www.bendigobank.com.au Open in urlscan Pro
104.18.43.42  Public Scan

Submitted URL: http://email.mg.baystreetgroup.ca/c/eJxUj71ugzAURp_mMlr4GvwzMEAAKVKbqVVnYy7BgpDINkJ5-yptlw5n-z7pnLGiUhVKZVRxaVBIyYXK5soV0yBsqciISf...
Effective URL: https://www.bendigobank.com.au/security/
Submission: On August 28 via manual from AU — Scanned from CA

Form analysis 1 forms found in the DOM

GET /search/

<form action="/search/" method="GET" class="d-flex w-100"><input type="text" name="query" id="BendigoBankHeaderConfig-16378re-mega-menu-mob-search-menu-input" aria-label="Menu" autocomplete="off" class="border-0 fsp-16 w-100 my-2 d-block lh-1"
    placeholder="Search"></form>

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SECURITY

Keep yourself and your family safe and secure

View the latest scam alerts

 * Home
 * Security

 * Home


WAYS TO STAY SAFE

KEEPING YOUR IDENTITY SAFE

Identity theft is a type of fraud that involves stealing money or gaining other
benefits by pretending to be someone else. Learn how you can protect yourself.

Learn more about identity theft

PROTECTING YOUR BUSINESS

Businesses can also be targeted by criminals. It's important business owners
implement appropriate risk management practices and systems to adequately
protect themselves and their customers.

Learn more about business security

IDENTIFY AND PROTECT YOURSELF FROM THESE COMMON SCAMS

Scammers are becoming more sophisticated and are using a range of platforms to
target their victims. We've gathered information on a number of common scams to
help you identify the warning signs.

Learn more about common scams


MAKE SURE YOU'RE SECURE ONLINE


Shopping online
Device security
e-Tokens



PROTECTING YOURSELF AND YOUR FAMILY

Protecting yourself and your family from scams and identity theft can save you a
lot of inconvenience, disruption and money. We have compiled a list of tips to
help you protect yourself.



GENERAL

 * Keep your computer up to date by installing the latest security software and
   'patches' for your operating system.
 * Ensure you have anti-virus/spyware software installed, along with a firewall
   – and keep them up to date.
 * Make sure you have a current backup of your important personal
   information/files.
 * Delete spam emails and do not open email attachments or click on links in
   emails from strangers.
 * Do not respond to an unsolicited email asking you for personal information or
   financial details.
 * Be aware of email, internet and telephone hoaxes and scams – if something
   appears too good to be true, it almost certainly is.
 * If possible avoid using shared computers, such as those at internet cafes,
   hotels and airports.
 * For more information on how to keep yourself secure online please visit the
   Australian Cyber Security Centre (ACSC).

PHONE

 * Criminals use phones as the number one delivery method for scams.
 * Never allow anyone to access your computer/device remotely.
 * Never provide your 6-digit e-banking security code to anyone.
 * Do not respond to unsolicited calls, SMS or email asking you for personal
   information or financial details.
 * Delete spam emails and do not open SMS or email attachments or click on links
   in SMS or emails from strangers.
 * Be aware of email, internet and telephone hoaxes and scams - if something
   appears too good to be true, it almost certainly is.
 * For more information about protecting yourself from scams, refer to ACCC
   Scamwatch website for more information.

ONLINE

 * Don’t open suspicious texts, pop up windows or click on links or attachments
   in unsolicited emails – delete them.
 * Don’t enter or provide your card number to unsolicited sites or callers.
 * Don’t respond to phone calls about your computer asking for remote access –
   hang up.
 * Keep your personal details secure.
 * Choose your passwords carefully.
 * Review your privacy and security settings on social media.
 * Beware of any requests for your personal details or money.
 * If you think you have been a victim of a scam, you need to let us know as
   soon as possible by calling us or by attending your nearest branch.

PROTECTING YOUR CHILDREN

Increasingly, children are being targeted online and can be vulnerable to
aggressive behaviour and criminal activity.

Children are soft targets – they use the internet regularly and interact via
social media, but they're often too inexperienced to recognise when they are
being deceived.

Education is the best way to help protect your children.

To access advice and resources specifically designed with parents and children
in mind visit the following websites:

 * Australian Government's eSafety Kids website and the Australian Cyber
   Security Centre (ACSC)
 * The eSmart Schools website, a world first initiative
 * The ThinkUKnow website for parents, carers, teachers and young people 11-17
   years old

CHEQUE FRAUD

Not many people use cheques these days, but cheque fraud is still prevalent.

Consider the following tips to help reduce cheque fraud:

 * Keep your chequebook in a safe and secure place.
 * Never pre-sign cheques.
 * When mailing cheques, cross the cheque 'Not Negotiable' and send it in a
   plain envelope without a window.
 * Use a pen or felt tip pen to write on your cheques, never pencil.
 * Bank Cheques should not be considered as good as cash.
 * Don't accept cheques in excess of the agreed price where you are asked to
   transfer/deposit the balance to a specific account.

For more information on cheque fraud visit the Australia Competition and
Consumer Commission's Scam Watch website.


THINK YOU'VE RECEIVED A SCAM MESSAGE?

View the latest scam alerts


IF YOU NEED HELP OR MORE INFORMATION

PHONE

If you have clicked on any suspicious links and entered your e-banking details:

Call 1300 236 344 (in Australia) or +61 3 5445 0666 (from overseas - standard
international call charges apply)

Monday to Friday - 8am to 9pm AEST/AEDT*
Weekends (Saturday and Sunday) and some public holidays - 9am to 8pm AEST/AEDT

*Excludes Christmas Day

SMS

If you have received a suspicious SMS message claiming to be from us, you can
forward it to 0429 557 997 for investigation. 

Please note you will not receive a personal response from 0429 557 997.

How to forward a SMS

EMAIL

If you have received any suspicious emails, you can forward them to us via
email. 

Please note you will not receive a personal email response from us.

Email us

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ABOUT US

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 * Financial abuse
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 * Financial difficulty assistance
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CONNECT WITH US

 * Terms of use
 * Important information
 * Privacy
 * Security
 * Target Market Determinations



Bendigo and Adelaide Bank acknowledges Aboriginal and Torres Strait Islander
peoples as the First Peoples of this nation and the Traditional Custodians of
the land where we live, learn and work. We pay our respects to Elders past and
present as it is their knowledge and experience that holds the key to the
success of future generations.

Bendigo and Adelaide Bank Limited, ABN 11 068 049 178 AFSL / Australian Credit
Licence 237879. Any advice provided on this website is of a general nature only
and does not take into account your personal needs, objectives and financial
circumstances. You should consider whether it is appropriate for your situation.
Please read the applicable Disclosure Documents before acquiring any product
described on this website. Please also review our Financial Services Guide
(FSG) before accessing information on this website. Information on this page can
change without notice to you.

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