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Submitted URL: http://one.rocksolid.com/
Effective URL: https://www.rocksolid.com/
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 * English
 * Español

 * English
 * Español

 * Support
 * Contact

 * Support
 * Contact

 * Our Products
   * Our Products
     
     Configurable software products built for city leaders and local governments
     to run more efficiently in bringing their communities together.
     
     Learn More
   * ONEVIEW
     
     Our full-featured constituent relationship manager for government entities
     acts as a centralized hub for all things related to citizen engagement.
   
   * SIMA
     
     SIMA is your enterprise resource planning solution to manage budgets,
     accounting, and human resources.
   
   * STREAMLINE
     
     STREAMLINE is an accelerator platform for public sector agencies that need
     to build custom solutions to meet their needs. 
   
   * Integrations
     
     Our software integrations are built to seamlessly connect with your tech
     stack, allowing you to work more efficiently.
   
   * 
 * Use Cases
   * Citizen Services Management System
   * 311 Call Center System
   * Inspections, Licensing and Permits
   * Service Queuing
   * Accounting for Municipalities
   * Collections Management System
   * Online Payment Tool
   * HR Management System for Municipalities
   * Public Sector Process Automation
 * Services
   * Services
     
     Our services are backed by our Microsoft-Certified professionals who are
     ready to tackle the needs of our clients.
     
     View All
   * Implementation Services
     
     Our software implementation services offer our clients flexibility when
     choosing their solution.
   
   * Development Services
     
     Our development services provide the customization our clients require.
   
   * 
 * Resources
   * Resources
     
     Browse our collection of helpful resources on citizen engagement and
     government software solutions curated by our team of industry experts.
     
     View All
   * Insights Blog
     
     In-depth insights from industry leaders on engaging and managing citizen
     communication.
   
   * 
 * About
   * About
     
      We are leaders in government software solutions and services.
     
     Learn More
   * Our Team
     
     We're passionate about creating stronger communities and better
     organizational efficiencies for city leaders. 
   
   * 
 * Careers
   * Join the Team
   * Internship
   * Scholarship
   * IT Education

 * Our Products
   * Our Products
     
     Configurable software products built for city leaders and local governments
     to run more efficiently in bringing their communities together.
     
     Learn More
   * OneView
     
     Our full-featured constituent relationship manager for government entities
     acts as a centralized hub for all things related to citizen engagement.
   
   * OneMeeting
     
     Simplify managing agendas, meetings, and committees with a single,
     end-to-end solution to optimize and digitize your legislative management
     process.
   
   * OneRequest
     
     Save time, stay compliant and reduce risk while easily managing the
     ever-growing number of requests for public records with our FOIA management
     solution. 
   
   * Swagit
     
     Swagit hands-free video streaming® takes production responsibilities off of
     your staff, while expanding the reach and accessibility of content.
   
   * 
 * Use Cases
   * Citizen Services Management System
   * 311 Call Center System
   * Mobile Citizen Experience
   * Citizen Alert System
   * Agenda Automation
   * Public Meeting Management
   * Committee Management
   * Records Request Management (FOIA)
 * Services
   * Services
     
     Our services are backed by our Microsoft-Certified professionals who are
     ready to tackle the needs of our clients.
     
     View All
   * Implementation Services
     
     Our software implementation services offer our clients flexibility when
     choosing their solution.
   
   * Development Services
     
     Our development services provide the customization our clients require.
   
   * 
 * Resources
   * Resources
     
     Browse our collection of helpful resources on citizen engagement and
     government software solutions curated by our team of industry experts.
     
     View All
   * Case Studies
     
     Learn how Rock Solid solutions have helped local governments across North
     America improve citizen engagement. 
   
   * Insights Blog
     
     In-depth insights from industry leaders on engaging and managing citizen
     communication.
   
   * 
 * About
   * About
     
      We are leaders in government software solutions and services.
     
     Learn More
   * Our Team
     
     We’re passionate about creating stronger communities and better
     organizational efficiencies for city leaders. 
   
   * 
 * Careers
   * Join the Team
   * Internship
   * Scholarship
   * IT Education

Get a Demo Get a Demo

 * Our Products
   * ONEVIEW
   * SIMA
   * STREAMLINE
   * Integrations
 * Use Cases
   * Citizen Services Management System
   * 311 Call Center System
   * Inspections, Licensing and Permits
   * Service Queuing
   * Accounting for Municipalities
   * Collections Management System
   * Online Payment Tool
   * HR Management System for Municipalities
   * Public Sector Process Automation
 * Services
   * Implementation Services
   * Development Services
 * Resources
   * Insights Blog
 * About
   * Our Team
 * Careers
   * Join the Team
   * Internship
   * Scholarship
   * IT Education

 * Our Products
   * OneView
   * OneMeeting
   * OneRequest
   * Swagit
 * Use Cases
   * Citizen Services Management System
   * 311 Call Center System
   * Mobile Citizen Experience
   * Citizen Alert System
   * Agenda Automation
   * Public Meeting Management
   * Committee Management
   * Records Request Management (FOIA)
 * Services
   * Implementation Services
   * Development Services
 * Resources
   * Case Studies
   * Insights Blog
 * About
   * Our Team
 * Careers
   * Join the Team
   * Internship
   * Scholarship
   * IT Education

Get a Demo Get a Demo
 * English
 * Español

 * English
 * Español

 * Support
 * Contact

 * Support
 * Contact


SELECT YOUR REGION



US & Canada Latin America & Caribbean


CITIZEN ENGAGEMENT SOFTWARE FOR LOCAL GOVERNMENTS

Rock Solid provides purpose-built software solutions designed to empower
city/county managers, clerks, and their staff to better serve constituents while
improving overall operational efficiency. Learn more about Constituent
Relationship Management (CRM), Meeting and Agenda Management, Swagit Meeting
Video Livestreaming, and Public Record Requests management with Rock Solid.






RESIDENT-CENTRIC SOFTWARE SOLUTIONS

There’s a shift happening in the way local governments address the needs of
their residents. Across North America, local governments are seeking ways of
structuring their offerings so residents can easily access government services.
We call this an "outside-in" approach. By adopting this strategy, we enable
local governments with best-of-breed solutions for resident engagement,
legislation management, and process and workflow automation without sacrificing
functionality for cost and reliability.

CRM

311 SERVICE REQUESTS

RESIDENT COMMUNICATIONS

MOBILE APP

PUBLIC RECORDS REQUESTS

MEETING & AGENDA

BOARDS AND COMMISSIONS

VIDEO STREAMING


TRUSTED BY LOCAL GOVERNMENTS ACROSS NORTH AMERICA




CAPTURE RESIDENT INTERACTIONS

Local Government who leverage Rock Solid capture residents’ wants, needs, and
interests in an individual CRM record and turn them into actionable insights to
improve both back-office operations and resident engagement.





ACT ON RESIDENT DATA

Unified resident data allow local government to make informed decisions for
their communities by basing decisions for programs, communications, and other
general initiatives on real resident interaction data points from every
department.





> I would definitely recommend Rock Solid. The way the project was managed,
> everything was on time and on task. It was a really great experience compared
> to dealing with some other projects.

Tony Hetu City of Cranbrook, BC


BRIDGE THE ENGAGEMENT GAP IN YOUR COMMUNITY

Rock Solid is local government’s dedicated partner in unifying their systems,
staff, and residents. Are you ready to improve the way your local government
makes decisions and engages the community? Contact us today to learn more.


Contact Us




Rock Solid Technologies helps governments optimize process management through
Microsoft-based software solutions.

 * Our Products
 * Use Cases
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 * careers@rocksolid.com
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