inquiries,
streamlining complex processes for better engagement.


HOW DOES THE GPLEX VOICEBOT WORK ?

VOICEBOT USE THE FOLLOWING PROGRAMS AND PROCESSES TO INTERACT SEAMLESSLY WITH
USERS, ENHANCING COMMUNICATION & CUSTOMER SERVICE:


Speech to Text

Text to Speech

NLU Engine

Language Detection

Machine Learning

‹›


Speech to Text - gPlex voicebot utilizes cutting-edge speech-to-text (STT)
technology to accurately convert natural speech into text. It efficiently
recognizes various accents and languages, ensuring seamless communication across
diverse demographics.
Text to Speech - gPlex voicebot utilizes a sophisticated text-to-speech (TTS)
engine to transform written text into natural, synthesized speech, enhancing
user interactions by delivering a more dynamic and engaging communication
experience.
Advanced NLU Engine - gPlex voicebot is equipped with a sophisticated Natural
Language Understanding (NLU) engine. This technology enables the bot to
comprehend questions, words, and complex sentences, allowing users to
communicate naturally and receive instant, contextually relevant responses
beyond simple "yes" or "no" answers. Responses are tailored in the user's
language, ensuring clarity and improved interaction.
Language Detection - gPlex voicebot intelligently detects the user’s language
and dialect, automatically adapting to converse fluently in the identified
language for a seamless communication experience.
Machine Learning - gPlex voicebot continually enhances its performance by
learning from user interactions. It autonomously updates its knowledge base with
new data and insights from user queries, ensuring its responses become
increasingly precise and helpful over time.


NEWS & EVENTS


Robi Axiata selects gPlex CIVR

GPLEX IMPLEMENTED CIVR FOR ROBI AXIATA TO IMPROVE CUSTOMER EXPERIENCE.

Bdjobs selected gPlex AI solution

BDJOBS SELECTED GPLEX AI TO IMPROVE THEIR CUSTOMER EXPERIENCE.

Ministry of Land selects gPlex AI Voicebot solution

GOVT. OF BANGLADESH (LAND) SELECTS GPLEX AI VOICEBOT & VOICE NOTIFY SOLUTION.


TESTIMONIALS




> VERY STABLE AND ROBUST SERVICE
> 
> We using gPlex® Contact Center with satisfaction since 2018 to conduct
> business operations with smart features.
> 
> CIO, Robi Axiata Ltd.


> OUTSTANDING EXPERIENCES
> 
> We are using gPlex Smart IVR & Predictive Dialer that improves our customer
> experience.
> 
> MD, Mutual Trust Bank PLC


> EXCELLENT SERVICE
> 
> We are very happy with gPlex CCT solution. Excellent support service they
> always maintain.
> 
> MD, United Finance Ltd.


> GREAT SERVICE
> 
> Easy to use, quick help and response if needed, lots of interesting
> user-friendly features.
> 
> MD, LangkaBangla Finance PLC


> VERY STABLE AND ROBUST SERVICE
> 
> We using gPlex® Contact Center with satisfaction since 2018 to conduct
> business operations with smart features.
> 
> CIO, Robi Axiata Ltd.


> OUTSTANDING EXPERIENCES
> 
> We are using gPlex Smart IVR & Predictive Dialer that improves our customer
> experience.
> 
> MD, Mutual Trust Bank PLC


> EXCELLENT SERVICE
> 
> We are very happy with gPlex CCT solution. Excellent support service they
> always maintain.
> 
> MD, United Finance Ltd.


> GREAT SERVICE
> 
> Easy to use, quick help and response if needed, lots of interesting
> user-friendly features.
> 
> MD, LangkaBangla Finance PLC


> VERY STABLE AND ROBUST SERVICE
> 
> We using gPlex® Contact Center with satisfaction since 2018 to conduct
> business operations with smart features.
> 
> CIO, Robi Axiata Ltd.


> OUTSTANDING EXPERIENCES
> 
> We are using gPlex Smart IVR & Predictive Dialer that improves our customer
> experience.
> 
> MD, Mutual Trust Bank PLC

‹›



CONTACT US


Please enter your name.

Please enter your valid E-mail ID.

Please enter your phone number.

Please enter your matter for discussion.

Please enter your message.


Your message has been sent successfully.
Sorry, error occured this time sending your message.
209 SH 121 Bypass, Lewisville, TX-75067 +1 (972) 318-2900 sales@gplex.com

PRODUCTS

 * AI Contact Center
 * AI Voicebot
 * AI Chatbot
 * Voice Banking
 * Voice Analytics

USE CASES

 * Financial Services
 * Retail & Commerce
 * Govt. Services
 * Telecom Services
 * Healthcare
 * Insurance

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