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INTEGRATED AI BUSINESS CALLING SOFTWARE


REACH MORE PEOPLE IN MORE PLACES WITH LOCAL NUMBERS AND UNBEATABLE CALL QUALITY

 * 160+ local calling numbers powered by a multi-carrier network for the widest
   global reach.
 * International SMS to stay connected with your customers wherever they are.
 * Crystal-clear call quality powered by a decentralized network for reliable
   performance, even remotely.

Plus, AI-powered calling tools and analytics that take care of time-consuming
tasks – so you can focus on what matters most: MORE and BETTER conversations.

Contact sales
Try for free

1,100+ Reviews on G2



Over sales & support teams use CloudTalk to boost calling performance

PreviousNext



81.7%

INCREASE OF CALL VOLUME

Call volume 81.7%↑, missed calls 23.7%↓.

2.5X

OUTBOUND SUCCESS RATE

Doubled outbound success & halved lost deals.

80%

DECREASE IN WAIT TIME

Wait times cut by 80% and call handling time by 25%.


TOOLS THAT CONNECT LEAN REVENUE TEAMS WITH MORE PEOPLE

EASY CALL
ROUTING

CloudTalk’s visual call flow designer makes it easy to set up call routes and
rules, so your team doesn’t waste time on misdirected calls.

DIALER THAT DOUBLES YOUR CALLS

Automate your dialing to reach 2x more prospects. On-screen scripts, surveys,
and quick outcome tracking keep your team efficient and focused on closing
deals.

STAY SYNCED
AND UP-TO-DATE

The bi-directional sync with your CRM and other tools means no more
app-switching. Keep everything up-to-date automatically for easy tracking and
fewer errors.

How we help


HELPING REVENUE TEAMS TO DO MORE OF THE WORK THAT MATTERS

 * Outbound Calling
 * Inbound Calling
 * Messaging
 * Reporting & AI Analytics


DOUBLE YOUR CONNECTIONS AND CONSISTENTLY HIT QUOTA

Reach more leads in less time. Automate dialing, streamline follow-ups, and keep
your team focused on selling – not on punching in numbers.

 * Sales Dialer: Automatically dial through your list, connecting with 2x more
   prospects without downtime.
 * Campaign Management & Scheduling: Easily organize, schedule, and track call
   campaigns to keep your team efficient and on target.
 * Voicemail Drop: Leave pre-recorded voicemails, saving time and ensuring every
   message is consistent.
 * Click-to-Call: Call any number on the web with a single click, speeding up
   outreach and cutting down on busywork.

Contact Sales


CUT DOWN ON MISSED CONNECTIONS, CALLBACKS, AND TRANSFERS

Keep your team efficient by connecting customers to the right agent the first
time around.

 * Advanced Routing Options: Direct calls with features like IVR menus,
   skill-based routing, and preferred agent connections to ensure each call
   reaches the right person.
 * Call Queueing & VIP Queues: Prioritize customers by organizing calls into
   queues, with faster service for high-value clients.
 * User-Friendly Call Flow Designer: Easily set up inbound call flows, with
   action branching and failover to keep calls on track.
 * Real-Time Adjustments: Instantly update call flows without interrupting
   active calls for responsive management.

Contact Sales


REACH CLIENTS WHERE THEY ARE

SMS and WhatsApp keep you connected on the platforms clients use daily. With
high open rates and real-time chat, engage faster, answer questions, and build
strong connections effortlessly.

 * International SMS/MMS: Keep in touch with clients around the world with SMS
   and MMS that actually work across borders – even in regions that other
   providers don’t support.
 * SMS Workflow Automation: Save time by setting up automatic texts after calls.
   No need for your team to do extra follow-ups—just set it once, and it’s done
   for you.
 * WhatsApp (Inbound and Outbound): Almost 3 billion people are on WhatsApp, and
   your clients are there too. Use CloudTalk to send messages, answer questions,
   and keep chats going on the app your clients already use every day.

Contact Sales


GET A COMPLETE VIEW OF YOUR TEAM PERFORMANCE

Track key metrics, identify trends, and save time with automated insights,
helping managers coach effectively and agents stay focused on high-quality
conversations.

 * Real-Time Dashboard: Access up-to-the-minute insights on team performance and
   call metrics, helping managers make informed decisions and support agents on
   the fly.
 * Call Recording: Record and review calls to maintain quality, support
   training, and ensure compliance.
 * Historical Agent and Team Reporting & Analytics: Track trends, improve
   strategies, and develop personalized coaching plans based on individual and
   team metrics.
 * AI Conversation intelligence: Save time with automated insights on every
   call. Instantly capture sentiment, talk/listen ratios, and key topics without
   manual analysis.

Contact Sales


UNRELIABLE CALLS? LIMITED REACH? IT’S TIME TO STOP SETTLING.

Stop settling for dropped calls and limited connections. CloudTalk delivers
seamless, reliable calls with a worldwide presence, so you can reach every
customer, everywhere.

Before CloudTalk

With CloudTalk

Call Quallity

Before CloudTalk:

Frequent call drops and outages.

With CloudTalk:

Crystal-clear call quality for uninterrupted communication.

Local presence

Before CloudTalk:

Struggling to obtain local phone numbers in key markets.

With CloudTalk:

Effortless access to localized numbers in over 160 countries.

Integrations

Before CloudTalk:

Dealing with integration headaches and activity tracking issues.

With CloudTalk:

Seamless integrations with your CRM, helpdesk, and other business tools.

Ease of use

Before CloudTalk:

Frustrated with clunky and complex phone systems.

With CloudTalk:

Easy-to-use software for a smooth adoption process.

Analytics

Before CloudTalk:

Manual call review and limited data.

With CloudTalk:

AI-powered analytics and 100% conversation insights, automatically delivered.




PLUG INTO EVERYTHING YOU USE

Easily connect with the tools you rely on—CRMs, helpdesks, and more. Start
instantly with built-in integrations, or expand your options with Zapier and
Make. Want simple workflows? Our built-in workflow automation makes setup a
breeze, even for the non-tech-savvy.

Browse All Integrations  →


New Features


AI CONVERSATION INTELLIGENCE

Agents win back 3 hours/week with less notetaking. Managers get aggregated AI
analytics to inform coaching. A win for agents, a win for managers.

New




AUTO SUMMARIES & TAGS

Skip replays, get key points fast, and breeze through after-call work.

Read more →

New




TOPICS EXTRACTION

Identify key topics and trends across conversations.

Read more →

New




SENTIMENT ANALYSIS

Understand emotions on every call. Improve service, coach teams.

Read more →

New




TALK/LISTEN RATIO

Reveal talking patterns to improve communication balance.

Read more →


STILL ON THE FENCE?

Unsure if CloudTalk is right for you? Let us help make up your mind.


THOUSANDS OF CUSTOMERS LOVE US. YOU WILL TOO.

Thousands of businesses trust CloudTalk to connect with prospects and customers
worldwide. See what real users say on G2!


EXPERT HELP WHEN YOU NEED IT. FASTER THAN “UH OH!“

Ditch the wait! Get the #1 rated support with lightning-fast resolutions,
getting you back on track in no time.


GET MORE “HELLO’S” WITH LOCAL NUMBERS

Unfamiliar, foreign numbers get ignored. CloudTalk bridges the gap with local
phone numbers in 160+ countries.


CLOUDTALK ALTERNATIVES

Alternatives? Sure, they exist. But for superior voice calling globally, there’s
only CloudTalk.

Try for free

Manual Dialing

Great for practicing Morse code with your fingers. CloudTalk automates dialing,
tracks calls, and frees you to actually talk to customers.

Because let’s face it, robots can dial and log calls faster than you.

On-Premise Systems

Perfect if you enjoy expensive hardware, constant maintenance, and outdated
features.

CloudTalk is cloud-based, so you can ditch the server room and hello,
flexibility!

Other Cloud Calling Tools

Some cloud tools leave you feeling like you’re shouting into a tin can across
town. CloudTalk empowers clear communication on a global scale. Our intuitive
interface gets you talking fast, while access to international numbers in over
160 countries lets you connect with anyone, anywhere.

Compare us

Aircall

Channels (CrazyCall)

Dialpad

JustCall

RingCentral

Ringover

Talkdesk

Zendesk Talk

Five9

8×8

Google Voice

Grasshopper

Skype Business

Nice CXone

FreedomVoice

Kixie

3CX

Vonage

Mighty Call

Line 2

Genesys Cloud

Avaya

Twilio

Bandwidth/Voxbone

Avoxi

Ziwo

Telzio

Callfire

FreedomVoice

Ring (Ring.io)

Zoom Phone

(Mitel) MiCloud Connect

GoToConnect

Voicent

Nextiva

Nfon

Intermedia

Phonexa

OpenPhone

Aloware

Onebox

Phoneburner

Callrail

Verizon One Talk

Onsip

Circleloop

Acefone

Ooma

Calltools

Zadarma

Enreach (Swyx)

Natterbox

Squaretalk

Cloudcall

Sangoma

Telecoms World

SwitchboardFREE


SUPPORTING YOUR INDUSTRY

 * Software & Tech
 * Financial Services
 * Profesional Services
 * Education & E-learning


SOFTWARE & TECH

Boost efficiency with features like power dialing and intelligent call routing.
Close deals, resolve issues faster and get a 360 customer view with powerful CRM
and helpdesk integrations.

I Want to Know More

5 favourite industry features

Power Dialer

Click-to-Call

Automatic Call Summary & Tags

Sentiment Analysis

Number Porting

List of All Features →


FINANCIAL SERVICES

Ditch the complex phone systems and dedicate your expertise to providing
superior financial advice. Our solution scales effortlessly with your client
base, allowing you to add or remove lines as needed. Keep costs predictable
while guaranteeing seamless communication with your growing clientele.

I Want to Know More

5 favourite industry features

Call Transfers

Interactive Voice Response (IVR)

Automatic Call Summary & Tags

Sentiment Analysis

Number Porting

List of All Features →


PROFESIONAL SERVICES

Never miss a billable moment. Ensure you’re always reachable for client calls
with mobile flexibility. Gain valuable insights with call analytics to improve
service delivery, build stronger client relationships, and ultimately drive
business growth.

I Want to Know More

5 favourite industry features

Power Dialer

Click-to-Call

Automatic Call Summary & Tags

Sentiment Analysis

Number Porting

List of All Features →


EDUCATION & E-LEARNING

Eliminate lead nurturing roadblocks with crystal-clear calls that convert
inquiries into enrollments. Capture key details and enrollment commitments
during calls, streamlining your process and ensuring a smooth experience for
students and partners.

I Want to Know More

5 favourite industry features

Interactive Voice Response (IVR)

Power Dialer

Automatic Call Summary & Tags

Sentiment Analysis

Number Porting

List of All Features →


IS YOUR EXISTING PHONE SYSTEM MORE DRAMA THAN DIAL TONE? BOOK A CHAT WITH
CLOUDTALK – WE MAKE CALLS FUN AGAIN!



Contact sales

Offices & Representatives

US Office

150 West, 25th Street, RM 403

10001, New York City,

New York, United States

 * Toronto, Canada
   
   Canada
   Suite 283,
   123 Edward St,
   Toronto M5G 1E2
   Canada
   +1 647 724 4714

 * Belo Horizonte, Brazil
   
   Brazil
   Rua Sergipe, 1440 Andares 5 Savassi,
   Belo Horizonte - MG,
   30130-174, Brazil
   +55 11 4680-2723

 * London, UK
   
   UK
   5 Merchant Sq,
   London W2 1AY,
   United Kingdom
   +44 20 3868 0167

 * Mexico City, Mexico
   
   Mexico
   Anillo Perif. 3720,
   Jardines del Pedregal, Álvaro Obregón,
   01900 Ciudad de México, CDMX,
   Mexico
   +52 55 4170 3698

 * München, Germany
   
   Germany
   Neuturmstraße 5,
   80331 München,
   Germany
   +49 32 221099159

 * Barcelona, Spain
   
   Spain
   Pg. de Gràcia, 17, L’Eixample,
   08007 Barcelona,
   Spain
   +34 911 98 79 28

 * Lisbon, Portugal
   
   Portugal
   R. Alexandre Herculano 50,
   1250-011 Lisboa,
   Portugal
   +55 11 4680-2723

 * Prague, Czechia
   
   Prague office
   Václavské nám. 47
   110 00 Prague
   Czech Republic
   +44 20 3868 0167

 * Bratislava, Slovakia
   
   Bratislava office
   Bottova 7939/2A
   811 09 Bratislava,
   Slovakia
   +44 20 3868 0167

Integrations

 * Salesforce
 * Zendesk
 * HubSpot
 * Pipedrive
 * Zoho CRM
 * Gong
 * Zapier
 * Freshdesk
 * Help Scout
 * Intercom

Product

 * Inbound Call Center
 * Outbound Call Center
 * Business Phone System
 * Features
 * Pricing

About CloudTalk

 * Our story
 * Careers
 * Security
 * Request a free trial
 * Brand Assets & Newsroom

Features

 * International numbers
 * SMS / Text messages
 * Improve Call Flows with IVR Technology
 * Call Center Analytics
 * Call Center Recording
 * Interactive Voice Response
 * Call Monitoring
 * Click to Call
 * Smart Dialer
 * Power Dialer

Resources

 * Blog
 * Apps
 * Help Center
 * API Docs
 * Country Coverage
 * Comparison overview
 * Aircall Alternative
 * JustCall Alternative
 * RingCentral Alternative
 * Five9 Alternative

Get Started

 * Contact sales
 * Request a free trial
 * Download app
 * Log in
 * Partners

Contact Us

+44 20 3868 0167

+1 888-487-1675

+1 647 724 4714

+34 911 98 79 28

+49 32 221099159

+55 11 4680-2723

+52 55 4170 3698

+32 2 808 12 83

+41 43 508 21 35

+40 31 630 0197

+60 3-4065 2168

+61 2 8311 6777

+48 22 292 25 18

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respective owners.

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