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Submitted URL: https://qtx.omeclk.com/portal/wts/ue%5EcmQ6fD9ybb0E8aA0%7CFam%5Enyojeb8dPjggjfPyOc
Effective URL: https://www.fiercehealthcare.com/payers/unitedhealth-offers-update-cyberattack-data-analysis-systems-restoration?utm_medium=email...
Submission: On April 24 via manual from US — Scanned from DE
Effective URL: https://www.fiercehealthcare.com/payers/unitedhealth-offers-update-cyberattack-data-analysis-systems-restoration?utm_medium=email...
Submission: On April 24 via manual from US — Scanned from DE
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YOUR PRIVACY Welcome! In order to deliver a personalized and enhanced site navigation, we store information on how you use the site. We want you to know that we respect your privacy and your right to control how we collect and use your personal data. For more information, please see the Questex Privacy Policy Manage my cookie preferences Reject AllAccept All * Fierce Pharma * Fierce Biotech * Fierce Healthcare * Fierce Life Sciences Events * Advertise * About Us * Providers * Hospitals * Practices * Retail * Health Tech * AI and Machine Learning * Digital Health * Telehealth * Payers * Regulatory * Finance * Special Reports * Fierce 50 * Special Report * Awards Gala * Resources * Webinars * Fierce Events * Industry Events * Podcasts * Survey * Whitepapers * Events * Subscribe Subscribe * Providers * Hospitals * Practices * Retail * Health Tech * AI and Machine Learning * Digital Health * Telehealth * Payers * Regulatory * Finance * Special Reports * Fierce 50 * Special Report * Awards Gala * Resources * Webinars * Fierce Events * Industry Events * Podcasts * Survey * Whitepapers * Events * Subscribe * Fierce Pharma * Fierce Biotech * Fierce Healthcare * Fierce Life Sciences Events * Advertise * About Us Payers UNITEDHEALTH OFFERS UPDATE ON CYBERATTACK DATA ANALYSIS, SYSTEMS RESTORATION By Paige MinemyerApr 22, 2024 6:12pm UnitedHealthChange HealthcareCybersecurityBig Data Alongside an update on its data analysis, UnitedHealth Group also offered additional details on where the restoration of Change Healthcare's services stand. (BlackJack3D/Getty Images) UnitedHealth Group provided an update late Monday on its analysis of the data accessed in the cyberattack on Change Healthcare and said it identified files that contain personal and health information. The company said the personal health information and personally identifiable information found in the files "could cover a substantial proportion of people in America." However, UHG said it has not yet uncovered evidence that full medical histories or doctors' charts were among what was stolen. UnitedHealth added that with the complexity of the review, it will likely take months of further analysis to identify and notify impacted customers. In the meantime, it's offering two years of credit monitoring and identity theft protection to anyone who has been affected by the breach. In addition, the company has also offered to make notifications and conduct required administrative steps on behalf of providers and customers. RELATED Change Healthcare data reportedly listed for sale — then delisted “We know this attack has caused concern and been disruptive for consumers and providers and we are committed to doing everything possible to help and provide support to anyone who may need it,” said Andrew Witty, CEO of UnitedHealth Group, in the press release. UnitedHealth also confirmed that is continuing to work with external experts to monitor the dark web and identify whether any files have been published. It confirmed 22 screenshots that were allegedly from the extracted files were posted on the dark web for about a week, some of which did contain personal information. Further posts containing data from the hack have not been identified, UnitedHealth Group said. A notorious cybercriminal gang known as BlackCat or ALPHV claimed responsibility for the hacking, but its administrators appeared to stiff the actual hacker who breached Change Healthcare's systems. That affiliate, as they did not secure their portion of the ransom, has joined up with a second gang, called RansomHub, to extort the company a second time. UnitedHealth has never confirmed that a ransom was paid, but cybersecurity experts identified payment logs that point to a payout of about $22 million. Featured Event JOIN LEADING EXPERTS IN LIFE SCIENCES COMMUNICATIONS May 14-15, 2024 Newport Beach, CA Register Alongside the update on its data analysis, UnitedHealth Group also offered additional details on where the restoration of Change's services stand. Medical claims, for instance, "are now flowing at near-normal levels," the company said, though it acknowledged that a small number of providers continue to struggle. Pharmacy services are also back to near normal, according to the release, with 99% of pharmacies connected to Change pre-hacking able to submit claims. Payment processing within Change, which accounts for about 6% of payments nationwide, is currently operating at about 86% of pre-cyberattack levels, a figure that is growing as the company continues to restore its systems. "Other Change Healthcare services, including eligibility software and analytical tools, are being restored on a rolling basis with the active reconnection of our customers now the priority," UHG said in the release. "To date, approximately 80% of Change functionality has been restored on the major platforms and products, and the company expects full restoration of other systems to be completed in the coming weeks." UnitedHealthChange HealthcareCybersecurityBig DataHealth Tech Resource Center Sponsored THE PRIMARY IMPACT OF VIRTUAL SECOND OPINIONS: STUDY, METHODOLOGY, AND RESULTS OVERVIEW A third-party research firm performed a quantitative analysis of The Clinic by Cleveland Clinic’s virtual second opinions program to measure its impact. Sponsored HOW VIRTUAL SECOND OPINIONS HELP IMPROVE CARE FOR CARDIOVASCULAR DISEASE – AND REDUCE COSTS Nearly half of all adults in the U.S. have at least one form of cardiovascular diseases, which cost $363 billion annually. LOOKING FOR MORE? Visit The Clinic by Cleveland Clinic's Resource Center for this content and others! RELATED ARTICLES Inflation has made medical debt collection more challenging. Apr 29, 2024 08:00am 'Podnosis': A mobile clinic, free scans and the search for long COVID answers Apr 24, 2024 08:21am Summer Health pockets $12M series A to grow text-based pediatric service Apr 24, 2024 08:00am Humana confirms 2024 guidance even as it beats the Street in Q1 Apr 24, 2024 07:23am See more articles * Connect * The Team * Advertise * Join Us * Newsletters * Resources * RSS Feeds * Editorial Advisory Council * Our Brands * Fierce Pharma * Fierce Biotech * Fierce Healthcare * Our Events * Life Sciences Events ©2024 Questex LLC All rights reserved. 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