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Build Surveys

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SURVEY SOFTWARE THAT FITS YOUR TECH STACK


THE FASTEST WAY TO GET CUSTOMER FEEDBACK

Set up once, get continuous customer insights forever. Automate customer
feedback collection and analysis. Send survey data to your tools with native
integrations.
Start Free Plan
Book a demo
 * Unlimited survey responses
   
 * All survey features unlocked
   
 * No credit card required
   






WHAT CAN YOU DO WITH
CONTINUOUS CUSTOMER FEEDBACK?

MarketingProductCustomer Success


TURN MORE LEADS INTO LOYAL CUSTOMERS

 * Understand user sentiment about your website to increase conversion rates
   
 * Learn how people discover your brand to find the best channels for your
   marketing initiatives
   
 * Create accurate marketing personas to satisfy your audiences' exact needs
   
 * Identify your brand advocates with NPS & CSAT to gain social proof
   

Sign Up Free
“I can't recommend Survicate enough as a marketer. The response rate increased
2x when we started embedding surveys into emails! We use surveys to see why
users are not upgrading. Plus, the Slack integration helps us act on user
feedback right away.”
Ola Korczyńska
Marketing Director at GetResponse
Read the case study

Ola Korczyńska
Marketing Director at GetResponse


BUILD YOUR PRODUCT AROUND USER INSIGHTS

 * Identify areas for improvement to create a frictionless user experience
   
 * Collect feature requests and contextual product feedback to fulfill your
   users’ expectations
   
 * Determine your product/market fit to optimize your offering and grow
   continuously
   
 * Improve your product usability, test new concepts and monitor user
   satisfaction
   

Sign Up Free
“The targeting aspect of product surveys, the number of question types to choose
and customizable attributes make Survicate the best survey tool I've ever used.”
Adam Coombs
Senior Manager of Digital Sales at Adidas
Read the case study

Adam Coombs
Senior Manager of Digital Sales at Adidas


INCREASE CUSTOMER LOYALTY AND SATISFACTION

 * Measure and improve customers’ satisfaction with your company’s products and
   services
   
 * Track your NPS score to gauge customer loyalty and use the findings to raise
   your online ratings
   
 * Design and deliver a winning customer experience that drives continuous
   business growth
   
 * Identify why customers leave to minimize the cost of new customer acquisition
   and boost ROI
   

Sign Up Free
“Survicate has all we need to do NPS. We can measure NPS via any channel,
calculate the scores, analyze results, and automate following up with
detractors, passives and promoters!”
Michał Skurowski
CEO at Livespace
Read the case study

Michał Skurowski
CEO at Livespace



ASK FOR FEEDBACK AT EVERY STEP OF
THE CUSTOMER JOURNEY

In-productWebsiteEmailLinkMobile





Start Free Plan
Book a demo
 * Unlimited survey responses
   
 * All survey features unlocked
   
 * No credit card required
   




JOIN 1,500+ COMPANIES
RUNNING SURVEYS WITH SURVICATE

Patryk Kabaj
Chief Product Officer & Co-founder
“We use the survey answers to drive the strategy of the company and to affect
the direction we are going with the product. You can't know what the customer
thinks unless you ask them the question. In a fast-moving startup, there’s no
time for guessing.”


Tom Alcock
UX Researcher at Vestd
“Survicate is a great way to get continuous customer feedback on your product or
service by targeting users with a survey at various points in their journey. And
it's a really easy and accessible tool to use.”


Noah Berg
Marketing Director at Brainly
“The Survicate workflow is great for a multi-user system. Plus, having dedicated
workspaces allows us to run multiple surveys in parallel in different markets.
It makes the coordination of the surveys easier, so we get our insights
quicker.”





GET MORE CUSTOMER INSIGHTS
FROM YOUR SURVEYS

With Survicate
~30%
Avarage survey response rate with Survicate
 * Receive all surveys response, even for partially submitted surveys
 * Enrich surveys automatically with user attributes so there is no need ask
   again
 * Target web surveys to show in context so more people answer the survey
 * Embed the first question right in the email preview, so it’s easy to start
   the survey

Other tools
~5%
Average online survey response rates
 * Lose survey responses if a user does not submit the whole survey
 * Ask again for information the user already gave like email, name or industry
 * Show web surveys out of context which the audience finds annoying and ignore
 * Email surveys don’t show a preview of the first question, reducing engagement
   rates

With Survicate
~30%
Average survey response rate with Survicate
 * Receive all survey responses, even for partially submitted surveys
 * Enrich surveys automatically with user attributes so there is no need to ask
   again
 * Target web surveys to show in context so more people answer the survey
 * Embed the first question right in the email preview, so it’s easy to start
   the survey

“We had more than 1000 answers in one day using Survicate's NPS surveys. We
redirected those who gave us 9 or 10 to leave a rating online. We went from 4.2
to 4.8 on Trust Pilot.”

Robin Tussiot
CRM Manager at Kard

Read the case study

Robin Tussiot
CRM Manager at Kard



SEND SURVEY DATA TO YOUR TOOLS WITH
THE MOST FLEXIBLE NATIVE INTEGRATIONS

ActiveCampaign
Launch powerful automations based on survey responses

Amplitude
Send survey responses as events to Amplitude
Drip
Save survey responses as contact properties, tags and events in Drip

FullStory
Watch session recordings associated with the corresponding survey responses

Google Analytics
Combine data from Google Analytics with survey responses
Google Sheets
Send survey responses in real-time to a specific spreadsheet

Hubspot
Trigger HubSpot workflows based on survey responses

Intercom
Send survey responses to Intercom contacts

Klavyio
Update Klaviyo contacts with survey responses

Mailchimp
Grow your Mailchimp list with surveys

Marketo
Send website and email surveys responses to Marketo

MicrosoftTeams
Get instant Microsoft Teams alerts about new survey responses

Mixpanel
Send survey responses as user events to Mixpanel

Optimizely
Enhance quantitative data with feedback from website visitors

Pardot
Save survey responses as contact fields in Pardot

Productboard
Send survey responses as notes to Productboard

Salesforce
Trigger Salesforce workflows based on survey responses

Segment
Send survey answers to your Segment destinations and warehouses

Slack
Get instant Slack alerts about new survey responses

Smartlook
Connect survey responses with web sessions in Smartlook

Tag Manager
Easily install Survicate Tracking Code on your website

Woopra
Enrich customer profiles in Woopra with survey responses

Zapier
Trigger workflows based on survey responses in 2 000+ apps

Zendesk
Create or update Zendesk tickets with survey responses

Sign Up FreeSee all integrations
“Survicate integration capabilities are great and that’s a big part of the
appeal. And the platform itself is very innovative and it’s so easy to set up
surveys.”
William Geldart
Marketing Manager at BPS World
Read the case study

William Geldart
Marketing Manager at BPS World



WE’RE HERE TO SUPPORT YOU
ALONG THE WAY

Sign Up Free
Book a demo
 * 24/5 human livechat, not bots
   

 * 97% satisfaction rate
   

 * 2 minutes first response
   


WE’RE ALSO THERE

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 * Twitter
 * Facebook

How it works?
Build SurveysDistribute SurveysAnalyze ResultsAct on Feedback
Features
Email and Link SurveysNet Promoter ScoreWebsite SurveysIn-product SurveysMobile
App SurveysIntercom Messenger SurveysFeedback HubFeedback Button
Resources
Plans & PricingIntegrationsHelp CenterDevelopersProduct UpdatesCustomer
StoriesStatusBlog
Survey Templates
NPS® SurveyCustomer Satisfaction SurveyCustomer Effort Score SurveyNewsletter
SurveyBrand Awareness SurveyMore Survey Templates
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NET PROMOTER, NPS, AND THE NPS-RELATED EMOTICONS ARE REGISTERED U.S. TRADEMARKS,
AND NET PROMOTER SCORE AND NET PROMOTER SYSTEM ARE SERVICE MARKS, OF BAIN &
COMPANY, INC., SATMETRIX SYSTEMS, INC. AND FRED REICHHELD.
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With ❤︎ from Poland
Copyright © Survicate –– 2022
WEBINAR, October 26⚡Save a seat to learn all about the Smartlook integration

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