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Next

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UH OH. NEXT HASN’T COMMITTED TO CREATING GREAT JOBS YET.

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Next is a retailer. They sell homewares and fashion for women, men and children.

next.co.uk
 * Overview
 * Pay
 * Staff discount
 * Reviews
 * Jobs

5.5
Joint 46th of 78 rated fashion retailers

Based on responses from 1,383 employees at Next.


ABOUT JOBS AT NEXT


PAY

   Needs improving
 * Most people aren’t paid a living wage
   
   
   DO NEXT PAY A LIVING WAGE?
   
   Most people are not paid a living wage.
   
   HOW WE KNOW THIS
   
   78% of people say they are paid below the Real Living Wage for where they
   live.
   
   Based on data from 209 people who took the Breakroom Quiz between July 2023
   and January 2024.
   
   WHY THIS MATTERS
   
   Everyone should be paid enough to live on.
   
   The Real Living Wage is a voluntary rate employers can sign up to that is
   based on the real cost of living.
   
   The current rates are £12.00 per hour, and £13.15 per hour in London.
   
   Find out more in our explainer about the Real Living Wage.

   Needs improving
 * Most people are paid below market rates
   
   
   DO NEXT PAY MARKET RATES?
   
   Most people are paid less than average for their job.
   
   HOW WE KNOW THIS
   
   89% of people are paid below average for the type of work they do.
   
   Based on data from 179 people who took the Breakroom Quiz between July 2023
   and January 2024.
   
   WHY THIS MATTERS
   
   Pay can vary a lot between types of job. Employers should be ensuring that
   the rates their staff are paid are in line with similar roles elsewhere.

   Needs improving
 * Under 23s get paid less than everyone else
   
   
   DO NEXT PAY THE SAME REGARDLESS OF AGE?
   
   No, people under the age of 23 get paid less than those above 23.
   
   See what Next pays different age groups
   
   HOW WE KNOW THIS
   
   The average pay of under 23s is less than those who are over 23.
   
   Based on data from 282 people who took the Breakroom Quiz between January
   2023 and January 2024.
   
   
   Needs improving
 * Most people don’t get paid breaks
   
   
   DO WORKERS AT NEXT GET PAID BREAKS?
   
   No. Most people don’t get paid breaks.
   
   HOW WE KNOW THIS
   
   84% of people say they don’t get paid breaks.
   
   Based on data from 209 people who took the Breakroom Quiz between July 2023
   and January 2024.
   
   WHY THIS MATTERS
   
   A good job should have paid breaks.
   
   You should be paid for all your time at work, whether you’re on a break or
   not.

   Needs improving
 * Most people don’t get sick pay
   
   
   DO NEXT PAY SICK PAY?
   
   No. Most people don’t get proper sick pay.
   
   HOW WE KNOW THIS
   
   79% of people say they wouldn’t get paid if they were sick but scheduled to
   work.
   
   Based on data from 174 people who took the Breakroom Quiz between July 2023
   and January 2024.
   
   WHY THIS MATTERS
   
   Everyone gets sick sometimes. You should be able to take time off without
   worrying.
   
   At a good job you should still get paid if you’re scheduled to work but can’t
   due to sickness. Your contract should say how many sick days you can take
   each year.
   
   This is more than the legal minimum, which says you should only get paid if
   you are unwell for 4 full days. See Citizens Advice for more details.

   Good
 * Most people don’t do unpaid extra work
   
   
   DO WORKERS AT NEXT DO EXTRA WORK THAT THEY DON'T GET PAID FOR?
   
   Rarely. Most people don’t do unpaid extra work.
   
   HOW WE KNOW THIS
   
   78% of people report that they don’t do extra unpaid work.
   
   Based on data from 198 people who took the Breakroom Quiz between July 2023
   and January 2024.
   
   WHY THIS MATTERS
   
   Everyone should get paid for any extra work they do, even if it is outside
   your contracted hours. At a good job, you should be paid for all the time you
   spend at work.


HOURS AND FLEXIBILITY

   Needs improving
 * Less than 4 weeks notice of shifts
   
   
   HOW MUCH NOTICE DO PEOPLE GET OF THEIR SHIFT PATTERN AT NEXT?
   
   Most people don’t get 4 weeks notice of when they’re working.
   
   HOW WE KNOW THIS
   
    * 25% of people with changing schedules report getting one week notice or
      less.
    * 40% of people with changing schedules report getting two weeks notice.
    * 27% of people with changing schedules report getting three weeks notice.
    * 8% of people with changing schedules report getting four weeks notice or
      more.
   
   Based on data from 178 people who took the Breakroom Quiz between July 2023
   and January 2024.
   
   WHY THIS MATTERS
   
   At a good job, you get plenty of notice about when you’re working.
   
   This makes it easy for you to plan the rest of life, as well as your
   finances, because you know how much you’ll be working and when.

   Good
 * Most people don’t worry about their hours
   
   
   DO WORKERS AT NEXT WORRY ABOUT HOURS?
   
   Most people don’t worry about getting enough hours.
   
   HOW WE KNOW THIS
   
   68% of people report they don’t worry about getting enough hours.
   
   Based on data from 208 people who took the Breakroom Quiz between July 2023
   and January 2024.
   
   WHY THIS MATTERS
   
   At a good job, you shouldn’t have to worry about getting enough hours each
   week.
   
   A good job should guarantee you a minimum number of hours in a contract, if
   you want it.
   
   This makes it easier to plan your finances, because you know how much you’ll
   be earning.

   Okay
 * Only some people get a choice of shifts
   
   
   DO NEXT WORKERS GET TO CHOOSE THE SHIFTS THEY WORK?
   
   Some people don’t get enough choice over which shifts they work.
   
   HOW WE KNOW THIS
   
   47% report that their manager doesn’t give them enough choice over which
   shifts they work.
   
   Based on data from 203 people who took the Breakroom Quiz between July 2023
   and January 2024.
   
   WHY THIS MATTERS
   
   A good job is flexible around your personal life. This means you get a say in
   when you prefer to work.

   Okay
 * Can be hard to change shifts
   
   
   HOW EASY IS IT FOR NEXT WORKERS TO CHANGE SHIFTS?
   
   Some people find it hard to change shifts.
   
   HOW WE KNOW THIS
   
   54% of people report that it’s hard to change shifts if they need to.
   
   Based on data from 146 people who took the Breakroom Quiz between July 2023
   and January 2024.
   
   WHY THIS MATTERS
   
   A good job is flexible around your personal life. It should be easy to change
   a shift if you need to, whether that’s in an emergency or for planning ahead.

   Good
 * Easy to book holiday
   
   
   HOW EASY IS IT TO BOOK A HOLIDAY AT NEXT?
   
   Most people find it easy to book holiday.
   
   HOW WE KNOW THIS
   
   69% of people report it’s easy to book holidays.
   
   Based on data from 182 people who took the Breakroom Quiz between July 2023
   and January 2024.
   
   WHY THIS MATTERS
   
   A good job should let you take time off when you need it, and it shouldn’t be
   a nightmare to arrange.

   Okay
 * Shifts can get changed at short notice
   
   
   DO NEXT MANAGERS CHANGE SHIFTS AT SHORT NOTICE?
   
   Some managers change people’s shifts at short notice.
   
   HOW WE KNOW THIS
   
   49% of people say their manager changes their shifts at the last minute.
   
   Based on data from 195 people who took the Breakroom Quiz between July 2023
   and January 2024.
   
   WHY THIS MATTERS
   
   If your manager is often changing your shifts at short notice that’s a sign
   of poor planning. At a good job you won’t be messed around at the last
   minute.

   Good
 * Most people find it easy to take sick leave
   
   
   HOW EASY IS IT TO TAKE SICK LEAVE AT NEXT?
   
   Most people find it easy to take sick leave.
   
   HOW WE KNOW THIS
   
   74% of people report that it’s easy to take time off if they are sick.
   
   Based on data from 164 people who took the Breakroom Quiz between July 2023
   and January 2024.
   
   WHY THIS MATTERS
   
   Everyone gets sick sometimes. You should be able to take time off when you
   need to.
   
   A good job should support you when you’re unwell and have systems in place
   that will allow you to take time off to recover when you need it.

   Good
 * Most students say it’s good
   
   
   IS A NEXT JOB GOOD FOR STUDENTS?
   
   Most students say this is a good place to work if you’re studying.
   
   HOW WE KNOW THIS
   
   85% of students report this is a good place to work if you’re studying.
   
   Based on data from 101 people who took the Breakroom Quiz between July 2023
   and January 2024.
   
   WHY THIS MATTERS
   
   A good job should allow you to fit work around important things in your life,
   like studying.
   
   Life isn’t just about work. Good jobs make space for you to do well in both.

   Okay
 * Only some parents say it’s good
   
   
   IS WORKING AT NEXT GOOD IF YOU’RE A PARENT OR CARER?
   
   Only some parents and carer say this is a good place to work.
   
   HOW WE KNOW THIS
   
   41% of people who care for a child or other relative report this isn’t a good
   place to work.
   
   Based on data from 66 people who took the Breakroom Quiz between January 2023
   and January 2024.
   
   WHY THIS MATTERS
   
   Whether it’s looking after children or caring for a relative, a good job
   should support your responsibilities outside of work.


WORKPLACE

   Good
 * Most people feel treated with respect
   
   
   DO PEOPLE AT NEXT FEEL TREATED WITH RESPECT BY THEIR MANAGERS?
   
   Most people feel treated with respect by their managers.
   
   HOW WE KNOW THIS
   
   74% of people say they’re treated with respect by their managers.
   
   Based on data from 185 people who took the Breakroom Quiz between July 2023
   and January 2024.
   
   WHY THIS MATTERS
   
   Everyone should get treated with respect by their managers. You shouldn’t
   feel discriminated against or bullied, and if you have a problem you should
   be able to speak to someone about it.

   Good
 * Most people get proper breaks
   
   
   DO PEOPLE AT NEXT GET PROPER BREAKS?
   
   Most people get proper breaks.
   
   HOW WE KNOW THIS
   
   81% of people report that they get to take proper breaks.
   
   Based on data from 199 people who took the Breakroom Quiz between July 2023
   and January 2024.
   
   WHY THIS MATTERS
   
   When you take a break it should be a proper rest. It should last the full
   duration and you shouldn’t get pulled off it.

   Okay
 * Some people are stressed
   
   
   IS IT STRESSFUL TO WORK AT NEXT?
   
   Some people feel stressed here.
   
   HOW WE KNOW THIS
   
   60% of people say they often feel stressed at work.
   
   Based on data from 202 people who took the Breakroom Quiz between July 2023
   and January 2024.
   
   WHY THIS MATTERS
   
   Work isn’t always easy, but if you’re frequently feel stressed, that’s not
   good.
   
   Your employer should support you with enough people and resources to get your
   job done without feeling overwhelmed.

   Okay
 * Only some people enjoy their job
   
   
   DO PEOPLE AT NEXT ENJOY THEIR JOBS?
   
   Only some people enjoy their job.
   
   HOW WE KNOW THIS
   
   35% of people report they don’t enjoy their job.
   
   Based on data from 173 people who took the Breakroom Quiz between July 2023
   and January 2024.
   
   
   Okay
 * Only some people recommend their team
   
   
   DO PEOPLE AT NEXT RECOMMEND WORKING WITH THEIR TEAM?
   
   Only some people recommend working with their team.
   
   HOW WE KNOW THIS
   
   48% of people report that they wouldn’t recommend working with their
   immediate team to a friend.
   
   Based on data from 219 people who took the Breakroom Quiz between July 2023
   and January 2024.
   
   WHY THIS MATTERS
   
   A good job means enjoying the place where you work.
   
   The people you work with every day really matter. They can be the difference
   between a terrible day and a great one.
   
   If you’d recommend your team to a friend, this shows that something’s going
   right.

   Okay
 * Only some people get enough training
   
   
   DO PEOPLE GET ENOUGH TRAINING WHEN THEY START AT NEXT?
   
   Some people did’t get enough training when they started.
   
   HOW WE KNOW THIS
   
   48% of people report they didn’t get enough training when they started
   working here.
   
   Based on data from 197 people who took the Breakroom Quiz between July 2023
   and January 2024.
   
   WHY THIS MATTERS
   
   A good job should give you good training when you start, not just drop you in
   at the deep end.
   
   This means that you’ll be happier and more productive from day one and shows
   that your employer values you.
   
   It’s also very important if your job involves anything that could be
   dangerous. Good training from the outset keeps you and your team safe.

   Okay
 * Only some people get support to progress
   
   
   ARE PEOPLE GIVEN SUPPORT TO PROGRESS AT NEXT?
   
   Only some people are given support to progress here.
   
   HOW WE KNOW THIS
   
   In the last year, 55% of people report not being given an opportunity to get
   better at their job, learn a new skill, learn to manage a team or get more
   responsibility in their role.
   
   Based on data from 185 people who took the Breakroom Quiz between July 2023
   and January 2024.
   
   WHY THIS MATTERS
   
   A good job should help you progress at work, if you want to. That might be
   supporting you to get better at the job you currently have, learn something
   new, manage a team or take on more responsibilities.
   
   This means you’ll be able to build on your skills and experience, and earn
   more money.

   Needs improving
 * Head office doesn’t understand what’s happening
   
   
   DO PEOPLE THINK NEXT HEAD OFFICE UNDERSTANDS WHAT'S HAPPENING WHERE THEY
   WORK?
   
   Most people think head office doesn’t understand what’s happening where they
   work.
   
   HOW WE KNOW THIS
   
   73% of people think that this employer’s head office or owners don’t have a
   good understanding of what’s really happening where they work.
   
   Based on data from 184 people who took the Breakroom Quiz between July 2023
   and January 2024.
   
   WHY THIS MATTERS
   
   At a good job, the role of head office should be to support the people on the
   frontline serving customers.
   
   To do that properly, the company’s owners or head office need to have a good
   understanding of what’s really happening on the frontline. This is especially
   important when a company owns multiple locations.

   Okay
 * Only some people feel well informed by head office
   
   
   DO WORKERS FEEL WELL INFORMED ABOUT HOW NEXT IS DOING?
   
   Only some people feel well informed about how the company is doing.
   
   HOW WE KNOW THIS
   
   46% of people feel that they aren’t kept well informed about how the company
   is doing as a whole.
   
   Based on data from 194 people who took the Breakroom Quiz between July 2023
   and January 2024.
   
   WHY THIS MATTERS
   
   At a good job, there should be a supportive relationship between the people
   working on the frontline serving customers and the people who own the company
   or work in head office.
   
   You should be kept informed about how the company is doing as a whole, both
   in good times and when things get tough for the business.


HOW NEXT RANKS

Next ranks joint 46th to work for out of fashion retailers.

 1. 46= Kurt Geiger
    5.5
 2. 46= Next
    5.5
 3. 46= Soletrader
    5.5

Rankings are based on Breakroom Ratings for employers with 30 or more Breakroom
Quiz responses, accurate as of 22 January 2024.

See how all the fashion retailers rank


PAY RANGES AT NEXT

 1. Sales assistant
    
    £7.23-10.42 per hour

 2. Warehouse operative
    
    £9.05-11.76 per hour

 3. Sales manager
    
    £20.0k-34.4k per year

 4. Team manager
    
    £9.70-16.07 per hour

 5. Customer service advisor
    
    £9.73-11.21 per hour

 6. Admin assistant
    
    £9.50-11.94 per hour

 7. Loss prevention officer
    
    £9.26-11.77 per hour

Find out more about pay at Next


NEXT JOB REVIEWS

 * BEST THING
   
   > The wage
   
   WORST THING
   
   > The lack of work that is our fault
   
   7.0
   
   Next Warehouse operative, January 2024

 * BEST THING
   
   > No much stress unlik other warehouse
   
   WORST THING
   
   > Pickers are always exhausted after work
   
   6.8
   
   Next Warehouse operative, November 2023

See all 188 Next job reviews


JOBS BY LOCATION

 1. Birmingham
    
    21 job openings

 2. Bristol
    
    11 job openings

 3. Glasgow
    
    18 job openings

 4. Kent
    
    4 job openings

 5. Leeds
    
    12 job openings

 6. Liverpool
    
    11 job openings

 7. London
    
    46 job openings

 8. Manchester
    
    15 job openings

See all Next jobs


HANDY TO KNOW


HOW MUCH NOTICE DO PEOPLE GET OF THEIR SHIFTS?

1 week or less
2 weeks
3 weeks
4+ weeks
25% of people with changing schedules report getting one week notice or less.
40% of people with changing schedules report getting two weeks notice.
27% of people with changing schedules report getting three weeks notice.
8% of people with changing schedules report getting four weeks notice or more.

Based on 178 Next employees


HOW ARE PEOPLE PAID?

By the hour 95% of people report they get paid by the hour.

Based on 219 Next employees


WHAT CONTRACTS ARE PEOPLE ON?

zero hours
low hours
part time
full time
2% report having zero hours contracts.
60% report having low hours contracts. (less than 16 hours)
24% report having part time contracts. (16-35 hours)
13% report having full time contracts. (more than 35 hours)

Based on 204 Next employees


TOP 5 FASHION RETAILERS

Based on job reviews from 15,208 employees.

 1. Chanel
    
    Reviewed by 20 employees
    
    8.6

 2. Pretty Little Thing
    
    Reviewed by 6 employees
    
    8.6

 3. Classic Football Shirts
    
    Reviewed by 5 employees
    
    8.4

 4. CELINE
    
    Reviewed by 5 employees
    
    8.3

 5. Wolf And Badger
    
    Reviewed by 8 employees
    
    8.1


BOTTOM 5 FASHION RETAILERS

Based on job reviews from 15,208 employees.

 1. Cyberdog
    
    Reviewed by 14 employees
    
    3.7

 2. Edinburgh Woollen Mill
    
    Reviewed by 33 employees
    
    3.7

 3. Monkhouse
    
    Reviewed by 14 employees
    
    3.3

 4. Blue Banana
    
    Reviewed by 20 employees
    
    3.0

 5. Natterjacks
    
    Reviewed by 6 employees
    
    2.5

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OTHER EMPLOYERS

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OUR MISSION

We’re making every job a good job.

We believe that everyone deserves a good job.

We believe that all jobs have the potential to be good jobs.

We believe creating good jobs is good for employers too.

We’re backed by investors and advisors who have grown businesses like Spotify,
Trustpilot and Skyscanner, alongside social impact charity, the Resolution
Trust, who help set the Real Living Wage.


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