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Jump to content * Functions * Prices * FAQ * Profit calculator * Login Open main navigation Close main navigation * Functions * Prices * FAQ * Profit calculator * Login * Start free of charge Start free of charge THE LEADING SOFTWARE FOR POSITIVE CUSTOMER REVIEWS Filter, collect and manage customer reviews - and turn them into your competitive advantage. THE LEADING PLATFORM FOR POSITIVE CUSTOMER REVIEWS Filter, collect and manage customer reviews, turn customer feedback into your competitive advantage. 1:18 16.000+ Unternehmen vertrauen der Software 937.180 Sterne bereits gesammelt 97% der Kunden empfehlen uns THE KEY TO MORE POSITIVE REVIEWS AND MORE SALES PROVEN: UP TO 10% MORE SALES WITH JUST 15 MINUTES OF EFFORT PER WEEK THE MAIN FEATURES AT A GLANCE * Easy access: A central link for the collection of reviews on multiple platforms. * Automated evaluation request: After the service has been provided, the customer can be directed straight to the evaluation submission. * Answers without headaches: AI-powered technology to answer all reviews quickly and consistently. * Sharing on social media and your own website: The integrated functions allow you to use the ratings for your own marketing * Google ranking optimization: Support in managing customer feedback to improve visibility and reputation on Google. 💡 DID YOU KNOW: FOR EVERY INCREASE OF ONE STAR, A COMPANY RECORDS AN INCREASE IN SALES OF UP TO 10% THE MOST IMPORTANT FEATURES: Easy access: One central link for collecting reviews on multiple platforms Targeted follow-up: Reviews with less than 4 stars are automatically forwarded for personal processing. Automated responses: AI-supported technology for fast and consistent responses to all reviews Google ranking optimization: support in managing customer feedback to improve visibility and reputation on Google 💡 DID YOU KNOW: MORE THAN 87% OF CONSUMERS READ ONLINE REVIEWS BEFORE MAKING A PURCHASE ACTIVELY COLLECT CUSTOMER FEEDBACK Use our NFC displays and advanced digital tools and automations to actively collect customer feedback. You multiply the number of positive reviews and gain valuable insights. BETTER OVERVIEW Easily manage your reviews from all different platforms in one place and keep track of all your online feedback. 💡 DID YOU KNOW: FOR EVERY INCREASE OF ONE STAR, A COMPANY RECORDS AN COMPANY RECORDS AN INCREASE IN TURNOVER OF UP TO 10 % INTERCEPT NEGATIVE REVIEWS STRESS-FREE Negative reviews can be intercepted so that they do not even appear online, but are dealt with privately, discreetly and efficiently. To the satisfaction of the customer. QUICK RESPONSE OPTIONS Respond to customer feedback quickly in person or with the help of an AI-generated response. Show your customers that you care about their opinions - without having to worry about wording. 💡 DID YOU KNOW: NEW REVIEWS AND ANSWERS IMPROVE YOUR RANKING IN LOCAL SEARCHES SEAMLESS INTEGRATION IN SOCIAL MEDIA Share positive reviews on your social media platforms with just one click and strengthen your online image. AUTOMATIC REMINDERS TO SUBMIT VALUATIONS Automatically remind customers to leave reviews to keep feedback fresh. 💡 DID YOU KNOW: CUSTOMERS SPEND 31% MORE WHEN A COMPANY HAS POSITIVE REVIEWS Start free of charge -------------------------------------------------------------------------------- INTEGRATED PLATFORMS All integrations. Platforms not listed can be integrated via the "Custom integration". WHY ARE GOOD CUSTOMER REVIEWS SO IMPORTANT? MORE TRUST: The average customer reads ten reviews before building trust in a company. Good reviews are crucial for acquiring new customers. MORE CUSTOMERS: The number and average of reviews has a direct effect on the display in the search results - this results in more visibility, more website visitors and more inquiries. MORE TURNOVER: Authentic reviews are the most effective and cheapest advertising in the world. You benefit immediately and increase your sales demonstrably and sustainably. Start free of charge PLANS AND PRICES 14-day risk-free trial on all plans. With annual billing, you get two months free of charge. Further individual price plans on request COMPARE ALL FUNCTIONS Here you will find an overview of the individual functions in the plans BASIC €49 /month Get Started STANDARD €99 /month Get Started PROFESSIONAL €199 /month Get Started Basic Standard Professional CORE FUNCTIONS Locations Number of physical locations you can manage in your account. 1 Location 1 Location 2 locations Users Maximum number of users who can access the account. 1 user 1 user 2 users Integrations/evaluation platforms Number of platforms (we currently offer more than 45 integrations) with which the system can be directly integrated to manage valuations. 1 Platform 2 Platforms all platforms Filter negative reviews Filter out reviews with three stars or less, for example, and keep them private without publishing them. HARDWARE NFC display Printed display with NFC technology. A touch of the cell phone is enough to open the link directly in the browser. 1 NFC display 1 NFC display, with additional QR code on request 2 NFC displays, with additional QR code on request EVALUATION REQUESTS AND REMINDERS Monthly requests by e-mail Maximum number of evaluation requests that can be sent by e-mail each month. 100 200 500 Monthly SMS requests Maximum number of valuation requests that can be sent per SMS per month. 30 100 200 Monthly WhatsApp requests Maximum number of evaluation requests that can be sent monthly via WhatsApp. 50 500 1000 E-mail reminders Automatic review submission reminders sent to customers to increase the response rate. - SMS reminders Automatic review submission reminders sent to customers to increase the response rate. - ADVANCED FUNCTIONS AND ANALYSES Widgets on the website Enables the integration of rating widgets directly on your website. Sharing in social networks Enables positive reviews to be shared on social networks with just one click. Analysis dashboard Provides detailed insights and analysis of customer reviews and feedback. AI response to reviews Uses artificial intelligence to automatically respond to customer reviews. - Automations Automatic evaluation request after a customer action (e.g. after purchase in the online store) - Hide agency branding Removes the branding of "Your Feedback Solutions" in the evaluation query. - RELAXED AND STRESS-FREE FOR HAPPY CUSTOMERS AND POSITIVE REVIEWS Don't waste any more time managing your reviews. Your new review management platform SCREENSHOTS: * Screenshot * Screenshot * Screenshot * Screenshot * Screenshot * Screenshot * Screenshot * Screenshot FAQ What is YOUR FEEDBACK SOLUTIONS for? The Your Feedback Solutions platform helps companies to receive more positive reviews from customers. It provides tools to collect customer feedback, manage reviews and improve online reputation. The goal is for your business to win more customers through better reviews and stand out from the competition. Is Your Feedback Solutions its own review platform? No, Your Feedback Solutions (YFS) is not a review platform of its own, but a tool for managing and improving your reviews on existing platforms such as Google, Facebook, Trustpilot and many more. For this purpose, the reviews from the relevant platforms are imported into the YFS dashboard via an interface. Our tool helps you to collect more positive reviews and optimize your online reputation. How do I know if using the software is worthwhile for me? How do I get more new reviews? Our platform provides all the relevant tools for this: * QR codes that customers can simply scan * Query via SMS, WhatsApp or e-mail using already known contact details * Connection to the store, cash register or other systems * Sending automatic reminders * NFC displays placed next to the checkout How can I get to the top of Google and Google Maps? The most important factors are: * The average rating, i.e. the number of stars * The number of ratings submitted * The consistency, i.e. how often is evaluated * The interaction, i.e. whether responses are made to reviews How can I avoid negative reviews? Our platform offers an automatic filter function for negative reviews, which allows you to recognize these reviews and treat them privately. This prevents them from appearing publicly. This allows you to respond proactively to criticism without damaging your public reputation. Can I also use the best reviews for marketing? Our platform enables you to place positive reviews prominently on your website via a so-called widget and share them on Instagram with just one click. How can I see what the software has done for me? Your Feedback Solutions offers detailed analysis tools that give you insights into the impact of evaluations on your company. These analyses help you to measure the effectiveness of your evaluation strategy and make targeted improvements. What can I automate and personalize? Our platform supports the automation of review requests, giving you the option to send personalized messages. Automatic reminders ensure that your customers are motivated to submit a review without feeling intrusive. How do I integrate different rating platforms? Integration is child's play and can be done with just a few clicks. We provide step-by-step instructions and videos and are also happy to support you personally. SOME OF OUR SATISFIED CUSTOMERS -------------------------------------------------------------------------------- DOWNLOAD FREE GUIDE Guide "The 6 secrets to making customer reviews your company's greatest strength" Download here! FREE GUIDE Download our free guide "How customer reviews can transform your business": LINKS Blog Video introduction Partner program POS products (coming soon) Proven Expert vs YFS Website status Help Center -------------------------------------------------------------------------------- Copyright © 2024, Your Feedback Solutions General Terms and Conditions Privacy Policy | Imprint * *