www.amanet.org
Open in
urlscan Pro
2606:4700:10::ac43:13f3
Public Scan
Submitted URL: http://www.iqmailer.net/rt.asp?I=7FCB3X24E36X7&L=2527685
Effective URL: https://www.amanet.org/painless-performance-management/?pcode=DRM2&utm_source=sapphire&utm_medium=email&utm_campaign=EX...
Submission: On December 27 via api from ES — Scanned from ES
Effective URL: https://www.amanet.org/painless-performance-management/?pcode=DRM2&utm_source=sapphire&utm_medium=email&utm_campaign=EX...
Submission: On December 27 via api from ES — Scanned from ES
Form analysis
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<h1 itemprop="name">SMART Performance Management</h1>
<p>Get a structured, reliable approach to conducting performance reviews.</p>
<p class="visuallyHidden" itemprop="description"> No matter what template or process your organization might use for performance management, it’s still necessary to do the hard part on your own: assess an employee’s performance, results,
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<h2>Who Should Attend</h2>
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<p>Managers and supervisors who want to ensure optimal team performance and apply a reliable approach for conducting effective performance reviews that can help ensure success</p>
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<p>No matter what template or process your organization might use for performance management, it’s still necessary to do the hard part on your own: assess an employee’s performance, results, and development—and then discuss and document
it with them one-on-one. It’s no wonder both managers and team members resist or procrastinate when it comes to this required process.</p>
<p>But by incorporating SMART goals into the goal-setting process (Specific, Measurable, Achievable, Relevant, and Time-bound)—plus a logical sequence of actions—managers and employees can communicate about performance with greater
openness, clarity and confidence. This course will help you build skills you can use for every performance review you undertake, using a systematic approach to performance planning, calibration, and the appraisal itself.</p>
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<li>Identify the Qualities and Characteristics of Effective Management</li>
<li>Identify Managers’ Roles and Responsibilities</li>
<li>Describe the Steps of Effective Performance Management</li>
<li>Use SMART Goals and Feedback for Managing Performance</li>
<li>Conduct Performance Alignment Discussions</li>
</ul>
<p><a href="https://www.amanet.org/assets/1/6/7821V_06-21_outline.pdf" style="font-weight:bold;color:#236bb3" target="_blank">Download Extended Seminar Outline PDF</a></p>
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<p><strong>Performance Planning</strong></p>
<ul>
<li>Discussing and agreeing on responsibilities and expectations</li>
<li>Identifying which responsibilities are the most important</li>
<li>Developing SMART goals for the most important responsibilities</li>
<li>Partnering and agreeing on how you will work together</li>
</ul>
<p><strong>Performance Calibration</strong></p>
<ul>
<li>Providing day-to-day feedback</li>
<li>Conducting coaching discussions</li>
<li>Assigning work and delegating for development</li>
<li>Engaging in discipline discussions</li>
<li>Conducting quarterly performance alignment discussions</li>
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<p><strong>Performance Appraisal</strong></p>
<ul>
<li>Writing the appraisal</li>
<li>Conducting the appraisal discussion</li>
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<p><strong>Learning Objectives</strong></p>
<ul>
<li>Identify the Qualities and Characteristics of Effective Management</li>
<li>Identify Managers’ Roles and Responsibilities</li>
<li>Describe the Steps of Effective Performance Management</li>
<li>Use SMART Goals and Feedback for Managing Performance</li>
<li>Conduct Performance Alignment Discussions</li>
</ul>
<p><a href="https://www.amanet.org/assets/1/6/7821V_04-22_outline.pdf" style="font-weight:bold;color:#236bb3" target="_blank">Download Extended Seminar Outline PDF</a></p>
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<div> Great class- good pace, helpful hand outs. Liked the group chats, polls, breakouts to get others' input. <div class="ratingDisplay clearfix">
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">
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Skip to main content hero-bg hero-accent individual group Calendar Global Icon Locations Icon X Course Log-in Menu Sign in Course Log-in My AMA Account Log Out AMA Membership My Cart 0 * Training » * Course Finder » * All Seminars * New Seminars * Top Courses * Topic Areas » * Artificial Intelligence * Communication * Management & Supervisory * Project Management * View All * Virtual Training * Certificate Programs * Special Offers * Government Learning Solutions * Women's Leadership Center » * About WLC * Courses for Women * Women's Leadership Event Series * WLC Membership * Locations » * Arlington/D.C. * Atlanta * Boston * Chicago * Houston * Los Angeles * New York * Philadelphia * San Francisco * Texas * Other U.S. Cities * Live Online * Request a Seminar * Corporate Solutions » * Corporate Solutions Overview * How We Ensure Results * Our Proven Content * License AMA Content * Management Certification * Client Success Stories * L&D Event Series * Higher Education * Certification » * AMA-CPM ® Login * Overview » * About * Free Information Sessions * Stay Informed * Digital Badge * FAQs * Take a Quiz * Apply * Prepare * Get Certified * Maintain » * Recertification * Courses Offering PMUs * For Organizations * Resources » * Articles * Free Resources » * Exercise Guides and Blueprints * Infographics * Quizzes * Videos: Ask the Experts Video Series * Whitepapers * Key Business Skills » * Business Writing * Communication * Customer Service * Diversity and Inclusion * Employee Training and Development * Finance and Accounting * Human Resources * Interpersonal Skills * Leadership * Management * Marketing * Project Management * Sales * Strategic Planning * Time Management * Thinking and Innovation * Key Business Skills by Role * Request a Digital Catalog * Skill Assessments » * Team Assessment * Individual Assessment * Upcoming Free Events SMART PERFORMANCE MANAGEMENT Get a structured, reliable approach to conducting performance reviews. No matter what template or process your organization might use for performance management, it’s still necessary to do the hard part on your own: assess an employee’s performance, results, and development—and then discuss and document it with them one-on-one. It’s no wonder both managers and team members resist or procrastinate when it comes to this required process. But by incorporating SMART goals into the goal-setting process (Specific, Measurable, Achievable, Relevant, and Time-bound)—plus a logical sequence of actions—managers and employees can communicate about performance with greater openness, clarity and confidence. This course will help you build skills you can use for every performance review you undertake, using a systematic approach to performance planning, calibration, and the appraisal itself. Seminar Number: 07821 4.6 (14 reviews) * Live Online * At Your Company Location Course Scheduling & Pricing Home>Course Topic>Human Resource Management>SMART Performance Management WHO SHOULD ATTEND Managers and supervisors who want to ensure optimal team performance and apply a reliable approach for conducting effective performance reviews that can help ensure success * Online1 Lesson(s) 0.2 CEU, 2 PMU * Overview * How You Will Benefit * What You Will Cover * Outline - Live Online * Reviews No matter what template or process your organization might use for performance management, it’s still necessary to do the hard part on your own: assess an employee’s performance, results, and development—and then discuss and document it with them one-on-one. It’s no wonder both managers and team members resist or procrastinate when it comes to this required process. But by incorporating SMART goals into the goal-setting process (Specific, Measurable, Achievable, Relevant, and Time-bound)—plus a logical sequence of actions—managers and employees can communicate about performance with greater openness, clarity and confidence. This course will help you build skills you can use for every performance review you undertake, using a systematic approach to performance planning, calibration, and the appraisal itself. Show More * Identify the Qualities and Characteristics of Effective Management * Identify Managers’ Roles and Responsibilities * Describe the Steps of Effective Performance Management * Use SMART Goals and Feedback for Managing Performance * Conduct Performance Alignment Discussions Download Extended Seminar Outline PDF Performance Planning * Discussing and agreeing on responsibilities and expectations * Identifying which responsibilities are the most important * Developing SMART goals for the most important responsibilities * Partnering and agreeing on how you will work together Performance Calibration * Providing day-to-day feedback * Conducting coaching discussions * Assigning work and delegating for development * Engaging in discipline discussions * Conducting quarterly performance alignment discussions Performance Appraisal * Writing the appraisal * Conducting the appraisal discussion Learning Objectives * Identify the Qualities and Characteristics of Effective Management * Identify Managers’ Roles and Responsibilities * Describe the Steps of Effective Performance Management * Use SMART Goals and Feedback for Managing Performance * Conduct Performance Alignment Discussions Download Extended Seminar Outline PDF VIEW A SAMPLE OF OUR REVIEWS 4.6 14 reviews Your Rating * Name * Job Title * Would you recommend this product to a friend? * Yes * No Your Comment * 1000 characters left Great class- good pace, helpful hand outs. Liked the group chats, polls, breakouts to get others' input. 5 Lucinda M. Meeting Manager Industry: Media & Internet Clear concise instructions with clear examples. 5 Steve L. Director of Marketing Industry: Manufacturing Good information was provided in an appropriate amount of time, not to long. 4 Ty G. Manager of Branch Sales Industry: Finance Very engaging, instructors made everyone feel comfortable to speak up and participate, etc. 5 Sharon T. Plant Manager Industry: Manufacturing Lots of examples make it easy to understand the class 4 Mario F. Well Maintenance Supervisor Industry: Energy, Utilities & Waste Live Online Schedule 4 Sessions Available * $279.00 Non Members * $249.00 AMA Members * $236.00 GSA Date Select a Timeframe 1 Month1-3 Months3-6 Months6-12 Months1 Month1-3 Months3-6 Months6-12 Months Sort Sort by Date (Descending) Sort by Date (Ascending) Show 102550100 entries Search: DateDuration 2024-02-06 2024-02-06 Feb 6, 2024 1 Lesson(s) 11:00AM- 1:30PM All times are in Eastern Time (ET). Register Now 2024-04-02 2024-04-02 Apr 2, 2024 1 Lesson(s) 2:00PM- 4:30PM All times are in Eastern Time (ET). Register Now 2024-06-05 2024-06-05 Jun 5, 2024 1 Lesson(s) 11:00AM- 1:30PM All times are in Eastern Time (ET). Register Now 2024-08-14 2024-08-14 Aug 14, 2024 1 Lesson(s) 11:00AM- 1:30PM All times are in Eastern Time (ET). 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