URL: https://www.genesys.com/article/10-ways-ai-improves-customer-experience
Submission: On August 10 via api from US

Summary

This website contacted 17 IPs in 5 countries across 16 domains to perform 57 HTTP transactions. The main IP is 2606:4700:10::6816:d98, located in United States and belongs to CLOUDFLARENET, US. The main domain is www.genesys.com.
TLS certificate: Issued by DigiCert SHA2 Secure Server CA on January 27th 2020. Valid for: 2 years.
This is the only time www.genesys.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

Domain Requested by
17 www.genesys.com www.genesys.com
7 epic2-gwe.live.genesys.com www.genesys.com
epic2-core.live.genesys.com
epic2-gwe.live.genesys.com
7 epic2-core.live.genesys.com www.genesys.com
epic2-core.live.genesys.com
7 www.google-analytics.com 3 redirects www.googletagmanager.com
www.google-analytics.com
www.genesys.com
4 www.google.de www.genesys.com
4 www.google.com 4 redirects
4 stats.g.doubleclick.net 4 redirects
2 fonts.gstatic.com
2 news.c8.net.ua www.influ2.com
www.genesys.com
2 tracker.marinsm.com www.googletagmanager.com
www.genesys.com
2 reveal.clearbit.com www.genesys.com
www.googletagmanager.com
1 epic2-core-cobrowse.live.genesys.com epic2-core.live.genesys.com
1 fonts.googleapis.com epic2-core.live.genesys.com
1 altocloudcdn.com epic2-core.live.genesys.com
1 t.mktg.genesys.com www.genesys.com
1 s1260946616.t.eloqua.com 1 redirects
1 www.influ2.com www.genesys.com
1 img04.en25.com www.genesys.com
1 d1htpt0i4k7m8x.cloudfront.net www.genesys.com
1 www.googletagmanager.com www.genesys.com
0 epic2-core-gkcsrv.live.genesys.com Failed epic2-core.live.genesys.com
57 21
Subject Issuer Validity Valid
*.genesys.com
DigiCert SHA2 Secure Server CA
2020-01-27 -
2022-02-16
2 years crt.sh
*.google-analytics.com
GTS CA 1O1
2020-07-15 -
2020-10-07
3 months crt.sh
clearbit.com
Amazon
2019-10-23 -
2020-11-23
a year crt.sh
*.cloudfront.net
DigiCert Global CA G2
2020-05-26 -
2021-04-21
a year crt.sh
*.en25.com
DigiCert SHA2 Secure Server CA
2019-06-21 -
2020-08-19
a year crt.sh
*.marinsm.com
DigiCert SHA2 Secure Server CA
2020-02-24 -
2022-05-25
2 years crt.sh
www.influ2.com
GTS CA 1D2
2020-07-18 -
2020-10-16
3 months crt.sh
www.google.de
GTS CA 1O1
2020-07-15 -
2020-10-07
3 months crt.sh
*.mktg.genesys.com
Go Daddy Secure Certificate Authority - G2
2020-01-31 -
2022-01-31
2 years crt.sh
news.c8.net.ua
GTS CA 1D2
2020-07-19 -
2020-10-17
3 months crt.sh
*.live.genesys.com
DigiCert SHA2 Secure Server CA
2020-05-13 -
2022-08-16
2 years crt.sh
sni.cloudflaressl.com
Cloudflare Inc ECC CA-3
2020-08-06 -
2021-08-06
a year crt.sh
upload.video.google.com
GTS CA 1O1
2020-07-15 -
2020-10-07
3 months crt.sh
*.gstatic.com
GTS CA 1O1
2020-07-15 -
2020-10-07
3 months crt.sh

This page contains 1 frames:

Primary Page: https://www.genesys.com/article/10-ways-ai-improves-customer-experience
Frame ID: C3A3038319FCB3D9097528D1AC2A2EFA
Requests: 61 HTTP requests in this frame

Screenshot


Detected technologies

Overall confidence: 100%
Detected patterns
  • headers server /^cloudflare$/i

Page Statistics

57
Requests

96 %
HTTPS

58 %
IPv6

16
Domains

21
Subdomains

17
IPs

5
Countries

1622 kB
Transfer

4957 kB
Size

8
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 27
  • https://stats.g.doubleclick.net/r/collect?t=dc&aip=1&_r=3&v=1&_v=j83&tid=UA-3562190-1&cid=244211715.1597075380&jid=1122922642&gjid=164580369&_gid=90526541.1597075380&_u=aHDAgEADQ~&z=1197336856 HTTP 302
  • https://www.google.com/ads/ga-audiences?v=1&aip=1&t=sr&_r=4&tid=UA-3562190-1&cid=244211715.1597075380&jid=1122922642&_v=j83&z=1197336856 HTTP 302
  • https://www.google.de/ads/ga-audiences?v=1&aip=1&t=sr&_r=4&tid=UA-3562190-1&cid=244211715.1597075380&jid=1122922642&_v=j83&z=1197336856&slf_rd=1&random=1774685175
Request Chain 28
  • https://www.google-analytics.com/r/collect?v=1&_v=j83&a=905628796&t=event&ni=1&_s=1&dl=https%3A%2F%2Fwww.genesys.com%2Farticle%2F10-ways-ai-improves-customer-experience&dr=%2F&dp=%2Farticle%2F10-ways-ai-improves-customer-experience&ul=en-us&de=UTF-8&dt=10%20ways%20AI%20improves%20customer%20experience%20%7C%20Genesys&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=gdpr&ea=GDPR%20Consent&_u=aHDAAEADQ~&jid=2080008810&gjid=2146346886&cid=244211715.1597075380&tid=UA-3562190-1&_gid=90526541.1597075380&_r=1&gtm=2wg7v1PJ8M77&cd21=en&cd26=(unknown)&cd27=(unknown)&cd29=1597075379481.jxjiq2lb&cd45=Mozilla%2F5.0%20(Macintosh%3B%20Intel%20Mac%20OS%20X%2010_14_5)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F83.0.4103.61%20Safari%2F537.36&cd65=Genesys&cd66=WordPress%205.4.2&cd69=(not%20blog)&cd70=(Non-Company)&cd71=(Non-Company)&cd72=(Non-Company)&cd73=(Non-Company)&cd74=(Non-Company)&cd75=(Non-Company)&cd76=(Non-Company)&cd77=(Non-Company)&cd78=(Non-Company)&cd79=(Non-Company)&cd80=(Non-Company)&cd81=(Non-Company)&cd83=(Non-Company)&cd90=article&cd91=286102&cd92=1597075379482&z=1568718921 HTTP 302
  • https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-3562190-1&cid=244211715.1597075380&jid=2080008810&_gid=90526541.1597075380&gjid=2146346886&_v=j83&z=1568718921 HTTP 302
  • https://www.google.com/ads/ga-audiences?v=1&aip=1&t=sr&_r=4&tid=UA-3562190-1&cid=244211715.1597075380&jid=2080008810&_v=j83&z=1568718921 HTTP 302
  • https://www.google.de/ads/ga-audiences?v=1&aip=1&t=sr&_r=4&tid=UA-3562190-1&cid=244211715.1597075380&jid=2080008810&_v=j83&z=1568718921&slf_rd=1&random=3287567951
Request Chain 29
  • https://s1260946616.t.eloqua.com/visitor/v200/svrGP?pps=3&siteid=1260946616&ref2=elqNone&tzo=-60&ms=665&optin=disabled&firstPartyCookieDomain=t.mktg.genesys.com HTTP 302
  • https://t.mktg.genesys.com/visitor/v200/svrGP.aspx?pps=3&siteid=1260946616&ref2=elqNone&tzo=-60&ms=665&optin=disabled&elq1pcGUID=D74525A571124CD0AE46B5655F702FF6
Request Chain 45
  • https://www.google-analytics.com/r/collect?v=1&_v=j83&a=905628796&t=event&ni=1&_s=1&dl=https%3A%2F%2Fwww.genesys.com%2Farticle%2F10-ways-ai-improves-customer-experience&dr=%2F&dp=%2Farticle%2F10-ways-ai-improves-customer-experience&ul=en-us&de=UTF-8&dt=10%20ways%20AI%20improves%20customer%20experience%20%7C%20Genesys&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=cxwidget_action&ea=Widget%20Loaded&el=https%3A%2F%2Fwww.genesys.com%2Farticle%2F10-ways-ai-improves-customer-experience&_u=aHjAAEADQ~&jid=1654323683&gjid=28817625&cid=244211715.1597075380&tid=UA-3562190-1&_gid=19231193.1597075388&_r=1&gtm=2wg7v1PJ8M77&cd21=en&cd23=1024px%20or%20greater&cd24=landscape&cd26=(unknown)&cd27=(unknown)&cd29=1597075387550.f9rty0q&cd34=244211715.1597075380&cd45=Mozilla%2F5.0%20(Macintosh%3B%20Intel%20Mac%20OS%20X%2010_14_5)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F83.0.4103.61%20Safari%2F537.36&cd65=Genesys&cd66=WordPress%205.4.2&cd69=(not%20blog)&cd70=(Non-Company)&cd71=(Non-Company)&cd72=(Non-Company)&cd73=(Non-Company)&cd74=(Non-Company)&cd75=(Non-Company)&cd76=(Non-Company)&cd77=(Non-Company)&cd78=(Non-Company)&cd79=(Non-Company)&cd80=(Non-Company)&cd81=(Non-Company)&cd83=(Non-Company)&cd90=article&cd91=286102&cd92=1597075387551&cd85=Widget%20Loaded&z=1230915688 HTTP 302
  • https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-3562190-1&cid=244211715.1597075380&jid=1654323683&_gid=19231193.1597075388&gjid=28817625&_v=j83&z=1230915688 HTTP 302
  • https://www.google.com/ads/ga-audiences?v=1&aip=1&t=sr&_r=4&tid=UA-3562190-1&cid=244211715.1597075380&jid=1654323683&_v=j83&z=1230915688 HTTP 302
  • https://www.google.de/ads/ga-audiences?v=1&aip=1&t=sr&_r=4&tid=UA-3562190-1&cid=244211715.1597075380&jid=1654323683&_v=j83&z=1230915688&slf_rd=1&random=1635998435
Request Chain 58
  • https://www.google-analytics.com/r/collect?v=1&_v=j83&a=905628796&t=event&ni=1&_s=1&dl=https%3A%2F%2Fwww.genesys.com%2Farticle%2F10-ways-ai-improves-customer-experience&dr=%2F&dp=%2Farticle%2F10-ways-ai-improves-customer-experience&ul=en-us&de=UTF-8&dt=10%20ways%20AI%20improves%20customer%20experience%20%7C%20Genesys&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Clearbit&ea=Reveal%20Data&el=API%20Call%20Success&_u=aHjAAEADQ~&jid=438026845&gjid=702324359&cid=244211715.1597075380&tid=UA-3562190-1&_gid=2013493550.1597075391&_r=1&gtm=2wg7v1PJ8M77&cd21=en&cd23=1024px%20or%20greater&cd24=landscape&cd26=(unknown)&cd27=(unknown)&cd29=1597075391212.nbsk22ss&cd34=244211715.1597075380&cd45=Mozilla%2F5.0%20(Macintosh%3B%20Intel%20Mac%20OS%20X%2010_14_5)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F83.0.4103.61%20Safari%2F537.36&cd65=Genesys&cd66=WordPress%205.4.2&cd69=(not%20blog)&cd70=company&cd71=SoftwareMill&cd72=softwaremill.pl&cd73=Internet%20Software%20%26%20Services&cd74=Internet%20Software%20%26%20Services&cd75=11-50&cd76=%241M-%2410M&cd77=260264&cd79=Lesser%20Poland%20Voivodeship&cd80=Poland&cd81=48&cd83=google_apps%2Ctwitter_button%2Caws_route_53%2Cgoogle_tag_manager%2Cfacebook_advertiser%2Cgoogle_analytics%2Capache_tomcat%2Catlassian_jira%2Csalesforce%2Capache_kafka%2Capache_cassandra%2Cibm_websphere%2Capache_spark%2Cmongodb%2Coracle_weblogic%2Capache_hadoop%2Ccouchdb%2Cpostgresql%2Cmysql%2Coracle_hyperion&cd90=article&cd91=286102&cd92=1597075391213&z=1111200178 HTTP 302
  • https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-3562190-1&cid=244211715.1597075380&jid=438026845&_gid=2013493550.1597075391&gjid=702324359&_v=j83&z=1111200178 HTTP 302
  • https://www.google.com/ads/ga-audiences?v=1&aip=1&t=sr&_r=4&tid=UA-3562190-1&cid=244211715.1597075380&jid=438026845&_v=j83&z=1111200178 HTTP 302
  • https://www.google.de/ads/ga-audiences?v=1&aip=1&t=sr&_r=4&tid=UA-3562190-1&cid=244211715.1597075380&jid=438026845&_v=j83&z=1111200178&slf_rd=1&random=569505035

57 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request 10-ways-ai-improves-customer-experience
www.genesys.com/article/
2 MB
343 KB
Document
General
Full URL
https://www.genesys.com/article/10-ways-ai-improves-customer-experience
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:10::6816:d98 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
3d8ae612db5b4fbb5ddfbc59af0f6eaafb6d73c117f42cbcd3086410a5dea662
Security Headers
Name Value
Content-Security-Policy default-src * 'unsafe-inline' 'unsafe-eval' data: blob
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

:method
GET
:authority
www.genesys.com
:scheme
https
:path
/article/10-ways-ai-improves-customer-experience
pragma
no-cache
cache-control
no-cache
upgrade-insecure-requests
1
user-agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
sec-fetch-site
none
sec-fetch-mode
navigate
sec-fetch-user
?1
sec-fetch-dest
document
accept-encoding
gzip, deflate, br
accept-language
en-US
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

status
200
date
Mon, 10 Aug 2020 16:02:58 GMT
content-type
text/html
set-cookie
__cfduid=d356dcad6f0f22c6aa658d7c8a891ee1e1597075377; expires=Wed, 09-Sep-20 16:02:57 GMT; path=/; domain=.genesys.com; HttpOnly; SameSite=Lax
last-modified
Mon, 10 Aug 2020 07:35:50 GMT
vary
Accept-Encoding, Cookie
cache-control
no-cache, no-store, must-revalidate
x-rocket-nginx-serving-static
Yes
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
content-security-policy
default-src * 'unsafe-inline' 'unsafe-eval' data: blob
referrer-policy
no-referrer-when-downgrade
feature-policy
geolocation self;unsized-media none;oversized-images none;
cf-cache-status
DYNAMIC
cf-request-id
047ab567170000bf0a6098a200000001
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
server
cloudflare
cf-ray
5c0af1b82957bf0a-FRA
content-encoding
br
fontawesome-webfont.woff2
www.genesys.com/wp-content/themes/genesys2018/fonts/
75 KB
76 KB
Font
General
Full URL
https://www.genesys.com/wp-content/themes/genesys2018/fonts/fontawesome-webfont.woff2
Requested by
Host: www.genesys.com
URL: https://www.genesys.com/article/10-ways-ai-improves-customer-experience
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:10::6816:d98 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
2adefcbc041e7d18fcf2d417879dc5a09997aa64d675b7a3c4b6ce33da13f3fe

Request headers

User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Referer
https://www.genesys.com/article/10-ways-ai-improves-customer-experience
Origin
https://www.genesys.com

Response headers

date
Mon, 10 Aug 2020 16:02:59 GMT
cf-cache-status
HIT
age
1722167
status
200
content-length
77160
cf-request-id
047ab56c240000bf0a609da200000001
pragma
public
last-modified
Tue, 12 May 2020 20:11:11 GMT
server
cloudflare
etag
"5ebb02df-12d68"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
application/octet-stream
cache-control
max-age=12622780800, public must-revalidate
accept-ranges
bytes
cf-ray
5c0af1c03818bf0a-FRA
expires
Tue, 21 Jul 2420 17:40:12 GMT
roboto-v20-latin-100.woff2
www.genesys.com/wp-content/themes/genesys2018/fonts/
15 KB
16 KB
Font
General
Full URL
https://www.genesys.com/wp-content/themes/genesys2018/fonts/roboto-v20-latin-100.woff2
Requested by
Host: www.genesys.com
URL: https://www.genesys.com/article/10-ways-ai-improves-customer-experience
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:10::6816:d98 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
12823d585605238121554aff8bb060a235dc36f37efd9fb1e7e6ea1a9622bc35

Request headers

User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Referer
https://www.genesys.com/article/10-ways-ai-improves-customer-experience
Origin
https://www.genesys.com

Response headers

date
Mon, 10 Aug 2020 16:02:59 GMT
cf-cache-status
HIT
age
1722167
status
200
content-length
15808
cf-request-id
047ab56c240000bf0a609db200000001
pragma
public
last-modified
Tue, 12 May 2020 20:11:12 GMT
server
cloudflare
etag
"5ebb02e0-3dc0"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
application/octet-stream
cache-control
max-age=12622780800, public must-revalidate
accept-ranges
bytes
cf-ray
5c0af1c03819bf0a-FRA
expires
Tue, 21 Jul 2420 17:40:12 GMT
roboto-v20-latin-300.woff2
www.genesys.com/wp-content/themes/genesys2018/fonts/
15 KB
16 KB
Font
General
Full URL
https://www.genesys.com/wp-content/themes/genesys2018/fonts/roboto-v20-latin-300.woff2
Requested by
Host: www.genesys.com
URL: https://www.genesys.com/article/10-ways-ai-improves-customer-experience
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:10::6816:d98 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
29f6da0a8c21c5681511bb9b08663d3fd2c5d09c9bd8054ec354c563b8c8b7c1

Request headers

User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Referer
https://www.genesys.com/article/10-ways-ai-improves-customer-experience
Origin
https://www.genesys.com

Response headers

date
Mon, 10 Aug 2020 16:02:59 GMT
cf-cache-status
HIT
age
1623536
status
200
content-length
15784
cf-request-id
047ab56c240000bf0a609dc200000001
pragma
public
last-modified
Tue, 12 May 2020 20:11:13 GMT
server
cloudflare
etag
"5ebb02e1-3da8"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
application/octet-stream
cache-control
max-age=12622780800, public must-revalidate
accept-ranges
bytes
cf-ray
5c0af1c0381abf0a-FRA
expires
Wed, 22 Jul 2420 21:04:03 GMT
roboto-v20-latin-700.woff2
www.genesys.com/wp-content/themes/genesys2018/fonts/
15 KB
16 KB
Font
General
Full URL
https://www.genesys.com/wp-content/themes/genesys2018/fonts/roboto-v20-latin-700.woff2
Requested by
Host: www.genesys.com
URL: https://www.genesys.com/article/10-ways-ai-improves-customer-experience
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:10::6816:d98 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
b4d07892cde715d50bb69c1982df496385d1dfd8f9d1867c31f19a3c8634cfae

Request headers

User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Referer
https://www.genesys.com/article/10-ways-ai-improves-customer-experience
Origin
https://www.genesys.com

Response headers

date
Mon, 10 Aug 2020 16:02:59 GMT
cf-cache-status
HIT
age
1722167
status
200
content-length
15816
cf-request-id
047ab56c250000bf0a609dd200000001
pragma
public
last-modified
Tue, 12 May 2020 20:11:14 GMT
server
cloudflare
etag
"5ebb02e2-3dc8"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
application/octet-stream
cache-control
max-age=12622780800, public must-revalidate
accept-ranges
bytes
cf-ray
5c0af1c0381bbf0a-FRA
expires
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h3-29=":443"; ma=2592000,h3-27=":443"; ma=2592000,h3-T050=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT

Redirect headers

pragma
no-cache
date
Mon, 10 Aug 2020 16:03:11 GMT
x-content-type-options
nosniff
server
cafe
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
status
302
content-type
text/html; charset=UTF-8
location
https://www.google.de/ads/ga-audiences?v=1&aip=1&t=sr&_r=4&tid=UA-3562190-1&cid=244211715.1597075380&jid=438026845&_v=j83&z=1111200178&slf_rd=1&random=569505035
cache-control
no-cache, no-store, must-revalidate
timing-allow-origin
*
alt-svc
h3-29=":443"; ma=2592000,h3-27=":443"; ma=2592000,h3-T050=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
0
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
www.google-analytics.com/
35 B
103 B
Image
General
Full URL
https://www.google-analytics.com/collect?v=1&_v=j83&a=905628796&t=event&ni=1&_s=1&dl=https%3A%2F%2Fwww.genesys.com%2Farticle%2F10-ways-ai-improves-customer-experience&dr=%2F&dp=%2Farticle%2F10-ways-ai-improves-customer-experience&ul=en-us&de=UTF-8&dt=10%20ways%20AI%20improves%20customer%20experience%20%7C%20Genesys&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Content%20Offer&ea=Displayed&el=(false)%20-%20Page%3A(%2Farticle%2F10-ways-ai-improves-customer-experience)%20-%20ID%3A(none)&_u=aHjAAEADQ~&jid=&gjid=&cid=244211715.1597075380&tid=UA-3562190-1&_gid=2013493550.1597075391&gtm=2wg7v1PJ8M77&cd21=en&cd23=1024px%20or%20greater&cd24=landscape&cd26=(unknown)&cd27=(unknown)&cd29=1597075391248.y99ubcm&cd34=244211715.1597075380&cd45=Mozilla%2F5.0%20(Macintosh%3B%20Intel%20Mac%20OS%20X%2010_14_5)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F83.0.4103.61%20Safari%2F537.36&cd65=Genesys&cd66=WordPress%205.4.2&cd69=(not%20blog)&cd70=company&cd71=SoftwareMill&cd72=softwaremill.pl&cd73=Internet%20Software%20%26%20Services&cd74=Internet%20Software%20%26%20Services&cd75=11-50&cd76=%241M-%2410M&cd77=260264&cd79=Lesser%20Poland%20Voivodeship&cd80=Poland&cd81=48&cd83=google_apps%2Ctwitter_button%2Caws_route_53%2Cgoogle_tag_manager%2Cfacebook_advertiser%2Cgoogle_analytics%2Capache_tomcat%2Catlassian_jira%2Csalesforce%2Capache_kafka%2Capache_cassandra%2Cibm_websphere%2Capache_spark%2Cmongodb%2Coracle_weblogic%2Capache_hadoop%2Ccouchdb%2Cpostgresql%2Cmysql%2Coracle_hyperion&cd90=article&cd91=286102&cd92=1597075391248&z=1282326076
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:816::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://www.genesys.com/article/10-ways-ai-improves-customer-experience
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

pragma
no-cache
date
Sat, 08 Aug 2020 07:21:43 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
age
204088
status
200
content-type
image/gif
access-control-allow-origin
*
cache-control
no-cache, no-store, must-revalidate
alt-svc
h3-29=":443"; ma=2592000,h3-27=":443"; ma=2592000,h3-T050=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
35
expires
Mon, 01 Jan 1990 00:00:00 GMT

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
epic2-core-gkcsrv.live.genesys.com
URL
https://epic2-core-gkcsrv.live.genesys.com/gks-server/v1/config/v2/kbs/
Domain
epic2-core-gkcsrv.live.genesys.com
URL
https://epic2-core-gkcsrv.live.genesys.com/gks-server/v1/health/v2/ping

Verdicts & Comments Add Verdict or Comment

233 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| dataLayer undefined| $ function| jQuery object| wpml_cookies object| loadmore_params object| picturefillCFG function| picturefill object| lazySizes object| mfn function| EvEmitter function| imagesLoaded function| jQueryBridget function| getSize function| matchesSelector object| fizzyUIUtils function| Outlayer function| Isotope function| Masonry object| NiceScroll object| StickySidebar function| Waypoint object| _elqQ object| wp_var function| getCookie function| makeCookie function| destroyCookies function| ga_dl function| animateElement function| randomClass function| animateOnce function| animateInfinite function| animateEnd string| triggerClasses object| classesArray number| classAmount object| jQuery112407681799560880247 object| megamenu object| google_tag_manager function| postscribe string| GoogleAnalyticsObject function| ga function| addContentOfferCSStoHead function| buildHTML function| checkCookie function| clickInteraction function| consolelog function| contentOfferHistory function| createCookie function| createCookieVal function| displayContentOffer function| displayTracking function| elementValidation function| hexValidation function| jsonValidation function| parseTargetRegion function| queryToObject function| removeTrailingEqual function| stringToObject function| updateCookie function| updateObject function| updateCookieCore function| urlValidation function| parseQueryStr function| personalize function| checkAndInitPersonalization function| show_ib object| lazyLoadOptions function| LazyLoad object| images boolean| is_image object| iframes boolean| is_iframe object| rocket_lazy function| lazyLoadThumb function| lazyLoadYoutubeIframe number| g_offset_count number| g_ppp object| google_tag_data object| _mTrack number| x object| influ2SCR object| gaplugins object| gaGlobal object| gaData object| google_optimize object| elqCookieValue object| _elq function| _apEngage object| gen_cb boolean| _ET_initialized function| checkCMSreveal boolean| gdpr number| revealTimer string| m object| data object| SJ object| _sj boolean| enableTestMode boolean| enableCache boolean| forceHttps boolean| CX_WIDGET_ENABLED boolean| CX_WIDGET_DEBUG boolean| isDebug boolean| _acDisabled boolean| _mktoDisabled string| _acId object| _genesys_gdpr object| widgetCX object| queryParams undefined| hash object| _genesys_skill object| _genesys_agent object| _genesys_callflow object| _genesys_log undefined| _start_chat undefined| cf_session string| proactiveReason boolean| _isPureCloud boolean| isReactiveChat boolean| unGateReactiveChat boolean| prefillFormFromMarketo object| oGweJsPlugin string| _demoHost string| gweBaseUrl string| gaapBaseUrl string| cobrowseBaseUrl string| vidyoBaseUrl string| gkcBaseUrl boolean| staticChat boolean| proactiveChat boolean| showCobrowse boolean| enableCobrowseInChat boolean| chat2Video boolean| enableCxWidget boolean| enableSendMessage boolean| enableCallback boolean| enableChat boolean| enableCallUs boolean| useNginx boolean| disableWebSockets boolean| enableCheckGDemoEmail boolean| enableWidgetGKC boolean| enableSpeechstormPlugin string| callUsNumber string| callUsCountry boolean| enableCheckVidyo string| tmConfigType string| finalLangCode object| _gt string| widgetCssUrl string| widgetJsUrl string| GaapJsUrl undefined| _cxwMarketoData boolean| enableGDemoCallbackProxy string| callflowBaseUrl object| aCxwCountries string| CXW_THEME boolean| CXW_ENABLED boolean| CXW_MESSAGE_BTN boolean| CXW_CHAT_BTN boolean| cx_converter string| cx_contact_email object| _genesys_nginx undefined| q function| consoleLog function| setDocumentLanguageCode function| prefillRegistrationForm function| createEpicCookie function| readEpicCookie function| eraseEpicCookie function| getLiveMarketoData function| normalizeMkto function| requestMarketo function| requestPacingInfo function| isPureCloudPage function| isUngatedMode function| isPageValidForReactiveChat function| addMarketoData function| formatVisitorProfile function| whenDefined function| showWidgetSideBarWithChannels function| initGenesysEpicChat function| CF_setNode function| CF_resetServer function| openLiveAssistance function| proactivePEChatInvite function| inviteToChatIfAvailable object| _mkto_trk boolean| pageNotFound object| _epic_version string| altocloud-sdk.js function| ac function| cx_test function| widget_firechat function| widget_init function| widget_minify function| widget_open function| widget_close function| widget_resize function| CXWidgetTracking function| ga_dataLayer_push number| cx_agent boolean| $cxw_debug boolean| chat_enabled function| altcldjsonp object| __core-js_shared__ object| core object| _rollbarPayloadQueue object| _globalRollbarOptions object| _rollbarWrappedError function| RollbarNotifier boolean| ldrs_online string| chat_history number| $height object| cxw_i18n function| loadcss object| link object| _genesys object| _mkto_rec object| _mkto_rec_test boolean| cook object| dl undefined| key undefined| filterHistory object| uData function| webpackHotUpdate object| CXBus function| setImmediate function| clearImmediate object| jQuery111003804991716066184 object| __genesys_cobrowse_masterApp__ object| jQuery112408016142515834388 boolean| _widgets_ready

8 Cookies

Domain/Path Name / Value
.genesys.com/ Name: _msuuid_e1ghxj7rooe50q
Value: F26090F6-43AB-480F-9810-100C6A642EE3
.genesys.com/ Name: _gat_UA-3562190-1
Value: 1
.genesys.com/ Name: _dc_gtm_UA-3562190-1
Value: 1
.genesys.com/ Name: _gid
Value: GA1.2.90526541.1597075380
.genesys.com/ Name: _ga
Value: GA1.2.244211715.1597075380
.genesys.com/ Name: _gcl_au
Value: 1.1.1621310562.1597075380
www.genesys.com/ Name: wp-wpml_current_language
Value: en
.genesys.com/ Name: __cfduid
Value: d356dcad6f0f22c6aa658d7c8a891ee1e1597075377

1 Console Messages

Source Level URL
Text
console-api log URL: https://d1htpt0i4k7m8x.cloudfront.net/js/engagementTimer.minified.js(Line 1)
Message:
Engagement Timer Version Number: 3.0

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Content-Security-Policy default-src * 'unsafe-inline' 'unsafe-eval' data: blob
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

altocloudcdn.com
d1htpt0i4k7m8x.cloudfront.net
epic2-core-cobrowse.live.genesys.com
epic2-core-gkcsrv.live.genesys.com
epic2-core.live.genesys.com
epic2-gwe.live.genesys.com
fonts.googleapis.com
fonts.gstatic.com
img04.en25.com
news.c8.net.ua
reveal.clearbit.com
s1260946616.t.eloqua.com
stats.g.doubleclick.net
t.mktg.genesys.com
tracker.marinsm.com
www.genesys.com
www.google-analytics.com
www.google.com
www.google.de
www.googletagmanager.com
www.influ2.com
epic2-core-gkcsrv.live.genesys.com
13.226.155.110
13.226.156.175
142.0.160.53
142.0.160.57
2001:4860:4802:36::15
216.38.144.131
216.38.144.134
2606:4700:10::6816:d98
2606:4700:3032::ac43:b9e4
2a00:1450:4001:800::2003
2a00:1450:4001:816::200e
2a00:1450:4001:818::2013
2a00:1450:4001:819::200a
2a00:1450:4001:81c::2004
2a00:1450:4001:81d::2003
2a00:1450:4001:821::2008
2a00:1450:400c:c00::9a
52.56.140.31
95.100.78.166
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29f6da0a8c21c5681511bb9b08663d3fd2c5d09c9bd8054ec354c563b8c8b7c1
2adefcbc041e7d18fcf2d417879dc5a09997aa64d675b7a3c4b6ce33da13f3fe
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d96077bae1fc848d53316650eb7bbcaadac5f7376de3e710c739c6c0eb9019c3
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