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MARRIOTT KNOXVILLE DOWNTOWN

Marriott Knoxville Downtown 3.9 out of 5 stars, average rating value. Read 500
Reviews. Same page link.

3.9
 
(500)
★★★★★ ★★★★★ 3.9 out of 5 stars. Read reviews for Marriott Knoxville Downtown 3.9
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REVIEWS




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5☆ stars

263 263 reviews with 5 stars. Select to filter reviews with 5 stars.
4☆ stars

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AVERAGE CUSTOMER RATINGS

Overall
☆☆☆☆☆ ☆☆☆☆☆ 3.9 Overall, average rating value is 3.9 of 5. 
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3.9 Dining, average rating value is 3.9 of 5. 
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4.1 Service, average rating value is 4.1 of 5. 
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4.1 Amenities, average rating value is 4.1 of 5. 
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3.6 Value for the Money, average rating value is 3.6 of 5. 
1–10 of 500 Reviews  
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 1.  Marriott Knoxville Downtown
     
     
     ZK GREEN
     
     
     ZK GREEN
     
     
      * Review 1
      * Votes 0
     
      * Member Level: Member
      * Traveler Type: Solo
     
     ☆☆☆☆☆ ☆☆☆☆☆ 5 out of 5 stars.
     
     
     ZK GREEN
     
     · 2 days ago  
     
     
     A GREAT AND SCENIC VACATION
     
     During a family reunion, I stayed at the Marriott. It was a great
     experience for me.
     
     
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        Cleanliness, 5 out of 5   
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        Dining, 5 out of 5   
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        Location, 5 out of 5   
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        Service, 5 out of 5   
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        Amenities, 5 out of 5   
      * Value for the Money
      *  * 
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        Value for the Money, 5 out of 5   
     
     Was it helpful?
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 2.  Marriott Knoxville Downtown
     Anonymous
     Anonymous
     
      * Review 1
      * Votes 0
     
      * Member Level: Member
      * Traveler Type: Couple
     
     ☆☆☆☆☆ ☆☆☆☆☆ 5 out of 5 stars.
     Anonymous
     · 7 days ago  
     
     
     GREAT HOTEL NEXT TO ROCKY TOP
     
     Great location next to campus
     
     
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        Cleanliness, 5 out of 5   
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        Dining, 5 out of 5   
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        Location, 5 out of 5   
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        Service, 5 out of 5   
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        Amenities, 5 out of 5   
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        Value for the Money, 4 out of 5   
     
     Was it helpful?
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 3.  Marriott Knoxville Downtown
     
     
     LAURA
     
     
     LAURA
     
     
      * Review 1
      * Votes 0
     
      * Member Level: Silver
      * Traveler Type: Couple
     
     ☆☆☆☆☆ ☆☆☆☆☆ 1 out of 5 stars.
     
     
     LAURA
     
     · 10 days ago  
     
     
     $50 FOR ONE HOUR OF INTERNET
     
     I am a silver elite member and received 3 charges (totaling $50) for one
     hour of internet. I called the front desk after receiving my bill and she
     said she saw that it all transpired in one hour on one night of my stay.
     She stated that this is probably due to the system logging out and logging
     back in. She said this has happened to several others but there was nothing
     she could do about it.
     
     
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        Cleanliness, 5 out of 5   
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        Dining, 5 out of 5   
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        Location, 5 out of 5   
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        Service, 1 out of 5   
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        Amenities, 5 out of 5   
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        Value for the Money, 5 out of 5   
     
     Was it helpful?
     Yes · 0 No · 0
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 4.  Marriott Knoxville Downtown
     
     
     GLENN
     
     
     GLENN
     
     
      * Review 1
      * Votes 0
     
      * Member Level: Titanium
      * Traveler Type: Solo
     
     ☆☆☆☆☆ ☆☆☆☆☆ 5 out of 5 stars.
     
     
     GLENN
     
     · 11 days ago  
     
     
     GREAT STAFF, GREAT LOCATION.
     
     The staff was outstanding. Services were excellent. The guestroom was the
     only disappointment due to a lack of a work desk. Also, the TVs near the
     elevator lobby on the 11th Floor were unkept with cords hanging out. Also,
     the TVs were not on which made this area feel uncared for.
     
     
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        Cleanliness, 5 out of 5   
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        Dining, 5 out of 5   
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        Location, 5 out of 5   
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        Service, 5 out of 5   
      * Amenities
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        Amenities, 4 out of 5   
      * Value for the Money
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        Value for the Money, 4 out of 5   
     
     Was it helpful?
     Yes · 0 No · 0
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 5.  Marriott Knoxville Downtown
     
     
     J WRIGHT
     
     
     J WRIGHT
     
     
      * Reviews 3
      * Votes 0
     
      * Member Level: Titanium
      * Traveler Type: Couple
     
     ☆☆☆☆☆ ☆☆☆☆☆ 5 out of 5 stars.
     
     
     J WRIGHT
     
     · 12 days ago  
     
     
     VISITING MOM
     
     Nice Clean hotel with excellent location for anything downtown Knoxville.
     Restaurant on Site as well as coffee shop right next door. Close to Worlds
     Fair Park and Convention Center.
     
     
      * Cleanliness
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        Cleanliness, 5 out of 5   
      * Dining
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        Dining, 4 out of 5   
      * Location
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        Location, 5 out of 5   
      * Service
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        Service, 5 out of 5   
      * Amenities
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        Amenities, 4 out of 5   
      * Value for the Money
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        Value for the Money, 4 out of 5   
     
     Was it helpful?
     Yes · 0 No · 0
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 6.  Marriott Knoxville Downtown
     
     
     TXEDR
     
     
     TXEDR
     
     
      * Review 1
      * Votes 0
     
      * Member Level: Member
      * Traveler Type: Solo
     
     ☆☆☆☆☆ ☆☆☆☆☆ 5 out of 5 stars.
     
     
     TXEDR
     
     · 12 days ago  
     
     
     ANOTHER FANTASTIC MARRIOTT PROPERTY!
     
     The Marriott Tennessean is located perfectly in downtown -- right across
     from the convention center and an easy walk to Gay Street and Market
     Square. The hotel was beautiful and the service excellent. Highly
     recommend!
     
     
      * Cleanliness
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        Cleanliness, 5 out of 5   
      * Dining
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        Dining, 5 out of 5   
      * Location
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        Location, 5 out of 5   
      * Service
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        Service, 5 out of 5   
      * Amenities
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        Amenities, 5 out of 5   
      * Value for the Money
      *  * 
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        Value for the Money, 5 out of 5   
     
     Was it helpful?
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 7.  Marriott Knoxville Downtown
     
     
     DISGUSTED
     
     
     DISGUSTED
     
     
      * Review 1
      * Vote 1
     
      * Member Level: Titanium
      * Traveler Type: Solo
     
     ☆☆☆☆☆ ☆☆☆☆☆ 1 out of 5 stars.
     
     
     DISGUSTED
     
     · 13 days ago  
     
     
     I WILL INCONVENIENCE MYSELF TO AVOID STAYING HERE
     
     The hotel staff I encountered the night of May 30th went out of their way
     to make me feel like the opposite of a Titanium level brand loyal customer.
     Steven demonstrated wanton disregard for any customer service or management
     training he may have received and should not be responsible for engaging
     with customers.
     
     
      * Cleanliness
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        Cleanliness, 2 out of 5   
      * Dining
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        Dining, 3 out of 5   
      * Location
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        Location, 3 out of 5   
      * Service
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        Service, 1 out of 5   
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        Amenities, 3 out of 5   
      * Value for the Money
      *  * 
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        Value for the Money, 1 out of 5   
     
     Was it helpful?
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 8.  Marriott Knoxville Downtown
     
     
     NINA ROSE
     
     
     NINA ROSE
     
     
      * Review 1
      * Votes 0
     
      * Member Level: Member
      * Traveler Type: Family
     
     ☆☆☆☆☆ ☆☆☆☆☆ 5 out of 5 stars.
     
     
     NINA ROSE
     
     · 15 days ago  
     
     
     OUTSTANDING STAY
     
     Loved everything about our experience
     
     
      * Cleanliness
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        Cleanliness, 5 out of 5   
      * Dining
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        Dining, 5 out of 5   
      * Location
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        Location, 5 out of 5   
      * Service
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        Service, 5 out of 5   
      * Amenities
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        Amenities, 5 out of 5   
      * Value for the Money
      *  * 
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        Value for the Money, 5 out of 5   
     
     Was it helpful?
     Yes · 0 No · 0
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 9.  Marriott Knoxville Downtown
     
     
     MICHAEL
     
     
     MICHAEL
     
     
      * Review 1
      * Votes 0
     
      * Member Level: Platinum
      * Traveler Type: Solo
     
     ☆☆☆☆☆ ☆☆☆☆☆ 5 out of 5 stars.
     
     
     MICHAEL
     
     · 15 days ago  
     
     
     VERY WELL RUN HOTEL,EXCELLENT STAFF,VERY HELPFUL AND THOUGHTS.
     
     Excellent Staff, helpful and thoughtful, On top of there game with a smile.
     
     
      * Cleanliness
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        Cleanliness, 5 out of 5   
      * Dining
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        Dining, 5 out of 5   
      * Location
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        Location, 5 out of 5   
      * Service
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        Service, 5 out of 5   
      * Amenities
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        Amenities, 5 out of 5   
      * Value for the Money
      *  * 
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        Value for the Money, 5 out of 5   
     
     Was it helpful?
     Yes · 0 No · 0
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 10. Marriott Knoxville Downtown
     Anonymous
     Anonymous
     
      * Review 1
      * Votes 0
     
      * Member Level: Gold
      * Traveler Type: Couple
     
     ☆☆☆☆☆ ☆☆☆☆☆ 5 out of 5 stars.
     Anonymous
     · 17 days ago  
     
     
     MAY 2024
     
     We will plan to stay at this Marriott again.
     
     
      * Cleanliness
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        Cleanliness, 4 out of 5   
      * Dining
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        Dining, 4 out of 5   
      * Location
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        Location, 4 out of 5   
      * Service
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        Service, 5 out of 5   
      * Amenities
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        Amenities, 4 out of 5   
      * Value for the Money
      *  * 
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        Value for the Money, 4 out of 5   
     
     Was it helpful?
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 * Overview
 * Gallery
 * Accommodations
 * Dining
 * Experiences
 * Meetings and Weddings

MARRIOTT KNOXVILLE DOWNTOWN

3.9
 • 
500 Reviews
Ratings are compiled based on customer ratings provided in satisfaction surveys
after guests have completed their stay.


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+1 865-522-2800

RESERVE

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DATES (1 NIGHT) NIGHTS)
Sun, Jun 16 Mon, Jun 17 Flexible in June 2024
Specific Dates Flexible Dates
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June
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Sun, Jun 16-Mon, Jun 17CancelDone
Number of Nights
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2024January 2025February 2025March 2025April 2025May 2025
Done Continue with 1 NIGHT NIGHTS

Rooms & Guests
1 Room, Rooms, 1 Adult Adults 1 Child Children
Maximum 8 guests per room
Rooms
(Max: 3 Rooms/person)
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1
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Adults
(Max: 8 total guests/room)
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1
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Children
(Max: 8 total guests/room)
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0
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AGE OF CHILDREN (REQUIRED)

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Special Rates
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WELCOME TO MARRIOTT KNOXVILLE DOWNTOWN




MODERN HOTEL IN DOWNTOWN KNOXVILLE



Settle into our reimagined hotel and enjoy the best of downtown Knoxville. The
hotel provides the ideal setting for relaxation with 302 newly designed king or
double king accommodations featuring floor... See More to ceiling windows, smart
TVs, complimentary Wi-Fi and signature plush Marriott bedding. Savor craft
cocktails and fare inspired by Knoxville's rich history at Maker Exchange
restaurant & lounge, or start your day with a barista-crafted beverage and
pastry at Maker Exchange coffee shop. Stay fit in our expansive state-of-the-art
fitness center or take a stroll in our backyard to enjoy a park setting with
fountains and water features. Host a large-scale formal event or special
occasion in our expanded event venue. Venture out to explore Knoxville's rich
history in the Old City, Market Square, Gay Street, University of Tennessee,
Volunteer Landing and more. Whatever brings you to Knoxville, our friendly staff
looks forward to welcoming you to the downtown Marriott, Knoxville’s only
full-service Marriott. See Less




ROOMS & SUITES

From

182 USD / Night

Rates vary by date & room type

View Rates
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 * Executive King Parkside
 * Executive 2 King Cityside
 * Executive 2 King Parkside
 * Double King Jr. Suite
 * King Cityside
 * King Parkside
 * Two King Cityside
 * Two King Parkside
 * Executive King Cityside
 * Executive King Parkside
 * Executive 2 King Cityside
 * Executive 2 King Parkside
 * Double King Jr. Suite
 * King Cityside
 * King Parkside
 * Two King Cityside
 * Two King Parkside


OFFERS AND PACKAGES




Summer Savings & Packages

Available: April 1, 2024 — September 30, 2024

Save on our best local packages of the season.

Learn More

Upgraded Rooms & Suites Await

Available: April 1, 2024 — September 30, 2024

Elevate your stay with an upgraded room or suite experience when you stay 2
nights or more.

Learn More

Save on 5+ Nights

Available: April 15, 2024 — September 30, 2024

Settle in and save on 5+ consecutive nights.

Learn More

FEATURED AMENITIES ON-SITE

Sustainability
Restaurant
Fitness Center
Meeting Space
Free Wifi
Activities for Kids
Game Room
Convenience Store
Gift Shop
Dry Cleaning Service
Room Service
Wake up Calls
Daily Housekeeping
Mobile Key
Digital Check In
Service Request
See More

HOTEL INFORMATION

Check In: 3:00 pm

Check Out: 11:00 am

Minimum Age to Check In: 21

Smoke Free Property

See Accessibility Features
Pet Policy:

Pets Welcome

2 dogs 50lbs maximum per room 100.00 USD Non Refundable fee per room per stay

 

Non-Refundable Pet Fee Per Stay: $100

Maximum Pet Weight: 50lbs

Maximum Number of Pets in Room: 2

Parking:


Valet

Daily: $35.00

Additional Parking Information
Special Event Parking charges will apply during Special Events



TAVERN AT MAKER EXCHANGE

A clever nod to Knoxville’s history as a maker city, the Tavern at Maker
Exchange is the spot for enjoying drinks and noshing on fresh regional foods
that encompass the spirit of Knoxville in a social and energetic setting.

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MORE WAYS TO ENJOY YOUR STAY

Fitness


MARRIOTT KNOXVILLE FITNESS CENTER

Stay on top of your fitness routine at our convenient fitness center.

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LET YOUR STAY TAKE YOU FURTHER



Broaden your experience with us, whether by deepening your knowledge of
cocktails in our Greatroom or learning something new with Manchester United.

Explore


FOOD FOR YOUR JOURNEY



Pick up a fresh snack on your way out or linger over a meal with us. From light
bites to classics with a local twist, enjoy food that is familiar yet elevated
beyond the expected.

Browse Dining Options


EXPERIENCE MARRIOTT AT HOME



Bring thoughtfully chosen details from our home to yours, from our iconic
Marriott Pillow to our bath and body collection.

Shop Now
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GETTING HERE

Marriott Knoxville Downtown

525 Henley Street, Knoxville, Tennessee, USA, 37902

Tel: +1 865-522-2800
Knoxville McGhee Tyson Airport
Distance From Property: 13.3 Miles
Phone Number: +1 265-342-3000
Visit Website
Alternate Airport Transportation:

Lightning Taxi; fee: 30 USD (one way) ;on request

Other Transportation

On-Property:

Local Shuttle: Complimentary







Nearby:

Bus Station:

Knoxville Bus Station



PROPERTY DETAILS

General Information
Policies and Payments

Accepts: Credit Cards

Contactless mobile payments

Services

Property has elevators

Languages spoken by staff:
Spanish, Russian

Accessibility Information

For more information about the physical features of our accessible rooms, common
areas or special services relating to a specific disability please call +1
865-522-2800

Accessible Hotel Features

Property has elevators

Service Animals are Welcome

Valet parking for vehicles outfitted for drivers in wheelchairs

Accessible Areas with Accessible Routes from Public Entrance

Entrance to On-Site Business Center is Accessible

Entrance to On-Site Fitness Center is Accessible

Main Entrance is Accessible

Meeting Spaces are Accessible

On-Site Restaurants are Accessible

Room and Suites Access through the Interior Corridor

Guest Room Accessibility

Accessible Vanities

Adjustable Height Hand-Held Shower Wand

Alarm Clock Telephone Ringers

Bathtub Grab Rails

Bathtub Seat

Closed Caption TV

Deadbolts on Guest Room and Suites Doors

Electronic Room Key

Flashing Door Knockers

Guest Room and Suites Doors Self-Closing

Hearing Accessible Rooms and/or Kits

Lever Handles on Guest Room Doors

Lowered Deadbolts on Guest Room Doors

Lowered Electrical Outlets

Lowered Night Guards on Guest Room Doors

Lowered Viewports in Guest Room Doors

Mobility accessible rooms

Non-slip Grab Rails in the Bathroom

Roll-in Shower

TTY/TTD Compatible

Toilet Seat at Wheelchair Height - Toilet for Disabled

Viewports in Guest Room and Suites Doors

Sustainability Information
Footprints

Carbon Footprint: 21.08 kg per room night

Water Footprint: 365.72 liters per room night

FREQUENTLY ASKED QUESTIONS

What are the check-in and check-out times at Marriott Knoxville Downtown?

The check-in time at Marriott Knoxville Downtown is 3:00 pm and the check-out
time is 11:00 am.

Does Marriott Knoxville Downtown allow pets?

The pet policy at Marriott Knoxville Downtown is:

Pets Welcome 2 dogs 50lbs maximum per room 100.00 USD Non Refundable fee per
room per stay Non-Refundable Pet Fee Per Stay: $100 Maximum Pet Weight: 50lbs
Maximum Number of Pets in Room: 2
What are the parking options at Marriott Knoxville Downtown?

The parking options at Marriott Knoxville Downtown are:

Valet: Daily: $35.00 Special Event Parking charges will apply during Special
Events
What property amenities are available at Marriott Knoxville Downtown?

The property amenities at Marriott Knoxville Downtown are:

Sustainability Restaurant Fitness Center Meeting Space Free Wifi Activities for
Kids Game Room Convenience Store Gift Shop Dry Cleaning Service Room Service
Wake up Calls Daily Housekeeping Mobile Key Digital Check In Service Request
Does Marriott Knoxville Downtown have free Wi-Fi?

Yes, Marriott Knoxville Downtown has free Wi-Fi available to hotel guests.



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525 Henley Street,

Knoxville, Tennessee, USA, 37902

Toll Free:+1-800-2289290

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