slm501y93viprod.azurewebsites.net
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Submitted URL: http://slm501y93viprod.azurewebsites.net/support/
Effective URL: https://slm501y93viprod.azurewebsites.net/support/
Submission: On July 24 via api from US — Scanned from DE
Effective URL: https://slm501y93viprod.azurewebsites.net/support/
Submission: On July 24 via api from US — Scanned from DE
Form analysis 3 forms found in the DOM
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<button type="submit" class="btn gold">
<span>Sign In</span>
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</form>GET https://salemfive.olbanking.com/smallbusiness/auth-verification
<form action="https://salemfive.olbanking.com/smallbusiness/auth-verification" method="get" data-hs-cf-bound="true">
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<!--</a>
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</div>
</div>
<button type="submit" class="btn gold">
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<option value="Personal Banking" data-f-datainput="">Personal Banking</option>
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<p><span style="font-size: 10pt;"><br>The security and privacy of your information is important to us. When communicating with us via e-mail please do not send any information that is considered confidential or sensitive in nature. If you
need to communicate any personal information (account numbers, social security number, etc.) please call us <a href="tel:800.850.5000">(800) 850-5000</a>.</span></p>
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</form>Text Content
HEADS UP!
You are about to leave SalemFive.com
You are leaving Salem Five's website and going to a third party site. That site
may have a privacy policy different from Salem Five and may provide less
security than this Salem Five site. Salem Five and its affiliates are not
responsible for the products, services, security and content on the third party
website. Do you wish to continue to the third party site?
Continue
Return to Salem Five
HEADS UP!
Products and services in this section are being offered through LPL Financial or
its affiliates
You are leaving the Salem Five Bank portion of this website and going to the
Salem Five Investment Services portion which is separate from Salem Five Bank.
The products and services in this section are being offered through LPL
Financial or its affiliates, which are separate entities from, and not
affiliates of, Salem Five Bank.
Continue Close
Skip to main content
* SECURITY
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* ABOUT US
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* (800) 850-5000
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* Personal
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Download secure browser
WHAT IS A SECURE BROWSER?
Our secure browser is a convenient gateway to applications provided to our
commercial clients. It offers the confidence of layered protection through
secure site access, malware prevention and one-time passcodes delivered via
text.
* Contact Us
* Report Stolen Cards
* Common Topics and FAQs
* Holidays
* Forms
HOW CAN WE
HELP YOU?
We're here to help and ready to listen.
CALL US
(800) 850-5000
PHONE SUPPORT HOURS
Monday-Friday: 8:00 AM - 6:00 PM ET
Saturday: 9:00 AM - 3:00 PM ET
Sunday: 11:00 AM - 3:00 PM ET
LIVE CHAT SUPPORT HOURS
Monday-Friday: 8:00 AM - 6:00 PM ET
Start Live Chat
24-HOUR AUTOMATED TELEPHONE BANKING
* (800) 255-7787
Toll-Free Number
Salem Five Automated Telephone Banking is a convenient, self-service method of
obtaining information or making transactions over the phone. It is available 24
hours a day, 365 days a year using a touch-tone telephone anywhere at any time.
To access Automated Telephone Banking, be sure to have your account number(s)
and Personal Identification Number (PIN) on hand.
If you need to request a PIN or if you've forgotten your PIN, please reach out
to your local Salem Five branch or the Contact Center during regular business
hours at (800) 850-5000 for assistance.
EMAIL US
Fields marked with * are required
*Choose a Topic: Choose a Topic General Support Feedback Accessibility Personal
Banking Online Banking Business Banking Mortgage
*Name
*Email
*Message
Submit
The security and privacy of your information is important to us. When
communicating with us via e-mail please do not send any information that is
considered confidential or sensitive in nature. If you need to communicate any
personal information (account numbers, social security number, etc.) please call
us (800) 850-5000.
LOST OR STOLEN CARDS
(800) 850-5000
Report lost or stolen card during and after regular business hours.
NOTICES OF ERROR OR MORTGAGE LOAN INFORMATION
Requests can be mailed to:
Salem Five
Loan Operations
P.O. Box 840
Salem, MA 01970
COMMON TOPICS
Account Opening
ATM Locator
Making Deposits
Debit & ATM FAQs
FDIC Insurance
Online Banking Enrollment
Get the Mobile Banking App
Make a Loan Payment
Mortgage FAQs
Loan Operations Fee Schedule
FREQUENTLY ASKED QUESTIONS
* What is Salem Five's Routing Number?
Salem Five's routing number is 211370558 and is located at the bottom of your
checks.
* What should I do if I suspect fraud or have questions about fraud prevention?
If you suspect fraud, please call our contact center (800) 850-5000 or email
mail@salemfive.com right away. If you have general questions or want tips and
advice on fraud prevention, visit our Security page.
* Am I able to add a beneficiary to my account?
Yes, you are permitted to add up to 4 beneficiaries (individuals) per deposit
account. To submit a request for the addition of a beneficiary, log into
Online Banking and send us a secure message or step into your local Salem
Five location.
* How can I find the terms of my personal deposit account?
Once logged into Online Banking, select the account and choose the 'Account
Information' link to view your account number and interest rate information.
* How do I request a loan or mortgage payoff amount?
Click here to download the loan payoff request form. Please also review our
Payoff Policies and Procedures.
* Can I make an ATM/Debit Card purchase outside the country?
Whenever you are traveling outside the country, you will need to
notify Customer Support at (800) 850-5000.
* How do I order checks?
You can order or reorder checks by selecting the "Order Checks" link from the
menu for your Checking accounts(s) within Online Banking or by
calling Customer Support at (800) 850-5000.
* What is a SWIFT Code?
A SWIFT code is a code used to identify the country, bank and branch that an
account is registered to. When you send money to a bank account overseas,
you’ll need this code to ensure that your money is going to the right place.
A SWIFT code is sometimes called a BIC (Bank Identifier Code), but they are
exactly the same thing.
Salem Five’s SWIFT Code is: SAVVUS33
* What is Salem Five’s Digital Assistant?
An online tool powered by artificial intelligence that can answer hundreds of
questions you may have. Our Digital Assistant can answer simple questions
such as hours of operation, our routing numbers and where you can find coin
counting machines to more complex questions such as the types of loans we
offer, how to opt into overdraft protection, view statements online and with
mobile banking, apply for a credit card or pay a loan. Of course, if you
prefer to speak to one of our customer service representatives, they are
always at the ready, during normal business hours. Just look for the yellow
bubble on the lower right hand side of our website to access.
HOLIDAY SCHEDULE
All Salem Five office and branch locations will be closed during observed
holidays.
UPCOMING HOLIDAYS
Labor Day
Monday, September 2, 2024
Columbus Day
Monday, October 14, 2024
FORMS
* Get Personal Forms Download Personal banking forms
* Get Business Forms Download Business banking forms
SUPPORT
COMPLAINTS & FEEDBACK
Let us know how we can address your complaint or feedback so we can resolve
it quickly and effectively.
Complaints & Feedback
* Get in touch with us
* Email Us
* (800) 850-5000
* Find a Location
Connect With Us
*
*
*
*
*
* About Salem Five
* Fraud Alerts
* About Us
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* Open an Account
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* View All Rates
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* Learn about our culture, benefits and opportunities.
* Join our team!
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* Security
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* Copyright © 2024 Salem Five
* Salem Five Routing Number: 211370558