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THE LEADING SOFTWARE FOR POSITIVE CUSTOMER REVIEWS

Filter, collect and manage customer reviews - and turn them into your
competitive advantage.


THE LEADING PLATFORM FOR POSITIVE CUSTOMER REVIEWS

Filter, collect and manage customer reviews, turn customer feedback into your
competitive advantage.

1:18


 



16.000+
Unternehmen vertrauen der Software
937.180
Sterne bereits gesammelt
97%
der Kunden empfehlen uns

 


THE KEY TO MORE POSITIVE REVIEWS AND MORE SALES

PROVEN: UP TO 10% MORE SALES WITH JUST 15 MINUTES OF EFFORT PER WEEK


THE MAIN FEATURES AT A GLANCE

 * Easy access: A central link for the collection of reviews on multiple
   platforms.
 * Automated evaluation request: After the service has been provided, the
   customer can be directed straight to the evaluation submission.
 * Answers without headaches: AI-powered technology to answer all reviews
   quickly and consistently.
 * Sharing on social media and your own website: The integrated functions allow
   you to use the ratings for your own marketing
 * Google ranking optimization: Support in managing customer feedback to improve
   visibility and reputation on Google.

💡 DID YOU KNOW: FOR EVERY INCREASE OF ONE STAR, A COMPANY RECORDS AN INCREASE
IN SALES OF UP TO 10%



THE MOST IMPORTANT FEATURES:

Easy access: One central link for collecting reviews on multiple platforms

Targeted follow-up: Reviews with less than 4 stars are automatically forwarded
for personal processing.

Automated responses: AI-supported technology for fast and consistent responses
to all reviews

Google ranking optimization: support in managing customer feedback to improve
visibility and reputation on Google


💡 DID YOU KNOW: MORE THAN 87% OF CONSUMERS READ ONLINE REVIEWS BEFORE MAKING A
PURCHASE

 

ACTIVELY COLLECT CUSTOMER FEEDBACK

Use our NFC displays and advanced digital tools and automations to actively
collect customer feedback. You multiply the number of positive reviews and gain
valuable insights.

BETTER OVERVIEW

Easily manage your reviews from all different platforms in one place and keep
track of all your online feedback.

 

💡 DID YOU KNOW: FOR EVERY INCREASE OF ONE STAR, A COMPANY RECORDS AN COMPANY
RECORDS AN INCREASE IN TURNOVER OF UP TO 10 %

 

INTERCEPT NEGATIVE REVIEWS STRESS-FREE

Negative reviews can be intercepted so that they do not even appear online, but
are dealt with privately, discreetly and efficiently. To the satisfaction of the
customer.

QUICK RESPONSE OPTIONS

Respond to customer feedback quickly in person or with the help of an
AI-generated response. Show your customers that you care about their opinions -
without having to worry about wording.


💡 DID YOU KNOW: NEW REVIEWS AND ANSWERS IMPROVE YOUR RANKING IN LOCAL SEARCHES


SEAMLESS INTEGRATION IN SOCIAL MEDIA

Share positive reviews on your social media platforms with just one click and
strengthen your online image.


AUTOMATIC REMINDERS TO SUBMIT VALUATIONS

Automatically remind customers to leave reviews to keep feedback fresh.



💡 DID YOU KNOW: CUSTOMERS SPEND 31% MORE WHEN A COMPANY HAS POSITIVE REVIEWS





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INTEGRATED PLATFORMS

 

 

All integrations. Platforms not listed can be integrated via the "Custom
integration".


WHY ARE GOOD CUSTOMER REVIEWS SO IMPORTANT?

MORE TRUST:

The average customer reads ten reviews before building trust in a company. Good
reviews are crucial for acquiring new customers.

MORE CUSTOMERS:

The number and average of reviews has a direct effect on the display in the
search results - this results in more visibility, more website visitors and more
inquiries.

MORE TURNOVER:

 Authentic reviews are the most effective and cheapest advertising in the world.
You benefit immediately and increase your sales demonstrably and sustainably.


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PLANS AND PRICES

14-day risk-free trial on all plans. With annual billing, you get two months
free of charge. 


Further individual price plans on request


COMPARE ALL FUNCTIONS

Here you will find an overview of the individual functions in the plans


BASIC

€49 /month


Get Started


STANDARD

€99 /month


Get Started


PROFESSIONAL

€199 /month


Get Started

Basic

Standard

Professional


CORE FUNCTIONS

Locations
Number of physical locations you can manage in your account.
1 Location
1 Location
2 locations
Users
Maximum number of users who can access the account.
1 user
1 user
2 users
Integrations/evaluation platforms
Number of platforms (we currently offer more than 45 integrations) with which
the system can be directly integrated to manage valuations.
1 Platform
2 Platforms
all platforms
Filter negative reviews
Filter out reviews with three stars or less, for example, and keep them private
without publishing them.





HARDWARE

NFC display
Printed display with NFC technology. A touch of the cell phone is enough to open
the link directly in the browser.
1 NFC display
1 NFC display, with additional QR code on request
2 NFC displays, with additional QR code on request


EVALUATION REQUESTS AND REMINDERS

Monthly requests by e-mail
Maximum number of evaluation requests that can be sent by e-mail each month.
100
200
500
Monthly SMS requests
Maximum number of valuation requests that can be sent per SMS per month.
30
100
200
Monthly WhatsApp requests
Maximum number of evaluation requests that can be sent monthly via WhatsApp.
50
500
1000
E-mail reminders
Automatic review submission reminders sent to customers to increase the response
rate.
-


SMS reminders
Automatic review submission reminders sent to customers to increase the response
rate.
-




ADVANCED FUNCTIONS AND ANALYSES

Widgets on the website
Enables the integration of rating widgets directly on your website.



Sharing in social networks
Enables positive reviews to be shared on social networks with just one click.



Analysis dashboard
Provides detailed insights and analysis of customer reviews and feedback.



AI response to reviews
Uses artificial intelligence to automatically respond to customer reviews.
-


Automations
Automatic evaluation request after a customer action (e.g. after purchase in the
online store)
-


Hide agency branding
Removes the branding of "Your Feedback Solutions" in the evaluation query.
-


 

 


RELAXED AND STRESS-FREE FOR HAPPY CUSTOMERS AND POSITIVE REVIEWS

Don't waste any more time managing your reviews.
Your new review management platform






SCREENSHOTS:

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FAQ


What is YOUR FEEDBACK SOLUTIONS for?

The Your Feedback Solutions platform helps companies to receive more positive
reviews from customers. It provides tools to collect customer feedback, manage
reviews and improve online reputation. The goal is for your business to win more
customers through better reviews and stand out from the competition.

Is Your Feedback Solutions its own review platform?

No, Your Feedback Solutions (YFS) is not a review platform of its own, but a
tool for managing and improving your reviews on existing platforms such as
Google, Facebook, Trustpilot and many more. For this purpose, the reviews from
the relevant platforms are imported into the YFS dashboard via an interface.

Our tool helps you to collect more positive reviews and optimize your online
reputation.



How do I know if using the software is worthwhile for me?

How do I get more new reviews?

Our platform provides all the relevant tools for this: 


 * QR codes that customers can simply scan
 * Query via SMS, WhatsApp or e-mail using already known contact details
 * Connection to the store, cash register or other systems
 * Sending automatic reminders
 * NFC displays placed next to the checkout
   

How can I get to the top of Google and Google Maps?

The most important factors are:

 * The average rating, i.e. the number of stars
 * The number of ratings submitted
 * The consistency, i.e. how often is evaluated
 * The interaction, i.e. whether responses are made to reviews

How can I avoid negative reviews?
Our platform offers an automatic filter function for negative reviews, which
allows you to recognize these reviews and treat them privately. This prevents
them from appearing publicly. This allows you to respond proactively to
criticism without damaging your public reputation.
Can I also use the best reviews for marketing?
Our platform enables you to place positive reviews prominently on your website
via a so-called widget and share them on Instagram with just one click.
How can I see what the software has done for me?
Your Feedback Solutions offers detailed analysis tools that give you insights
into the impact of evaluations on your company. These analyses help you to
measure the effectiveness of your evaluation strategy and make targeted
improvements.
What can I automate and personalize?
Our platform supports the automation of review requests, giving you the option
to send personalized messages. Automatic reminders ensure that your customers
are motivated to submit a review without feeling intrusive.
How do I integrate different rating platforms?
Integration is child's play and can be done with just a few clicks. We provide
step-by-step instructions and videos and are also happy to support you
personally.



SOME OF OUR SATISFIED CUSTOMERS




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Guide "The 6 secrets to making customer reviews your company's greatest
strength"

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FREE GUIDE



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"How customer reviews can transform your
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LINKS

Blog
Video introduction
Partner program
POS products (coming soon)
Proven Expert vs YFS
Website status
Help Center


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