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 * Your Trusted IT Advisors 0800 622 348
 * Remote Support Help

 * Careers
 * IT Blog
 * Contact Us

 * Home
 * Company
 * Our Clients
 * IT Services
   * Managed IT
   * IT Support
   * Cyber Security
   * Cloud Services
   * Leasing
   * VoIP
   * Microsoft 365
   * Data Backup
   * Web Designs
   * SEO Services
   * Email Services
   * All Services

Now Hiring: IT Support Engineer

 * Home
 * Company
 * Our Clients
 * IT Services
   * Managed IT
   * IT Support
   * Cyber Security
   * Cloud Services
   * Leasing
   * VoIP
   * Microsoft 365
   * Data Backup
   * Web Designs
   * SEO Services
   * Email Services
   * All Services

Now Hiring: IT Support Engineer



WE'RE MACE IT SERVICES


MANAGED IT CYBER SECURITY MICROSOFT 365 IT SUPPORT VOIP TELEPHONY WEB
DEVELOPMENT CLOUD SOLUTIONS DATA BACKUP IT CONSULTANCY COMPUTER LEASING SEO
SERVICES




We help great companies simplify and take control of their IT

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Get a free consultation


MACE IT RESOLVES 3 KEY PROBLEMS FOR BUSINESS



We’ve always known that for businesses large and small, IT can be a real
challenge to manage. Staying on top of your technology includes controlling the
costs associated with keeping in-house staff up-to-date with training,
certifications and current trends.



Discover our Services



 * 0800 622 348
   
   Get IT Help





 * POOR IT PERFORMANCE & SERVICE DELIVERY
   
   Poorly performing IT Partners and IT Services reduce productivity and risk
   the integrity of your business.

 * CONTROLLING IT COSTS
   
   IT Services are one of the largest sunken or ongoing costs in any business
   therefore important to manage.

 * DISTRACTION FROM BUSINESS PRIORITIES
   
   Our typical customer doesn’t want to be distracted by IT Services that don’t
   add direct value to their customers.



CUSTOM IT SERVICES AND SOLUTIONS BUILT SPECIFICALLY FOR YOUR BUSINESS



MANAGED IT SERVICES

24/7 maintenance and monitoring that keeps your computers, servers, and systems
up and running.


STAY UP AND RUNNING

CYBER SECURITY

Protect your business from malware, hackers, viruses and the most commonly
security.


PROTECT YOUR BUSINESS

IT CONSULTANCY

Our IT consulting team will provide you with the highly available technology
platform that you need.


SEE ALL CONSULTANCY

BACKUP AND RECOVERY

Prevent data loss with encrypted storage and virtualized recovery, then enjoy
increased productivity.


Defend your data

IT SUPPORT

We offer a comprehensive range of managed IT support packages for all sizes of
business.


Find Out More

CUSTOM SOFTWARE

Explore our range of bespoke software development with a strong end-user focus.


EXPLORE OUR SERVICES
1
2

WHO WE SERVE




ELIMINATE IT CHALLENGES IN YOUR BUSINESS





Our vertical solutions expertise allows your business to streamline workflow,
and increase productivity. No matter the business, Mace IT has you covered with
industry compliant solutions.





WHY VOIP SYSTEM?

What are the benefits of switching from copper lines?

Discover how we help


THE CONSOLIDATION CASE STUDY

From Four Businesses to One Big Kaikaha Group Creation.

Discover how we help


LEGAL SERVICES

We provide IT Solutions for several law firms in Auckland.

Discover how we help


CEMETERY SERVICES

Managed IT Services for Cemetery and Burial Service provider.

Discover how we help


CHILDCARE CENTERS

IT Support and Computer Leasing solution for childcare centers.

Discover how we help


RETIREMENT VILLAGE

Microsoft 365 and Sharepoint Solutions for the Retirement Villages.

Discover how we help


WHY CHOOSE US




6 REASONS TO PARTNER WITH
MACE IT SERVICES


Build your infrastructure, support your people and systems and get advice on
risk-reduced projects with Mace IT.



 * QUICK RESPONSE
   
   We can log in to your PC or server remotely and resolve many issues
   immediately without the wait for a technician to travel to your location.

 * EXPERIENCED
   
   In more than 30 years of IT outsourcing, we have gained experience in a wide
   spectrum of technologies, industries, and application types.

 * NO GEEK SPEAK
   
   You deserve to have your questions answered in plain English. Our technicians
   will clearly explain what is happening so you understand.

 * BUSINESS SAVVY
   
   We design, evaluate and justify technology solutions from a thorough
   understanding of the business benefit for your company.

 * ONE STOP SHOP
   
   We handle all aspects of your IT infrastructure including hardware, software
   management and any other related technology needs.

 * 100% SATISFACTION GUARANTEE
   
   We want you to be completely satisfied with our services. We will do whatever
   it takes to make you happy. No hassles, no problems.

Stop wasting time and money on technology. Explore our company

Mace IT have always been very responsive, they came in immediately, swapped out
the server and recovered all our information. They understand when something is
urgent…they find out very quickly what’s going on and can do it either remotely
or if it necessitates a site visit then they are very responsive and will come
out immediately.

LONNIE PARKER

Business Owner, Auckland

As we grew to umpteenth number of laptops and devices it just became a bit of
logistical nightmare to follow and track every upgrade, every antivirus
software, every Microsoft Office license…Mace IT came along…going above &
beyond…with added protection and sense of comfort…it’s a huge relief to know
that side of things are being looked after.

DARIUS & NIKITA SINGH

Chrysalis Group

FROM OUR BLOG




IDEAS THAT DRIVE TOMORROW'S INNOVATION




Explore the Mace IT Blog for valuable insights and thought leadership on
industry best practices in managed IT services and enterprise IT trends.



by MaceIT Marketing
October 21, 2024


WHY EVERY SMALL BUSINESS SHOULD BE USING MICROSOFT 365 TODAY

In the fast-paced world of business, staying ahead of the competition means
leveraging the best tools available. For sma...
Read More
by MaceIT Marketing
October 21, 2024


TOP IT TIPS FOR STARTUPS IN AUCKLAND TO BUILD A STRONG TECH FOUNDATION

Auckland is a hub for innovative startups, and the city's vibrant tech ecosystem
is the perfect backdrop for new busines...
Read More
by Firoz Wadhwania
October 14, 2024


TOP BENEFITS OF MICROSOFT 365 FOR SMALL BUSINESS OWNERS 

As small businesses increasingly rely on digital tools for everyday operations,
the need for a robust, secure, and flexi...
Read More


Insights to help you do what you do better, faster and more profitably. View all
articles

OUR CLIENTS




SUCCESS STORIES




Discover how Mace IT’s innovative solutions have transformed businesses. Hear
from our satisfied clients about their experiences and the results they’ve
achieved




MIKE GIBSON

DIRECTOR . ROSEBANK ADVISORY SERVICES LTD

Mike Gibson : Founder (2002) and former CEO of the Rosebank Business Association
( over 750 members ) . I’m Very happy to support Firoz and his Mace IT business
. Firoz and his business support teams arrival in Rosebank coincided with the
desire to create a Rosebank Membership database that could handle constant
change , Professional security to avoid duplication and a well priced menu .

Their attention to detail was unlimited and I’m very happy to provide this
endorsement , cheers Mike Gibson .Director Rosebank Advisory Services Ltd .


ALLEN WHISKER

OPERATIONS MANAGER NZ

Very happy with the service at the moment.  I would recommend Mace IT. We have
found them extremely helpful and knowledgeable. They fit in well with our
business model and are pleasant to deal with.    


ANGIE

ADMINISTRATION MANAGER

We have used MaceIT's services for many years and they have not only offered
exceptional IT support but have brought us into the modern age with our systems
and security. Service tickets created by email are triaged at their end and
prioritized as necessary. They are also very responsive to a phone call for the
more urgent issues that need immediate attention and always react very quickly
to resolve any IT problems we may have. In saying that, we have very few IT
problems since they have been our gurus. A special mention to JP, who has been
our constant Go To over the years, and the amazing job he and the rest of the
team do.


DANNY BASSI

DIRECTOR

My name is Danny Bassi owner operator of a Tenob Wholesale Marine, I have
contracted Mace IT to implement a major IT merger during an acquisition, Mace IT
were absolutely meticulous and the IT process was seamless and after that being
a success, commissioning Mace IT take care of our IT solutions was an easy
choice to make.


DAMIEN HOND

COO

We have been working with Firoz and the team at Mace IT since their inception.
We are a value based local and innovative company and Mace IT fits these
attributes too so why wouldn't we entrust our IT with them! The longevity of key
staff knowledge of how we work make it incredibly easy for us to deal with Mace
IT.


JONATHAN BARNES

Hi, I'm Jonathan & the owner of Tiny Smiles Early Learning centre in New
Plymouth. I've been working with MACE IT for about 12 months now which has been
great. The service technicians respond really quickly when you log a helpdesk
query & the online support is really easy. I have found that with MACE being a
more personalised business, you have access to Firoz & the team quite quickly &
they'll listen to your plans & any concerns. Working with MACE has been a really
easy solution for me & the team at Tiny Smiles.


GREY LYNN RETURNED SERVICES

SECRETARY/MANAGER

Kris here from thr Grey Lynn RSC. we have had Firoz and his team on ourside for
over 2o years odd!! and never hasd a problem and would reccomend to anyone that
i come across.


CHLOE WOOD

IT SUPPORT MANAGER

I have had the pleasure of working with Firoz and his team at Mace IT for the
past 12 years. During this time, we have collaborated on various projects, both
big and small. I have found Firoz and his team to be reliable, professional, and
timely in their delivery. They have consistently demonstrated a high level of
expertise and dedication to their work, and I have no hesitation in recommending
them to anyone looking for IT services.


MIKE GIBSON

DIRECTOR . ROSEBANK ADVISORY SERVICES LTD

Mike Gibson : Founder (2002) and former CEO of the Rosebank Business Association
( over 750 members ) . I’m Very happy to support Firoz and his Mace IT business
. Firoz and his business support teams arrival in Rosebank coincided with the
desire to create a Rosebank Membership database that could handle constant
change , Professional security to avoid duplication and a well priced menu .

Their attention to detail was unlimited and I’m very happy to provide this
endorsement , cheers Mike Gibson .Director Rosebank Advisory Services Ltd .


ALLEN WHISKER

OPERATIONS MANAGER NZ

Very happy with the service at the moment.  I would recommend Mace IT. We have
found them extremely helpful and knowledgeable. They fit in well with our
business model and are pleasant to deal with.    


ANGIE

ADMINISTRATION MANAGER

We have used MaceIT's services for many years and they have not only offered
exceptional IT support but have brought us into the modern age with our systems
and security. Service tickets created by email are triaged at their end and
prioritized as necessary. They are also very responsive to a phone call for the
more urgent issues that need immediate attention and always react very quickly
to resolve any IT problems we may have. In saying that, we have very few IT
problems since they have been our gurus. A special mention to JP, who has been
our constant Go To over the years, and the amazing job he and the rest of the
team do.


DANNY BASSI

DIRECTOR

My name is Danny Bassi owner operator of a Tenob Wholesale Marine, I have
contracted Mace IT to implement a major IT merger during an acquisition, Mace IT
were absolutely meticulous and the IT process was seamless and after that being
a success, commissioning Mace IT take care of our IT solutions was an easy
choice to make.


DAMIEN HOND

COO

We have been working with Firoz and the team at Mace IT since their inception.
We are a value based local and innovative company and Mace IT fits these
attributes too so why wouldn't we entrust our IT with them! The longevity of key
staff knowledge of how we work make it incredibly easy for us to deal with Mace
IT.


JONATHAN BARNES

Hi, I'm Jonathan & the owner of Tiny Smiles Early Learning centre in New
Plymouth. I've been working with MACE IT for about 12 months now which has been
great. The service technicians respond really quickly when you log a helpdesk
query & the online support is really easy. I have found that with MACE being a
more personalised business, you have access to Firoz & the team quite quickly &
they'll listen to your plans & any concerns. Working with MACE has been a really
easy solution for me & the team at Tiny Smiles.









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When it comes to managing IT for your business, you need an expert. Let us show
you what responsive, reliable and accountable IT Support looks like in the
world.

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Phone: +64 9 950 3244

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 * Home
 * Company
   * About
   * Our Clients
   * Careers
   * Privacy Policy
   * Terms and Conditions
 * IT Services
   * Managed IT
   * IT Support
   * IT Consultancy
   * Cloud Computing
   * Computer Leasing
   * Cyber Security
   * Data Backup & Disaster Recovery
   * Microsoft 365
   * Internet and VoIP Phone system
   * Web Design
   * SEO Services
   * All Services
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