help.center Open in urlscan Pro
2606:4700:20::681a:c81  Public Scan

Form analysis
3 forms found in the DOM

Name: email-form — GET

<form name="email-form" data-name="Email Form" method="get" id="email-form" class="form _1" data-wf-page-id="644eaa7a0014982963a83f27" data-wf-element-id="98e11041-ff49-57cc-0d1d-8cbf4c489ede" aria-label="Email Form"><input class="cta-field w-input"
    autofocus="true" maxlength="256" name="Domain" data-name="Domain" placeholder="yourcompany" type="text" id="email1" required="">
  <div class="cta-helpcenter">.help.center</div><input id="signup1" type="submit" data-wait="Please wait..." class="submit-button _2 w-button" value="Claim the Link">
</form>

Name: wf-form-import-input — GET

<form id="wf-form-import-input" name="wf-form-import-input" data-name="import-input" method="get" data-wf-page-id="644eaa7a0014982963a83f27" data-wf-element-id="6e4dc5fe-043f-b018-cf6b-582d15918a8c" aria-label="import-input">
  <div class="ms-input-wrap-demo"><input class="ms-input button-right w-input" data-input="input-a" maxlength="256" name="import-input" data-name="import-input" placeholder="https://help.yourcompany.com" type="text" id="import-input"
      data-ms-member="FIELD_ID" required=""><input type="submit" data-wait="Please wait..." id="import-button" class="import-button w-button" value="Import &amp; Try Chat"></div>
</form>

Name: email-form — GET

<form name="email-form" data-name="Email Form" method="get" id="email-form" class="form _2" data-wf-page-id="644eaa7a0014982963a83f27" data-wf-element-id="357632ac-d0fe-6606-e7a5-346094526752" aria-label="Email Form"><input class="cta-field w-input"
    maxlength="256" name="Domain" data-name="Domain" placeholder="yourcompany" type="text" id="email2" required="">
  <div class="cta-helpcenter">.help.center</div><input type="submit" data-wait="Please wait..." id="signup2" class="submit-button _1 w-button" value="Claim the Link">
</form>

Text Content

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Create Help.center


Reduce support tickets significantly with the power of AI



HELP MORE CUSTOMERS FASTER✨

.help.center
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Free forever. Import existing knowledge base in one-click!


TRUSTED BY 500+ COMPANIES


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EMPOWER CUSTOMERS USING SELF-SERVICE

Help your customers resolve issues themselves instantly with our AI knowledge
base and AI chatbot.


A SIMPLE INBOX MADE FOR PRODUCTIVITY

Use the shared email Inbox to manage & reply customer conversations super fast.


YOU ARE ALWAYS IN CONTROL!

You can easily improve answers by adding more information.


WHAT PEOPLE SAY ABOUT HELP.CENTER

Companies started using Help.center are loving it ❤️

> "The app is super well-made and has been nothing but a pleasure to use."

Malte Prüser

Founder, Krater.ai

> "We recently integrated Help.center into Dukaan and the impact was immediate.
> ‍
> The AI-powered features made setting up our help center a breeze, cutting down
> setup time to almost instant.
> 
> Our customer satisfaction rates have soared, thanks to the intuitive design
> and real-time support.
> 
> If you’re not using Help.center, you’re missing out."

Suumit Shah

Founder, Dukaan

> "Help.center is incredibly easy to use, with all the features you want and
> none of the clutter.
> ‍
> The design of both the backend and the knowledge base itself makes it easy to
> incorporate for our entire product ecosystem.
> 
> The smart search allows our users to almost immediately find the answer
> they're looking for!"

Travis B. Mitchell

travisbmitchell.com

> "Help.center made my job easy.
> 
> Repetitive questions are now handled by the AI and I am concentrating on
> issues that absolutely requires my attention."

Sibel Şengül


Customer support, Micro.company


TRY AI CHAT WITH YOUR
OWN SUPPORT CONTENT

Import Intercom, Freshdesk or Zendesk articles in less than a minute.

Enter a helpcenter link
Thank you! Your submission has been received!
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or try these help centers: ProductHunt or OpenAI

Disclaimer: Demo chat can  only be trained on a maximum of 100 pages from your
help center and the replies may not be accurate.





ALL THE FEATURES YOU NEED


AUTOMATIC LEARNING

The AI requires no initial setup time. Each time you add or modify an article,
it becomes better automatically.
AI builds it's knowledge using:

 * Help center articles
 * AI FAQs
 * External websites


MULTILINGUAL SUPPORT AT SCALE

No matter how many and which language customers ask you questions,
Give them same level of support.


PROVIDE SUPPORT 24X7

Provide customer support around the clock even when your support agents are
asleep or on vacation.


ALL QUESTIONS ARE ANSWERED

Customers get answers from AI chatbot and AI search. They can easily raise an
email ticket to get more help.


KEYBOARD SHORTCUTS FOR ALL TASKS

Reply to tickets, change statuses or navigate between conversations. Optimized
to boost your productivity.


FREQUENTLY ASKED QUESTIONS


WHAT IS HELP.CENTER?



Help.center is a full-fledged knowledge base solution powered with AI to help
customers get instant answers. You can have yourcompany.help.center website
where customers can use AI search and also deploy an AI chat widget to your
website to support customers in a conversational way.




WHY SHOULD I USE AI IN A HELP CENTER?



AI is the next step towards helping customers faster. Reduce resolution times
and deflect repetative support tickets.
This saves you a lot of time and money.




CAN I IMPORT ARTICLES FROM INTERCOM OR ZENDESK?



Yes! You can import existing help articles from knowledge bases like Intercom,
Crisp, Zendesk and Freshdesk in one click.
If you need help in importing existing support content, you can mail us at
 care@help.center.




CAN I CONNECT WITH MY OWN DOMAIN?



Yes, you can change yourcompany.help.center to your own custom domain like
help.yourcompany.com.
Kindly mail us at care@help.center with an email request.




HOW TO IMPROVE THE ANSWERS GIVEN BY AI?



AI takes it’s knowledge from help articles. You can change the content of the
article and it will automatically improve the answers.

Also you can see all the AI conversations inside the dashboard. You can see
answers that are reported by users. It is possible to improve AI answer by
giving more information. That will also instantly improve your AI.




CAN I USE CONTENT FROM MY WEBSITE IN AI?



Our AI primarily works using help articles. But yes, you can enter your website
and our AI search and chat will start answering customer's questions based on
that content also.




DOES HELP.CENTER WORK USING CHATGPT?



We use Open AI's latest and greatest model GPT-4 to create an AI from your
knowledge base. It automatically learns every help article. When a customer asks
a question, it scans through all the help articles to generate the best and
easy-to-understand answer for the customer.




HOW SECURE IS MY DATA AND WHERE IS IT LOCATED?



Our servers and databases are hosted by AWS located in EU region.  Your data may
be processed outside of EU by Open AI chatGPT if you use our AI features.




MAKE YOUR CUSTOMERS & SUPPORT TEAM HAPPY 🤩

Get a professional & automated help center  for free today!
.help.center
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Free forever. Import existing articles in one-click!
Reduce customer tickets
AI resolves queries instantly
Get branded company.help.center
Train AI using external websites
Improve AI answers anytime
Add as a chat widget
AI automatically learns
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