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Effective URL: https://www.timeexposure.com/support.php
Submission: On March 02 via automatic, source certstream-suspicious — Scanned from DE
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| Review Order Join for Free | Login * * Products DESIGNED BY PROFESSIONAL PHOTOGRAPHERS Pro Studio Software's products were conceived & designed by professional photographers for use by professional photographers! Customer feedback directs our on-going development so our products continue to be the best available in the industry. * PROSELECT BASIC & PROSELECT PRO The industry's leading Presentation, Sales & Workflow software that makes it so easy to run a professional in-person sales presentation that your clients will love. Designed to increase your sales income dramatically! PROSELECT ADD-ON COLLECTIONS Enhance your presentation with additional Room View images, template collections for digital books designs and other products with these add-ons. Room View Collections Template Collections Third-Party Add-ons * SENDMYROOMS™ CLIENT CONNECTION Invite your clients to this website where they can watch an instructional movie and use the camera in their mobile device to take and upload images of their walls ready for you to download directly into ProSelect. * PLUS Keep your studio up-to-date with the latest updates, royalty free resources and much more. New outright ProSelect purchases include these benefits for the first 12 months for free! Monthly Leases are always included. * Free Trials CHANGE YOUR LIFE TODAY - FOR FREE! Try our software for Free today and start getting more from your sales tomorrow. All ProSelect trials work exactly the same as the fully registered versions except they display ProSelect Trial on some windows and reports. * PROSELECT 30 DAY TRIAL - DOWNLOAD NOW Minimum Computer Requirements: Mac OSX 10.11, 8GB Ram, 1.6Ghz 2 core Recommended: Mac OSX10.13+, 8GB+ Ram, 2.2GHz+, 4 core * PROSELECT 30 DAY TRIAL - DOWNLOAD NOW Minimum Computer Requirements: Windows 7/8.1/10 (32/64), 8GB Ram, 1.8Ghz 2 core Recommended: Windows 10 (64), 8GB+ Ram, 2.2GHz+ 4 core * Buy Now SECURE ON-LINE STORE You can buy or lease our products and add-ons from our on-line store to get immediate access to fully registered products. For most purchases, you can optionally spread your payments over 6 months using our Easy Pay plan. * NEW TO PROSELECT Purchase or lease ProSelect, ProSelect Bundles and optional add-ons. Outright purchases include 12 months of PLUS (free upgrade to new releases, free on-line support and training). * CURRENT PROSELECT USERS Upgrade to the latest ProSelect version, change-up your existing licence to Pro version, add extra users and add-ons or extend your PLUS here. All upgrades include 6 months of PLUS. PURCHASING INFORMATION - Purchasing FAQs - Lease or Buy - Which is right for me? - Sales, Support & Upgrade Policies Register Voucher * CHANGE CURRENCY * U.S. DOLLARS * U.K. POUNDS * CANADIAN DOLLARS * AUSTRALIAN DOLLARS * EUROS * NEW ZEALAND DOLLAR * Support WHERE TO GET HELP On-line resources with answers to your questions about purchasing and using our products. * SUPPORT CHECKLIST A list of available resources that you can use to find the answers that you are looking for. * KNOWLEDGEBASE ARTICLES Find answers to previously asked questions, usage suggestions and known issues in this extensive database. * SUBMIT A NEW SUPPORT TICKET Submit a ticket to us to get personal help with sales, installations and operational questions. * VIEW MY TICKETS If you are logged in, you can view, modify, or check the status of your previously submitted tickets here. * Training TRAINING INFORMATION & MOVIES Resources to help you learn to become an expert using our products. * PROSELECT QUICK START Your check list for how to get started with ProSelect and the on-line resources available for you. * STARTER MOVIES Watch these movies to get you started using & making money with ProSelect * TRAINING MOVIES A suite of on-line movies covering a range of up-to-date topics. * WEBINAR RECORDING ARCHIVES Recordings from our on-line webinars covering in depth use of ProSelect. * SEARCH MOVIES Find movies relevant to what you want to know using keyword searching. Third Party Links * Downloads DOWNLOADS AREA If your PLUS is current, you should download the Latest Releases , otherwise you will find earlier versions on the Old Versions page. FOR MAC OSX... - Latest Releases - Old Versions - ProSelect Resources FOR WINDOWS... - Latest Releases - Old Versions - ProSelect Resources ADDITIONAL RESOURCES - Frames - Rooms View Images - Templates - Miscellaneous - PLUS Bonus Products Third-Party Links Beta test versions SUPPORT * Support Checklist * * KNOWLEDGE BASE * Search * Browse * * SUPPORT TICKETS * Submit a New Ticket * View My Tickets * * Training Movies * Support Policies * * USER GROUPS * Facebook User Group SUPPORT CHECKLIST INSTALLATION ISSUES - CHECK THESE ARTICLES 1. Anti-virus & Security software blocks ProSelect 2. Windows Installation Problems 3. Installed new ProSelect version, but old version still opens NOT SURE HOW TO DO SOMETHING? 1. ProSelect Reference Manual - You can open this (and the other manuals) from under the Help Menu within ProSelect. If you prefer to read a printed copy, you can download print resolution versions of the manuals from the Downloads area and print these out yourself. 2. Training Movies - We have a wide range of movie resources available Movies - You can search for a relevant movie by keyword under the Training menu. 3. KnowledgeBase Articles - Try searching our KnowledgeBase by category or keyword to quickly find an answer to your question. We publish answers to all commonly asked, (and not so commonly asked) questions here. 4. ProSelect User Group - The Facebook User Group is an independent community of users who help each other (and we chime in now and then!). This is a great place to ask "What is the best way to..." questions. For "Why isn't this working..." questions, you should submit a Support Ticket (see below) 5. Support Tickets - If you have current PLUS and you have a technical question, you are welcome to submit a Support Ticket to the ProSelect Department and one of our Support crew will get back to you. The Sales, Registration and Activations departments can be accessed by anyone. ENCOUNTERED A BUG OR ERROR? 1. Are you using the latest version? We release new versions quite often and try to fix any reported bugs as soon as possible. You can find which version you have by checking About ProSelect (under Help Menu on Windows or under the Apple Menu on Macs). If your computer is connected to the internet, you can use the Check for Updates Now function (under the Help Menu in ProSelect) to do this. If your PLUS is current, then you can download the latest version from the Downloads area. If you are only licensed to use an earlier version of ProSelect then check that you have the latest release applicable for your license from the ProSelect (old versions) page. 2. Submit a Support ticket - If your PLUS is current then you can submit a Support Ticket and one of our Support crew will get back to you. PROSELECT EXTRAS RESOURCES * You will find lots of additional resources for ProSelect on the ProSelect Resources page (under the Downloads menu). These include Room View images, frame image, templates and much more. Many are free to download while others can be purchased. * Products * ProSelect * ProSelect Highlights * ProSelect Pro * What's Included * What's New * Supporting Products * SendMyRooms™ * PLUS * ProSelect Add-ons * Room View Collections * Template Collections * Third Party Collections * Store * Register Voucher * Buy ProSelect * Buy a ProSelect Bundle * ProSelect Easy Lease * Upgrade ProSelect * Buy ProSelect Add-ons * Training Resources * ProSelect Quick Start * Getting to Know movies * Training Webinar Recordings * Tutorials & Quick Tips * Search Movies * Support & Community * Support Center * Search KnowledgeBase * Browse KnowledgeBase * Submit a Support Ticket * View Your Tickets * Facebook Users Group * Downloads & Resources * Free Trials * Latest Software Versions * ProSelect (Old Versions) * Beta Test Versions * ProSelect Resources * Third Party Links * About Us * Contacting Us * Privacy Policy * Change Cookie Settings * Joining Pro Studio Software * Raves * Sales Policies * ProSelect licencing * Support & Upgrades * Easy Pay Conditions * Easy Lease Conditions Close YOUR COOKIE SETTINGS Cookies are very small text files that are stored on your computer when you visit some websites. We use cookies to make our website easier for you to use. You can remove any cookies already stored on your computer, but these may prevent you from using parts of our website. SELECT YOUR COOKIE LEVEL Necessary and Functional Convenience and Performance -------------------------------------------------------------------------------- * Remember your session * Remember what is in your shopping basket * Remember how far you are through an order * Make sure you're secure when logged in to the website * Remember your log-in details * Monitor how you travel through the website * Remember who directed you to this site * Send information to other websites so that advertising is more relevant to you