Submitted URL: https://em.intercom.com/MjU4LUNMVy0zNDQAAAGDfMoUufkRccmjTo9FGmG2NVGIA3U8RkBtoT7F9KnG5yE7bf6rLiTtCuyxqYO26Vi9JjIt8Eo=
Effective URL: https://www.intercom.com/blog/remote-customer-support/?utm_medium=email&utm_source=mkt-nur&utm_campaign=fy21_nu_mm_early1...
Submission: On March 31 via manual from SG — Scanned from DE

Summary

This website contacted 24 IPs in 5 countries across 16 domains to perform 82 HTTP transactions. The main IP is 143.204.215.74, located in United States and belongs to AMAZON-02, US. The main domain is www.intercom.com. The Cisco Umbrella rank of the primary domain is 195289.
TLS certificate: Issued by Amazon on March 16th 2022. Valid for: a year.
This is the only time www.intercom.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 104.17.70.206 13335 (CLOUDFLAR...)
1 143.204.215.74 16509 (AMAZON-02)
30 65.9.66.82 16509 (AMAZON-02)
1 3.10.100.31 16509 (AMAZON-02)
12 2a04:4e42:600... 54113 (FASTLY)
1 2600:9000:206... 16509 (AMAZON-02)
2 192.0.76.3 2635 (AUTOMATTIC)
1 2a00:1450:400... 15169 (GOOGLE)
4 3.225.58.141 14618 (AMAZON-AES)
7 104.16.96.80 13335 (CLOUDFLAR...)
4 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
3 151.101.194.133 54113 (FASTLY)
1 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
1 65.9.66.27 16509 (AMAZON-02)
2 2600:9000:206... 16509 (AMAZON-02)
1 151.101.66.137 54113 (FASTLY)
1 1 99.86.7.21 16509 (AMAZON-02)
4 99.86.7.54 16509 (AMAZON-02)
1 18.205.143.103 14618 (AMAZON-AES)
1 162.247.242.19 23467 (NEWRELIC-...)
1 75.2.88.188 ()
1 3.216.247.0 14618 (AMAZON-AES)
82 24
Apex Domain
Subdomains
Transfer
30 intercomassets.com
blog.intercomassets.com
916 KB
17 wistia.com
fast.wistia.com — Cisco Umbrella Rank: 5040
embed-fastly.wistia.com — Cisco Umbrella Rank: 9552
distillery.wistia.com — Cisco Umbrella Rank: 6297
pipedream.wistia.com — Cisco Umbrella Rank: 6779
2 MB
7 intercomcdn.com
marketing.intercomcdn.com
fonts.intercomcdn.com — Cisco Umbrella Rank: 54179
js.intercomcdn.com — Cisco Umbrella Rank: 2414
237 KB
7 marketo.com
app-ab27.marketo.com — Cisco Umbrella Rank: 239055
143 KB
6 intercom.com
em.intercom.com
www.intercom.com — Cisco Umbrella Rank: 195289
api-visitor-analytics.intercom.com — Cisco Umbrella Rank: 336134
45 KB
4 google-analytics.com
www.google-analytics.com — Cisco Umbrella Rank: 39
20 KB
2 intercom.io
widget.intercom.io — Cisco Umbrella Rank: 2404
api-iam.intercom.io
7 KB
2 wp.com
stats.wp.com — Cisco Umbrella Rank: 2718
pixel.wp.com — Cisco Umbrella Rank: 2543
3 KB
1 nr-data.net
bam.nr-data.net — Cisco Umbrella Rank: 647
322 B
1 newrelic.com
js-agent.newrelic.com — Cisco Umbrella Rank: 396
14 KB
1 google.de
www.google.de — Cisco Umbrella Rank: 5640
501 B
1 google.com
www.google.com — Cisco Umbrella Rank: 7
501 B
1 doubleclick.net
stats.g.doubleclick.net — Cisco Umbrella Rank: 95
443 B
1 googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 70
91 KB
1 cloudfront.net
dp3rct5vic41c.cloudfront.net
91 KB
1 clearbit.com
reveal.clearbit.com — Cisco Umbrella Rank: 19502
2 KB
82 16
Domain Requested by
30 blog.intercomassets.com www.intercom.com
blog.intercomassets.com
12 fast.wistia.com www.intercom.com
fast.wistia.com
7 app-ab27.marketo.com blog.intercomassets.com
app-ab27.marketo.com
4 js.intercomcdn.com widget.intercom.io
js.intercomcdn.com
4 www.google-analytics.com www.googletagmanager.com
www.intercom.com
4 api-visitor-analytics.intercom.com dp3rct5vic41c.cloudfront.net
3 embed-fastly.wistia.com www.intercom.com
fast.wistia.com
2 fonts.intercomcdn.com www.intercom.com
1 pipedream.wistia.com fast.wistia.com
1 api-iam.intercom.io js.intercomcdn.com
1 bam.nr-data.net js-agent.newrelic.com
1 distillery.wistia.com fast.wistia.com
1 widget.intercom.io 1 redirects
1 js-agent.newrelic.com www.intercom.com
1 marketing.intercomcdn.com www.intercom.com
1 www.google.de www.intercom.com
1 www.google.com www.intercom.com
1 stats.g.doubleclick.net www.google-analytics.com
1 pixel.wp.com www.intercom.com
1 www.googletagmanager.com www.intercom.com
1 stats.wp.com www.intercom.com
1 dp3rct5vic41c.cloudfront.net www.intercom.com
1 reveal.clearbit.com www.intercom.com
1 www.intercom.com em.intercom.com
1 em.intercom.com
82 25
Subject Issuer Validity Valid
em.intercom.com
Cloudflare Inc ECC CA-3
2021-06-05 -
2022-06-04
a year crt.sh
*.intercom.com
Amazon
2022-03-16 -
2023-04-14
a year crt.sh
blog.intercomassets.com
Amazon
2021-06-26 -
2022-07-25
a year crt.sh
clearbit.com
Amazon
2021-08-27 -
2022-09-25
a year crt.sh
fast.wistia.com
GlobalSign Atlas R3 DV TLS CA H2 2021
2021-12-24 -
2023-01-25
a year crt.sh
*.cloudfront.net
Amazon
2022-02-01 -
2023-01-31
a year crt.sh
*.wp.com
Sectigo RSA Domain Validation Secure Server CA
2020-04-02 -
2022-07-05
2 years crt.sh
*.google-analytics.com
GTS CA 1C3
2022-03-17 -
2022-06-09
3 months crt.sh
app-ab27.marketo.com
Cloudflare Inc ECC CA-3
2021-06-03 -
2022-06-02
a year crt.sh
*.g.doubleclick.net
GTS CA 1C3
2022-03-17 -
2022-06-09
3 months crt.sh
embed-fastly.wistia.com
R3
2022-03-23 -
2022-06-21
3 months crt.sh
www.google.com
GTS CA 1C3
2022-03-17 -
2022-06-09
3 months crt.sh
www.google.de
GTS CA 1C3
2022-03-17 -
2022-06-09
3 months crt.sh
*.intercomcdn.com
Amazon
2022-01-30 -
2023-02-28
a year crt.sh
js-agent.newrelic.com
GlobalSign Atlas R3 DV TLS CA H2 2021
2021-10-06 -
2022-11-07
a year crt.sh
*.wistia.com
Amazon
2022-03-02 -
2023-03-31
a year crt.sh
*.nr-data.net
DigiCert TLS RSA SHA256 2020 CA1
2022-01-10 -
2023-02-10
a year crt.sh

This page contains 3 frames:

Primary Page: https://www.intercom.com/blog/remote-customer-support/?utm_medium=email&utm_source=mkt-nur&utm_campaign=fy21_nu_mm_early1&utm_content=blog&mkt_tok=MjU4LUNMVy0zNDQAAAGDfMoUueakTvpLVK7WxLW21NLcwievfgCbs4zfQHu0hwB-llwctfWtFLzHs1sYlj0-QcPOoFqApbDczrpjsATMWFhumMPSiKycWR4MR-8ZH9JK
Frame ID: FD22401D7781DABFE7437B2BC0E6CD38
Requests: 75 HTTP requests in this frame

Frame: https://app-ab27.marketo.com/index.php/form/XDFrame
Frame ID: A91D69950AC67EF9D8520C2056C67183
Requests: 2 HTTP requests in this frame

Frame: https://js.intercomcdn.com/frame-modern.e3cd0278.js
Frame ID: D4B76FE38A6B0D3B89695C11F5490C5D
Requests: 4 HTTP requests in this frame

Screenshot

Page Title

Strategies for modern remote customer support - Inside IntercomClose iconIntercom Topbar SearchTwitterLinkedInInstagramYouTubeTwitterLinkedInClose iconTwitterLinkedInInstagramYouTube

Page URL History Show full URLs

  1. https://em.intercom.com/MjU4LUNMVy0zNDQAAAGDfMoUufkRccmjTo9FGmG2NVGIA3U8RkBtoT7F9KnG5yE7bf6rLiTtCuyx... Page URL
  2. https://www.intercom.com/blog/remote-customer-support/?utm_medium=email&utm_source=mkt-nur&utm_campai... Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • /wp-(?:content|includes)/

Overall confidence: 100%
Detected patterns
  • reveal\.clearbit\.com/v[(0-9)]/

Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js

Overall confidence: 100%
Detected patterns
  • googletagmanager\.com/gtm\.js

Overall confidence: 100%
Detected patterns
  • marketo\.\w+/js/forms(?:[\d.]+)/js/forms([\d.]+)\.min\.js

Page Statistics

82
Requests

99 %
HTTPS

33 %
IPv6

16
Domains

25
Subdomains

24
IPs

5
Countries

3108 kB
Transfer

5587 kB
Size

11
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://em.intercom.com/MjU4LUNMVy0zNDQAAAGDfMoUufkRccmjTo9FGmG2NVGIA3U8RkBtoT7F9KnG5yE7bf6rLiTtCuyxqYO26Vi9JjIt8Eo= Page URL
  2. https://www.intercom.com/blog/remote-customer-support/?utm_medium=email&utm_source=mkt-nur&utm_campaign=fy21_nu_mm_early1&utm_content=blog&mkt_tok=MjU4LUNMVy0zNDQAAAGDfMoUueakTvpLVK7WxLW21NLcwievfgCbs4zfQHu0hwB-llwctfWtFLzHs1sYlj0-QcPOoFqApbDczrpjsATMWFhumMPSiKycWR4MR-8ZH9JK Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 68
  • https://widget.intercom.io/widget/tx2p130c HTTP 302
  • https://js.intercomcdn.com/shim.latest.js

82 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
MjU4LUNMVy0zNDQAAAGDfMoUufkRccmjTo9FGmG2NVGIA3U8RkBtoT7F9KnG5yE7bf6rLiTtCuyxqYO26Vi9JjIt8Eo=
em.intercom.com/
579 B
1017 B
Document
General
Full URL
https://em.intercom.com/MjU4LUNMVy0zNDQAAAGDfMoUufkRccmjTo9FGmG2NVGIA3U8RkBtoT7F9KnG5yE7bf6rLiTtCuyxqYO26Vi9JjIt8Eo=
Protocol
H2
Security
TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server
104.17.70.206 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

cache-control
private, no-cache, no-store, max-age=0
cf-cache-status
DYNAMIC
cf-ray
6f45ed213f0592b7-FRA
content-encoding
gzip
content-type
text/html
date
Thu, 31 Mar 2022 03:16:26 GMT
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
server
cloudflare
vary
Accept-Encoding
x-content-type-options
nosniff
Primary Request /
www.intercom.com/blog/remote-customer-support/
134 KB
38 KB
Document
General
Full URL
https://www.intercom.com/blog/remote-customer-support/?utm_medium=email&utm_source=mkt-nur&utm_campaign=fy21_nu_mm_early1&utm_content=blog&mkt_tok=MjU4LUNMVy0zNDQAAAGDfMoUueakTvpLVK7WxLW21NLcwievfgCbs4zfQHu0hwB-llwctfWtFLzHs1sYlj0-QcPOoFqApbDczrpjsATMWFhumMPSiKycWR4MR-8ZH9JK
Requested by
Host: em.intercom.com
URL: https://em.intercom.com/MjU4LUNMVy0zNDQAAAGDfMoUufkRccmjTo9FGmG2NVGIA3U8RkBtoT7F9KnG5yE7bf6rLiTtCuyxqYO26Vi9JjIt8Eo=
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.215.74 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-215-74.fra53.r.cloudfront.net
Software
Pagely-ARES/1.10.7 /
Resource Hash
4dbb8b24935f50fd91e7ddbd1027ba8d7840bfdc7251157998f34eb13b526dc6
Security Headers
Name Value
X-Frame-Options SAMEORIGIN

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://em.intercom.com/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

content-encoding
gzip
content-type
text/html; charset=UTF-8
date
Thu, 31 Mar 2022 03:16:27 GMT
link
<https://www.intercom.com/blog/?p=23253>; rel=shortlink
server
Pagely-ARES/1.10.7
vary
Accept-Encoding
via
1.1 2d1e1e8dc0f3eb7773ec9d89a7d50ce2.cloudfront.net (CloudFront)
x-amz-cf-id
uvrBn0LVG2F1ovXOfBbVVLdzprs7gQH6wPi1V6k2HHMgKrM3OouVPw==
x-amz-cf-pop
FRA53-C1
x-cache
Miss from cloudfront
x-frame-options
SAMEORIGIN
x-gateway-cache-key
1648682239.332|standard|https|intercom-origin.pagelyapps.com||/blog/remote-customer-support/?mkt_tok=MjU4LUNMVy0zNDQAAAGDfMoUueakTvpLVK7WxLW21NLcwievfgCbs4zfQHu0hwB-llwctfWtFLzHs1sYlj0-QcPOoFqApbDczrpjsATMWFhumMPSiKycWR4MR-8ZH9JK|webp
x-gateway-cache-status
MISS
x-gateway-request-id
94ed6c5a1ac9caa9d7e86025740ac9c0
x-gateway-skip-cache
0
TiemposText.woff2
blog.intercomassets.com/blog/wp-content/themes/inside-intercom/assets/fonts/Tiempos/
53 KB
54 KB
Font
General
Full URL
https://blog.intercomassets.com/blog/wp-content/themes/inside-intercom/assets/fonts/Tiempos/TiemposText.woff2
Requested by
Host: www.intercom.com
URL: https://www.intercom.com/blog/remote-customer-support/?utm_medium=email&utm_source=mkt-nur&utm_campaign=fy21_nu_mm_early1&utm_content=blog&mkt_tok=MjU4LUNMVy0zNDQAAAGDfMoUueakTvpLVK7WxLW21NLcwievfgCbs4zfQHu0hwB-llwctfWtFLzHs1sYlj0-QcPOoFqApbDczrpjsATMWFhumMPSiKycWR4MR-8ZH9JK
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.66.82 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-65-9-66-82.fra56.r.cloudfront.net
Software
Pagely-ARES/1.10.7 /
Resource Hash
4e3901f4a46c801ac51867af90506de85deff6518413adf27ab0c8e3f2c4e218

Request headers

Referer
https://www.intercom.com/
Origin
https://www.intercom.com
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

date
Fri, 11 Mar 2022 17:05:48 GMT
via
1.1 8109fadbc132b410ecc2c3df250d6144.cloudfront.net (CloudFront), 1.1 9570c3a1725c20e6faed117bbb74223a.cloudfront.net (CloudFront)
age
1678239
x-cache
Hit from cloudfront
content-length
54332
x-gateway-cache-status
HIT
x-gateway-skip-cache
0
x-gateway-request-id
17cdef50ab5ca858c34e2ae3d43283a9
last-modified
Wed, 28 Nov 2018 18:08:48 GMT
server
Pagely-ARES/1.10.7
etag
"5bfed9b0-d43c"
access-control-allow-methods
GET, HEAD, OPTIONS
x-gateway-cache-key
1646236760.276||https|intercom-origin.pagelyapps.com||/blog/wp-content/themes/inside-intercom/assets/fonts/Tiempos/TiemposText.woff2
access-control-allow-origin
*
cache-control
max-age=2592000
x-amz-cf-pop
FRA56-P7, FRA56-C1
accept-ranges
bytes
content-type
font/woff2
x-amz-cf-id
9zXSvb14qmyTGsoqETEjxMuEh3BE-r0IU0WmLahCpMxm1xxHi6f1CA==
expires
Sun, 10 Apr 2022 17:05:32 GMT
PatronWEB-Regular.woff2
blog.intercomassets.com/blog/wp-content/themes/inside-intercom/assets/fonts/Patron/
40 KB
40 KB
Font
General
Full URL
https://blog.intercomassets.com/blog/wp-content/themes/inside-intercom/assets/fonts/Patron/PatronWEB-Regular.woff2
Requested by
Host: www.intercom.com
URL: https://www.intercom.com/blog/remote-customer-support/?utm_medium=email&utm_source=mkt-nur&utm_campaign=fy21_nu_mm_early1&utm_content=blog&mkt_tok=MjU4LUNMVy0zNDQAAAGDfMoUueakTvpLVK7WxLW21NLcwievfgCbs4zfQHu0hwB-llwctfWtFLzHs1sYlj0-QcPOoFqApbDczrpjsATMWFhumMPSiKycWR4MR-8ZH9JK
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.66.82 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-65-9-66-82.fra56.r.cloudfront.net
Software
Pagely-ARES/1.10.7 /
Resource Hash
8c3271ae00ec2b9936ca942c24319172321bbfa017d55d57248a9234e235437c

Request headers

Referer
https://www.intercom.com/
Origin
https://www.intercom.com
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

date
Mon, 28 Mar 2022 01:41:51 GMT
via
1.1 0e358bffbd534852f8496b34da6ad3e4.cloudfront.net (CloudFront), 1.1 9570c3a1725c20e6faed117bbb74223a.cloudfront.net (CloudFront)
age
264876
x-cache
Hit from cloudfront
content-length
40498
x-gateway-cache-status
MISS
x-gateway-skip-cache
0
x-gateway-request-id
d59adf19bdbbb8af8a3268ab853e46e0
last-modified
Wed, 28 Nov 2018 18:08:48 GMT
server
Pagely-ARES/1.10.7
etag
"5bfed9b0-9e32"
access-control-allow-methods
GET, HEAD, OPTIONS
x-gateway-cache-key
1647920759.653||https|intercom-origin.pagelyapps.com||/blog/wp-content/themes/inside-intercom/assets/fonts/Patron/PatronWEB-Regular.woff2
access-control-allow-origin
*
cache-control
max-age=2592000
x-amz-cf-pop
FRA56-P7, FRA56-C1
accept-ranges
bytes
content-type
font/woff2
x-amz-cf-id
sQwkVRsggFTErQY7gPrcukM3h7aXJw_5nO8wRwnx-DuRUDW8VNZV_g==
expires
Wed, 27 Apr 2022 01:41:51 GMT
PatronWEB-Bold.woff2
blog.intercomassets.com/blog/wp-content/themes/inside-intercom/assets/fonts/Patron/
39 KB
40 KB
Font
General
Full URL
https://blog.intercomassets.com/blog/wp-content/themes/inside-intercom/assets/fonts/Patron/PatronWEB-Bold.woff2
Requested by
Host: www.intercom.com
URL: https://www.intercom.com/blog/remote-customer-support/?utm_medium=email&utm_source=mkt-nur&utm_campaign=fy21_nu_mm_early1&utm_content=blog&mkt_tok=MjU4LUNMVy0zNDQAAAGDfMoUueakTvpLVK7WxLW21NLcwievfgCbs4zfQHu0hwB-llwctfWtFLzHs1sYlj0-QcPOoFqApbDczrpjsATMWFhumMPSiKycWR4MR-8ZH9JK
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.66.82 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-65-9-66-82.fra56.r.cloudfront.net
Software
Pagely-ARES/1.10.7 /
Resource Hash
dbfdb04fe9a646d99489fc7e598262e88daab58d4e30af0049cd021937a2b50b

Request headers

Referer
https://www.intercom.com/
Origin
https://www.intercom.com
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

date
Fri, 11 Mar 2022 17:04:59 GMT
via
1.1 c379418fd6100691807f32f274ebe9ce.cloudfront.net (CloudFront), 1.1 9570c3a1725c20e6faed117bbb74223a.cloudfront.net (CloudFront)
age
1678287
x-cache
Hit from cloudfront
content-length
40250
x-gateway-cache-status
MISS
x-gateway-skip-cache
0
x-gateway-request-id
68c80aa493eeabff99db214a22d28885
last-modified
Wed, 28 Nov 2018 18:08:48 GMT
server
Pagely-ARES/1.10.7
etag
"5bfed9b0-9d3a"
access-control-allow-methods
GET, HEAD, OPTIONS
x-gateway-cache-key
1646236760.276||https|intercom-origin.pagelyapps.com||/blog/wp-content/themes/inside-intercom/assets/fonts/Patron/PatronWEB-Bold.woff2
access-control-allow-origin
*
cache-control
max-age=2592000
x-amz-cf-pop
FRA2-C1, FRA56-C1
accept-ranges
bytes
content-type
font/woff2
x-amz-cf-id
yMtO8cMBMlz6PK9gPkRCYf8an3JcDBhtneOBdeYPIlZo9TK3TZn_Cw==
expires
Sun, 10 Apr 2022 17:04:59 GMT
style.css
blog.intercomassets.com/blog/wp-content/plugins/pdfjs-viewer-shortcode/blocks/dist/
425 B
1019 B
Stylesheet
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pragma
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pragma
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cross-origin-resource-policy
cross-origin
alt-svc
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content-length
35
expires
Mon, 01 Jan 1990 00:00:00 GMT
collect
www.google-analytics.com/
35 B
91 B
Image
General
Full URL
https://www.google-analytics.com/collect?v=1&_v=j96&a=390383762&t=event&ni=1&_s=1&dl=https%3A%2F%2Fwww.intercom.com%2Fblog%2Fremote-customer-support%2F%3Futm_medium%3Demail%26utm_source%3Dmkt-nur%26utm_campaign%3Dfy21_nu_mm_early1%26utm_content%3Dblog%26mkt_tok%3DMjU4LUNMVy0zNDQAAAGDfMoUueakTvpLVK7WxLW21NLcwievfgCbs4zfQHu0hwB-llwctfWtFLzHs1sYlj0-QcPOoFqApbDczrpjsATMWFhumMPSiKycWR4MR-8ZH9JK&dr=https%3A%2F%2Fem.intercom.com%2F&ul=en-us&de=UTF-8&dt=Strategies%20for%20modern%20remote%20customer%20support%20-%20Inside%20Intercom&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Reading&ea=StartedReading&_u=YGDAgAABAAAAAE~&jid=&gjid=&cid=1617906631.1648696589&tid=UA-22834013-1&_gid=1048233959.1648696589&gtm=2wg3n1WB899HL&cg1=Support&cg2=Kaitlin%20Pettersen&cd3=Kaitlin%20Pettersen&cd4=Support&cd9=1617906631.1648696589&cd1=20220331%7C09466010&cd2=03%3A16%3A29&cm2=1&z=1195699171
Requested by
Host: www.intercom.com
URL: https://www.intercom.com/blog/remote-customer-support/?utm_medium=email&utm_source=mkt-nur&utm_campaign=fy21_nu_mm_early1&utm_content=blog&mkt_tok=MjU4LUNMVy0zNDQAAAGDfMoUueakTvpLVK7WxLW21NLcwievfgCbs4zfQHu0hwB-llwctfWtFLzHs1sYlj0-QcPOoFqApbDczrpjsATMWFhumMPSiKycWR4MR-8ZH9JK
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:810::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
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Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.intercom.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

pragma
no-cache
date
Wed, 30 Mar 2022 22:54:29 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
age
15719
content-type
image/gif
access-control-allow-origin
*
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
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content-length
35
expires
Mon, 01 Jan 1990 00:00:00 GMT
OverlaysBehavior.js
fast.wistia.com/assets/external/vulcanV2Player/behaviors/
63 KB
17 KB
Script
General
Full URL
https://fast.wistia.com/assets/external/vulcanV2Player/behaviors/OverlaysBehavior.js
Requested by
Host: fast.wistia.com
URL: https://fast.wistia.com/assets/external/E-v1.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2a04:4e42:600::622 , United States, ASN54113 (FASTLY, US),
Reverse DNS
Software
/
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.intercom.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

date
Thu, 31 Mar 2022 03:16:28 GMT
content-encoding
br
vary
Accept-Encoding
fastly-original-body-size
16693
age
2830
x-cache
HIT, HIT
content-length
16693
x-served-by
cache-iad-kjyo7100162-IAD, cache-hhn4036-HHN
access-control-allow-origin
*
x-browser-version
100
last-modified
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x-timer
S1648696588.347056,VS0,VE0
etag
"623a314e-4135"
strict-transport-security
max-age=0
content-type
application/javascript
via
1.1 varnish, 1.1 varnish
cache-control
public, max-age=3600
x-browser
chrome
x-ecma-v
modern
accept-ranges
bytes
timing-allow-origin
*
x-cache-hits
1, 11
yz2kg6c3gz.json
fast.wistia.com/embed/captions/
9 KB
4 KB
Script
General
Full URL
https://fast.wistia.com/embed/captions/yz2kg6c3gz.json?callback=wistiajson1
Requested by
Host: fast.wistia.com
URL: https://fast.wistia.com/assets/external/captions.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2a04:4e42:600::622 , United States, ASN54113 (FASTLY, US),
Reverse DNS
Software
/
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=0
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Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.intercom.com/
User-Agent
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Response headers

date
Thu, 31 Mar 2022 03:16:28 GMT
content-encoding
br
x-content-type-options
nosniff
x-permitted-cross-domain-policies
none
age
0
x-cache
MISS, MISS
p3p
CP="CURi ADMa DEVa IVAa IVDa CONi OUR IND DSP CAO COR"
vary
Accept-Encoding,X-Forwarded-Proto,Accept-Language
content-length
3274
x-request-id
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x-served-by
cache-iad-kjyo7100092-IAD, cache-hhn4036-HHN
x-runtime
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access-control-allow-origin
*
referrer-policy
strict-origin-when-cross-origin
x-timer
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etag
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x-download-options
noopen
strict-transport-security
max-age=0
content-type
text/javascript; charset=utf-8
via
1.1 varnish (Varnish/6.0), 1.1 varnish, 1.1 varnish
cache-control
public, no-cache
x-browser
chrome
x-browser-version
100
x-ecma-v
modern
fastly-original-body-size
3274
accept-ranges
bytes
timing-allow-origin
*
x-cache-hits
0, 0
truncated
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2 KB
2 KB
Font
General
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
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Request headers

Referer
Origin
https://www.intercom.com
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

Content-Type
application/x-font-woff;charset=utf-8
313bde8489f118db1edf5eca05e3b2c8.webp
embed-fastly.wistia.com/deliveries/
101 KB
101 KB
Image
General
Full URL
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Requested by
Host: www.intercom.com
URL: https://www.intercom.com/blog/remote-customer-support/?utm_medium=email&utm_source=mkt-nur&utm_campaign=fy21_nu_mm_early1&utm_content=blog&mkt_tok=MjU4LUNMVy0zNDQAAAGDfMoUueakTvpLVK7WxLW21NLcwievfgCbs4zfQHu0hwB-llwctfWtFLzHs1sYlj0-QcPOoFqApbDczrpjsATMWFhumMPSiKycWR4MR-8ZH9JK
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
151.101.194.133 , United States, ASN54113 (FASTLY, US),
Reverse DNS
Software
/
Resource Hash
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Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.intercom.com/
User-Agent
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Response headers

date
Thu, 31 Mar 2022 03:16:28 GMT
via
1.1 varnish, 1.1 varnish
fastly-original-body-size
0
age
27729
edge-cache-tag
313bde8489f118db1edf5eca05e3b2c8
access-control-request-method
*
x-cache-hits
1, 0
x-cache
HIT, MISS
content-length
103194
x-served-by
cache-iad-kiad7000090-IAD, cache-hhn4065-HHN
last-modified
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x-timer
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access-control-allow-methods
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content-type
image/webp
access-control-allow-origin
*
content-disposition
inline
cache-control
max-age=31536000
accept-ranges
bytes
access-control-expose-headers
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ga-audiences
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42 B
501 B
Image
General
Full URL
https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j96&tid=UA-22834013-1&cid=1617906631.1648696589&jid=1823268613&_u=YGBAgAABAAAAAE~&z=1490596678
Requested by
Host: www.intercom.com
URL: https://www.intercom.com/blog/remote-customer-support/?utm_medium=email&utm_source=mkt-nur&utm_campaign=fy21_nu_mm_early1&utm_content=blog&mkt_tok=MjU4LUNMVy0zNDQAAAGDfMoUueakTvpLVK7WxLW21NLcwievfgCbs4zfQHu0hwB-llwctfWtFLzHs1sYlj0-QcPOoFqApbDczrpjsATMWFhumMPSiKycWR4MR-8ZH9JK
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:827::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.intercom.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 31 Mar 2022 03:16:28 GMT
x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
content-type
image/gif
alt-svc
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content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.de/ads/
42 B
501 B
Image
General
Full URL
https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j96&tid=UA-22834013-1&cid=1617906631.1648696589&jid=1823268613&_u=YGBAgAABAAAAAE~&z=1490596678
Requested by
Host: www.intercom.com
URL: https://www.intercom.com/blog/remote-customer-support/?utm_medium=email&utm_source=mkt-nur&utm_campaign=fy21_nu_mm_early1&utm_content=blog&mkt_tok=MjU4LUNMVy0zNDQAAAGDfMoUueakTvpLVK7WxLW21NLcwievfgCbs4zfQHu0hwB-llwctfWtFLzHs1sYlj0-QcPOoFqApbDczrpjsATMWFhumMPSiKycWR4MR-8ZH9JK
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82a::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.intercom.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 31 Mar 2022 03:16:28 GMT
x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
content-type
image/gif
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
getForm
app-ab27.marketo.com/index.php/form/
9 KB
2 KB
Script
General
Full URL
https://app-ab27.marketo.com/index.php/form/getForm?munchkinId=258-CLW-344&form=1040&url=https%3A%2F%2Fwww.intercom.com%2Fblog%2Fremote-customer-support%2F&callback=jQuery11240060716891083675506_1648696589220&_=1648696589221
Requested by
Host: app-ab27.marketo.com
URL: https://app-ab27.marketo.com/js/forms2/js/forms2.min.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.16.96.80 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
1108145a1d30f4d1a063f9063964fb7e2f15bf1d2fafe7baed58df255a6125b4

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.intercom.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

date
Thu, 31 Mar 2022 03:16:28 GMT
content-encoding
gzip
server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
application/javascript; charset=utf-8
cf-ray
6f45ed2dda3d90a6-FRA
cached
true
shared-inbox.mp4
blog.intercomassets.com/blog/wp-content/uploads/2020/03/
29 KB
30 KB
Media
General
Full URL
https://blog.intercomassets.com/blog/wp-content/uploads/2020/03/shared-inbox.mp4
Requested by
Host: www.intercom.com
URL: https://www.intercom.com/blog/remote-customer-support/?utm_medium=email&utm_source=mkt-nur&utm_campaign=fy21_nu_mm_early1&utm_content=blog&mkt_tok=MjU4LUNMVy0zNDQAAAGDfMoUueakTvpLVK7WxLW21NLcwievfgCbs4zfQHu0hwB-llwctfWtFLzHs1sYlj0-QcPOoFqApbDczrpjsATMWFhumMPSiKycWR4MR-8ZH9JK
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.66.82 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-65-9-66-82.fra56.r.cloudfront.net
Software
Pagely-ARES/1.10.7 /
Resource Hash
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Request headers

Referer
https://www.intercom.com/
Accept-Encoding
identity;q=1, *;q=0
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36
Range
bytes=524288-

Response headers

date
Thu, 31 Mar 2022 03:16:28 GMT
via
1.1 c7f7b4cf7fd5efe64bac95586db3f62a.cloudfront.net (CloudFront), 1.1 3dd91613764eafe7ad199013ce202442.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA2-C1, FRA56-C1
x-cache
Hit from cloudfront
Content-Range
bytes 524288-554248/554249
Content-Length
29961
x-gateway-cache-status
MISS
x-gateway-request-id
b1b461c16c1913fd35e4197cd35978f9
last-modified
Mon, 09 Mar 2020 23:25:00 GMT
server
Pagely-ARES/1.10.7
etag
"5e66d04c-87509"
x-gateway-skip-cache
0
x-gateway-cache-key
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cache-control
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content-type
video/mp4
x-amz-cf-id
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expires
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forms2.css
app-ab27.marketo.com/js/forms2/css/
13 KB
3 KB
Stylesheet
General
Full URL
https://app-ab27.marketo.com/js/forms2/css/forms2.css
Requested by
Host: app-ab27.marketo.com
URL: https://app-ab27.marketo.com/js/forms2/js/forms2.min.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.16.96.80 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.intercom.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

date
Thu, 31 Mar 2022 03:16:28 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
HIT
age
2657
content-length
2623
last-modified
Mon, 07 Mar 2022 19:28:07 GMT
server
cloudflare
etag
"2a80497-3437-5d9a5dd2b7fc0"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
text/css
cache-control
public, max-age=14400
accept-ranges
bytes
cf-ray
6f45ed2e5a9590a6-FRA
expires
Thu, 31 Mar 2022 07:16:28 GMT
forms2-theme-inset.css
app-ab27.marketo.com/js/forms2/css/
3 KB
1 KB
Stylesheet
General
Full URL
https://app-ab27.marketo.com/js/forms2/css/forms2-theme-inset.css
Requested by
Host: app-ab27.marketo.com
URL: https://app-ab27.marketo.com/js/forms2/js/forms2.min.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.16.96.80 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=63113904
X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.intercom.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

date
Thu, 31 Mar 2022 03:16:28 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
HIT
age
6646
vary
Accept-Encoding
content-length
953
last-modified
Mon, 07 Mar 2022 19:28:07 GMT
server
cloudflare
etag
"2a80496-d86-5d9a5dd2b7fc0"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security
max-age=63113904
content-type
text/css
cache-control
public, max-age=14400
accept-ranges
bytes
cf-ray
6f45ed2e6a9690a6-FRA
expires
Thu, 31 Mar 2022 07:16:28 GMT
getKnownLead
app-ab27.marketo.com/index.php/form/
147 B
350 B
Script
General
Full URL
https://app-ab27.marketo.com/index.php/form/getKnownLead?form=1040&lpId=&munchkinId=258-CLW-344&filledFields=true&mkt_tok=MjU4LUNMVy0zNDQAAAGDfMoUueakTvpLVK7WxLW21NLcwievfgCbs4zfQHu0hwB-llwctfWtFLzHs1sYlj0-QcPOoFqApbDczrpjsATMWFhumMPSiKycWR4MR-8ZH9JK&callback=jQuery11240060716891083675506_1648696589220&_=1648696589222
Requested by
Host: app-ab27.marketo.com
URL: https://app-ab27.marketo.com/js/forms2/js/forms2.min.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.16.96.80 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
3ee1c39eb8e29cc4eb0bbe155c9b82298fa34c09d46dacd8e9c3c78df52576ee
Security Headers
Name Value
Strict-Transport-Security max-age=63113904
X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.intercom.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

date
Thu, 31 Mar 2022 03:16:29 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
DYNAMIC
server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security
max-age=63113904
content-type
application/javascript; charset=utf-8
cf-ray
6f45ed2e6a9a90a6-FRA
cookie.png
marketing.intercomcdn.com/assets/
3 KB
4 KB
Image
General
Full URL
https://marketing.intercomcdn.com/assets/cookie.png
Requested by
Host: www.intercom.com
URL: https://www.intercom.com/blog/remote-customer-support/?utm_medium=email&utm_source=mkt-nur&utm_campaign=fy21_nu_mm_early1&utm_content=blog&mkt_tok=MjU4LUNMVy0zNDQAAAGDfMoUueakTvpLVK7WxLW21NLcwievfgCbs4zfQHu0hwB-llwctfWtFLzHs1sYlj0-QcPOoFqApbDczrpjsATMWFhumMPSiKycWR4MR-8ZH9JK
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
65.9.66.27 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-65-9-66-27.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
0c2548a63a97d2777a4c5cd9188be3ed87bb8401343908c88858060870b39837

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.intercom.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

x-amz-server-side-encryption
AES256
Date
Thu, 31 Mar 2022 02:25:13 GMT
Via
1.1 f2fa38e6635ded6d22a69d089217bc90.cloudfront.net (CloudFront)
Last-Modified
Tue, 05 May 2020 18:27:05 GMT
Server
AmazonS3
Age
8161
ETag
"179d3c068e0add209989e31690466836"
X-Cache
Hit from cloudfront
Content-Type
image/png
Connection
keep-alive
X-Amz-Cf-Pop
FRA56-C1
Accept-Ranges
bytes
Content-Length
3566
X-Amz-Cf-Id
9SnsGrq5kZZETbJwXxPPVh_ENs3q11rBMutBfAOGGe9GoKyDQEIcGw==
Graphik-Regular.woff
fonts.intercomcdn.com/graphik/
46 KB
46 KB
Font
General
Full URL
https://fonts.intercomcdn.com/graphik/Graphik-Regular.woff
Requested by
Host: www.intercom.com
URL: https://www.intercom.com/blog/remote-customer-support/?utm_medium=email&utm_source=mkt-nur&utm_campaign=fy21_nu_mm_early1&utm_content=blog&mkt_tok=MjU4LUNMVy0zNDQAAAGDfMoUueakTvpLVK7WxLW21NLcwievfgCbs4zfQHu0hwB-llwctfWtFLzHs1sYlj0-QcPOoFqApbDczrpjsATMWFhumMPSiKycWR4MR-8ZH9JK
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:206f:4800:10:8536:c280:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
c31f9617ab13c0c1643f28a2edc660051b1cb81fa31c61be93d4cccb4c1747c0

Request headers

Referer
https://www.intercom.com/
Origin
https://www.intercom.com
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

date
Tue, 29 Mar 2022 02:33:57 GMT
via
1.1 47a7b8b932d91b0edbfc42f1ba94ebc0.cloudfront.net (CloudFront)
age
175352
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
access-control-max-age
3000
content-length
46928
last-modified
Thu, 03 Mar 2022 17:41:06 GMT
server
AmazonS3
etag
"475fb1f8332e3a4a5364d0cc76d2a9cd"
vary
Origin,Access-Control-Request-Headers,Access-Control-Request-Method
access-control-allow-methods
GET
content-type
binary/octet-stream
access-control-allow-origin
*
cache-control
max-age=259200
x-amz-cf-pop
FRA56-C1
accept-ranges
bytes
x-amz-cf-id
v-hKuCFBQWKq-3_FO7VxR17F_KAKX65bOksVC5ZqCMQJZxATDVSBfA==
Graphik-Bold.woff
fonts.intercomcdn.com/graphik/
49 KB
49 KB
Font
General
Full URL
https://fonts.intercomcdn.com/graphik/Graphik-Bold.woff
Requested by
Host: www.intercom.com
URL: https://www.intercom.com/blog/remote-customer-support/?utm_medium=email&utm_source=mkt-nur&utm_campaign=fy21_nu_mm_early1&utm_content=blog&mkt_tok=MjU4LUNMVy0zNDQAAAGDfMoUueakTvpLVK7WxLW21NLcwievfgCbs4zfQHu0hwB-llwctfWtFLzHs1sYlj0-QcPOoFqApbDczrpjsATMWFhumMPSiKycWR4MR-8ZH9JK
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:206f:4800:10:8536:c280:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
3b610da3480cf9a693b3cede30b7bbf3d00a3930cc5b3a4d276a6ef64c92e1ac

Request headers

Referer
https://www.intercom.com/
Origin
https://www.intercom.com
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

date
Mon, 28 Mar 2022 21:13:10 GMT
via
1.1 47a7b8b932d91b0edbfc42f1ba94ebc0.cloudfront.net (CloudFront)
vary
Origin,Access-Control-Request-Headers,Access-Control-Request-Method
age
194598
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
50076
last-modified
Thu, 03 Mar 2022 17:41:06 GMT
server
AmazonS3
etag
"798585dd090cbe09e9d3805abb3b02dd"
access-control-max-age
3000
access-control-allow-methods
GET
content-type
binary/octet-stream
access-control-allow-origin
*
cache-control
max-age=259200
x-amz-cf-pop
FRA56-C1
accept-ranges
bytes
x-amz-cf-id
BATIMx-HJRBiM4xIra5nburS_G17fUiJ0S1lD8QIszSBdDSU57qc5A==
shared-inbox.mp4
blog.intercomassets.com/blog/wp-content/uploads/2020/03/
64 KB
0
Media
General
Full URL
https://blog.intercomassets.com/blog/wp-content/uploads/2020/03/shared-inbox.mp4
Requested by
Host: www.intercom.com
URL: https://www.intercom.com/blog/remote-customer-support/?utm_medium=email&utm_source=mkt-nur&utm_campaign=fy21_nu_mm_early1&utm_content=blog&mkt_tok=MjU4LUNMVy0zNDQAAAGDfMoUueakTvpLVK7WxLW21NLcwievfgCbs4zfQHu0hwB-llwctfWtFLzHs1sYlj0-QcPOoFqApbDczrpjsATMWFhumMPSiKycWR4MR-8ZH9JK
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.66.82 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-65-9-66-82.fra56.r.cloudfront.net
Software
Pagely-ARES/1.10.7 /
Resource Hash

Request headers

Referer
https://www.intercom.com/
Accept-Encoding
identity;q=1, *;q=0
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36
Range
bytes=32768-

Response headers

date
Thu, 31 Mar 2022 03:16:28 GMT
via
1.1 c7f7b4cf7fd5efe64bac95586db3f62a.cloudfront.net (CloudFront), 1.1 3dd91613764eafe7ad199013ce202442.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA2-C1, FRA56-C1
x-cache
Hit from cloudfront
Content-Range
bytes 32768-554248/554249
Content-Length
521481
x-gateway-cache-status
MISS
x-gateway-request-id
b1b461c16c1913fd35e4197cd35978f9
last-modified
Mon, 09 Mar 2020 23:25:00 GMT
server
Pagely-ARES/1.10.7
etag
"5e66d04c-87509"
x-gateway-skip-cache
0
x-gateway-cache-key
1647920759.653||https|intercom-origin.pagelyapps.com||/blog/wp-content/uploads/2020/03/shared-inbox.mp4
cache-control
max-age=2592000
content-type
video/mp4
x-amz-cf-id
W2ZUzHcgLJK-Cp0WncnA6J8atqpZbO2J5Lpm1nm-icK9nqthH1gFNw==
expires
Sat, 30 Apr 2022 03:16:28 GMT
playPauseLoadingControl.js
fast.wistia.com/assets/external/
60 KB
16 KB
Script
General
Full URL
https://fast.wistia.com/assets/external/playPauseLoadingControl.js
Requested by
Host: fast.wistia.com
URL: https://fast.wistia.com/assets/external/E-v1.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2a04:4e42:600::622 , United States, ASN54113 (FASTLY, US),
Reverse DNS
Software
/
Resource Hash
f9fc3f7c9d68e8e29cab7bc08f34c7d3c09a28be9b2cf77449e34b968b0b160e
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.intercom.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

date
Thu, 31 Mar 2022 03:16:29 GMT
content-encoding
br
vary
Accept-Encoding
fastly-original-body-size
16541
age
2832
x-cache
HIT, HIT
content-length
16541
x-served-by
cache-iad-kiad7000022-IAD, cache-hhn4036-HHN
access-control-allow-origin
*
x-browser-version
100
last-modified
Tue, 22 Mar 2022 20:27:58 GMT
x-timer
S1648696589.273637,VS0,VE0
etag
"623a314e-409d"
strict-transport-security
max-age=0
content-type
application/javascript
via
1.1 varnish, 1.1 varnish
cache-control
public, max-age=3600
x-browser
chrome
x-ecma-v
modern
accept-ranges
bytes
timing-allow-origin
*
x-cache-hits
1, 67
nr-1215.min.js
js-agent.newrelic.com/
36 KB
14 KB
Script
General
Full URL
https://js-agent.newrelic.com/nr-1215.min.js
Requested by
Host: www.intercom.com
URL: https://www.intercom.com/blog/remote-customer-support/?utm_medium=email&utm_source=mkt-nur&utm_campaign=fy21_nu_mm_early1&utm_content=blog&mkt_tok=MjU4LUNMVy0zNDQAAAGDfMoUueakTvpLVK7WxLW21NLcwievfgCbs4zfQHu0hwB-llwctfWtFLzHs1sYlj0-QcPOoFqApbDczrpjsATMWFhumMPSiKycWR4MR-8ZH9JK
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
151.101.66.137 , United States, ASN54113 (FASTLY, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
18395fd1ef75de4f03f701f5a5020563aed55e1539b3200605053f2c924211bb

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.intercom.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

x-amz-version-id
mrZZlI3m.d3cabi4HqLBBkr4pQ2c77UF
content-encoding
gzip
etag
"615035bb6557b191e767e19087efabaf"
fastly-original-body-size
36751
x-amz-request-id
QFKCVYMWVXV57D81
x-cache
HIT
cross-origin-resource-policy
cross-origin
content-length
13666
x-amz-id-2
Zx9EJjHbeOVSwdQX05/YP5tgHTZJlS3z5H4UdevVIbf3+UWHovoR+hmvoOT3GJ+BVIsZ+ZhoLxg=
x-served-by
cache-hhn4061-HHN
last-modified
Mon, 24 Jan 2022 22:13:53 GMT
server
AmazonS3
x-timer
S1648696589.319726,VS0,VE0
date
Thu, 31 Mar 2022 03:16:29 GMT
vary
Accept-Encoding
content-type
application/javascript
via
1.1 varnish
cache-control
public, max-age=7200, stale-if-error=604800
accept-ranges
bytes
x-cache-hits
2786
shim.latest.js
js.intercomcdn.com/
Redirect Chain
  • https://widget.intercom.io/widget/tx2p130c
  • https://js.intercomcdn.com/shim.latest.js
18 KB
6 KB
Script
General
Full URL
https://js.intercomcdn.com/shim.latest.js
Protocol
H2
Server
99.86.7.54 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-99-86-7-54.fra6.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
ec89123aea71d49c9dcf46ccf2ab96afe480ec50f7c0a9f9bb1403b1c2a4b13a

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.intercom.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

x-amz-server-side-encryption
AES256
date
Thu, 31 Mar 2022 03:13:40 GMT
content-encoding
gzip
last-modified
Wed, 30 Mar 2022 15:28:02 GMT
server
AmazonS3
age
170
etag
"8cc0994cba78d24d380984ccdf132db4"
x-cache
Hit from cloudfront
content-type
application/javascript; charset=UTF-8
via
1.1 a7dcca466407f1871feceef50bc84272.cloudfront.net (CloudFront)
cache-control
max-age=300, s-maxage=300, public
x-amz-cf-pop
FRA6-C1
accept-ranges
bytes
content-length
6064
x-amz-cf-id
_JgNCl2fv3U1lzCA4CijbQlLjjXgX0MHyfZxei5SguAf2VurDa1UHg==

Redirect headers

date
Tue, 29 Mar 2022 12:26:13 GMT
via
1.1 7ed7afde326861e358c3c83359e99894.cloudfront.net (CloudFront)
server
AmazonS3
age
139817
x-cache
Hit from cloudfront
location
https://js.intercomcdn.com/shim.latest.js
x-amz-cf-pop
FRA6-C1
content-length
0
x-amz-cf-id
BQ2pQOLE4y7WwZlYgMDUgzZ3tIcWiyM5gTdFXBtk7axABQSjMDzlpA==
hls_video.js
fast.wistia.com/assets/external/engines/
415 KB
97 KB
Script
General
Full URL
https://fast.wistia.com/assets/external/engines/hls_video.js
Requested by
Host: fast.wistia.com
URL: https://fast.wistia.com/assets/external/E-v1.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2a04:4e42:600::622 , United States, ASN54113 (FASTLY, US),
Reverse DNS
Software
/
Resource Hash
0fa67483f9d1cee06c9539ead650af3fa8a0abf3596f03b7d71087839b366932
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.intercom.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

date
Thu, 31 Mar 2022 03:16:29 GMT
content-encoding
br
vary
Accept-Encoding
fastly-original-body-size
99498
age
2832
x-cache
HIT, HIT
content-length
99498
x-served-by
cache-iad-kjyo7100030-IAD, cache-hhn4036-HHN
access-control-allow-origin
*
x-browser-version
100
last-modified
Tue, 22 Mar 2022 20:27:58 GMT
x-timer
S1648696589.275967,VS0,VE0
etag
"623a314e-184aa"
strict-transport-security
max-age=0
content-type
application/javascript
via
1.1 varnish, 1.1 varnish
cache-control
public, max-age=3600
x-browser
chrome
x-ecma-v
modern
accept-ranges
bytes
timing-allow-origin
*
x-cache-hits
1, 46
x
distillery.wistia.com/
0
96 B
XHR
General
Full URL
https://distillery.wistia.com/x
Requested by
Host: fast.wistia.com
URL: https://fast.wistia.com/assets/external/E-v1.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.205.143.103 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-18-205-143-103.compute-1.amazonaws.com
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer
https://www.intercom.com/
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36
content-type
text/plain

Response headers

access-control-allow-origin
*
date
Thu, 31 Mar 2022 03:16:29 GMT
cache-control
max-age=0, private, must-revalidate
XDFrame
app-ab27.marketo.com/index.php/form/ Frame A91D
2 KB
861 B
Document
General
Full URL
https://app-ab27.marketo.com/index.php/form/XDFrame
Requested by
Host: app-ab27.marketo.com
URL: https://app-ab27.marketo.com/js/forms2/js/forms2.min.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.16.96.80 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
5c64d271600a6ac00c9c03a7d090fe4890f263e0a7f6d2d38b84153e04c0f8e8
Security Headers
Name Value
Strict-Transport-Security max-age=63113904
X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.intercom.com/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

cache-control
max-age=3600
cf-cache-status
DYNAMIC
cf-ray
6f45ed330d3990a6-FRA
content-encoding
gzip
content-length
653
content-type
text/html; charset=utf-8
date
Thu, 31 Mar 2022 03:16:29 GMT
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
server
cloudflare
strict-transport-security
max-age=63113904
vary
Accept-Encoding
x-content-type-options
nosniff
blank.gif
fast.wistia.com/assets/images/
1 KB
2 KB
Image
General
Full URL
https://fast.wistia.com/assets/images/blank.gif
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2a04:4e42:600::622 , United States, ASN54113 (FASTLY, US),
Reverse DNS
Software
/
Resource Hash
a78759ea185fd0fa42ca9be1fc5bca4d3167a2836dc6c85e479a19dbf57fe2c2
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://www.intercom.com/
Origin
https://www.intercom.com
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

date
Thu, 31 Mar 2022 03:16:29 GMT
via
1.1 varnish, 1.1 varnish
vary
Accept-Encoding
fastly-original-body-size
1214
age
24433
x-cache
HIT, HIT
x-cache-hits
1, 968
content-length
1214
x-served-by
cache-iad-kjyo7100097-IAD, cache-hhn4080-HHN
x-browser-version
100
last-modified
Wed, 30 Mar 2022 20:26:18 GMT
x-timer
S1648696589.395046,VS0,VE0
etag
"6244bcea-4be"
strict-transport-security
max-age=0
content-type
image/gif
access-control-allow-origin
*
cache-control
max-age=315360000, public
x-browser
chrome
x-ecma-v
modern
accept-ranges
bytes
timing-allow-origin
*
expires
Thu, 31 Dec 2037 23:55:55 GMT
NRJS-dc0af4d4710bbb47004
bam.nr-data.net/1/
57 B
322 B
Script
General
Full URL
https://bam.nr-data.net/1/NRJS-dc0af4d4710bbb47004?a=500895453&v=1215.1253ab8&to=ZwQHZhRZWUIAURZQC15OJFESUVhfTkELVwNcBA%3D%3D&rst=2712&ck=1&ref=https://www.intercom.com/blog/remote-customer-support/&ap=380&be=948&fe=2600&dc=1365&perf=%7B%22timing%22:%7B%22of%22:1648696587443,%22n%22:0,%22f%22:0,%22dn%22:1,%22dne%22:11,%22c%22:11,%22s%22:28,%22ce%22:53,%22rq%22:53,%22rp%22:921,%22rpe%22:927,%22dl%22:924,%22di%22:1355,%22ds%22:1364,%22de%22:1373,%22dc%22:2598,%22l%22:2599,%22le%22:2604%7D,%22navigation%22:%7B%7D%7D&fp=1281&fcp=1281&at=S0MEEFxDSkw%3D&jsonp=NREUM.setToken
Requested by
Host: js-agent.newrelic.com
URL: https://js-agent.newrelic.com/nr-1215.min.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
162.247.242.19 , United States, ASN23467 (NEWRELIC-AS-1, US),
Reverse DNS
bam-7.nr-data.net
Software
/
Resource Hash
d10c94b6cdb747904baee9070f003bb45849da46f8100b1320f286c21cbcaaa1

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.intercom.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

Cross-Origin-Resource-Policy
cross-origin
Content-Type
text/javascript;charset=iso-8859-1
Content-Length
57
Expires
Thu, 01 Jan 1970 00:00:00 GMT
v2
embed-fastly.wistia.com/deliveries/9a09f8276c6d3c121b59d977a06924184c70d960.m3u8/
8 KB
949 B
XHR
General
Full URL
https://embed-fastly.wistia.com/deliveries/9a09f8276c6d3c121b59d977a06924184c70d960.m3u8/v2
Requested by
Host: fast.wistia.com
URL: https://fast.wistia.com/assets/external/engines/hls_video.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
151.101.194.133 , United States, ASN54113 (FASTLY, US),
Reverse DNS
Software
/
Resource Hash
04ab999368cf91f30f71a696e9a4a998f2da925bf95e37c1ebff3d790628ca3b

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.intercom.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

date
Thu, 31 Mar 2022 03:16:29 GMT
content-encoding
gzip
fastly-original-body-size
435
age
1043249
edge-cache-tag
9a09f8276c6d3c121b59d977a06924184c70d960 purge-experiment-60
access-control-request-method
*
x-cache
HIT, MISS
content-length
435
via
1.1 varnish, 1.1 varnish
x-served-by
cache-iad-kiad7000040-IAD, cache-hhn4053-HHN
expires
Sun, 19 Mar 2023 01:29:00 GMT
last-modified
Mon, 05 Nov 2018 10:11:00 GMT
x-timer
S1648696589.428930,VS0,VE103
vary
Accept-Encoding
access-control-allow-methods
GET, HEAD, OPTIONS
content-type
application/vnd.apple.mpegurl
access-control-allow-origin
*
access-control-expose-headers
Server,range,Content-Length,Content-Range
cache-control
max-age=31536000
accept-ranges
bytes
access-control-allow-headers
*
x-cache-hits
1, 0
frame-modern.e3cd0278.js
js.intercomcdn.com/ Frame D4B7
306 KB
82 KB
Script
General
Full URL
https://js.intercomcdn.com/frame-modern.e3cd0278.js
Requested by
Host: widget.intercom.io
URL: https://widget.intercom.io/widget/tx2p130c
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
99.86.7.54 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-99-86-7-54.fra6.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
a3793ea8e54ebb52c9b2e48baefaff4d3f182f54f468a12a3388fd020c90eb58

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

x-amz-server-side-encryption
AES256
date
Thu, 31 Mar 2022 01:28:15 GMT
content-encoding
gzip
last-modified
Wed, 30 Mar 2022 15:26:43 GMT
server
AmazonS3
age
6495
etag
"cff74cc55fba662ac06f0940bfbcebc0"
x-cache
Hit from cloudfront
content-type
application/javascript; charset=UTF-8
via
1.1 a7dcca466407f1871feceef50bc84272.cloudfront.net (CloudFront)
cache-control
max-age=31536000, s-maxage=7200, public
x-amz-cf-pop
FRA6-C1
accept-ranges
bytes
content-length
83446
x-amz-cf-id
c45hVwiZENpS76JgQrlFk6mF6rFshPZPfuu8ePmFeyYXLfOeeIp_GQ==
vendor-modern.64c31b0b.js
js.intercomcdn.com/ Frame D4B7
136 KB
42 KB
Script
General
Full URL
https://js.intercomcdn.com/vendor-modern.64c31b0b.js
Requested by
Host: widget.intercom.io
URL: https://widget.intercom.io/widget/tx2p130c
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
99.86.7.54 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-99-86-7-54.fra6.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
1a23bcfb08426125f3f053292dbc4302322ef6df450f0c38544f951f327b0c63

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

x-amz-server-side-encryption
AES256
date
Thu, 31 Mar 2022 01:40:50 GMT
content-encoding
gzip
last-modified
Tue, 29 Mar 2022 15:18:30 GMT
server
AmazonS3
age
5740
etag
"8bd66465868d5750823c7f8c52f9d622"
x-cache
Hit from cloudfront
content-type
application/javascript; charset=UTF-8
via
1.1 a7dcca466407f1871feceef50bc84272.cloudfront.net (CloudFront)
cache-control
max-age=31536000, s-maxage=7200, public
x-amz-cf-pop
FRA6-C1
accept-ranges
bytes
content-length
42632
x-amz-cf-id
M-7qlbFBs2Tug1EZpEacemlyTpKhFO1iRCYnX7x6lHxYd6EWO45Qfg==
ping
api-iam.intercom.io/messenger/web/ Frame D4B7
58 KB
7 KB
XHR
General
Full URL
https://api-iam.intercom.io/messenger/web/ping
Requested by
Host: js.intercomcdn.com
URL: https://js.intercomcdn.com/frame-modern.e3cd0278.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
75.2.88.188 -, , ASN (),
Reverse DNS
Software
nginx /
Resource Hash
9c52bcdd827987df3b62e2f38e5779cee3e0da8cef6515db8c77d09394aba88e
Security Headers
Name Value
Strict-Transport-Security max-age=31556952; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36
Content-Type
application/x-www-form-urlencoded

Response headers

date
Thu, 31 Mar 2022 03:16:31 GMT
content-encoding
gzip
x-ami-version
ami-07ecc2130003546fb
status
200 OK
strict-transport-security
max-age=31556952; includeSubDomains; preload
vary
Accept,Accept-Encoding
x-xss-protection
1; mode=block
x-request-id
000cc13mr306931herm0
x-runtime
2.152242
server
nginx
x-frame-options
SAMEORIGIN
etag
W/"9c52bcdd827987df3b62e2f38e5779ce"
x-ratelimit-remaining
166517
access-control-allow-methods
POST, GET, OPTIONS
content-type
application/json; charset=utf-8
access-control-allow-origin
https://www.intercom.com
x-intercom-version
d39a9982acce026e001bcb45ddf2703aae5bfecc
cache-control
max-age=0, private, must-revalidate
access-control-allow-credentials
true
x-ratelimit-reset
1648696590
x-ratelimit-limit
166666
access-control-allow-headers
Content-Type
x-content-type-options
nosniff
seg-1-v1-a1.ts
embed-fastly.wistia.com/deliveries/9a09f8276c6d3c121b59d977a06924184c70d960.m3u8/v2/
1 MB
1 MB
XHR
General
Full URL
https://embed-fastly.wistia.com/deliveries/9a09f8276c6d3c121b59d977a06924184c70d960.m3u8/v2/seg-1-v1-a1.ts
Requested by
Host: fast.wistia.com
URL: https://fast.wistia.com/assets/external/engines/hls_video.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
151.101.194.133 , United States, ASN54113 (FASTLY, US),
Reverse DNS
Software
/
Resource Hash
55fbed304c56c4b6fa32aa64b4014c497a2c30892932b22fe6ed84e7c517723b

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.intercom.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

date
Thu, 31 Mar 2022 03:16:29 GMT
via
1.1 varnish, 1.1 varnish
fastly-original-body-size
1113336
age
223226
edge-cache-tag
9a09f8276c6d3c121b59d977a06924184c70d960 purge-experiment-60
access-control-request-method
*
x-cache
HIT, MISS
content-length
1113336
x-served-by
cache-iad-kjyo7100163-IAD, cache-hhn4053-HHN
expires
Tue, 28 Mar 2023 13:16:03 GMT
last-modified
Mon, 05 Nov 2018 10:11:00 GMT
x-timer
S1648696590.567957,VS0,VE98
access-control-allow-methods
GET, HEAD, OPTIONS
content-type
video/MP2T
access-control-allow-origin
*
access-control-expose-headers
Server,range,Content-Length,Content-Range
cache-control
max-age=31536000
accept-ranges
bytes
access-control-allow-headers
*
x-cache-hits
1, 0
forms2.min.js
app-ab27.marketo.com/js/forms2/js/ Frame A91D
205 KB
68 KB
Script
General
Full URL
https://app-ab27.marketo.com/js/forms2/js/forms2.min.js
Requested by
Host: app-ab27.marketo.com
URL: https://app-ab27.marketo.com/index.php/form/XDFrame
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.16.96.80 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
54b1a318711ed45da6f1a787a0b0f601199c8676b7d565a4163674833c64b0a0
Security Headers
Name Value
Strict-Transport-Security max-age=63113904
X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://app-ab27.marketo.com/index.php/form/XDFrame
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

date
Thu, 31 Mar 2022 03:16:29 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
HIT
last-modified
Mon, 07 Mar 2022 19:28:07 GMT
server
cloudflare
age
2385
etag
"2ce18f2-3326e-5d9a5dd2b7fc0"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security
max-age=63113904
content-type
application/x-javascript; charset=utf-8
cache-control
public, max-age=14400
cf-ray
6f45ed35becc90a6-FRA
vary
Accept-Encoding
expires
Thu, 31 Mar 2022 07:16:29 GMT
mput
pipedream.wistia.com/
2 B
136 B
XHR
General
Full URL
https://pipedream.wistia.com/mput?topic=metrics
Requested by
Host: fast.wistia.com
URL: https://fast.wistia.com/assets/external/E-v1.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.216.247.0 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-3-216-247-0.compute-1.amazonaws.com
Software
/
Resource Hash
565339bc4d33d72817b583024112eb7f5cdf3e5eef0252d6ec1b9c9a94e12bb3

Request headers

Referer
https://www.intercom.com/
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36
content-type
application/x-www-form-urlencoded

Response headers

access-control-allow-origin
*
date
Thu, 31 Mar 2022 03:16:30 GMT
content-length
2
access-control-allow-methods
POST, OPTIONS
content-type
text/plain; charset=utf-8
locale-de-json-modern.3e2c7e6c.js
js.intercomcdn.com/ Frame D4B7
22 KB
7 KB
Script
General
Full URL
https://js.intercomcdn.com/locale-de-json-modern.3e2c7e6c.js
Requested by
Host: js.intercomcdn.com
URL: https://js.intercomcdn.com/frame-modern.e3cd0278.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
99.86.7.54 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-99-86-7-54.fra6.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
36179f0d344a1328e0a775e21ccdd22262296cde2d99925d1cdb2b37ffe826b6

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

Response headers

x-amz-server-side-encryption
AES256
date
Thu, 31 Mar 2022 02:36:32 GMT
content-encoding
gzip
last-modified
Mon, 28 Mar 2022 08:34:58 GMT
server
AmazonS3
age
2409
etag
"84352eea0f1da9af73ace3b46b36d6c8"
x-cache
Hit from cloudfront
content-type
application/javascript; charset=UTF-8
via
1.1 a7dcca466407f1871feceef50bc84272.cloudfront.net (CloudFront)
cache-control
max-age=31536000, s-maxage=7200, public
x-amz-cf-pop
FRA6-C1
accept-ranges
bytes
content-length
6410
x-amz-cf-id
4MQBeF6otacoVNtO8EEvKddhrEJJuIbpj5fHdeDrAH_j2dEHmJXJCw==

Verdicts & Comments Add Verdict or Comment

46 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 function| structuredClone object| oncontextlost object| oncontextrestored function| getScreenDetails object| NREUM object| newrelic function| __nr_require object| reveal object| dataLayer object| intercomSettings function| Intercom function| GTM object| intercomData object| intercom_visitor_data object| _stq function| SmoothScroll function| st_go function| linktracker_init object| wpcom object| IntercomGTM string| GTM_PAGEVIEW_URL object| pageViewPromise object| Wistia string| _wistiaElemId object| _wq object| wistiaEmbeds object| google_tag_manager function| postscribe object| google_tag_manager_external object| wistiajsonp-/embed/medias/yz2kg6c3gz.jsonp function| tryToOpenBanner function| tryToOpenBannerOnScroll function| renderCookieConsent object| google_tag_data string| GoogleAnalyticsObject function| ga object| gaplugins object| gaGlobal object| gaData object| MktoForms2 object| wistiajson1 object| jQuery11240060716891083675506 function| triggerCustomEvent function| __intercomAssignLocation

11 Cookies

Domain/Path Name / Value
em.intercom.com/ Name: BIGipServerab_mailtracking_80
Value: !ht08Ix118R6WpunaQbCLRqc3TBcuimzOhG+VaqQNXazxcozp/qdaV7Wqk9tGkk8lyAuSbrQJzchMid4=
.em.intercom.com/ Name: __cf_bm
Value: rPIm1z_XDauBRzz32UyYMKdXQHNpdzssfkIHIktMmOY-1648696586-0-AcvJBPIk+GKbA+bHp2Rdve1VuA6YpPV/a+qukWtxyvqgpdlq6OFYlR2IcKGNeJeXr2Ru8YqrLYPjRGpLC1Oq62k=
.intercom.com/ Name: gtm_id
Value: 93e19965-0a7d-43f9-b94a-486c34571b0d
.intercom.com/ Name: _ga
Value: GA1.2.1617906631.1648696589
.intercom.com/ Name: _gid
Value: GA1.2.1048233959.1648696589
.www.intercom.com/ Name: _gaclientid
Value: 1617906631.1648696589
.www.intercom.com/ Name: _gasessionid
Value: 20220331|09466010
.www.intercom.com/ Name: _gahitid
Value: 03:16:29
.intercom.com/ Name: _dc_gtm_UA-22834013-1
Value: 1
.app-ab27.marketo.com/ Name: __cf_bm
Value: LS0YFrUuYNnWd9JQAlUeXt1FcoIxFmMYDlx9ht7q7XY-1648696588-0-AcxFazWdbWtDW+YJPgBWK/mo1ia0tus3gI2e6orGdI9kDlB+KUFSMrlWcTsWXKlq5NkR49L7cI//JO8dNywuHmo=
.nr-data.net/ Name: JSESSIONID
Value: 9fa6123445ec19c3

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
X-Content-Type-Options nosniff

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

api-iam.intercom.io
api-visitor-analytics.intercom.com
app-ab27.marketo.com
bam.nr-data.net
blog.intercomassets.com
distillery.wistia.com
dp3rct5vic41c.cloudfront.net
em.intercom.com
embed-fastly.wistia.com
fast.wistia.com
fonts.intercomcdn.com
js-agent.newrelic.com
js.intercomcdn.com
marketing.intercomcdn.com
pipedream.wistia.com
pixel.wp.com
reveal.clearbit.com
stats.g.doubleclick.net
stats.wp.com
widget.intercom.io
www.google-analytics.com
www.google.com
www.google.de
www.googletagmanager.com
www.intercom.com
104.16.96.80
104.17.70.206
143.204.215.74
151.101.194.133
151.101.66.137
162.247.242.19
18.205.143.103
192.0.76.3
2600:9000:206f:4200:10:b017:5c00:21
2600:9000:206f:4800:10:8536:c280:93a1
2a00:1450:4001:810::200e
2a00:1450:4001:813::2008
2a00:1450:4001:827::2004
2a00:1450:4001:82a::2003
2a00:1450:400c:c00::9b
2a04:4e42:600::622
3.10.100.31
3.216.247.0
3.225.58.141
65.9.66.27
65.9.66.82
75.2.88.188
99.86.7.21
99.86.7.54
021924e64097eca0c0f9de1ef8ce5a4a7ce3863be7c2cf24fe08cad95e33cca7
04ab999368cf91f30f71a696e9a4a998f2da925bf95e37c1ebff3d790628ca3b
0c2548a63a97d2777a4c5cd9188be3ed87bb8401343908c88858060870b39837
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1a23bcfb08426125f3f053292dbc4302322ef6df450f0c38544f951f327b0c63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