www.ecomengine.com Open in urlscan Pro
2606:2c40::c73c:67e3  Public Scan

Submitted URL: https://feedbackforager.com/
Effective URL: https://www.ecomengine.com/feedbackfive
Submission: On August 20 via automatic, source certstream-suspicious — Scanned from DE

Form analysis 5 forms found in the DOM

POST https://forms.hsforms.com/submissions/v3/public/submit/formsnext/multipart/5147382/579f5ffc-7be6-4297-8ec1-212fbdf1e6ff

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/search-results

<form action="/search-results">
  <input type="search" class="hs-input" name="term" autocomplete="off" placeholder="Search...">
  <button type="submit" class="hs-button primary"><i class="fa fa-search"></i></button>
</form>

Text Content

 * Software
 * Resources
 * Services
   * Product Review Consultation
   * Buyer-Seller Messaging Optimization
   * Agency Services
 * Pricing


 * Demo
 * Log In

Free Trial




FeedbackFive
Request Amazon Reviews
and Feedback
SellerPulse
Protect Your
Amazon Listings
RestockPro
Simplify FBA
Inventory Management

FEEDBACKFIVE FEATURES

Review Automation
Send automated review requests or customize your own message

Review Monitoring
Quickly identify review trends

Rating Alerts
Get SMS or email alerts for new reviews and feedback

Analytics & Reporting
Analyze sales trends and brand performance

Agencies & Aggregators
Get access to all features to help your clients grow with FeedbackFive

See How It Works
Watch a short recording to learn more

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RESTOCKPRO FEATURES

Forecasting
Restock the right amount at the right time

Purchase Orders
Manage suppliers and inventory with ease

Local Inventory Tracking
Keep track of all the moving parts of your inventory

Kitting
Create kits or bundles from local inventory

Amazon Item Labels
Customize stickers and labels with expiration dates and more

See How It Works
Watch a short recording to learn more

VIEW PRICING

SELLERPULSE FEATURES

Search Suppression
Get notified when your listings are search suppressed

Buy Box Status
Find out when you win or lose the Buy Box, including when it's suppressed

Listing Changes
Detect listing content and status changes

Hijacker Alerts
Monitor the number of offers and learn about suspicious activity

24/7 Listing Monitoring
Get recommendations for resolving issues

 

See How It Works
Watch a short recording to learn more

VIEW PRICING

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Case Studies
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Events
Help Center
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 * Get tips to grow your business.

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 * Software
 * Resources
 * Services
   * Product Review Consultation
   * Buyer-Seller Messaging Optimization
   * Agency Services
 * Pricing


 * Demo
 * Log In

Free Trial




FeedbackFive
Request Amazon Reviews
and Feedback
SellerPulse
Protect Your
Amazon Listings
RestockPro
Simplify FBA
Inventory Management

FEEDBACKFIVE FEATURES

Review Automation
Send automated review requests or customize your own message

Review Monitoring
Quickly identify review trends

Rating Alerts
Get SMS or email alerts for new reviews and feedback

Analytics & Reporting
Analyze sales trends and brand performance

Agencies & Aggregators
Get access to all features to help your clients grow with FeedbackFive

See How It Works
Watch a short recording to learn more

VIEW PRICING

RESTOCKPRO FEATURES

Forecasting
Restock the right amount at the right time

Purchase Orders
Manage suppliers and inventory with ease

Local Inventory Tracking
Keep track of all the moving parts of your inventory

Kitting
Create kits or bundles from local inventory

Amazon Item Labels
Customize stickers and labels with expiration dates and more

See How It Works
Watch a short recording to learn more

VIEW PRICING

SELLERPULSE FEATURES

Search Suppression
Get notified when your listings are search suppressed

Buy Box Status
Find out when you win or lose the Buy Box, including when it's suppressed

Listing Changes
Detect listing content and status changes

Hijacker Alerts
Monitor the number of offers and learn about suspicious activity

24/7 Listing Monitoring
Get recommendations for resolving issues

 

See How It Works
Watch a short recording to learn more

VIEW PRICING

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Case Studies
Webinars
Free Tools
Events
Help Center
Blog
Agencies
Seller News
Seller Tutorials
Partners
Guides
Getting More Amazon Reviews
Understanding Amazon Feedback
Amazon Listing Guide
Amazon Brand Registry
Making the Most of Amazon FBA
Social
Connect with eComEngine

Join Our Email List
 * Receive our monthly newsletter.
 * Stay up to date on Amazon policies.
 * Get tips to grow your business.

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GET MORE AMAZON REVIEWS AND FEEDBACK

Increase your presence on Amazon with reviews, feedback, and ratings. Build and
protect your business while staying compliant with Amazon's policies.

Product Signup Url








CHOOSE THE FEEDBACKFIVE PLAN THAT'S RIGHT FOR YOU.


BUILD AND PROTECT YOUR REPUTATION ON AMAZON.


FEEDBACK & REVIEWS

Starting at
$24/mo
2,000 Orders/mo 5,000 Orders/mo 10,000 Orders/mo 25,000 Orders/mo 50,000
Orders/mo 100,000 Orders/mo 100,000+ Orders/mo
 * Request a Review Automation
 * Custom Email Requests
 * Email Analytics
 * Review Monitoring & Analytics
 * Feedback & Review Alerts
 * Unlimited International Marketplaces ?

FREE TRIAL



GET REVIEWS + PRODUCT ALERTS


Starting at
$34/mo
2,000 Orders/mo 5,000 Orders/mo 10,000 Orders/mo 25,000 Orders/mo 50,000
Orders/mo 100,000 Orders/mo 100,000+ Orders/mo

ALL FEEDBACKFIVE FEATURES PLUS:

 * Search Suppression Notifications
 * Hijacker and Adult Flag Alerts
 * Buy Box Alerts (Won, Lost/Suppressed)
 * Listing Status Changes
 * Title, Image, and Brand Name Changes

FREE TRIAL





CHOOSE THE FEEDBACKFIVE PLAN THAT'S RIGHT FOR YOU.

?


FOR SELLERS

Build and protect your reputation on Amazon.
Starting at
$24/mo

2,000 Emails 5,000 Emails 10,000 Emails 25,000 Emails 50,000 Emails 100,000
Emails Unlimited Emails
50 ASINs 100 ASINs 250 ASINs 500 ASINs 1,000 ASINs 2,500 ASINs 5,000 ASINs
10,000 ASINs 20,000 ASINs 40,000 ASINs 60,000 ASINs
 * Request a Review Automation
 * Custom Email Requests
 * Review Monitoring and Analytics
 * Feedback & Review Alerts
 * Product Listing Alerts

FREE TRIAL


FOR AGENCIES

Help your clients grow on Amazon.


REQUEST PRICING


 *  Access All Features
 *  Unlimited Seller Accounts
 *  Dedicated Account Manager
 *  Concierge Support
 *  Manage Multiple Stores From One Account

CONTACT US



Just looking to monitor ASINs?




THE #1 RATED FEEDBACK & REVIEWS SOFTWARE IN THE AMAZON SELLING PARTNER APPSTORE

Source: sellercentral.amazon.com Date: 9/15/2022

Trusted by tens of thousands of Amazon sellers in over 100 countries and across
17 Amazon marketplaces.




REPUTATION MANAGEMENT FOR PROFESSIONAL SELLERS

We created FeedbackFive® to solve one simple problem: automating Amazon feedback
and review requests.
Since 2009, we've been doing just that and a whole lot more.


TAKE BACK YOUR DAY

Build your business
Automated Amazon feedback and review requests get the results you need without
the time commitment.

Streamline your Amazon reputation management
Monitor your listings and get review alerts to identify issues without
constantly checking your listings.
Discover Automation 


MONITOR AMAZON REVIEWS

Simply choose which products you'd like to monitor with FeedbackFive to start
getting detailed review data for your ASINs as well as competing ASINs.

Filter and analyze feedback and reviews in the tool or with a CSV export to
track trends over time.
More about Review Monitoring


SEE THE IMPACT OF YOUR REQUESTS

View all of your Amazon reviews, feedback, and ratings in one place with
detailed analytics, including top-reviewed products.

Quickly understand the impact that your FeedbackFive requests make on your
ratings with campaign-level details.
Explore Analytics


GET ALERTS FOR NEW RATINGS

You have to act fast to provide an exceptional customer experience. Get Amazon
feedback and review alerts via SMS or email. If a buyer has a negative
experience, you'll know right away so you can try to resolve the issue. You can
also bundle FeedbackFive with SellerPulse's Amazon listing alerts to monitor and
protect your brand on Amazon.
More About Alerts


THE FEEDBACKFIVE DIFFERENCE

Your success matters to us
We know what a difference the right product review strategy can make for your
business. We’re here to help you every step of the way, from deciding which
template to use to making sure you understand how to get the most out of your
FeedbackFive experience.
Get answers ASAP
You're busy, and we're here to make your life easier. Our highly responsive
Customer Success team is available to answer any questions over live chat,
phone, or email. You can also find detailed explanations of our features and
tutorials for how to use them in our help center.

It's pretty gratifying to see those ratings climb, and it definitely confirms
for me the wisdom of my investment in FeedbackFive. I'm getting almost 5 times
the product review ratings that I was getting when I was manually requesting
reviews from my customers, without all that work!
-Andrew Gardner




ACCESS ALL FEATURES WITH ANY PLAN

AMAZON MESSAGING

 * Automate Amazon Request a Review message
 * Customizable email templates
 * Configurable email campaign rules and timing
 * Email auto-exclusions



SUPPORT AND TRAINING

 * Live onboarding and account review
 * Chat, email, and phone support
 * Detailed help center
 * Support in English and Chinese



REPUTATION MONITORING AND ALERTS

 * Seller feedback and product review alerts
 * Listing suppression, status change,
   and hijacker alerts (New)
 * Feedback and review report and analytics
 * Sales and orders analytics
 * Workflow for resolving feedback issues



AMAZON CONNECTION AND ACCESS

 * Unlimited users
 * Link one seller account per region
 * Connect up to 17 Amazon marketplaces





ACCESS ALL FEATURES WITH ANY PLAN


AMAZON MESSAGING

 * Amazon-compliant review automation
 * Customizable email templates
 * Set campaign rules and timing
 * Exclude refunded orders




SUPPORT AND TRAINING

 * Onboarding and account reviews
 * Chat, email, and phone support
 * Detailed help center
 * Support in English and Chinese




REPUTATION MONITORING

 * Feedback and review alerts
 * Reporting and analytics
 * Sales and orders data
 * Feedback resolution workflow




ACCOUNT MANAGEMENT

 * Unlimited users
 * Link one seller account per region
 * Connect up to 17 Amazon marketplaces
 * Agency plans available



VIEW PRICING


FAQS

What is FeedbackFive?

FeedbackFive is an affordable Software as a Service used by Amazon sellers to
track, manage, and improve their seller and product reputations. Trusted by tens
of thousands of Amazon sellers since 2007, FeedbackFive automates Amazon review
and feedback requests on your behalf. This Amazon feedback software also
analyzes your seller data, providing a 360-degree view of your reputation.

Why do I need a tool to request Amazon feedback and reviews?

Personalized automation saves time and helps you get your feedback or product
review request in front of buyers at the right time, every time.

Your seller feedback rating informs potential buyers about your reliability as a
merchant. It can affect your ability to win the Buy Box. In some cases, it can
even affect your ability to sell on the Amazon marketplace. FeedbackFive, along
with good customer service practices, can protect and enhance your reputation on
Amazon. It can help safeguard you from the effects of occasional negative
ratings. And, most importantly, good feedback helps boost your sales!

Product reviews provide information about how your products are perceived by
buyers. Reviews offer social proof for prospective customers and also directly
impact your sales; generally, the more reviews you have, the better your product
will rank in Amazon’s search algorithm.

How can FeedbackFive improve my Amazon feedback and reviews?

Over 90% of Amazon buyers typically fail to leave feedback. In addition,
customers with a negative experience are more motivated to leave feedback. That
leaves you with a large number of satisfied buyers who are not leaving positive
ratings.

FeedbackFive automatically sends a personal email to each of your customers
requesting seller feedback. Simply sending a polite request can help you
increase your positive feedback, which will improve your overall rating on the
Amazon marketplace and limit the effect of occasional negative feedback ratings.
Proactive communication can also let your customers know that you care about
their buying experience.

Does Amazon permit this type of customer communication?

Yes. Amazon allows sellers to send proactive Permitted Messages for a number of
reasons, including to request a product review, seller feedback, or both.

You can use FeedbackFive to automatically trigger the Amazon Request a Review
button for your orders. These requests are sent to buyers by Amazon on your
behalf. They are always 100% compliant with all of Amazon’s policies.

If you prefer to send a customized message, it is important to note that Amazon
policy does not permit sending marketing messages to customers. Consult all of
Amazon’s policies regarding Buyer-Seller Messaging, feedback, and product
reviews to be sure your messaging is compliant.

How do feedback and product review alerts work?

You can enable SMS or email messages for both feedback and product review
ratings. If you receive a negative rating, these alerts help you take action
quickly to resolve the issue when possible.

How do I add ASINs for product review management?

Go to the Product Reviews page in your FeedbackFive account and click Add/Remove
ASINs. Select items from your catalog or paste ASINS directly into the list on
the left. Click save. It’s that easy! The reviews left on those ASINs in the
past 90 days will be imported into FeedbackFive.

You can track ASINs you are currently selling or considering selling. You can
also monitor competitor ASINs.

What is the difference between Buyer-Seller Messaging and Request a Review?

Using the Amazon Buyer-Seller Messaging system with FeedbackFive allows you to
send branded messages to request seller feedback or a product review. Because
these messages can be customized, it is possible to inadvertently violate Amazon
policy. If you choose to send a custom message, be sure to review all related
Amazon guidelines.

The Amazon Request a Review system offers an alternative way to request ratings.
The messages cannot be edited, so you will always use Amazon’s preferred
messaging to request reviews with this system. This allows you to ensure that
your messages are always completely compliant with Amazon policies. By
scheduling automation with FeedbackFive, you can truly “set it and forget it”
with this system.

How does your feature compare to browser extensions that automate the Request a
Review button?

Unlike browser extensions that automate the button, we do not use your Seller
Central login or require you to use an extension that is potentially insecure.

Instead we are submitting requests on your behalf directly to Amazon over a
secure and authorized connection  - which gives you all the added benefits of
automation, applying additional campaign rules, and even seeing which orders
received requests.

The resulting message sent from Amazon to the buyer is the same as the one sent
when clicking the Request a Review button.

How can I measure the success rate achieved with FeedbackFive?

Many customers notice a spike in customer feedback and/or product reviews after
deploying FeedbackFive campaigns in addition to saving many valuable hours by
automating feedback requests and receiving alerts for new feedback and reviews.
FeedbackFive can also help you track your sales, which usually increase after
your feedback and reviews improve.

Do you have email templates that are ready to go?

Yes, we have three great options to help you get started. You can use the Amazon
Feedback and Review Request template to schedule automation for the Amazon
Request a Review system. These messages cannot be customized, but since Amazon
controls the messaging it is guaranteed to be compliant with the latest
policies.

If you prefer branding or customizing your messages, we provide a seller
feedback request template as well as a product review request template. We
recommend only sending one message per order. You can tailor the language to
your liking, but be sure to avoid including a marketing message, external links,
or anything else that violates Amazon’s guidelines for communicating with
buyers. Setting up your FeedbackFive account is easy and takes just a few
minutes. We also offer one on one onboarding support to help you start
requesting feedback and reviews quickly.

How many emails can your system support?

FeedbackFive supports large volume sellers with Enterprise plan levels that go
up to 1,000,000 emails per month. If you need to send more emails, please
contact us.

Do I need a FeedbackFive account to track ASINs?

Yes, you will need a FeedbackFive account to track product reviews. You can sign
up for a free account and simply pay for the ASINs you wish to track.

Why track product reviews?

Tracking product reviews is an important part of your Amazon seller reputation
management strategy. Product review monitoring can help you ensure that your
product quality is meeting customer expectations, provide you with ideas for
product improvements or possible bundle items, and provide insight into a
product’s lifecycle stage. Monitoring competitor ASINs provides key intelligence
to make your products stand out from the crowd.

What international marketplaces does FeedbackFive support?

FeedbackFive supports 17 Amazon marketplaces: Australia, Brazil, Canada, France,
Germany, India, Italy, Mexico, Netherlands, Poland, Singapore, Spain, Sweden,
Turkey, UAE, UK, and US. If you sell on more than one Amazon marketplace, you
can add additional stores to your FeedbackFive account. Users can easily toggle
between stores to manage campaigns for each marketplace.

What is the benefit of using FeedbackFive to automate Amazon Request a Review
messages?

You can use FeedbackFive campaigns to automate this process for you. With the
Request a Review button in Seller Central, someone would need to click into the
Order Details page of every order and click the Request a Review button.

FeedbackFive’s campaigns also allow you to control the exact timing of the
requests, exclude certain orders from the requests, and customize timing by
ASIN. Sending emails to buyers with traditional Buyer-Seller Messaging templates
is still allowed by Amazon. FeedbackFive continues to provide this option for
sellers who would like to send more personalized requests.





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