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Work Wallet Trust Centre

Work Wallet is continuously monitoring its overall security posture.


ANNOUNCEMENTS

ISO27001 Audit

Published on Feb 23, 2024

We are currently preparing for our ISO27001 Audit. Once this has been completed
further information and certifications will be uploaded.


COMPLIANCE

Documentation of our compliance against global standards including
certifications, attestations, and audit reports.


CYBER ESSENTIALS PLUS CERTIFICATE




SECURITY

Qualys SSL Security Report

SecurityHeaders.io Scan Result

Automated Vulnerability Scanning

Penetration Test Report Aug 2023


POLICIES

Code of Conduct

Acceptable Use Policy

Asset Management Policy

Monitoring


CONTINUOUS MONITORING

If a control is passing all tests, it will be marked as green. If a control has
a failed test that was not resolved within the past 3 days, it will be marked
yellow.

DATA SECURITY

DAILY DATABASE BACKUPS

ENCRYPTION AT REST

SSL/TLS ENFORCED

INFRASTRUCTURE SECURITY

ENCRYPTION OF WEB-BASED ADMIN ACCESS

MESSAGING QUEUES MONITORED & ALARMED

MULTIPLE AVAILABILITY ZONES

SERVERS MONITORED AND ALARMED

NETWORK SECURITY

DENIAL OF PUBLIC SSH

FIREWALLS

LOGGING/MONITORING

WEB APPLICATION FIREWALL

ORGANIZATION SECURITY

HARD-DISK ENCRYPTION

INFORMATION SECURITY POLICY

MALWARE DETECTION SOFTWARE

MFA ON ACCOUNTS

PASSWORD MANAGER


SUBPROCESSORS


Microsoft
Product Cloud Infrastructure, Security, Email Accounts, Team Messaging, Cloud
StorageData location: UK / US / Australia

FreeAgent
Accounting SolutionsData location: UK

Twilio
SMS Messaging ServicesData location: Ireland (IE1)

AWS
Email Notification ServicesData location: Europe (London)

Go Cardless
Direct Debit Payment ProcessingData location: UK

IP-API
IP Geo-location ServicesData location: Worldwide Locations
View all


TOPICS AND COMMON QUESTIONS

12

Do you have formal Information Security policies and procedures that are aligned
with your organization's strategy?

Work Wallet’s Information Security Policy has been developed to: establish a
general approach to information security and the minimization of information
misuse, compromise or loss; document security processes and measures; uphold
ethical standards and meet the company’s regulatory, legal, contractual, and
other obligations; control business risk; and ensure that the appropriate
company image and reputation is presented. We aim to align our processes with
ITIL4 to help ensure that effective security is achieved by working with
appropriate conduct, in compliance with legislation, company policies and by
adhering to approved codes of practice. Our policy is approved at Director level
and reviewed annually.

Do you perform background checks on all workforce members?

Yes, all new employees and contractors have background checks completed before
engagement for criminal background information and right to work checks.

Do you have a formal access management policy / process?

Our System Access Control policy is a defined process to allow access to the
company’s data and systems to individuals who meet the requirements defined in
the policy. The policy governs individuals who are granted access that is
necessary to support the business. The policy relates to all data used,
processed, stored, maintained, or transmitted in and through the company’s
systems.

Do you require multi-factor authentication (MFA) for all users?

All users have enforced MFA. This is monitored in real-time and an available
live control in our Trust Centre: https://trust.work-wallet.com

Do you require all workstations to have antivirus / anti-malware software
installed?

Our system access control policy requires that Workstation hard drives must be
encrypted. This is constantly monitored in real-time on all work stations
through our compliance platform and a live status indicator is available on our
trust centre: https://trust.work-wallet.com

Show 5 more


PRIVACY

Work Wallet respects privacy and is committed to protecting personal data. Our
privacy notice will inform you as to how we look after personal data when you
visit our website or use our application and tell you about privacy rights and
how the law protects you.

Privacy URL

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