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THE GLOBAL LEADER
IN THE DATA CENTER

Leverage the power of end-to-end solutions to automate support, upgrade
performance and optimize IT infrastructure strategy.

4.7
175 Ratings
As of Mar 6 2023
Read Reviews


DATA CENTER MAINTENANCE

Best-in-class multivendor server, storage, network & software support.



EXPRESSCONNECT®

Automate, monitor & streamline support with the industry’s most robust
all-in-one platform.


HYBRID CLOUD SERVICES

Make the switch to a secure, sustainable & highly scalable cloud solution.



MANAGED SERVICES

Stay agile with Security, Connectivity, OS Management and Backup & Recovery for
critical infrastructure.


HARDWARE SALES

Optimize performance with custom-built systems & technical expertise.



LEVERAGE THE #1 RATED DATA CENTER MAINTENANCE PROVIDER

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JOIN OUR CUSTOMERS LEVERAGING
EXPRESSCONNECT® TO DECREASE DOWNTIME

 * Monitoring
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slide 1 of 4


SKIP PLACING A SERVICE CALL WITH AUTOMATED SUPPORT

Stop diagnosing faults and spending time submitting service tickets with 24/7
hardware support monitoring. No need to call us, your system already did!

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TICKETING THAT WORKS THE WAY YOU DO

Rely on responsive support and stay in the know with the ability to place,
schedule, view, sort and track real-time ticket status.

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ACCESS YOUR ACCOUNT DETAILS ALL IN ONE PLACE

Stay organized and forecast future initiatives with the visibility into your
coverage and agreement details.

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CONNECT THE POWER OF YOUR EXISTING SYSTEMS

Eliminate duplicated efforts with access to over 10 of the top ticketing and
monitoring platforms. Maximize your investment and reduce time spent managing
maintenance at no additional cost.

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Customer Story


MANUFACTURER SAVES $4 MILLION BY REFINING ITS HARDWARE REFRESH STRATEGY

Using insights from our hardware reliability data, the company extended
equipment life by three years.

read Customer Story
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SEE WHY CUSTOMERS CHOOSE SERVICE EXPRESS

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slide 2 of 3

Kevin Meyer Vice President, Principal Architect, EXPEDIENT

> Service Express has been one of our longest and most reliable partners…
> They’re a big part of our commitment to our clients.

Balaji Alahari Manager of Storage, Data center and Network Operations,
DREAMWORKS ANIMATION

> My experience with Service Express has been exceptional, I’m very satisfied
> with their services… They’re proactive and quick to take action when an issue
> is brought up… I know that when I open a service ticket, the issue will be
> taken care of.

Denise Grinnell Server & Storage Team Manager, GORDON FOOD SERVICE

> Service Express has been an excellent partner and extension of our data center
> staff. They are quick to respond with excellent communication. They care about
> our equipment as much as we do.

Kevin Meyer Vice President, Principal Architect, EXPEDIENT

> Service Express has been one of our longest and most reliable partners…
> They’re a big part of our commitment to our clients.

Balaji Alahari Manager of Storage, Data center and Network Operations,
DREAMWORKS ANIMATION

> My experience with Service Express has been exceptional, I’m very satisfied
> with their services… They’re proactive and quick to take action when an issue
> is brought up… I know that when I open a service ticket, the issue will be
> taken care of.

Service Express

Data Center and Network Third-Party Hardware Maintenance

4.7
175 Ratings
Submit a Review
As of Mar 6 2023
slide 1 of 3
 * 5 Reviewed Jan 19, 23
   
   > The transition to ServiceExpress was seamless. Once everything was
   > onboarded, support continued as it should with no interruptions. Service
   > delivery has been top notch, with
   > 
   > ”(read more)

 * 5 Reviewed May 23, 2022
   
   > Have been very pleased. Always seems to have the part I need…
   > 
   > ”(read more)

 * 5 Reviewed May 23, 2022
   
   > This company is always standing by should we run into…
   > 
   > ”(read more)

 * 5 Reviewed Jan 13, 2022
   
   > My company was able to extend the life of older EMC and Dell…
   > 
   > ”(read more)

 * 5 Reviewed Sep 29, 2022
   
   > Service Express has made it easier for us to keep our legacy hardware past
   > the OEM support contract. When it comes time to renew most of our purchases
   > we usually check first with Service Express to see if they can cover it.
   > Once implemented, we have found their engineers and inventory more than
   > adequate to meet our day to day needs for support.
   > 
   > ”(read more)

 * 5 Reviewed Sep 23, 2022
   
   > Our site has used Service Express' coverage several time in the past two
   > months alone. The service calls have been acted upon without haste and the
   > dispatching of a qualified and knowledgeable technician to the job site was
   > immediate. I put a high value on the service provided to us by Service
   > Express
   > 
   > ”(read more)

 * 5 Reviewed Jan 12, 2022
   
   > Overall we have had a great experience with Service Express…
   > 
   > ”(read more)

 * 5 Reviewed May 24, 2022
   
   > As a hardware maintenance vendor, they are easy to work with…
   > 
   > ”(read more)

 * 5 Reviewed Jan 12, 2022
   
   > Service Express has been great! They even do a great job of…
   > 
   > ”(read more)


RECENT ARTICLES

Reports Dec 12, 2022

2023 Data Center & Infrastructure Report

See how IT teams are responding to changes & challenges; review survey data from
over 900 IT professionals.

Articles & Insights May 18, 2020

Take Charge of Your Hardware Refresh Plan

Take a strategic look at your current hardware refresh plan; consider timing and
frequency of your hardware refresh cycle; consider another option from OEM
hardware. Determine how equipment reliability impacts your refresh decisions
through failure rate data. Optimize your hardware refresh plan to increase
efficiencies and cost savings for your infrastructure strategy.

Articles & Insights Apr 21, 2020

Immediate Ways to Cut Costs in the Data Center

You can ease the stress on your IT budget with our cost-cutting data center
strategies. We can help you effectively reduce your OpEx costs, optimize your
CapEx spend and improve your cash flow. Find out how.

View All Resources


TAKE CONTROL OF YOUR DATA CENTER SUPPORT


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