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Miro Logo
 * Product
   
   PRODUCT
   
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      Collaborate to create the next big thing
   
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 * Enterprise
 * Pricing


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   Current language is: English
   Choose website language
   
    * English

 * Contact Sales
 * Login
 * Sign up free

 * Product
   
   
   PRODUCT
   
    * Online whiteboard
      Collaborate to create the next big thing
    * Miro Developer Platform
      Build with our API, SDK, and iFrame
    * Apps & Integrations
      Work smarter with connected tools
    * Miro for Devices
      Collaborate with your team from anywhere
    * Templates
      Save time with our ready-made frameworks and proven workflows
    * Security
      Keep your work safe with enterprise-grade data protection

 * Solutions
   
   
   BY TEAM
   
    * Product Management
      Build strategies that rally the team
    * UX & Design
      Map customer journeys and easily gather feedback on designs
    * Engineering
      Understand and communicate complex ideas
    * Marketing
      Brainstorm and design campaigns
    * Sales
      Align your team and strengthen client relationships
    * Consultants & Agencies
      Bring clients into the conversation
   
   BY USE CASE
   
    * Hybrid Work
      Collaborate wherever and whenever you work
    * Meetings & Workshops
      Engage teams and make big things happen
    * Brainstorming
      Unleash and expand on creative ideas
    * Diagramming
      Chart a path and illustrate concepts
    * Strategy & Planning
      Set goals and track progress
    * Agile Workflows
      Drive faster team collaboration
    * Project Management
      Visualize tasks and dependencies

 * Resources
   
   
   LEARN
   
    * Miro Academy
      Level up your skills with live sessions and online courses
    * Blog
      Explore collaboration, creativity, and teamwork
    * Miro Webinars
      Engage in fun and informative virtual events
    * Miro Guides
      Tap into tips and tricks for better co-creation
    * Help Center
      Learn even more about how Miro works
    * Developer Documentation
      Build on our platform
    * New product releases
      Discover all the latest updates with our What's New program
   
   CONNECT
   
    * Miro Community Forum
      Get to know the people who use and love our platform
    * Miro Developer Community
      Connect with other platform builders
    * Miro Professional Network
      Supercharge consultant-to-client work
    * Miro Experts Directory
      Work with people who are at the top of their craft and vetted by our team
    * Miro for Startups
      Grow and scale your business
    * Miro for Education
      Make teaching and learning more meaningful
    * Miro for NPO’s
      Empower better solutions for big problems

 * Enterprise
 * Pricing

Contact Sales
View Demo


Outsourced Customer Support Team

Our outsourced customer support team acts as an extension of our existing
in-house support team. We have decided to outsource certain support functions to
allow us the flexibility and scalability to deliver the level of support our
customers expect as we grow, as well as to enable us to provide 24/7 support,
multi-language support, and deep industry expertise. Providing quality support
is, and always will be, a priority at Miro. We have implemented an outsourcing
framework that ensures our customers receive the same level of support and an
equivalent level of protection for their data as before.

What data will the vendor team have access to?

The vendor team will have access to the same data as you would normally share
with Miro’s in-house support team: the name you sign up for Miro with, your
email address, region, the name of your Miro account, and any technical
information you choose to share with the team. The vendor will not be able to
access any of your Customer Content unless you specifically choose to include
this in a support ticket. The vendor team will not make any local copies of your
data.

How will you ensure our data is protected?

Because the vendor will process your data as a sub-processor, we have onboarded
them in line with our internal policies, the requirements of our Customer Data
Processing Addendum, and broader applicable statutory requirements. In
particular, we have flowed down the same level of protections that we provide to
customers, including robust technical and organisational security measures on
the vendor. The vendor’s details, as well as details of our other
sub-processors, can be found here.
https://miro.com/legal/documents/Miro-Current-Subprocessors-List.pdf

International transfers

The vendor team is located in the Philippines. We are relying on the protections
afforded by the new EU Standard Contractual Clauses (as amended by the UK
International Data Transfer Addendum where applicable), as well as relevant
supplementary measures, to legitimise any transfers to the vendor. In addition,
in order to help you comply with your own legal obligations for international
transfers, the processing is reflected in our Transfer Impact Assessment. Please
contact us for a copy if necessary.


QUESTIONS?

Please contact us for a copy if necessary.
Contact Us


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 * RESOURCES
   
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 * COMPANY
   
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 * PLANS AND PRICING
   
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      Contact sales

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en
Current language is: English
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 * English

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