Submitted URL: https://support.ermonline.com.au/
Effective URL: https://support.ermonline.com.au/support/home
Submission: On July 13 via automatic, source certstream-suspicious — Scanned from AU

Summary

This website contacted 8 IPs in 3 countries across 7 domains to perform 20 HTTP transactions. The main IP is 52.55.5.14, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is support.ermonline.com.au.
TLS certificate: Issued by R3 on May 14th 2024. Valid for: 3 months.
This is the only time support.ermonline.com.au was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 4 52.55.5.14 14618 (AMAZON-AES)
2 142.250.71.74 15169 (GOOGLE)
2 104.18.11.207 13335 (CLOUDFLAR...)
2 151.101.1.229 54113 (FASTLY)
8 18.65.246.5 16509 (AMAZON-02)
1 52.216.41.232 16509 (AMAZON-02)
1 142.250.204.3 15169 (GOOGLE)
1 103.28.250.210 19551 (INCAPSULA)
20 8
Apex Domain
Subdomains
Transfer
8 freshdesk.com
assets2.freshdesk.com — Cisco Umbrella Rank: 71462
assets5.freshdesk.com — Cisco Umbrella Rank: 71463
assets8.freshdesk.com — Cisco Umbrella Rank: 71797
assets1.freshdesk.com — Cisco Umbrella Rank: 70173
assets6.freshdesk.com — Cisco Umbrella Rank: 70842
assets3.freshdesk.com — Cisco Umbrella Rank: 70585
361 KB
5 ermonline.com.au
support.ermonline.com.au
secure.ermonline.com.au
385 KB
2 jsdelivr.net
cdn.jsdelivr.net — Cisco Umbrella Rank: 352
11 KB
2 bootstrapcdn.com
maxcdn.bootstrapcdn.com — Cisco Umbrella Rank: 1056
84 KB
2 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 74
3 KB
1 gstatic.com
fonts.gstatic.com
48 KB
1 amazonaws.com
s3.amazonaws.com
5 KB
20 7
Domain Requested by
4 support.ermonline.com.au 1 redirects support.ermonline.com.au
2 assets6.freshdesk.com support.ermonline.com.au
2 assets2.freshdesk.com support.ermonline.com.au
2 cdn.jsdelivr.net support.ermonline.com.au
2 maxcdn.bootstrapcdn.com support.ermonline.com.au
maxcdn.bootstrapcdn.com
2 fonts.googleapis.com support.ermonline.com.au
1 secure.ermonline.com.au support.ermonline.com.au
1 fonts.gstatic.com fonts.googleapis.com
1 assets3.freshdesk.com support.ermonline.com.au
1 assets1.freshdesk.com support.ermonline.com.au
1 assets8.freshdesk.com support.ermonline.com.au
1 s3.amazonaws.com support.ermonline.com.au
1 assets5.freshdesk.com support.ermonline.com.au
20 13

This site contains links to these domains. Also see Links.

Domain
www.ermonline.com.au
Subject Issuer Validity Valid
support.ermonline.com.au
R3
2024-05-14 -
2024-08-12
3 months crt.sh
upload.video.google.com
WR2
2024-06-24 -
2024-09-16
3 months crt.sh
bootstrapcdn.com
GTS CA 1P5
2024-05-25 -
2024-08-23
3 months crt.sh
jsdelivr.net
GlobalSign Atlas R3 DV TLS CA 2023 Q3
2023-09-27 -
2024-10-28
a year crt.sh
*.freshdesk.com
Amazon RSA 2048 M02
2024-05-17 -
2025-06-15
a year crt.sh
s3.amazonaws.com
Amazon RSA 2048 M01
2024-05-25 -
2025-05-02
a year crt.sh
*.gstatic.com
WR2
2024-06-24 -
2024-09-16
3 months crt.sh
*.ermonline.com.au
RapidSSL TLS RSA CA G1
2023-12-12 -
2024-12-21
a year crt.sh

This page contains 1 frames:

Primary Page: https://support.ermonline.com.au/support/home
Frame ID: D28EEB688A41E97A5926F11800D06991
Requests: 20 HTTP requests in this frame

Screenshot

Page Title

Support : Support Hub

Page URL History Show full URLs

  1. https://support.ermonline.com.au/ HTTP 302
    https://support.ermonline.com.au/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]*?bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.css
  • bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.js

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+(?:([\d.]+)/)?(?:css/)?font-awesome(?:\.min)?\.css
  • <link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
  • (?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Overall confidence: 100%
Detected patterns
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Overall confidence: 100%
Detected patterns
  • <link [^>]*?href="?[a-zA-Z]*?:?//cdn\.jsdelivr\.net/
  • //cdn\.jsdelivr\.net/

Page Statistics

20
Requests

100 %
HTTPS

0 %
IPv6

7
Domains

13
Subdomains

8
IPs

3
Countries

893 kB
Transfer

2055 kB
Size

3
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://support.ermonline.com.au/ HTTP 302
    https://support.ermonline.com.au/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

20 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request home
support.ermonline.com.au/support/
Redirect Chain
  • https://support.ermonline.com.au/
  • https://support.ermonline.com.au/support/home
53 KB
13 KB
Document
General
Full URL
https://support.ermonline.com.au/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.55.5.14 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-55-5-14.compute-1.amazonaws.com
Software
fwe /
Resource Hash
39997ccb83019375369869a26a0e61dbf75530510578904f93245d190c5de4d7
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

cache-control
max-age=0, private, must-revalidate
content-encoding
gzip
content-type
text/html; charset=utf-8
date
Sat, 13 Jul 2024 04:59:03 GMT
etag
W/"f097bfbc7c11153166be76fd3a86a79d"
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
40
x-fw-ratelimiting-managed
true
x-ratelimit-limit
300
x-ratelimit-remaining
299 199
x-ratelimit-reset
130724050003
x-ratelimit-total
200
x-ratelimit-used-currentrequest
1
x-request-id
e19a94ba-d707-4eba-8d2a-1365524a17d3
x-trace-id
00-532561e671fb31505df4c3b204f128c6-38df7b66f63c8141-00
x-xss-protection
1; mode=block

Redirect headers

cache-control
no-cache, no-store, max-age=0, must-revalidate
content-security-policy
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content-type
text/html; charset=utf-8
date
Sat, 13 Jul 2024 04:59:03 GMT
expires
Fri, 01 Jan 1990 00:00:00 GMT
location
https://support.ermonline.com.au/support/home
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
pragma
no-cache
report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
server
fwe
status
302 Found
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
35
x-frame-options
SAMEORIGIN
x-fw-ratelimiting-managed
false
x-request-id
f4c94484-8a75-9d94-ba25-67c02cab5f9c
x-trace-id
00-315cd05bceaa9981dcc380d01910ec62-6e53172b3831ee9a-01
x-xss-protection
1; mode=block
css
fonts.googleapis.com/
44 KB
3 KB
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Open+Sans:400,400italic,600,600italic,700,700italic,300,300italic
Requested by
Host: support.ermonline.com.au
URL: https://support.ermonline.com.au/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
142.250.71.74 Plainview, United States, ASN15169 (GOOGLE, US),
Reverse DNS
syd15s17-in-f10.1e100.net
Software
ESF /
Resource Hash
0992346cd54b2d0228f8b81ea065466976fc86c0132deb7af95e2264920575ba
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

Referer
https://support.ermonline.com.au/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Sat, 13 Jul 2024 04:59:03 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-xss-protection
0
last-modified
Sat, 13 Jul 2024 04:59:03 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Sat, 13 Jul 2024 04:59:03 GMT
font-awesome.min.css
maxcdn.bootstrapcdn.com/font-awesome/4.7.0/css/
30 KB
8 KB
Stylesheet
General
Full URL
https://maxcdn.bootstrapcdn.com/font-awesome/4.7.0/css/font-awesome.min.css
Requested by
Host: support.ermonline.com.au
URL: https://support.ermonline.com.au/support/home
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
104.18.11.207 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
799aeb25cc0373fdee0e1b1db7ad6c2f6a0e058dfadaa3379689f583213190bd
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://support.ermonline.com.au/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Sat, 13 Jul 2024 04:59:03 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
HIT
cdn-edgestorageid
993
strict-transport-security
max-age=31536000; includeSubDomains; preload
age
12802904
cdn-cachedat
10/31/2023 18:57:33
cdn-pullzone
252412
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=86400
last-modified
Mon, 25 Jan 2021 22:04:55 GMT
cdn-proxyver
1.04
cdn-requestpullcode
200
server
cloudflare
etag
W/"269550530cc127b6aa5a35925a7de6ce"
vary
Accept-Encoding
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cdn-cache
HIT
cdn-uid
b1941f61-b576-4f40-80de-5677acb38f74
cache-control
public, max-age=31919000
cdn-requestid
07de8683d1e6c489d49780055a5eb78f
timing-allow-origin
*
cdn-requestcountrycode
US
cdn-status
200
cf-ray
8a26b3938a2479d1-SYD
cdn-requestpullsuccess
True
magnific-popup.css
cdn.jsdelivr.net/jquery.magnific-popup/1.0.0/
8 KB
2 KB
Stylesheet
General
Full URL
https://cdn.jsdelivr.net/jquery.magnific-popup/1.0.0/magnific-popup.css
Requested by
Host: support.ermonline.com.au
URL: https://support.ermonline.com.au/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
151.101.1.229 San Francisco, United States, ASN54113 (FASTLY, US),
Reverse DNS
Software
/
Resource Hash
fc9b46564ac46129178836c023603443d7006edb2cfa7ae14ab8b01b19fc7fd2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://support.ermonline.com.au/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
content-encoding
br
x-content-type-options
nosniff
date
Sat, 13 Jul 2024 04:59:03 GMT
age
4419364
x-cache
HIT, HIT
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443";ma=86400,h3-29=":443";ma=86400,h3-27=":443";ma=86400
content-length
2094
x-served-by
cache-fra-eddf8230071-FRA, cache-syd10166-SYD
etag
W/"1e7d-kILmU+/fEqjzYADYKvzqylQJ3bA"
vary
Accept-Encoding
content-type
text/css; charset=utf-8
access-control-allow-origin
*
access-control-expose-headers
*
cache-control
public, max-age=31536000, s-maxage=31536000, immutable
accept-ranges
bytes
timing-allow-origin
*
falcon_portal_utils-ed851bbb56c98c2dee4aa0681760556741f594394cd104f388a8e5efcf47d8f2.css
assets2.freshdesk.com/assets/cdn/
262 KB
83 KB
Stylesheet
General
Full URL
https://assets2.freshdesk.com/assets/cdn/falcon_portal_utils-ed851bbb56c98c2dee4aa0681760556741f594394cd104f388a8e5efcf47d8f2.css
Requested by
Host: support.ermonline.com.au
URL: https://support.ermonline.com.au/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.65.246.5 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-65-246-5.syd3.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
2c891580e930d36820b9c7a904dc7d534e695282e01ca615be037b1d9934d957

Request headers

Referer
https://support.ermonline.com.au/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Thu, 09 May 2024 15:48:47 GMT
content-encoding
gzip
via
1.1 bafb3fcfb450000b354db6fbbd3d2828.cloudfront.net (CloudFront)
x-amz-version-id
6e2.IdrVFkqKY.DkUdKqhxtdyr8J8Pjg
x-amz-cf-pop
SYD3-P1
age
5577017
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
x-amz-replication-status
COMPLETED
content-length
84894
last-modified
Tue, 10 Oct 2023 13:29:03 GMT
server
AmazonS3
etag
"e5af6a6bdc0073496c1176402fa39a05"
content-type
text/css
cache-control
public, max-age=31557600
accept-ranges
bytes
x-amz-cf-id
44_lKVykDTTfFEYRPYXyX5CVm2QyAF01U7j-0LSgnd0Kti-z-DdFMA==
expires
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theme.css
support.ermonline.com.au/support/
152 KB
38 KB
Stylesheet
General
Full URL
https://support.ermonline.com.au/support/theme.css?v=3&d=1655792979
Requested by
Host: support.ermonline.com.au
URL: https://support.ermonline.com.au/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.55.5.14 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-55-5-14.compute-1.amazonaws.com
Software
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Sat, 13 Jul 2024 04:59:04 GMT
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nosniff
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Verdicts & Comments Add Verdict or Comment

90 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

function| $A function| $w function| $H function| $R function| log function| getSurvey function| imgerror function| default_image_error function| escapeHtml function| layoutResize function| closeableFlash object| Prototype object| Class function| PeriodicalExecuter function| Template object| $break object| Enumerable function| Hash function| ObjectRange object| Abstract object| Try object| Ajax object| Form object| Field function| $F object| Toggle object| Insertion object| $continue object| Position object| Effect function| delay function| $t function| NestedField function| $ function| $$ function| Selector function| jQuery object| jQBrowser object| html5 object| Modernizr function| yepnope object| respond function| $j function| highlight_code function| storeToSessionStorage function| getFromSessionStorage function| removeFromSessionStorage object| _self object| Prism object| portal number| attachment_size object| jQuery18304380749555534893 function| uniqueArray function| getCookie function| deleteCookieOnApply function| getDateFormat function| Layzr function| disablePrototypeJS object| pluginsToDisable object| Browser function| measureScrollbar object| image_width function| captchaModule object| I18n object| Helpdesk object| Select2 function| moment function| add_csrf_token function| AvatarReader function| requestAnimFrame function| invokeRedactor object| _0xf6db object| codeEditor_lang object| RELANG string| ctrlkeyname string| shiftkeyname string| altkeyname object| RLANG object| DEFAULT_LANG string| uploaded_img_placeholder function| inlineImageUploadCallback object| InlineImagesValidator object| QLANG object| Shortcuts object| DATE_FORMATS object| lang object| portal-search-boxes object| portal-search-cache function| portal-search-render-ui object| portal-recaptcha

3 Cookies

Domain/Path Name / Value
support.ermonline.com.au/ Name: _x_w
Value: 31_1
.ermonline.com.au/ Name: visid_incap_864120
Value: ORnfg9WDSeOArlkPfoFr55cJkmYAAAAAQUIPAAAAAABaoiPiBqPmNEq2lnr4uw86
.ermonline.com.au/ Name: incap_ses_972_864120
Value: qGljQVdSnghH7Rbt8Dx9DZcJkmYAAAAAqRNXVKFeLYijBaN0zCS3FQ==

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

assets1.freshdesk.com
assets2.freshdesk.com
assets3.freshdesk.com
assets5.freshdesk.com
assets6.freshdesk.com
assets8.freshdesk.com
cdn.jsdelivr.net
fonts.googleapis.com
fonts.gstatic.com
maxcdn.bootstrapcdn.com
s3.amazonaws.com
secure.ermonline.com.au
support.ermonline.com.au
103.28.250.210
104.18.11.207
142.250.204.3
142.250.71.74
151.101.1.229
18.65.246.5
52.216.41.232
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