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Text Content

I’m a CIO, IT Executive and Innovator


JOE LOCANDRO


MY STORY

EXPERIENCED, GLOBAL, DIGITAL TRANSFORMATION EXECUTIVE. IMPLEMENTING DISRUPTIVE
TECHNOLOGY & INNOVATION NATION-WIDE AND GLOBALLY.

I bring a wealth of knowledge gathered through over 25 years of experience to
successful digital transformations, innovations, and technology strategies. As a
Chief Information Officer and IT executive, I have advanced strategic thought
leadership in technology development and initiatives with driven business
outcomes around the world.



I have led the change as CIO in various industries and environments
internationally, particularly throughout Mainland China, the Asia Pacific, and
the Middle East. I have been recognized with CIO and innovation awards,
including Hong Kong CIO of the Year, Computerworld CIO of the Year, IDC Asia
Innovation Award, MIS Asia Best IT Governance, and more.

My innovative approach and in-depth experience is used to solve complex problems
for various industries including energy, air travel, building and construction,
entertainment, and oil. In each case, I have transformed the companies I have
worked with, succeeding in improving their efficiency and responsiveness, and
building the culture for long-lasting results.

My knowledge and experience is much sought after by government, industry, and
university IT advisory boards. I have also served as a Board Member and Council
Member of Société Internationale de Télécommunications Aéronautiques (SITA) and
completed the Australian Institute of Directors course. I am also a member of
the Australian Institute of Directors.

My experience is backed by extensive tertiary education. I received my
Bachelor’s Degree in Economics and Commerce from the University of Melbourne,
and a Graduate Diploma in Marketing from Monash University. In addition to this,
I graduated from Stanford University Graduate School of Business in Strategic
Application of Information Technology.




CASE STUDIES

Increasing efficiency, scalability and business capability. Making innovative
moves in disruptive technology. Joe’s media features include:

“Discovering tomorrow’s Technology landscape” A futurist perspective
“Discovering tomorrow’s Technology landscape” A futurist perspective
Urs Hölzle Google Fellow and Joe Locandro CIO chat about AI
Urs Hölzle Google Fellow and Joe Locandro CIO chat about AI
Blueprint to Digitally Transform
Blueprint to Digitally Transform
Getting Ready for the Next Energy Revolution
Getting Ready for the Next Energy Revolution
AI Infused Energy Transformation
AI Infused Energy Transformation
Airborne Analytics
Airborne Analytics
Innovation & Customer Experience
Innovation & Customer Experience
Digitally Enhancing the Market Experience
Digitally Enhancing the Market Experience
Creating an Innovation Culture and Platform
Creating an Innovation Culture and Platform
Cybersecurity Challenges of a Hybrid Workforce
Cybersecurity Challenges of a Hybrid Workforce
AEMO-Digital Twin
AEMO-Digital Twin
Technology Underpins the Operations of Airlines
Technology Underpins the Operations of Airlines
Global IT Innovations for Economic Benefit
Global IT Innovations for Economic Benefit
The Rise in Importance of Digital Customer Experience
The Rise in Importance of Digital Customer Experience
AEMO Tackles Big Data
AEMO Tackles Big Data
CLP Group Powers up in Memory Computing
CLP Group Powers up in Memory Computing


EXPERIENCE

Joe Locandro is a seasoned executive with diverse experience in technology and
digital transformations.

2022 - PRESENT

Fletcher Building
Chief Information Officer

Joe Locandro is a visionary leader who is driving the digital transformation of
the Fletcher Group.



Watch this video on YouTube


With his extensive industry experience and digital expertise, Joe is leading the
transformation of the construction, manufacturing, and material distribution
industry. He leads a team committed to consolidating dozens of disparate company
systems into a sophisticated, cloud-based B2B e-commerce system leveraging the
latest data and analytics technologies, including AI. These integrated digital
platforms will optimize operational efficiency and unlock new opportunities for
growth.

The Trans-Tasman ERP he’s implementing will provide unparalleled insights into
the supply chain and customer integration. The result of which will be a unified
solution architecture that streamlines pricing information and replaces the
outdated backbone with a fully integrated system.

His forward-thinking approach to technology and innovation is driving the
advanced business analytics, predictive AI algorithms, and machine learning
capabilities enabling businesses to make smarter and faster decisions.

2018 – 2021

Australian Energy Market Operator
Chief Digital & Business Transformation Officer

In his impactful role, Joe Locandro collaborated closely with the CEO and Board
to design and execute Multi-year Digital Strategy and Transformation Programs,
which delivered remarkable results. His initiatives led to significant cost
savings, with unit and operational costs slashed by 12-25%. By increasing the
provision speed of technology, he also managed to reduce the time-to-market by
12-80%.

Locandro’s innovative thinking extended beyond just cost and time efficiencies.
He spearheaded a revolution in the Australian National Energy Grid Simulator
(Digital Twin), achieving a groundbreaking 98% reduction in real-time simulation
speed. This breakthrough bolstered the national grid operator’s ability to
respond to critical events, safeguarding a reliable power supply for the nation.

Moreover, Locandro’s programs prioritized streamlining grid certification
processing, resulting in a staggering 95% reduction in the time it took from
months to just days. Additionally, he successfully implemented a new Data
Platform that enabled advanced analysis of big data and transactional systems.
This implementation led to a remarkable 77% reduction in the time it took to
deliver long-term forecasting scenarios.

Furthermore, Locandro’s transformative efforts extended to the realm of employee
engagement. His People Culture Transformation Programme yielded an impressive
18% increase in employee engagement over a three-year period. Through his
digital transformation initiatives, Locandro succeeded in fostering a more
efficient, effective, and engaged workforce.



2016 – 2018

Emirates
Vice President Business Technology Services

In his role as an IT Executive at Emirates, Joe Locandro spearheaded the
development of comprehensive IT roadmaps and strategies for the airline’s
critical business units, delivering impressive results.

His initiatives led to a remarkable 23% reduction in IT spend, while
simultaneously improving effectiveness, streamlining operations, and enhancing
the overall customer experience. Locandro’s strategic vision also played a key
role in achieving a greater online booking share, solidifying Emirates’ position
as a leader in the airline industry.

Furthermore, through his expertise in optimizing and consolidating business
technology portfolios, Locandro successfully reduced operational IT costs by 9%.
Importantly, these cost-saving measures were implemented without compromising
the quality of services provided. In fact, Locandro was able to enhance
operational efficiency while maintaining the airline’s high standards of
service.

Overall, Joe Locandro’s contributions to Emirates’ IT strategy were instrumental
in creating a leaner and more effective IT infrastructure. The improvements
resulting from his efforts significantly enhanced the airline’s operations,
increased revenue, and ultimately strengthened its position in the market.

Locandro’s strategic leadership and expertise in IT played a vital role in
driving Emirates’ success in the dynamic and competitive airline industry.





2012 – 2016

Cathay Pacific Airways
Executive Director IT – CIO

In his leadership role, Joe Locandro played a pivotal role in driving the
development of agile development and organizational changes, leading to a series
of impressive achievements for Cathay Pacific.

Under Locandro’s guidance, the focus on streamlining operations resulted in a
notable 20% reduction in online services delivery costs, while simultaneously
enhancing the customer experience by speeding up delivery times by 25%.
Additionally, his strategic initiatives successfully reduced employee churn by
30%, fostering a more stable and engaged workforce.


Locandro’s commitment to innovation was exemplified by the establishment of the
Cathay Pacific Innovation Centre. This dedicated center focused on exploring new
and emerging technologies to enhance the airline’s operations. Through this
initiative, Locandro and his team developed an “electronic flight bag” and other
applications that increased pilot productivity, reduced manual maintenance
costs, and improved overall efficiency.

 Furthermore, Locandro’s leadership spearheaded the redesign of the Cathay
website, resulting in a more intuitive and user-friendly platform. By employing
advanced customer targeting and analytics, his team achieved a remarkable 15%
increase in sales. Additionally, improved analytics contributed to an impressive
US$13 million annual reduction in fuel costs.

 Demonstrating a commitment to efficiency and cost reduction, Locandro initiated
the creation of a virtual global call centre network. This innovative approach
allowed for follow-the-sun operations with 60% fewer call centres, leading to
enhanced customer service and streamlined operations. Additionally, his
establishment of an internal tiger team significantly reduced the time and cost
of opening and closing new passenger and cargo ports by 30% and 50%,
respectively.

Overall, Joe Locandro’s leadership was instrumental in driving a comprehensive
digital transformation program at Cathay Pacific. His strategic initiatives
resulted in a leaner and more agile organization, delivering better value for
customers while effectively reducing costs and increasing revenue. Locandro’s
visionary approach and dedication to driving digital transformation have
positioned Cathay Pacific for continued success in a rapidly evolving industry.



2004 - 2012

CLP (China Light & Power)
Director Group IT - CIO


In his role as a strategic CIO at CLP Group, Joe Locandro spearheaded the
development and implementation of 3-year strategic IT plans for CLP Group, CLP
Asia, and CLP Hong Kong, with a focus on driving growth through M&A activities
and aligning new business development plans.



Under Locandro’s strategic leadership, the implemented plans delivered
impressive results. One notable achievement was the realization of a 20% savings
in total Group IT spend through standardization, leading to improved efficiency
and reduced costs. Additionally, Locandro’s efforts enabled a 15% faster M&A IT
integration, allowing CLP Group to accelerate its growth plans while maintaining
operational excellence.

Furthermore, Locandro’s optimization strategies targeted CLP Group’s IT
infrastructure, successfully reducing the Asset/Opex ratio from 10% to 4%. By
leveraging a range of infrastructure renewal strategies, his team achieved a
remarkable 25% reduction in long-term operating costs while enhancing business
capability in the medium term.

In parallel, Locandro’s customer engagement initiatives yielded significant
results. By implementing a CRM system, e-channel website, and field force
automation, CLP Group improved customer engagement and raised brand awareness.
These efforts resulted in improved customer satisfaction, increased engagement
levels, and enhanced brand recognition for CLP.

Overall, Joe Locandro’s leadership and strategic technology expertise were
instrumental in driving substantial growth and transformational change at CLP
Group. His initiatives not only enhanced operational efficiency and reduced
costs but also significantly improved customer engagement, positioning CLP Group
as a leader in the energy sector. Locandro’s visionary approach and commitment
to strategic IT planning played a key role in the organization’s success and
continued growth.



2002 – 2004

Yallourn Energy
Chief Information Officer (CIO)


As the CIO for Yallourn Energy and Auspower, Joe Locandro took on the task of
streamlining their IT capabilities following their privatisation. Working within
a highly-regulated market and with a unionised workforce, Locandro developed and
executed an IT strategy that delivered impressive results.



Under Locandro’s leadership, his team successfully optimized scheduled plant
maintenance and operational efficiency for the A$3.1 billion power plant through
a series of IT projects. This resulted in enhanced operational efficiency,
reduced downtime, and improved reliability, all of which significantly
contributed to the successful operation of the power plant.

Furthermore, Locandro implemented company-wide knowledge and information portals
along with a mobile computing platform, leading to improved staff productivity.
By leveraging modern IT tools, employees were empowered with access to the
information and tools needed to perform their jobs effectively and efficiently.

Despite the challenges posed by the regulatory environment and the unionised
workforce, Joe Locandro and his team successfully delivered significant
improvements to the IT capabilities of Yallourn Energy and Auspower. Their
efforts drove greater efficiency, reduced risk, and improved staff productivity,
ultimately contributing to the overall success of the organizations.



1999 – 2002

Village Roadshow Entertainment Group
Chief Information Officer


As the architect of the Group-wide IT strategy for Radio, Theme Parks, Cinemas,
Film Production, and Movie Distribution, Joe Locandro provided invaluable
guidance to the Managing Director, Chairman, and other executives, enabling them
to achieve their goals. His strategic approach led to significant improvements
in key areas:



Firstly, through the standardization of IT fit-outs globally, Locandro and his
team increased deployment speed by 20% and reduced IT costs per cinema by 15%.
This streamlined approach allowed for more efficient operations and ensured a
consistent customer experience across all locations.

Secondly, the implementation of state-of-the-art POS systems provided faster
access to sales and product data. This empowered teams with real-time insights,
enabling them to make informed decisions quickly and effectively.

Lastly, Locandro’s standardized procurement initiatives and group synergies
resulted in a remarkable 20% reduction in IT spend. These cost-saving measures
created significant financial benefits across the organization, allowing for
more effective resource allocation and a focus on other strategic initiatives.

Through his Group-wide IT strategy, Joe Locandro successfully achieved
significant improvements in operational efficiency, speed, and cost savings.
These accomplishments have enabled the organization to remain competitive and
agile in an ever-changing market. Locandro’s strategic vision and expertise have
played a pivotal role in driving the efficiency and IT leadership for the
Village Roadshow Group.





AWARDS




CIO AWARD WINNER 2023


HONG KONG “CIO OF THE YEAR” AWARD


MIS ASIA “ BEST IT GOVERNANCE” AWARD


GLOBAL UTILITIES “CIO OF THE YEAR” AWARD


ASIA “IT INNOVATOR” AWARD


TOP 100 GLOBAL “CIO OF THE YEAR” AWARD


IDC ASIA “INNOVATION” AWARD


GARTNER ASIA PACIFIC “GREEN IT” AWARD


CHINA BEST CIO AWARD


NEWS






CONTACT





Copyright 2023 Joe Locandro. All Right Reserved
 * Intro
 * My Story
 * Case Studies
 * Experience
 * Awards
 * News
 * Contact

 * Intro
 * My Story
 * Case Studies
 * Experience
 * Awards
 * News
 * Contact