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Submitted URL: https://support.apelainc.com/
Effective URL: http://support.apelainc.com/support/home
Submission: On February 18 via automatic, source certstream-suspicious — Scanned from DE

Form analysis 1 forms found in the DOM

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APELA

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(248) 817-1621



KNOWLEDGE BASE


APELA FAQS

Billing Questions 8
 * Is a contract required?
 * What is a continuation fee?
 * When do late fees get applied to my account?
 * What is a transporter surcharge?
 * What is a bill processing charge?

See all 8 articles
General 4
 * Can I pair my smart Watch with an Apela plan?
 * What is the IMEI/ESN/MEID code?
 * What is an unlocked device?
 * How can I get a certified phone?

Costs 4
 * How much does it cost?
 * What is the activation fee?
 * What's the deposit for, and how is it applied?
 * How much does NumberShare cost?

Plans 3
 * How can I change my plan?
 * Does my plan include Hotspot?
 * How do I cancel my plan?

Service 22
 * How do I add multiple lines?
 * Can I add lines later and still get the multi-line discount?
 * Does my multi-line plan share a pool of data?
 * Will I still be able to use data if I go over my quota?
 * How can I cancel my Apela Mobile service?

See all 22 articles
Payment Questions 6
 * When will my online payment post?
 * How can I make a payment?
 * Can I pay my bill through my bank?
 * What credit cards do you accept?
 * Can I cancel a payment I just made online?

See all 6 articles
Account Questions 4
 * Why is my account blocked?
 * I forgot my username and password. How can I retrieve them?
 * How can I update my phone number or other contact information?
 * How do I update my credit card number?

Other 6
 * Where can I report any technical issues I am experiencing?
 * How can I find out my account balance?
 * How can I see the status of my reported concerns?
 * How do I cancel my account?
 * How do I set up an online account?

See all 6 articles
Preparing Your Phone for Apela 2
 * How to configure non-AT&T devices with the correct APN and MMS data settings
 * What is NumberShare?


COMMUNITY FORUMS

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APELA

3G sunset 1
 * 3G network retirement
   Posted by Adrian Szabo, 2 months ago
   Last Reply by Adelin Alexandru 2 months ago

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